Topic
Customer Service & Staff
96.7% positiveAcross 999 reviews of Champion Chevrolet GMC in La Grange, KY, customer service & staff appears in 448 reviews (96.7% positive), from 2014-02-04 through 2026-06-02.
Key findings
Customer Service & Staff mentioned in 448 of 999 reviews (44.8%)
96.7% of Customer Service & Staff reviews are 4 or 5 stars
Average rating in Customer Service & Staff reviews: 4.9★
Aspects most discussed in these reviews
Professionalism & Conduct
85%382 mentionsCourtesy & Friendliness
68%304 mentionsCommunication & Updates
44%197 mentionsTechnical Knowledge & Expertise
17%76 mentionsResponsiveness & Speed
16%71 mentionsProblem Resolution & Effectiveness
16%70 mentions
Reviews mentioning customer service & staff
Gerald Adair
Great people. Great to work with and great service. Thank you. I enjoy dealing with Tony and all .
Response from owner
May 31, 2026
Nora Willard
Completely satisfied, Sam Haider was great. When we were walking around the lot, Sam Haider met us and was very friendly and no pressure. He let us know if we need anything at all he's here for us. We found a vehicle we loved and Sam made it so we could test drive it being it hadn't been stocked yet, he still made it happen for us! When you go to Champion ask for Sam Haider and he will go above and beyond for you! Champion has always taken good care of us!
Response from owner
May 25, 2026
Starr Adams
Thank you to Jack who took care of us while our 2023 3500 Chevy truck was in the shop. He took care of all the warranty issues, very great communication on when the parts would be in and had us back on the road in no time at all! Wonderful customer service!!
Response from owner
May 21, 2026
gary bullock
The service at Champion is great. They made buying easy and painless. Very friendly and nice. Go and see Jake Whitfill!
Response from owner
April 27, 2026
Suzan Meredith
Highly recommend! Outstanding customer service and knowledgeable staff. Wes and his team made my truck purchase quick and easy. I couldn’t be happier!
Response from owner
April 23, 2026
Billie Huff
I really need an appointment because my oil was on 6% and I don’t ever have any days off, they fit me Right inwith a smile, even though they were busy! They never disappoint me and they’re always pleasant!
Response from owner
May 29, 2025
Mark Dresselhaus
I recently needed my HUD display replaced on my C8 corvette. Champion Chevrolet warned me about how long this would take due to needing to disassemble both the dash and the console. They kept me informed while disassembling and ordering the required part. When completed they detailed the interior so the car looked like new. I couldn't be happier with the work they did.
Response from owner
March 26, 2026
Don Brooks
Great service and they go out of the way to help you!
Response from owner
August 25, 2025
Bob Perschke
John Richard’s & Melissa could not have been more helpful. They are very good to work with. 👍
Response from owner
March 4, 2026
Bill Shingleton
Friendly service. The oil change/tire rotation/battery replacement took a little longer than anticipated, but that was likely due to their staff shortage due the flu-outbreak.
Response from owner
April 5, 2025
Cynthia Sizemore
Bradley was an excellent no pressure salesman and it got him a sale. Every member on the sales team was helpful. I absolutely love the new GMC Canyon and am looking forward to a long relationship with Champion and the truck.
Response from owner
February 26, 2026
Greg Wyatt
She was very helpful and very knowledgeable of the vehicle!!
Response from owner
February 27, 2026
Sandy Lynch
Wonderful experience. Wish I had started using them sooner.
Response from owner
February 25, 2026
Charles G
Bradley was great to work with easy going and took his time to help figure things out. He has a good team to back him up. Loving the new ride.
Response from owner
February 23, 2026
chris rinehart
Awesome customer service. My truck broke down outta town and champion Chevrolet was able to get my truck fixed and back on the road. Kept in constant communication on the status of my truck while being serviced. Thanks Champion Chevrolet for all your help
Response from owner
February 21, 2026
Julie Tuttle
My alternator went and I called several dealers and they all said one month before we could see you. I called champion and explained I could not be without a car for a month and they took me the next day. They even got me a rental car and got my car fixed in two days. I recommend them highly. They treated me with the most upmost respect.
Response from owner
February 20, 2026
Brent Deaves
Jay and the team did a great job. Always friendly and honest.
Response from owner
February 21, 2026
David Toombs
Everyone at the dealership is always warm and friendly. The work is done quickly and perfectly. They make it a pleasure to have your car taken care of here.
Response from owner
February 19, 2026
Mike Stigler
Great experience, Tony and the team always do a great job with service.
Response from owner
April 30, 2025
Bill Kemper
Everything went very smooth. Tony was awesome to work with. This was my first time getting service at Champion. Definitely coming back.
Sandy Heier
Always a pleasure to visit champion Chevy. I appreciate their honesty and professionalism
Response from owner
January 16, 2025
Robert Hall
Very friendly and helpful service. Am very satisfied, thanks.
Response from owner
February 14, 2026
Jerry Kisner
Very easy to deal with, the staff took Very good care of me. This is the second truck I have purchased from champion
Response from owner
February 12, 2026
Sunny Bunny
Champion Chevrolet is hands-down the best dealership I have ever dealt with. Fred and his team do an excellent job communicating and not acting like the typical "car salesmen". Issac was, and still is, providing me with above-expectations customer service. My experience with them was simply excellent.
Response from owner
October 2, 2025
Jim Holmes
Friendly staff, clean and inviting wait room. Service was quicker than expected.
Response from owner
February 11, 2026
Nicole Owens Wilson
Amanda was very good! ! My first time working with her but she was nice, friendly, and attentive to my needs!
Response from owner
May 16, 2024
Steven Riddle
The best in town by far! Their customer service is world class and very reasonably priced. The best service department, hands down.
Herb Hibbs
Great communication. Vehicle was exactly what was advertised. No haggling. So far I’m enjoying vehicle. Have a repair still that they are honoring when parts come in. Great people. Thanks Mami
Response from owner
February 9, 2026
BETH ROBERTS
Routine maintenance done at reasonable price and not a long wait at all despite them being short handed and fully booked. They take care of their customers!
Response from owner
February 7, 2026
Lauren Cox - AES
Great experience. Friendly people and great service. Mason and Bradley were amazing. Would for sure work with them again.
Response from owner
February 7, 2026
Linda Lange
I new that I would receive excellent service with Mariah after all she is my daughter -in— law . I knew that after her explanation of what my options were I was in good hands! She showed me the vehicle that was perfect for me. I love it. The other employees were also very friendly. Melissa the finance director explained the options I had. Thank you . I am happy to be a member of the Champion family .
Response from owner
December 19, 2022
Shelley Summerlin
Everyone was very helpful & nice.
Response from owner
February 6, 2026
liz bayer
The service department at Champion chevrolet GMC in lagrange is wonderful. Between my 2024 tahoe and my husband's 2019 silverado 2500 we can always count on quality work. Tony is very easy to talk to about any concerns we have with our vehicles.
Response from owner
February 4, 2026
Richard Spatz
Five star service for sure, I can see why they say nobody beats a champion. Make sure you ask for Bennett, he will take great care of you
Response from owner
April 15, 2025
S Hutch
Mamie was amazingly helpful and attentive. Mason put the nail in the coffin for a happy customer. Thank you. Highly recommended.
Response from owner
January 31, 2026
Jennifer
Masion and Mamie were amazing, very professional and attentive to our needs. They went over and beyond.
Response from owner
January 31, 2026
Ashley Haselton
All the guys in the service are kind and helpful. Jay truly is the best! Even when it’s crazy busy they make sure you are taken care of!
Response from owner
August 22, 2025
Ronald French
Everyone was very Professional and very pleasant to deal with!! Thanks for your superb service!!
Response from owner
January 30, 2026
Amanda Lee
Super easy, nothing was hidden, everything was very transparent. Todd was fun to work with and Melissa was very knowledgeable!
Response from owner
January 27, 2026
Chris Sanders
Very friendly people and work there hardest to get you what you want
Response from owner
January 24, 2026
Matt Morris
Great job. Very efficient and courteous.
Response from owner
August 29, 2025
Kyle Wilking
I had an excellent car-buying experience at Champion GMC. From start to finish, the team was professional, knowledgeable, and easy to work with. There was no pressure at any point—just clear communication, honest answers, and great customer service. The process was smooth and efficient, and I couldn’t be happier with my purchase. I would absolutely recommend Champion GMC to anyone looking for an stress-free and positive car-buying experience. Shoutout to Chandler for following through and providing exceptional service through the process.
Response from owner
January 23, 2026
Lesa Woosley
Always great friendly service! Thanks Tony and Jay.
Response from owner
July 16, 2025
Patrick Cercone
Super fast, comfortable waiting room, close to food if needed.
Response from owner
November 5, 2025
Dwayne Ritchie
Cannot thank Jay enough for his and staffs service. They're always busy but always professional and courteous. Thanks!
Debbie Fowler
This is a great dealership! Every employee that I met was very friendly, knowledgeable and helpful. Do yourself a favor and visit them before you buy anywhere else!
Response from owner
January 13, 2026
Wayne Ecker
Great deal friendly service
Response from owner
January 11, 2026
Bernadette Kern
I must tell you, Mr. John Richards salesman Excalibur, Has the patience of Job. We bought the vehicle from out of state and he had it all ready for us when we got there to test drive and made sure that it was clean and gassed up when it was time to go. In the meantime, There were many kinks that I needed to work out to be able to purchase the vehicle in terms of credit reporting and so forth. (my credit was locked) And he took the time and the interest to continue to work with us through all the paperwork and make sure that we were quite satisfied customers when we walked out the door. So grateful for a personable, professional, and warm experience! Thank you, John.
Response from owner
January 10, 2026
Patricia Graham
One can rest assured that you will receive excellent service when you go to Champion Chevrolet. Their work is top notch, and they are courteous. I give them an A+.
Response from owner
September 7, 2024
Brian Ayres
If you have a problem in the service department the service manager Jack is great. He talked me through the entire process.
Response from owner
March 2, 2025
Courtney Gerald
Hands down the best car buying experience. In and out in under two hours. Todd and Melissa made it a smooth experience, especially since we were trading one vehicle and sailing another. We are thrilled with our new car!
Response from owner
January 4, 2026
Danny Benson
Exceeded expectations personal service on the highest level best car buying experience ever
Response from owner
January 3, 2026
Cicely Myers
Always a great experience at Champion! Vicki is so fabulous to work with!
Response from owner
January 1, 2026
Joseph Milazzo
Samantha was great I’ve never had better service!
Response from owner
January 1, 2026
Joni Griffin
Tim and Melissa made buying a car super easy! I HIGHLY recommend them when buying a car!
Response from owner
December 31, 2025
Bryan Mackey
Tony the Service Advisor is great and always very helpful.
Response from owner
December 30, 2025
Mattchew B
Great dealership. Very nice employees. I didn't end up buying the vehicle, but was impressed with the knowledge of the sales person that showed me the car and went on a test drive with me.
Response from owner
December 30, 2025
Yvonne Trabue
Very satisfied with our service. Our salesperson Chris Henson was so efficient and helpful. He made the process of buying a new vehicle seamless. When he left us for any reason he explained the process. Thanks also to Matt C for his great assistance with paperwork. What a great team! Loving our Chevy Equinox LT 2026!
Response from owner
July 27, 2025
Billy Elder
Tony and Jay in service are very helpful and very courteous when problems occur. All the people at champion have always been friendly
Response from owner
December 27, 2025
Shaun Breit
Champions has given me the best service. Glad I came on board when I purchased my vehicle.
Response from owner
September 11, 2025
Duke Harper
If you are in the market for a new GMC or Chevrolet you can’t go wrong with the folks at CHAMPION CHEVROLET GMC in Lagrange Ky. I researched the Truck I wanted online and got quotes from several dealerships. I settled on Champion based on their highly ranked Customer Service and reputation. John Richard’s was great to work with. No high pressure and I got a great deal. John said he drives from Louisville to Lagrange for work everyday because the Tolsdorf family are the best folks he’s ever worked for. Thank you Duke Harper
Response from owner
December 24, 2025
Dave Sealscott
John was very personable, he took time to explain the new car to me, (I'm old and don't understand all this fandangled stuff!!!) Thank you John!!!
Response from owner
December 19, 2025
Mark Riley
Awesome experience sale person was the best
Response from owner
December 20, 2025
austin floden
Excellent service knowledgeable, and told them about a problem.I was experiencing, and they said that it should not be a big issue unless I wanted to change.It did not want to push a service
Response from owner
December 12, 2025
Cathy Williamson
Great service, IAM a Senior citizen and feel safe with a car that I drive that they have serviced.
Response from owner
December 11, 2025
Michael Brown
Fred and his team are great to work with. I have purchased two vehicles from Champion and had a terrific experience each time. The Service Dept is fantastic as well.
Response from owner
January 29, 2023
PJ Scott
Vickie Ireland is very knowledgeable and professional. She is also very patient.
Response from owner
December 9, 2025
Ron Ortiz
Collision center is excellent and Matt is great to work with!
Response from owner
December 9, 2025
Jeff Martin
Staff was very courteous and professional. No pressure from the staff at all, answered questions with no problems.
Response from owner
December 7, 2025
John Simpson
I have had four Buick Enclaves serviced at Champion. I trust them to do things right and they never pad the bill, as some garages do.
Response from owner
August 17, 2022
Sharon Partridge
Champion Chevrolet has a great service department. We recently brought our Acadia in for diagnostics and battery replacement. We were treated great by Samantha in service and Jeanne when paying and picking up our vehicle. A gentleman brought our car to the front door and had it warmed up and ready to go. I can honestly say we have never been treated so well and fairly by any other dealership.
Response from owner
December 6, 2025
Daniel miller
Hi, I found my suv on marketplace and texted to the seller and they answered me back right away and then we agreed to go see it and test drive it. When we got to Champion Chevrolet GMC they were soo friendly and helpful, I highly recommend to buy vehicles from them!! Thanks!!
Response from owner
December 4, 2025
daniel potter
Everyone were genuine and honest and respectful
Response from owner
December 1, 2025
Adrian Smithers
This is an updated review… my experience with Champion Service was great start to finish. Communication with Tony and the Parts manager was excellent throughout the 3 months they had my vehicle (engine was on back order, not their fault). I was kept updated on the status of the engine and provided a vehicle to drive since this was warranty issue, which was extremely helpful. Staff was very friendly and helpful answering questions anytime I checked on the status of my back ordered engine. Work was done to my satisfaction and my vehicle had even been washed when I picked it up. Just an overall VERY POSITIVE experience. Thank you for all your help!
Response from owner
November 29, 2025
Steven Schievenin
Always there to help and the entire team is friendly and knowledgeable. They treat me like family and I'm glad they are so close to my home.
Response from owner
April 29, 2025
David Taylor
Friendly service. Took the time to diagnosis the issue and fix the problem. Jay did a great job of keeping us informed even with as busy as they get back there. Always available to answer question and deliver great service. Thank you all.
Response from owner
October 19, 2023
Patricia Anthony
Every time I go I have a pleasant experience! The lounge is comfy and the wait is never too long! Everyone's so nice and even when I call because I thought I heard something, they tell me bring it in! They are the only place that will ever touch my car! And the best salesman there is John! Look for him and tell em I sent ya!
Response from owner
January 19, 2025
Ben Eaves
Great experience so far with Champion Chevrolet GMC! I worked with Julie to purchase my new 26 Yukon Denali. Julie is great and really seems to care about her customers and their interests. I couldn’t be happier with the amount of Customer service she and Champion have displayed. Highly recommend
Response from owner
November 25, 2025
Dayle Sutherland
Professional, courteous, and with an emphasis on customer satisfaction. My sales person took time to show me all the amenities of my Buick Envision. So, when you shop at Champions please ask for Quentin. You will be satisfied.
Response from owner
November 17, 2021
Lorrie Lee
They were very nice and I'm happy with their job
Response from owner
November 19, 2025
Carl Kroboth (CPK3RD)
In the midst of a frustrating week, Champion Chevrolet rose to the challenge. This is not an easy market to purchase a vehicle during. They were professional and quick about everything, and very accommodating. Thank you to John and Chris for working through everything with me. Overall could not be happier with the end result and the experience I had at Champion.
Response from owner
July 18, 2022
Albert
5 Stars Life long county resident. Couldn’t be more satisfied with their professionalism that is so often missed today. Quite unexpected, I’m almost hesitant in leaving a review as I am certainly being selfish in wanting to not let the word get out of what it is like to be treated by a Champion and they get slammed in the service department.
Response from owner
June 22, 2023
Nest Stuff
As always Champion took great care of my Z06, and always a pleasure to see the team.
Response from owner
November 9, 2025
michele murphy
I'm back again for my oil change as always they were extremely friendly and courteous, but I Don't understand why it was absolutely $10 more than usual 🙃
Response from owner
August 2, 2024
Bobbie Richerson
Julie is such a phenomenal worker! She’s so personable and professional. She has outstanding customer service. I can’t recommend that you ask for Julie’s help with all your car buying needs enough. She’ll go above and beyond for her customers to ensure they get exactly what they want!!
Response from owner
November 9, 2025
T R
We had a positive experience buying our F150. Everyone was friendly, professional, and helpful. Mamie was exceptional in taking care of us and guiding us throughout the process.
Response from owner
November 8, 2025
Tiffany Gipson
Quentin McNair is amazing! He is helpful and patient and knows a ton about all the cars! We keep coming back because he’s an amazing sales leader!!!! Go champion and go Q!!
Response from owner
July 11, 2024
Barry
Service department is always great. Jay does an outstanding job at making sure customer satisfaction is met. Champion is a great dealership and a pleasure to work with!
Response from owner
July 1, 2022
Daniel Vaughn
I had a great experience at Champion Chevrolet in La Grange! Quentin was friendly, patient, and answered all of my questions without making me feel like just another customer. The whole process was smooth, and I left completely satisfied with my new vehicle. Highly recommend!
Response from owner
October 31, 2025
Jurnee Roberts
This is my second car purchasing from Quentin at Champion Dealership and he is truly amazing! He is the nicest car salesman I’ve ever met—super patient, friendly, and genuinely happy to answer all of our questions. Most salesmen make you feel like they just want your money, but you can truly tell Quentin cares about you and the kind of car he’s putting you in. He made the whole experience easy and enjoyable. He should honestly be the standard for all salesmen. Thank you so much, Quentin!!!
Response from owner
October 31, 2019
Shayla White
I just want to give a big shoutout to Quentin!!! They were so professional and very knowledgeable and answered any questions I had thank you so much! For all your help.
Response from owner
October 28, 2025
Brian DaGoat
Quentin McNair was awesome dealer gave me great Customer Service!!@Stenasha Ivory
Response from owner
October 27, 2025
Miya
Quinton was very professional and knowledgeable. Thank you for a great experience.
Response from owner
October 27, 2025
Tonye Philpot
Quentin was AWESOME!!! Very helpful very very professional and knowledgeable !!!
Response from owner
October 28, 2025
Crystal Jett
Champion Service reps are always friendly. They take time to explain what services are needed. They give me the option to select services accordingly. Would recommend to anyone.
Response from owner
March 24, 2025
Matt Gamlin
Great experience for having some service done on our 2024 EV Hummer. Everyone was very nice and communicated greatly. We will be back! 👍
Response from owner
October 24, 2025
JULIUS ROBINSON
All of the people at Champion Chevrolet are great! Excellent customer service. Would definitely recommend.
Response from owner
October 14, 2025
josh davidson
Great experience really nice people no hassle
Response from owner
October 14, 2025
Mark broce
Wonderful Experience! I have purchased lots of vehicles over the years and this by far has been one of the best. The staff were super friendly. The appraisal process was simple and quick. My salesperson, was knowledgeable, helpful, and Quite enjoyable to work with. I would buy from them again!
Response from owner
October 10, 2025
Kaitlyn Veley
After working with Julie I couldn’t be happier with the experience. From the moment I walked in, she was welcoming, patient, and incredibly knowledgeable. What stood out most was her honesty and attention to detail. If you’re looking for someone who truly cares about their customers and goes above and beyond, I highly recommend asking for Julie!
Response from owner
October 9, 2025
Madison Condeni
Showed up to this location just to get an idea of the type of vehicle I will be interested in for a future purchase. Was welcomed and helped by Julie who was nothing short of amazing from the time I arrived to the second I left. Her professionalism & friendly personality, as well as her level of expertise is the main reason I will be returning to complete my future purchase. Could not recommend Julie highly enough!!!
Response from owner
October 9, 2025
Brennan Storm
Julie was absolutely amazing! She truly cares about the customer!
Response from owner
October 9, 2025
Stephanie Mahoney
Very good service. Fast and friendly.
Response from owner
October 9, 2025
Tyler Kennedy
John quickly assisted me, and helped me to realize the amazing Customer Service at Champion GMC. We discussed my price range, how much I’m willing to pay per month, and he found me a plan that didn’t go far off my goal, and it was something I was comfortable with. John also would only sell me a car he knew I would love, and feel safe and comfortable in. Not only did John assist me, but the entire staff that was there had something kind to say, and wasn’t scared to shake a hand. I started financing the 2018 Ford Escape that had a pristine interior and exterior, and drove very smoothly.
Response from owner
October 8, 2025
Morgana Dockery
I have to send a huge shout out to Quentin Mcnair at Champion Auto for getting me into my new ride. About 2 weeks ago my car started messing up. On my way home from work it stopped at the Rally’s on Bardstown Rd 8:30 at night traffic crazy and people flying down the street. I did not know what I was going to do. I put the car in the shop to see what the problem was. My transmission went out. I refused to put another dime into it and I still owed 4,000 plus on it. I kept saying I trust you God, I don’t know what I’m going to do but I trust you. After crying, loved ones driving to and from both jobs it hit me to call my childhood friend. She connected me to Mr. Quentin. I went in telling him I had nothing to put down, my car does not work AND I still owe on it. I asked if he could still help me. I reiterated I had nothing to put down. He said give him a call and he’ll work with me. While at work Friday he sent me pictures and the application. I found the one above and Saturday after work my sister drove me to get it. Even while talking to the lady doing to paper work I was getting ready to turn back BUT GOD!!! I kept trusting and left with my new ride. My birthday is Wednesday and I’m thanking God for the blessing! Keep trusting him when other’s say no God says YES CHILD!!! 💜 Low Miles Bumper to Bumper Warranty Clean Auto Start Apple Play Heated Seats All with NO MONEY DOWN and took my trade that had issues and still owed a nice amount on!!!
Response from owner
October 6, 2025
Chris Lewis
Champion and staff especially Jay in service are always personable and professional. Champion has been my best experience with a dealership in both sales and service!
Response from owner
July 30, 2025
Walt Fuhs
Shared my concerns with Tony and he listened and took care of the issues I was having with my truck. Highly recommend the dealership and definitely the service department.
Response from owner
October 6, 2025
Sarah Killebrew
It was my son’s first time buying a car on his own. We worked with VICKI and she was absolutely wonderful. Listened, didn’t pressure him and was extremely responsive which made him feel comfortable. I would definitely buy another car from her again.
Response from owner
October 1, 2025
Mark
I showed up at 8 am, they said around 2 hrs, 9:15 they were done, Great experience every time I go, Keep up the good work !
Response from owner
October 1, 2025
Dennis Arnett
Great experience with all the people who work at this dealership. Good prices and great service. 👍
Response from owner
September 30, 2025
Chris Hadley
Service department is always very helpful and try to get me in and out as quickly as possible. Thanks to all who work on my truck to keep me up and going with business!
Response from owner
July 14, 2024
kimberly New
Top star. Professional, patient, answered all our questions.
Response from owner
September 26, 2025
Phillip Goins
Jay is always excellent and makes sure you get everything you need!
Response from owner
September 21, 2025
Donna Leet
This was my first time at Champion for service and it was great. I would like to thank Tony, Ryan, and Greg for recommending this staff. They were friendly, helpful, and knowledgeable. I felt respected as a new customer. Highly recommend Champion.
Response from owner
September 20, 2025
Isaiah Newberry
Certainly! Here’s a more concise and complex review: --- "Julie Gallicchip's outstanding professionalism and extensive expertise leave a lasting impression. Her ability to engage customers with genuine enthusiasm and insightful knowledge transforms the often daunting car-buying experience into a seamless journey. Highly recommended for anyone seeking an exceptional automotive experience!"
Response from owner
September 15, 2025
Trace Chesser
Great job , very happy. The only thing is they need to hire more help. The service manager (Tony) was doing everything he could to help. It’s just too much for a couple of people to handle. Drivers (Sonny and Bill), are great as well.
Response from owner
March 27, 2025
David Ratterman
Julie is amazing! Go see her & she will set you up with a vehicle that’ll fit your needs at the best price in the area!
Response from owner
September 14, 2025
Steven Brown
John and the rest of the staff were very friendly and the whole process of buying my truck was smooth as could be.
Response from owner
September 12, 2025
Stacey Cline
The service team at Champion always treat us well and do a great job! Highly recommend them!
Response from owner
September 12, 2025
Stephen Gruner
My service writer (Tony) does a great job and keeps me informed of the progress of my service on my 2022 GMC Sierra. Steve G. La Grange, KY
Response from owner
October 29, 2020
R L
Great! Experience. My service rep. was excellent. She answered all my questions, got me added repairs and promotions as needed for my car. My tech was also great, and experienced. The location is great! If you have to wait, it's located within walking distance to many food and store chains. Thank you!
Response from owner
September 6, 2025
Keith Turner
A true trustworthy company. Will explain problems on how the cost is related to the repair. No short answers and if you don’t understand they will go overboard until you do.
Response from owner
January 27, 2025
Kristy Bond
It was wonderful all the way around from the time I walked in the door until l left with a new car!
Response from owner
August 27, 2025
Mark Suna
My experience at Champion Chevrolet was most pleasant and the folks were extremely friendly and helpful. As a former GM franchise dealer who sold his dealerships in 2005 we all strive to have the quality of workmanship and professionals working for us that Champion has.
Response from owner
March 25, 2019
Michael Ivory Jr
I had a great experience checking out inventory with Quentin. They were professional, knowledgeable, and took the time to answer all my questions. I would definitely recommend him to anyone looking for a car!
Response from owner
August 31, 2025
Gail Jackson
This is an excellent dealership. Extremely customer focused and their service dept is top notch. Jay is an excellent service writer and their technicians are very knowledgeable. Very pleased with the service they provide for our 4 GM vehicles.
Response from owner
August 30, 2025
Stevonte Wood
Quentin demonstrated great patience and was well informed about different types of vehicles! 10/10 would recommend!!!
Response from owner
August 30, 2025
Laura Henry
Just bought our third car from Champion Chevrolet. Fred and his team are super to work with, and make the process very easy!
Response from owner
August 28, 2025
Tracy Hollingsworth
Big thanks to the auto shop for making my 2024 Trax brand new again! They went above and beyond with a wash, inside detailed and even took care of a recall on my car. On top of all that, they met their timeframe of one week to get it done! The parts took FOREVER but not their fault! Also, great communication throughout! This is the 2nd time they have fixed a car for me! Honestly, I hope next time is to buy another car instead of getting one repaired from an accident!
Response from owner
August 22, 2025
Kenneth Childers
Salesman was right on point with every question I had and if he didn’t know the answer he would look it up and be honest with me. Good luck to John for the future.
Response from owner
August 21, 2025
R T
Great service. Tony & Greg took care of my vehicle promptly and kept me updated during my experience. Highly recommend!!!
Response from owner
August 15, 2025
Obed Church
Good experience. Staff was friendly and helpful. I happened to be there on the right Dayton get a free DQ blizzard..
Response from owner
August 15, 2025
Terry HIggs
Fantastic service from start to finish. Order process was smooth, and everyone involved in the sale were friendly and courteous. Highly recommend visiting their businesses if you are looking for a vehicle.
Response from owner
August 11, 2025
Steven Justice
Always tries to be friendly when when they seem to have a lot going on and certainly got all my problems figured out with my Silverado. Cheers and keep up the amazing work.
Response from owner
August 2, 2025
Carol Gross
I had oil change with tire rotation plus every thing was checked! I had an appt & was take right in! Everyone was cordial & I was pleased! They busy but waiting room was nice & I was out of there within an hour!
Response from owner
July 30, 2025
Lauro
Awesome dealership and team. They made the buying process really easy and smooth. Drove all the way from Texas for a vehicle they had in inventory. Would definitely purchase here again.
Response from owner
July 30, 2025
jeffrey kantono
Highly recommended,Preston and Jared,thank you so much guys for being so patient and humble,we will be back for sure
Response from owner
July 30, 2025
Jaime Booker
Great experience from beginning to end of my new Tahoe purchase.
Response from owner
July 27, 2025
Ross Vale
Great service! Fast and friendly. Tony got my truck serviced and back on the road in no time. Thanks y'all!
Response from owner
July 24, 2025
Karen Smith
I really appreciate the Service I received from Christopher Henson. I felt no pressure to purchase a car, like some Dealerships do. He was Polite and Professional. I will be happy to refer others to you.
Response from owner
May 8, 2025
Kathy Wilkinson
We bought a Chevy Equinox two weeks ago. As much as we love the car, the buying experience was even better. Todd was great from the first moment we walked on to the lot til the end; knowledgeable, friendly, and hands on during the whole process! I would recommend them to everyone I know. Thanks, guys!
Response from owner
May 31, 2021
Tim Schaffer
Vicky was an amazing person to work with. I would highly recommend her to anyone looking for a vehicle.
Response from owner
July 11, 2025
Jim McGuire
Great service, I would shop here again. Chris and Bennett were very helpful
Response from owner
July 11, 2025
Kim Brown
I have been doing business with Champion for over 10 years and I have always had a very pleasant experience with excellent customer service and very friendly staff. Would recommend their services to all my friends and family.
Response from owner
March 25, 2025
Michele Martin
Champion service center was great!! The staff was awesome. The service was excellent and I will definitely use them again!!
Response from owner
July 11, 2025
Amy Thompson
Chris Henson at Champion Chevrolet-Buick sold me my last 2 vehicles, I couldn't ask for better experience. Great customer service from Chris and Matt in financing that worked to get the lowest interest rate possible. I love my new equinox!
andrea largen
We have been long time Champion customers and always have a great experience ! Vicki, Jay, Tony and Karen always provide a high level of customer service.
Response from owner
June 12, 2024
Jeffrey Lucas
Had a great experience with Chris and the dealership. Everyone was very helpful and informative.
Johnnie Nichols
I have purchased three Equinoxes and one TRAX from Chris Henson at Champion Chevrolet GMC since 2021. Chris always makes the buying process quick, easy, and pleasant. I have never had a problem with any of the vehicles that I have purchased. I highly recommend Chris and Champion Chevrolet GMC and it is the only dealer that I will be buying from in the future - and I have bought a lot of cars, SUV's and trucks over the years. You can't go wrong buying a car from Chris!
Matthew Murphy
Had a great experience here at Champion! Everyone we worked with were very helpful and friendly!
Mike Riley
Thanks to Samantha for getting our vehicle scheduled and serviced so quickly. And thanks to Sonny for a most excellent shuttle service and interesting conversation.
Erik Spoelker
A great dealership that is worth the drive from Louisville. Far better experience than other GMC dealerships locally. EVERYONE was super friendly and it makes a difference when you are making a big decision to not feel pressured or manipulated. John was our sales rep and he was very knowledgeable about the products and helpful with finding the right truck for us. Take an extra few minutes to make the drive out to Champion, it’s worth it.
Montresor
I went in late this evening to inquire about an older model GMC. Instead of laughing and giving me a confused look like most places, they took me seriously and also gave me a quote quickly for my car that I’m interesting in selling. I did not buy a car yet because I am looking for a specific model, but of all the dealerships I’ve been to over the past few weeks, and there’s been a lot, I’d pick this one to do business with. Also the manager is very attractive, which helps. 10/10 would recommend from a customer service standpoint.
Bobbie Scott
In Service Mr. Greg Smith , Ms. Karen, Jay, with Sales Vicki, Melissa, AC, and we cannot forget Fred. There is your Hometown Auto Dealership Dream Team. Every aspect of your automotive needs are covered. All a class act all the way. Wouldn’t ever want to go anywhere else. They all treat you like family. Genuinely care about your experience.
Jamila Kirchner
This dealership is awesome. People are wonderful... Especially Jay Townsend was so helpful. My car broke down and this dealership was the only one who was ready to assist and help right on the spot and by giving us another car to travel for a few days.. Highly recommend...
Debby East
So nice and professional I will recommend them to all my family and friends and i plan to buy my next car from them to
Karen Davis
Vickie Ireland was wonderful to work with. She is informative & knowledgeable of the vehicles that I looked at & test drove. I didn’t feel any pressure from her to get a decision. She respected my slower pace for a decision & I love my Buick Enclave.
Arly C (Arly)
Wow...😀😁best dealer to buy a car at La Grange KY...better service than Louisville...Mazda Oxmoor Dealer was never attentive...dedicated with such a great professionalism from everyone as this dealer was with service and buying experiences...no tricks...no lies...no pressure and they were always committed to meet my expectations...they went above and beyond...I recommend driving away from your comfort zone and get the best price on buying a new car...warranty package included and best of all the best service from the friendly Salesman who was always smiling and attentive...to others who were concerned when I had a little isssue with my new car..the Sales Manager...Finance Manager...Service Manager who called me at my cell phone to take care of my issue immediately at the time of arrival and best of all Bennett...who had the patience to show me all the options he have at the lot...big thank you to see they are still good dealers to buy a new car without ripping you off and taking advantage or feel pressure to buy a car...It's all true...."You Cannot Beat a Champion " 🫡this dealer is the best dealer in town!!! I will recommend👍 anyone to stop by and see the great options of steel made vehicles not plastic...that makes you feel safe when you are driving these cars. Love 💓💓💓the color of my new car and the quality of it for a great price!🤗😄💓
Response from owner
January 31, 2025
Luria Young
Had a wonderful experience. Worked me in and was so kind and courteous. Did a fabulous job and did not take very long. Thank you for all your help.
Sally Taylor
Ron, Parts manager very knowledgeable. We ordered side steps for my Acadia and they arrived on day promised. Karen in service was very attentive to my timeframe and was able to get them installed quickly. I was very impressed with their attention to customer service.
David Coots
My experience with Champion was outstanding. Bennett was easy to work with and his primary goal was satisfying the customer. If you’re in the market for a new or used vehicle do yourself a favor and make the drive to La Grange.
Rae Janes
I’ve been to a few dealerships in the area, but Hailey at Champion Chevy GMC was the best salesperson I’ve dealt with. Friendly, knowledgeable, and really patient. The whole team was great, but she stood out!
Mathew Warner
On my appointment date they got me in early, while the issue was finicky and they were not able to re-create the taillight issue. I left with the issue seeming resolved when I reached back out because it wasn’t they were prompt to get me in the following morning to have the issue addressed and fixed with more information . All staff were more than patient and polite, this vehicle is not even a brand of theirs but a vehicle purchased off the lot and they took great care of us. I’ve never had any issues from the day we bought the vehicle they really treat you like family.
katlyn skaggs
Hailey helped me get my 2026 Chevy Equinox, she was so kind, helpful and attentive to what I was looking for!! I would 100% refer her to a friend for how easy she made the process, while getting everything in order for the car. I'm so happy and I love my new car!
Betty Reedy
Service was excellent. Everyone was friendly and professional. We had an urgent situation in which we needed our vehicle. They rushed to get the vehicle ready for us. They did a wonderful job and were reasonable. We greatly appreciate them and will go back when needed.
Response from owner
May 27, 2025
John Stasiowski
The service writer Tony and service tech Greg were very friendly and informative. They kept me up to date on the car’s progress throughout the time they had it. The only thing that I wish they had was a larger service bay in order to store removed parts and give them a bit more elbow room.
Response from owner
May 27, 2025
Scott
They were very helpful and friendly. And I got a great deal. I would recommend them to anyone!
Response from owner
May 27, 2025
Micah Patterson
Service was excellent . Price was awesome and they even beat Costco on price for tires with an alignment. Tony was super helpful. All in all it was a great experience!
Response from owner
May 25, 2025
Angela Sachleben
Headed to work and received a low tire warning. The service team got me right in and even completed a recall while I waited. They put me in a conference room so I could attend a work zoom. I cannot tell you the number of people who offered me coffee. Absolutely amazing service! I would seriously recommend.
Response from owner
May 23, 2025
Marilyn Vornholt
Vicki was so helpful and kind. She made it easier and less stressful to change cars when my 15 year old buick wouldn't run anymore.
Response from owner
May 23, 2025
Ashli Collins
Service engine light came on the day before a trip to the beach. Amanda and Tony were great! They worked my Tahoe in, checked it out and got me on the road!! GREAT customer support.
Response from owner
May 21, 2025
Samantha D
I love love my 2015 explorer and Kyle made the whole process very smooth! Thank you! He was always available and able to answer any questions about the vehicle. I’m not a fan of car shopping but this was an easy, great experience with great people from start to finish!
Response from owner
May 20, 2025
Greg Phillips
Champion has the best service department I’ve ever worked with and I think Tony and Jay are big reason why.
Response from owner
May 20, 2025
Jennifer Schexnaydre
We had a great experience buying our new truck. Todd and Preston were awesome! They really worked with us as we needed to wait for our insurance money to come in after our former truck was totaled. They couldn't have been more patient. Being out of towners, Chris gave us great advise on where to go and what to see. We highly recommend working with them.
Response from owner
May 17, 2025
Tim Lange
Purchasing my 2022 Chevy Tahoe from Champion Chevy was a remarkably smooth and enjoyable experience. From the moment I walked into the dealership, I was greeted by a friendly and knowledgeable staff who made me feel welcomed. The buying process was straightforward. The sales representative took the time to understand my needs and preferences, guiding me through the various models and features of the Tahoe. I appreciated their transparency regarding pricing and financing options, which allowed me to make an informed decision without feeling pressured. I was given the opportunity to test drive the Tahoe, which was essential in helping me appreciate its spaciousness and comfort. The representative answered all my questions during the drive, making it clear that they were committed to ensuring I found the right vehicle for my lifestyle. The paperwork was efficiently handled, with the finance team walking me through each step. They worked diligently to secure favorable financing terms, making the overall experience less daunting than I had anticipated. Champion Chevy's customer service truly stood out. Even after the purchase, they followed up to ensure I was satisfied with my vehicle and offered assistance with any questions I might have. Overall, buying my 2022 Chevy Tahoe from Champion Chevy was a positive experience. Their knowledgeable staff, commitment to customer service, and streamlined process made it easy for me to drive away in my new vehicle. I highly recommend Champion Chevy to anyone looking to purchase a car!
Response from owner
May 12, 2025
Eric Stull
Bought a pre owned Volvo there last week. Todd Waits is all I need to say if you need a pre-owned car. (I’m sure he does new as well). Todd is awesome and gotta be one of the best car sales people you will ever meet. The whole experience at Champion is really good. Not high pressure and not pushy.
Response from owner
November 8, 2023
Alex Gomez
Very friendly person. Got us the vehicle my family needed. The process was very fast and easy. The financial department did some magic with the bank. I highly recommend Chris and Champions Chevrolet for your next vehicle.
Response from owner
May 3, 2025
Alexis Rea
I always get my Chevy serviced at this dealership. The process is always very smooth. Tony and Jay are always very kind, despite being so busy!
Response from owner
May 2, 2025
Mark Dunn
Tony did a great job taking care of me and keeping me updated about when my car was finished.
Response from owner
April 30, 2025
Deveron Tackett
The willingness of the employees to help is absolutely astounding. They were eager to work with me and answered all of my questions. They showed a tremendous amount of patience and had really good communication skills.
Response from owner
April 23, 2025
Tom Kennedy
Kyle&Matt made it easy to buy this truck Champion.I want to thank them for patience with me,if you need a new or used vehicle check out Champion Chevrolet Buick GMC.
Response from owner
April 22, 2025
Al Stclair
I had the best experience with buying a new 2025 equinox. They were very nice to deal with.
Response from owner
April 22, 2025
Shannon Cross
You cannot go wrong if you take your vehicle to this dealership. I have never felt over-charged, disrespected, or patronized here, which is quite a different experience than an older female like me might encounter in other establishments. The staff is just wonderful here and they go out of their way to take good care of me and my car. I truly appreciate this business.
Response from owner
October 31, 2022
Brent Rieke
I don’t usually write long reviews, but after the incredible experience I’ve had with Preston and Todd at Champion Chevrolet, I feel like anything less than a full-throated endorsement would be a disservice to their exceptional work. In the span of just two weeks, these guys helped me purchase two vehicles, and I can honestly say they went well beyond the call of duty every step of the way. From the moment I walked in, they treated me with honesty, respect, and a genuine desire to make sure I drove away happy, not just with a vehicle, but with the right vehicle for me and my family. Preston and Todd worked tirelessly to ensure every detail was handled with care, from navigating paperwork to making sure the vehicles were spotless and mechanically perfect. They weren’t afraid to get their hands dirty either, chasing down service items, checking on every little issue, and keeping me in the loop the whole time. Their communication was clear, timely, and always in my best interest. I never once felt like just another customer. I felt like a friend they wanted to take care of. What stands out the most is their trustworthiness. In a world where it’s easy to be skeptical walking into a dealership, these two have earned my complete confidence. Over the years, I’ve bought and sold several vehicles through them, and I keep coming back for one simple reason: they care. They care about doing things right, treating people right, and making sure the buying experience is smooth, fair, and even enjoyable. Champion Chevrolet should be proud to have these two representing their name. I’ll always bring my business to Champion and if you’re even thinking about getting a vehicle, do yourself a favor and go see them first. You won’t regret it. They are, hands down, the best in the business.
Response from owner
April 18, 2025
Jose Espinoza
Worked with Hailey to find a car that matched my needs. She was extremely helpful and informative while assisting me. I wasn’t sure about buying a car the same day I stopped by but they made it easy to say yes once I found a car that I liked. I would recommend Champion Chevy for anyone in Oldham County looking for great service and reasonable pricing.
Response from owner
April 19, 2025
Grace Nash
Kyle is a great sales guy making sure he can help everyone with the best outcome!
Response from owner
April 17, 2025
lmbear01
Hailey Janes is so great to work with! I appreciate her taking the time to understand what I was looking for and pointing me in the right direction. I will definitely be going to her for future purchases!
Response from owner
April 16, 2025
Charlene Jennings
Service department was absolutely amazing. Got me worked in for my trip and fixed my issues. Tony and Jay both are so very friendly and courteous to their customers. I watched as others walked through the door. They also kept me up on what was going on with my vehicle via text which was great!
Response from owner
April 15, 2025
Aaliyah Anderson
The dealership is so welcoming and everyone is so nice! The Sales Rep Hailey is so sweet and does wonders, she really knows how to get the job done to your liking! 10/10 would definitely recommend if you’re in the market to buy a new vehicle!!!
Response from owner
April 15, 2025
Bo Higdon
My praise goes out to Halie Jane's and Mr. Cooper for their help during buying process
Response from owner
April 15, 2025
Bo Jones
Repeat customer-Delivered exactly what i asked for, when i asked for it at a reasonable price. Professional, courteous, knowledgeable, competent.
Response from owner
April 13, 2025
Laura Hassan
I was looking fir a vehicle for my daughter even though she didn't purchase anything the car sales man Antwon was very helpful with trying to assist her he was very respectful patient & courteous I would recommend anyone looking for a vehicle to come here
Response from owner
April 13, 2025
Melissa Guza
We traveled from out of state to buy the exact SUV I was looking for. Chris and the staff at Champion were friendly and easy to work with.
Response from owner
April 11, 2025
Arthur Nevill
One of the best experiences I have had buying a new car. Everyone was very friendly and accommodating to my wife and myself. Got a good price on my trade in and on the new vehicle . O and my wife loves her new car thanks again guys.
Response from owner
April 10, 2025
Paul Placke
Kyle Nash, sales representative ,represented himself and Champion with first class professionalism. Matt Cooper finance manager, represented champion in a comparable manner. As the storm approached we appreciate the care to secure safe haven for our purchase. Thanks to Fred Tolsdorf and staff. Great community partner and company.
Response from owner
April 4, 2025
Scott Reed
Whether it is service with Jay or sales with John, we have always been extremely satisfied with our experience at Champion. They fully understand the significance of providing local quality service.
Response from owner
March 30, 2025
Kristin Horton
If you’re looking for the best car buying experience, I highly recommend Hailey at Champion Chevrolet Buick GMC. She is friendly, professional, and very knowledgeable. She takes the time to understand your needs and provides top notch customer service.
Response from owner
March 29, 2025
Tazra Mudd
Visited this location on my off day just to see what was available, as I currently own a 2007 Chevy impala and am looking forward to replacing it with a new Chevy very soon, spoke with Hailey and she was kind and very informative on this locations types of vehicles and specs. Will definitely be back here when the time comes to get that new car !
Response from owner
March 29, 2025
Judah martin
Total overall great experience. Went in there js to look around and was treated like I was going to buy out the whole place! Thank you especially to Hailey Janes for the amazing costumer service!
Response from owner
March 29, 2025
Sheila H
Hailey J is a great salesperson. Ask for her if anyone needs a new car, she will take great care of you
Response from owner
March 29, 2025
Presley Elise
I had a fantastic experience working with Hailey! Even though I didn’t end up making a purchase this time, she was incredibly helpful, patient, and knowledgeable. She took the time to answer all my questions, explore different options with me, and never made me feel pressured. It’s clear she genuinely cares about helping customers, not just making a sale. When I’m ready to buy, Hailey will be the first person I call! Highly recommend her for anyone looking for a stress-free and professional experience.
Response from owner
March 28, 2025
Noah Al-esachra
Hailey has always been incredibly helpful, honest and trustworthy in my search for a car. She makes sure it meets all my needs and recommends what’s best. Hailey thank you and keep shining.
Response from owner
March 28, 2025
Alivia Jane
The customer service was great. Hailey was super helpful and gave me a lot of good information. She made the entire process much smoother compared to other places!
Response from owner
March 28, 2025
Siena
Hailey has been so helpful in my car search! She answered every one of my questions with patience and grace; I don’t know what I would have done without her!
Response from owner
March 28, 2025
ren lewis
Hailey was very informative and professional and was happy to answer all of the questions that I had. When I’m ready to buy a car she would be the first person I would call!
Response from owner
March 28, 2025
Lucia Cruz
We love our vehicle, the attention was amazing. Definitely will back to buy again.
Response from owner
March 24, 2025
Kevin
I worked with Issac and had a great experience. Very courteous and helpful throughout the process
Response from owner
March 24, 2025
Jonathan Demaree
Purchased my KIA Forte there, and the entire process was swift and smooth. Chris & Matt were both very professional and nice. Highly recommend this dealership for their excellent customer service!
Response from owner
March 19, 2025
Eric McDonald
Great staff and great service. Sales associate is extremely knowledgeable and was kept up to date on all information, including the bill and shipping of our new vehicle. We would highly recommend champion to any of our friends and associates
Response from owner
March 17, 2025
Jeff Johnson
Awesome place very friendly not pushed or pressured in any way...Good folks to buy a car or truck from...Hayle Jane's was a great sales lady very nice!!!
Response from owner
March 11, 2025
Jennifer Woods
Excellent Service at Champion Chevrolet Buick GMC in LaGrange, KY. The staff was friendly and professional, the technicians serviced my vehicle quickly, and the waiting area was very comfortable.
Response from owner
September 2, 2022
Sam Chase
Kyle made this the best dealership experience we’ve ever had!!! And Matt with finance was super knowledgeable and made everything quick and easy!!!! Highly recommend!!
Response from owner
March 9, 2025
Paul Bundy
Great experience scheduling a test drive and ultimately purchasing our 2023 Bolt. Staff was efficient and the team did their part to make things smooth for us! Much appreciated!
Response from owner
August 22, 2023
wes hickey
They are a great company. They meet your needs and take care of the issues on your vehicle. In a timely manner. Thanks for the great service and excellent customer relationship
Response from owner
March 2, 2025
Jessica Link
I am in LOVE with my new GMC!!! Vicki was such a huge help in teaching me all of its functions and taking her time to answer all of my questions! She is so friendly and professional! I love Champion and can’t say enough wonderful things!!!
Response from owner
March 1, 2025
Me Hassan
This is the second car that we have purchased from Champion. My husband surprised me with a new Rubicon. The staff at Rubicon was and is always welcoming, thorough, and professional, explaining and showing every detail of your purchase. The cars are exceptionally clean and in excellent condition. Last but not least, the pricing is better than some other car lots that offer less for a higher price. I would recommend Champion to anyone looking for a quality vehicle, with an awesome price. Thank you Champion.!!!!
Response from owner
February 28, 2025
Beth Greathouse
Chris Henson was very courteous and helpful in the purchase of the 2013 Honda Accord. Will definitely recommend this dealership to other interested prospects.
Response from owner
February 28, 2025
Rhonda Williams
Making a simple purchase of a used car turned out not so simple due to my bank card. John was very understanding and never once made me feel as an inconvenience. It took 3 days to finally get the purchase completed and John even came in early on the third day so he would be there to get me through the "simple" process. Thank you John and Champion Chevrolet for making my purchase just as important as someone buying a new vehicle.
Response from owner
February 26, 2025
Nikki Heideman
Chris Hensley was amazing to deal with. Very upfront and honest. He made the whole process very easy!
Response from owner
February 23, 2025
Ron Smith
A very smooth experience from start to finish. Kyle and Matt were very helpful in providing the information we needed to make the right decision for us.
Response from owner
February 23, 2025
Thomas Hacker
Wife and I had a great experience purchasing out new GMC and will definitely recommend champion for anyone looking for a new vehicle. We was treated very respectfully. Bennett was very helpful and made the process easy. Customer service means everything and they really outshine most competitors. Thank you!
Response from owner
February 20, 2025
Cheri Grinnell
Jay is always great, remembers and greets me by name, and makes sure my car is taken care of- I’m very happy with Champion.
Response from owner
February 20, 2025
Haylee Hoskins
My husband and I had a wonderful experience at Champion! We had the pleasure of working with John Richards, and he helped answer all questions, gave us wonderful advice, and we left completely satisfied and confident with our decision! Thank you Champion for making our experience great and we are thankful for all of the help! We LOVE our new SUV!
Response from owner
February 17, 2025
Emily King
Bennett was an excellent salesman; he listened to my needs and did not push, he was very patient with my requests. I highly recommend you visit with him if you’re looking for a vehicle! The whole Champion team (Matt, Chris, Tony, Jay, AC, Theresa) were helpful and joyful! It was a drive to get there, but well worth it!
Response from owner
February 17, 2025
Ray Hardesty
Best experience I've ever had buying a car. Go see Vickie !!! She makes you feel like you've known her forever!!
Response from owner
February 14, 2025
Jesse Harp
I just bought my second car at Champion and am blown away with how well they were able to meet my individual needs when searching for a vehicle. Vickie did everything she could do help me find the best car for my budget, and I couldn’t be happier with the car I ended up getting! I’ll definitely refer all my friends here. The staff is so enjoyable to work with and it’s evident that they truly care about getting their customers the best deal they possibly can.
Response from owner
February 13, 2025
VegaG Kids
Great customer service with pleasant attitudes! Very pleased with my visit! I dropped my car off and received text notification with the details of my Tahoe’s inspection. Just fabulous! Won’t go anywhere else!
Response from owner
February 13, 2025
Chris Cassity
The GMC denali pretty much sells itself but Champion Chevrolet is the goat of the sales experience, their knowledge and willingness to help is unmatched, he's right when he says "nobody beats a champion!"
Response from owner
December 27, 2024
Bridgeda Morris
It’s been some time since I’ve purchased a car and my experience was excellent, Ashley is awesome! No pressure…buying a car made easy here at Champion Chevrolet Buick GMC.
Response from owner
February 12, 2025
Eddie Curl
Friendly, accommodating staff. Quick and easy process to car buying. Great selection of vehicles at affordable prices. Overall great car buying experience.
Response from owner
February 11, 2025
Andrew Holtzapfel
Great service and customer care. Bought a new vehicle, they were fair and patient through the process. Would highly recommend
Response from owner
February 9, 2025
Laffer66
We dropped our car off the day before it was supposed to be serviced thinking we would pick it up the next day. They called us a little after that and told us it was ready!! All the employees we dealt with there were all so nice and friendly!!
Response from owner
February 8, 2025
Madelyn Michele
Chris & Matt at Champion made the car buying process so easy and fast. They got me the vehicle I wanted for the best price. Highly recommend.
Response from owner
February 6, 2025
Bill Decker
Kyle Nash (salesman), made it super easy in the process of buying my Chevy Silverado. Very knowledgeable on all aspects of the truck operations. No pressure. Also, Melissa McCombs (finance director), was super on finalizing the financial closer. Dealership had great inventory to choose from. Don't hesitate to visit them and see for yourself. Very Happy. 5*****Rating
Response from owner
February 5, 2025
Darcey Gehring
I had my car serviced by Champion after it was hit. Kyle and his crew made the whole transition smooth starting from the estimate, ordering the parts, getting me in once they arrived, and it's complete turn around time was fast as well. I appreciate all of the updates I received along the way as well. Once it was ready I couldn't believe how not only the outside of my car looked, but the inside hasn't looked this good since I first bought my car! I can't say thank you enough, and greatly appreciate the assistance with my rental as well. If your looking for a place to take your car for repairs, look no further. I wish I could give more than 5 stars! 🌟 🤩
Response from owner
February 4, 2025
Bryan Dorado
Tony at Champion Chevrolet was great. When he found out the problem to my transmission, on my GMC 2500 HD, which only had 38,000 miles, he was in direct communication with me. He set me up for a rental until my truck was fixed.
Response from owner
February 1, 2025
Lori Ryan
I had a truly wonderful experience at Champion not only with the service work but the overall friendliness of all the staff involved.
Response from owner
February 1, 2025
Brad Kessler
I had a an issue last Saturday where my keys got locked in my car with it running (no idea how this happens) at Enterprise Rental. I walked up to Champion's Service department and talked to Tony. He went out of his way to have a tech drive down to my car and pop my lock. The tech had my car unlocked in about 5 minutes, resolving a stressful situation. The service department really went above and beyond in helping a customer. They definitely earned my business moving forward.
Response from owner
January 29, 2025
Jane Welch
I am in my 90s so the informed, kind attention paid me when I asked questions such as “is my ‘04 Impala worth servicing?” were greatly appreciated. Then the skill of the mechanic replacing vital parts must be excellent because all parts replaced have 2 year guarantee. It’s worth the drive from my place in Prospect to LaGrange to have the kind of honest, skilled service Champion has provided me over the years. Jane F Welch
Response from owner
January 30, 2025
Jonathan Mccoy
Worked with Samantha and Karen in service who both worked so hard to make a challenging situation a win/win for everyone. Thankful to have a management team that cares about their customers to the extent Champion does. Appreciate you all!
Response from owner
September 23, 2020
Ed Hill
First class treatment always received a champion Chevrolet in Lagrange when I walk in the door always greeted with a smile and top notch service, Samantha, Jay, Tony and Sonny. They took my vehicle right in for service. Sonny gave me a ride to my dentist appointment and returned to pick me up. Couldn’t ask for better service. Thank you Champion chevrolet - gmc.
Response from owner
January 17, 2025
Carol Westrick
Staff is friendly but apparently bc I'm elderly, they knowingly sold a Kia optima to me that has to have entire engine replaced, at the expense of my own extended warranty. Folks be careful of what a t you buy there. They KNEW this engine needed replacement.
Response from owner
January 21, 2025
Jennifer Clark
Everyone was incredibly helpful! It didn't have to spend an enormous time at the dealership. Vicki took me through all of the features on my car and Preston was great to work with!
Response from owner
January 16, 2025
Lydia Martin
After a very stressful week (Christmas week) I took my car in due to a nasty leak. I was very stressed and upset about how expensive it was to get fixed - although the price couldn’t be altered any lower, Jay was very patient and understanding with me and even paid for a me to drive a rental for a couple of days until the car was fixed.
Response from owner
January 12, 2025
Betty Carey
Great experience!! No haggling, no back and forth! Bennett and Kyle are very knowledgeable and helpful. Couldn't do enough for us!!! Will definitely recommend!!
Response from owner
January 3, 2025
Steve Dungan
I had a recall that needed addressed. Champion Chevrolet was able to get me scheduled within a few days. Samantha, who I dealt with, was very friendly and professional. They had my recall fixed within 30 mins. It was a very pleasant experience. Thanks Champion Chevrolet!!!
Response from owner
January 1, 2025
Jess Zawacki
Excellent service and tremendous care to communicate. Tony, in service, is a pro’s pro. He went the extra mile to help us get a rental as well. The little things mean a lot! He is the best!!
Response from owner
December 31, 2024
Susan Newton
Awesome car buying experience! My salesman Matt Cooper was amazing, patient and attentive. He answered all my questions and more. He went above and beyond to help me . All the staff were incredibly kind and helpful
Response from owner
July 4, 2022
Linda Betts
I bought a used 2021 Ram 3500. Since purchasing the truck in late May I have had to have it jumped started 3x. This last time the battery had to be tighten. This is a battery they put in. I have had to miss a horse show and reschedule a vet appointment. I think once they bought it from the auction they did not look the vehicle over. Poor customer service.
Response from owner
December 29, 2024
Pam Green
I found my dream GMC Denali at Champion and while it is preowned I was treated like I was buying new. My search for the Denali resulted in finds at big city dealerships and I know what often comes with those dealerships - mediocre customer service by a 20-something sales guy. I drove over 90 minutes from Indiana to Champion because it was a smaller dealership and I was hopeful for a better experience. I met Chris who has years of experience with sales and most importantly with the vehicle I was interested it. Unlike past experiences with other dealerships when buying preowned where you’re handed the keys and sent out the door, Chris went above my expectation's by taking the time to give me a full orientation of the truck. He even filled the fuel tank! Buying a new vehicle can be a stressful process and it still was but Champion exceeded my expectations with the service provided.
Response from owner
December 19, 2024
Bailey Rice
Everyone at champion is an absolute pleasure to deal with! I couldn’t have asked for a simpler and more painless car buying process. I couldn’t recommend the folks up there enough.
Response from owner
December 10, 2024
Kaitlyn Inghram
Chris was very easy to work with!!! As everyone else we talked too. Everything went smoothly.
Response from owner
November 17, 2024
Crystal Adams
After reaching out on a Friday, sending in my information. The deal was sealed by Monday evening. I have always had phenomenal experience working with Tim Churchill on purchasing a vehicle. Fast and accurate service from start to finish. He's very deserving of the 5 stars. The team he works with were also deserving of the rate. Nice environment and friendly staff.
Response from owner
November 11, 2024
Sunda Lawrence
Chris and John were both great to work with! The whole staff is friendly and really care about the customer experience. I will highly recommend them!
Response from owner
October 4, 2024
Emily Smith
I really wish our experience was different because everyone else seems to have great things to say. But unfortunately, that was not the case for us. We went to buy a second (inexpensive) car for my husband to use to drive for work. We found Champion and went to see it. My husband test drove and we decided to purchase with the understanding that they would be sending the car to service to get a workup. They stated that the car should be ready on Monday or Tuesday. Tuesday comes, and we are informed that the car needs a transmission part that would be in on Thursday. Our salesperson told my husband the exact part that the car needed. Thursday we were informed that the “parts” are on backorder, and they don’t know when they will be in. They told us it could be a week, or it could be 1 month+. They offered another car that was 80,000 miles more as a replacement or we could pull out of the deal. As we expressed our feelings about the situation, our salesperson became aggressive We requested a call from a manager and when he called, he brushed off the situation. We decided to pull out of the deal, as the service went from 1 part to multiple parts, and from ready in 2 days to no ETA. We found out around 2-3 days later that the car was back on the website for 1K more than they were originally selling for. But when asked about they cars condition they said “oops, this has mechanical issues and is not really for sale”. I would think this was a fluke, but I’ve had 2 other family/friends have similar experiences with false mechanical information when working with the dealership. Again, I really wanted to love it there, but something feels very off.
Response from owner
September 25, 2024
Mary Jo Spalding
I recently purchased a new to me vehicle and was pleased with everything! Timmy Churchill was and will always be my car salesman! Timmy wouldn't give up on finding me exactly what I needed and wanted! My Jeep was delivered to me on my birthday and the delivery driver was top tier! Handed me my keys and said Happy Birthday! Making things personal with your customers is what keeps them coming back! GO SEE CHURCH!!!!!!
Response from owner
September 22, 2024
Honami Humble
Hands down the best dealership experience my husband and I have ever had. Shout out to Chris Henson - he was absolutely amazing!
Response from owner
September 16, 2024
Linda Robinson
An awesome shout out goes to Jay Townsend that works at Champion in LaGrange, for calling me Saturday morning to bring my car in so they could check my tire that was leaking air. He had it checked which had a nail in it, and fixed at no cost. Your awesome and Thank you again. Five stars coming your way.
Response from owner
September 16, 2024
Jose Olivarez
Great service, friendly staff, made it quick and easy process! Christopher was excellent and professional! Good place to buy your next vehicle.!
Response from owner
September 16, 2024
Natasha Triggs
Chris and the salesman at Champion Chevrolet,was so amazing. Supper helpful and understanding on what we wanted. He was the best and so patient. Thank you so much. My husband and I will be back for another one! 😁
Response from owner
September 5, 2024
Gregory Woodson
I was in shock when I went to go look for my Favorite car salesman at another lot. Come to find out Champion Chev Buick GMC got the #1 Draft pick for 2024. Timmy GO SEE CHURCH Churchill has always went above and beyond to make sure my wife kids and other family and friends are well taken care of. I don't even have to go to the lot pick up the phone or text and he will handle the rest. If your in the market for a new vehicle call CHURCH he will Bless your driveway.
Response from owner
September 1, 2024
Indaria Spalding
I loved my experience here it was wonderful! The customer service was the absolute best, I had Timmy Churchill and I highly recommend him!! He worked with me very well, was patient and presented all of my options to me. Will certainly be back in the future to work with him!
Response from owner
August 30, 2024
Rachel Caldwell
If you're in need of a vehicle do yourself a favor and Go See Church. I've sent plenty of family and friends to him and he's always taken care of them. Tim Churchill is the best
Response from owner
August 30, 2024
Steve M.
I refer all of my family and friends to Timmy Churchill #GOSEECHURCH. Not only is he personable with his clients but he makes the car buying experience a fun and entertaining. When you need a new or pre owned ride go see Church!
Response from owner
August 30, 2024
Cindy Adams
I always have a great experience when I go to Champion Chevrolet for my oil changes. They are always so professional & kind! I am very impressed with their service. Tony & Jay are always so helpful!
Response from owner
August 21, 2024
Charles Churchill
my little cousin Tom Churchill will tale excellent care of you. He's assisted with shipping vehicles to me all the way in Guam. will go above and beyond for you
Response from owner
August 19, 2024
Candace Spalding
Perfect place for all your vehicle needs. Ask for Tim Churchill "church" he is the best. You won't be disappointed after visiting here
Response from owner
August 19, 2024
Brooke churchill
#GoSeeChurch for all your vehicular needs🚘! You won’t meet a more accommodating salesman. Superb customer service, all around the board. Let Tim Churchill put a blessing in your driveway!
Response from owner
August 19, 2024
Tim Churchill
GO SEE CHURCH (Tim Churchill) he will take excellent care of you. I may be a little biased since its my son but I've seen the way he handles business over the last 7 yrs
Response from owner
August 19, 2024
Greg Winokur
Work performed as expected, on a timely basis. Everyone was professional and service oriented. My vehicle was treated respectfully and not damaged.
Response from owner
October 1, 2021
tim wiseman
Was having a few worries trying to get my new truck before incentives ran out for the Silverado trucks for the month. Champion came through and got my truck delivered. It was truly a great experience working with the team at Champion Chevrolet. Love my new truck!!!! Thanks Tim and Cheryl 2024
Response from owner
August 8, 2024
A E
Fantastic dealership to work with, highly recommend, went above and beyond in my opinion to get me the vehicle I wanted.
Response from owner
August 8, 2024
Jennifer Megibben
Staff is knowledgeable and friendly. They took care of tracking down a new warranty that was needed to pay for a repair. I just gave them a phone number and they took care of the rest. I am always pleased with the service and have feel that they charge a reasonable price. Thank you!
Response from owner
July 3, 2024
Melissa Macumber
Over the years, we have bought several used cars from various dealerships and places because we have 4 children who needed vehicles. Quentin McNair at Champion made our experience buying our youngest child’s car the best one we have had! He took the time to make sure everything was done right. I highly recommend stopping in to see Quentin for any new or used car needs!
Response from owner
June 29, 2024
Mark Macumber
Champion Chevrolet is a great local business with strong customer service and courtesy. Quentin McNair was our account manager and he was awesome, straightforward and honest. I’ll be buying more cars from Quentin and Champion Chevrolet.
Response from owner
June 29, 2024
Michael Bowen
My wife and I have purchased 2 vehicles from Champion and used Bennett for both of them. Bennett goes above and beyond to work with you and takes pride in caring for you as the customer. I highly recommend working with Bennett if you’re in the market for a vehicle! From Don the sales manager and Matt in finance to the service department, the entire team at Champion has been great to work with.
Response from owner
June 29, 2024
William Parker
Great dealership to work with. Chris and the team were super accommodating and had excellent communication throughout. They went above and beyond to help me secure the car I wanted to purchase for my dad for Father’s day. I look forward to continuing business with Champion!
Response from owner
June 16, 2024
Thomas Gregonis
The Champion service group are outstanding. Quick, reliable, affordable work. Samantha is exceptional in her job performance Tom
Response from owner
May 10, 2024
Kendrick Farley
First time dealing with champion Chevrolet. I was in a small accident and that’s where the other persons insurance sent me for the body work and paint. They did an excellent job on the repair on my truck. They even washed the whole truck, shined the tires and rims and vacuumed the inside of my truck. Very nice touch that shows they care about their work and customer service. Easy to deal with and great communication
Response from owner
April 21, 2024
Amber Neff
The staff was great today! Chris Henson and John were fantastic salesmen. Matt was great as well. Super nice staff. Helped my husband and I find the perfect GMC. Would recommend to anyone!😊
Response from owner
April 1, 2024
Glenn Johnson
Jay Townsend was excellent. I could not remember how to get online and redeem 28000 points. He got me through the whole process and ended up reducing the bill by $100. Most employees would not have gone to the detail he did. The whole process was great.
Response from owner
October 14, 2020
Zach Franks
Driving through with the family on spring break today and had a cylinder start misfiring on the highway. We stopped to see if they could help us out and we were so terrified we would be high and dry. The staff was so nice from the salesman that greeted us, to the cashier, to the service dept., literally everyone! Even more to my surprise, they had us back on the road in under 2 hours even though they had to get the part delivered. Very thankful for our interaction today, quality service, and just pure kindness. What could have killed our vibe for the week ended up being a blessing. Thank you so much!
Response from owner
March 27, 2024
MaryAnn Lilly
Our experience with Chris at Champion was the best car buying experience we have ever had. They had the vehicle we were looking for and the price was acceptable. They made car purchasing easy and not stressful. We will refer Champion to family and friends. Thank you Chris and Matt
Response from owner
March 24, 2024
mike mike
I came to the dealership to test drive cars, without any documents on me, they worked with me to verify information and I walked away with a new car. Very excellent customer service. I asked John, what can he do for me and my wish was granted. How exciting that experience was!
Response from owner
March 22, 2024
Stephen Browner
Great service! Jay and the team are always courteous and attentive and take care of their customers. My family loves Champion!! Highly recommended!
Response from owner
March 19, 2024
troy craig
Chris was great to work with. He had the vehicle I wanted and didn’t feel pressured by sale gimmicks. Negotiated a reasonable price and was in and out of the dealership within an hour. Thank you Champion for the great customer service!!!!
Response from owner
March 14, 2024
gina jenkins
Excellent service. Easy to work with and. very respectful..matched the bigger dealers price and wanted my sale. The bigger dealer local to me was sooo rude and demanded my sale..with the 3.5 hour drive. Quentin was outstanding!
Response from owner
March 14, 2024
Melissa Madrigal
Quentin was exceptionally helpful and patient. He was willing to show us and let us test drive any vehicle we were interested in, and even stayed late to help us secure the vehicle we chose. We will do business here again!
Response from owner
March 4, 2024
Jimmy Beverly
I have never had a better buying experience, Vickie Ireland is totally amazing, she not only sells you a vehicle but deeply cares about her clients. 10 plus stars
Response from owner
February 15, 2024
John Henson
I bought the 2024 Chevrolet Trailblazer online and had not seen it in person or driven it. I was very satisfied and pleased with the description of the car before it was delivered. Delivery was very professional and courteous. I truly enjoyed doing business with Champion Chevrolet.
Response from owner
January 27, 2024
Christy Clark
We had an excellent experience working with Vickie Ireland on the purchase of our new 2021 Chevy Silverado Trail Boss! We cannot recommend her and Champion Chevrolet enough! Thank you for making the car buying experience easy and stress free! We’ll definitely be back!
Response from owner
October 10, 2021
Jamie Lowe
I had a great experience at Champion. Billy was amazing! He communicated well, not pushy, and very accommodating. Also Melissa from finance was great too! I will definitely return in the future 😊
Response from owner
December 6, 2023
Jonathan Dill
Chris is an ABSOLUTE pleasure to work with. He went out his way to help me decide what was the best option for me, and had everything ready to go when I showed up. Would definitely do business with Chris and Champion again.
Response from owner
November 30, 2023
Tyler Neff
We have been having an issue with our Yukon and they responded quickly and helped my wife get a replacement vehicle rented while they figured out the problem. Karen was amazing, professional and courteous.
Response from owner
February 3, 2023
Terry Risinger
Awesome! No pressure. The salesman that worked with us was honest and straight about the whole sale on the vehical we purchased. He made us feel as we where family and I've never got that anywhere else.
Response from owner
November 28, 2023
Ryan Cornell
My wife and I were on the lot looking for a potential vehicle for her, and I stopped in the service center to ask if they could do an oil change while we were there. No notice at all, and they got me right in! Great customer service, and very much appreciated.
Response from owner
November 17, 2023
Jacob Cloud
If buying a car from a dealership could feel like buying from a close friend, then this is the place to go. Vickie, Mike, and of course the owner Fred (to only name a few) all balance professionalism and experience, with just down to earth trustworthiness. I had a wonderful experience purchasing my new Silverado ZR2, and will recommend only Champion to all my friends and family! :)
Response from owner
November 13, 2023
John Gellhaus
Went there to look at a used vehicle. Salesman didn’t even get out of his chair to greet me. When he looked it up the car was sold, but was open to looking at other inventory. Didn’t bother though because I’d hate for the salesman to have to get up.
Response from owner
November 4, 2023
Michael Gibbons
Was very pleased with the way, I was treated and helped in purchasing a car. Chris Henson, my salesman, was low pressure and went way above normal expectations. He has continued to be helpful after the sale to help with minor details. Melissa McCombs in the Finance Office, worked diligently on two different days to make sure our deal was tailored to our needs.
Response from owner
September 24, 2023
Debbie Spaulding
Great first service visit on my new Acadia! Staff was friendly, courteous and fast.
Response from owner
September 21, 2023
Traymil 3400
This was such a wonderful experience to have when trading our old vehicle for a newer vehicle. Chris Henson was an exceptionally nice and personable sales rep with whom both I and my husband could relate. He didn't try to push us into anything and worked to get us into what we really wanted! There was no high pressure, no anxiety or dickering back and forth. We left the dealership without buying that evening in order to discuss the financial commitment, change in insurance, and verify the vehicle amenities before making such an expensive investment. Chris at Champion worked to give us the very best value for our trade-in and I have to say, before we got 10 miles down the road, we called Chris back and left a message that we would like to take the vehicle. He called us back promptly that same evening to schedule an appointment to complete the transaction the very next day. When we drove away in our "new" vehicle, I was happy and sad. Happy that such a stressful transaction went so smoothly, and yet sad to say good-bye to our old vehicle, which was my dream pickup truck. Thank you Chris for making this such as pleasurable experience. We love working with a dealership that makes us feel like family!!
Response from owner
September 3, 2023
Louisville Chef
We had a fantastic experience at Champion. We had been looking at Jeep Gladiators for months. We had a deal worked out with another dealer and they pulled tired old dealer tricks so we left. I saw a Gladiator at Champion we thought we wanted so I made an appointment to see it. We got there and drove it and it wasn’t what we wanted. Billy at Champion knew pretty much what we wanted after talking to us, so while we were test driving the Gladiator, he pulled out a Wrangler Moab that checked ever single box we had except the truck bed. He had it started up, with the top and windows down, ready for us to drive. We drove it and were instantly hooked. From there, Champion was excellent. There was zero pressure. There were zero dealer games. They held it for us with a small deposit, they gave us a respectable amount on our trade (which was a custom F-250 so no dealer was going to give me market) and got me out the door pretty much where I wanted to be. After we signed papers, the battery lost its life and they immediately stepped up and corrected it, which they did not have to do on a used vehicle. Every aspect of our experience was excellent and I will 100% look to them first on my next purchase.
Response from owner
August 31, 2023
Courtney Coomer
Quentin & Chris were helpful, knowlegable & fun to work with. We enjoyed our experience here and will return fof future purchases! Thanks for everything guys!
Response from owner
August 31, 2023
Anthony Todd Storey
Champion Chevrolet does an awesome job. They go above and beyond to get things done.. very informative salespeople If you need a new car, I recommend you go see Jimmy in Lagrange Ky
Response from owner
August 16, 2023
Carl Silcox
Everything was fixed as requested but the communication back to customer during the entire process could be better. The service department went above to find all out of service parts. I am very thankful for that. However a call saying we have received the parts. We will start work tomorrow. I called twice and left messages to find out status ir charge? All in all a very good experience
Response from owner
August 9, 2023
Beneda Johnson
Tony is the reason we drive from Carrollton to have any work done on any of our vehicles. The whole team goes beyond to make sure you’re completely happy! We will never go to the local Chevy dealership again! We will gladly drive 30 minutes to Champion! Billy Sean is a great asset to your team as well! We’ve purchased 2 vehicles within a month. My brother in law purchased a vehicle a day after I did! Best dealership we have ever worked with!!!!
Response from owner
August 3, 2023
Ashley Armstrong
Billy Sean was great and made the whole car buying experience great!! I highly recommend him to anyone looking for a no hassle and do anything to help you car sales man. definitely will be telling people to go check out champion!
Response from owner
July 13, 2023
James Reece
Had a great and easy shopping experience. Quinton was down to earth and honest. Him and the rest of the staff helped me find a car that worked for my budget and that I loved. Will use them again in the future.
Response from owner
June 5, 2023
Tim Alvey
Matt Cooper was great to work with at every stage of my purchase process. returned calls and keep me up to date on every step. I will certainly buy my next vehicle form Matt and Champion.
Response from owner
June 2, 2023
Basil Skarski
This is not the friendly local dealership they appear to be. A few are actually from area, most are not which is fine. Walked in to buy car for a service member on active duty overseas. Picked car, had salesman send contract to Poland via email which was signed and sent back. I was going up to bring deposit and they sold it to someone else before I got there. They have a right to sell to anyone for sure, but to sell it out from under active duty deployed military on Memorial Day weekend is pretty low. They did not want to do the deal right from start. Not sure if because they had to give $500 military discount, hard to say. And as many flags as they’ll have out this weekend, they didn’t one time ask about his service or inquire about what he was doing from me or him. If you get a good deal buy from here, but don’t expect kindness, localness, or an actual desire to understand your situation. Spoke with 3 different people not one inquired about his service. Marshall Chevy did, I bought from Marshall for more money in Carrollton. ($550 more). I know the deposit rules, but this was telling what kind of people work here. Just beware. Example of how out of touch they were: they sent email to my son in Poland thanking him for coming in and they were happy to meet him. Asked if he could come back in and close deal…….for a car they sold out from under him. Classy.
Response from owner
May 29, 2023
Vincent Jennings
Tony P, in the service department, was fantastic! I had my 2023 Corvette towed to the dealer at 11 pm on Wednesday night due to a bent and cracked rim. He jumped on it first thing Thursday morning and by Friday morning had me on the road with a new rim and tire. Communication was awesome and he always kept me updated with the status. Kudos to Tony and the team.
Response from owner
May 17, 2023
Chaz Fister
The customer service at Champion is over the top! Everyone we encountered was helpful and kind. Vickie was incredibly patient and more than willing to go out of her way to make sure we got the vehicle we were looking for. She truly enjoys helping people throughout the car purchasing process. Thank you to all the folks at Champion!
Response from owner
May 8, 2023
STEPHANIE WEIR
Vickie was great! She made the whole process easy from start to finish. My Tahoe was exactly as ordered and it’s beautiful! Vickie had everything ready for me and I was on the road in no time.
Response from owner
May 8, 2023
Debbie
Always have a wonderful experience. They are very professional and courteous. Never have any problems. I have done business with them for 6+yrs and am pleased every time I go. Thank you!!!
Response from owner
April 27, 2023
Theresa Dillman
My whole experience with Champion has been wonderful, from Todd Waits, my salesman, who was friendly, informative but not pushy to the service department. I had an issue with my SUV shortly after buying, instead of saying sorry about your luck, they got me in quickly and fixed it at no charge to me....... how is that for customer service! Would definitely buy from then again and have already recommended to several friends. They really are all about making their customers happy.
Response from owner
April 27, 2023
Matthew Gladieux
Traveling from Texas to Ohio with my wife and 2 dogs, we got bad diesel and truck wouldn't start in Kentucky. Called our roadside assistance and they were 3 hours away. Called the nearest dealership, Champion Chevrolet and they were able to send a wrecker, pick us up and get us a rental, in a total time of about 45 minutes to an hour. They were able to get our truck fixed in less than 2 days. We were able to continue our journey to Ohio. Thank you Tony for the best customer service I have ever experienced. If I could give more than 5 stars I would.
Response from owner
April 21, 2023
Michael Harmon
This was my first visit to Champion Chevrolet and what a great experience. The service representative was a young lady, I think her name was Laci was so helpful and took time to answer questions about the service I had requested and explained work performed on a recall on my 2015 Equinox. I feel confident the work was done properly and I’ve had no problems. The staff were friendly and one of the salesmen even offered to help me reset the menu on the dash display.
Response from owner
April 10, 2023
Gusta Beatty
I can’t speak highly enough about the staff at Champion. It was the best experience I have ever had at a car dealership! From the moment I reached out after seeing the vehicle online, to driving off the lot, they were helpful and attentive to my needs and what I was looking for. Jimmy Waits was my salesperson and he was amazing! I was in and out in like 3 hours, most of that was me trying to make a decision. I will definitely check with them first when looking for a vehicle!
Response from owner
March 20, 2023
MLW MLW
Best experience in purchasing a vehicle. Paul and Matt were awesome to work with in purchasing my new GMC truck . Very comfortable and relaxing atmosphere from the beginning until the end of the purchase. Highly recommend this dealership.
Response from owner
April 4, 2023
Raven Stikes
I am VERY happy with my purchase! Chris was very helpful and the staff was super helpful and helped me in getting approved. Come prepared with all your papers as that makes things go by super quick. Melissa in finance was also SUPER helpful in helping me understand what to do with the paperwork from my old car and letting me know what I would actually use and what I wouldn’t.
Othello Bell
If you want honesty, experience and professionalism from your car salesman, Quentin McNair is your man! He has always taken great care of my friends, family and even church members whether they actually purchase a vehicle from him or not. GO SEE Q!
Devin Walker
Today I finally bought the truck that I was looking for, and I was helped out by Quentin McNair. He was very patient and helpful. We had been communicating for the last three days trying to get all the paperwork together. And every time I had a question he was there to help me out.
Response from owner
March 20, 2023
kurt hoying
I called them on a Wednesday to check on my truck. So Saturday I had to go to Lagrange to get a tag for the rental car. After that I went to check on my truck and they said that it was done on Friday. Nobody bothered to call me and and tell or didn’t return my phone call. They are lucky they got 2 stars instead of 1.
Response from owner
March 8, 2023
Ashlee Kent
From the beginning, the staff was WONDERFUL. I love the hours set aside for test drives on Sunday. It made us able to drive from out of town to get the ball rolling sooner, rather than later. Todd was extremely welcoming and kind. Caitlin was so helpful every time we called. Jonathan was great to work with through all the finances. They made the trade and purchase easy and effortless. I have already dropped everyone's name at least five times. I was confident in my purchase and the time spent on the lot. You have made lifetime Champion customers out of us. We are so grateful.
Response from owner
March 4, 2023
Anthony Baudino
I cannot praise this place enough. To make a long story short we purchased a used vehicle from them. There was a check engine light on the truck. They took it to Tri-County Ford to get it fixed since we purchased a used Ford at a Chevy dealership. Tri-county fixed it, and a week later the check engine light came back on and the moon roof stopped working. I called Champion and they requested to bring it to them. They gave me a rental and took the truck back to Tri-County. Tri-County sat on the truck for over three weeks, the whole time I was kept in the loop by Champion. Tri-County tells us they cannot duplicate the code. The sales manager goes to pick the truck up and on the way back the check engine light comes back on. Paul calls me and lets me know that they are just going to have their guys look at it if I am ok with it. They fix the issue and fix the sunroof/moonroof issue all covered by Champion. I can tell you this they have a customer for life. Hands down one of the best dealerships I have ever had the opportunity to deal with. They were honest from day one! Shout out to Paul for taking care of me and our family and making sure it was right !
Response from owner
March 2, 2023
Alex Gower
I had the pleasure of working with Chris. I was working out of town while shopping for my truck and he went above and beyond to streamline the process for me when I got back into town. When I showed up the keys were ready, and my truck was washed. I was in and out the door with my truck in an hour! I would recommend anyone buying a vehicle from Champion to work with Chris!
Response from owner
February 3, 2023
Natalie Suoy
Great experience from start to finish with Quinton! I have been nothing but happy with my car and appreciate all the help that him and everyone at Champion was!
Response from owner
January 31, 2023
Shane Weber
Great group of guys and we’re very friendly. Will buy my next vehicle there and will tell all my friends to give them a chance.
Response from owner
January 25, 2023
Missy Green
The buying experience at Champion was so simple, straight forward and with high integrity. Vicki, John and the entire staff were friendly, and knowledgeable! We will definitely refer friends and family. Thanks for being awesome!!
Response from owner
January 20, 2023
Leo
Was great from the beginning, I started talking with Bennett and he was so good and patient all the time even when I was killing him with questions, hahaha I love that guy, also he went to the airport to pick me up (I flew from Miami) You guys treated me as a family and that was so great.
Response from owner
January 19, 2023
Kelsey Ivers
Fast service and excellent communication. Process was easy and painless. Took less than half the time most dealerships take. Chris was awesome, very knowledgeable and could answer all my questions. Johnathan was very nice and easy to get along with, made the buying process and paperwork easy to understand and very helpful on what other coverage to add. Will return for future needs.
Response from owner
January 16, 2023
Penny Sharp
Champion went out of their way to work a deal for me as well as make it as quick as possible. Everyone was so friendly! Couldn’t have asked for a better sales experience.
Response from owner
January 6, 2023
Tessa
So it’s been almost two months since I bought my awesome 2015 Toyota Avalon from my dad at Champion Chevy Buick GMC in Lagrange KY. Let me just tell you all if you have the chance to buy from Matt Cooper you should. When I was at the dealership looking at cars and when I was signing my dad had other customers to tend to at the time. I watched my dad run around like a crazy man making sure all customers including me (daughter) were well taken care of. What stood out to me was that he treated EVERYONE like they were his daughter buying a car. He made sure ALL customers were just as happy as his own daughter. I could go on and on but the main point is: Before you buy a vehicle go see Matt Cooper at Champion Chevy Buick GMC where he will treat YOU ALL like his own family. My dad is passionate about selling vehicles yes but he really is a very simple man that just simply enjoys helping but especially LOVES pleasing people and making them happy. Buying a car from Matt Cooper is a guarantee that you’ll be getting the best deal from someone who will go the extra mile for you!!
Response from owner
January 6, 2023
Josh B
Matt Cooper and the whole team at Champion Chevrolet made the car buying experience great. Come see them for your next new or used vehicle.
Response from owner
December 30, 2022
Daniel Howard
Had oil change and tires rotated . Champion call and told it was ready. Had an issue with the auto transmission they checked and said it was fine. They do a very good job and the customer service is great.
Response from owner
December 21, 2022
Myron Thomas
My experience at Champion Chevrolet was outstanding. From beginning to the end of the Process Matt was very helpful and informative and guided me through the entire process. He made the car buying experience a pleasure to through and it was a Breeze! Will definitely purchase all of my vehicles with Matt and through champion! The other employees were great as well and they had a family type atmosphere and the building had a positive attitude.
Response from owner
December 1, 2022
Karen Schultz
Matt was an excellent salesman. Very kind and considerate to older couple. Made us feel like family and this was the first time buying from Champion. Enjoying the vehicle very pleased with our purchase. If we are looking for another vehicle would certainly start at Champion. Thanks!!!!
Response from owner
December 1, 2022
Chris Evans
Great dealership! Good people and they made it very easy to Do a deal on for a new 2022 equinox I bought for my fiance! Definitely recommend this dealer!
Response from owner
November 18, 2022
Edwin Coy
Chris Henson and the team at Champion went above and beyond to get me the vehicle I really wanted. I appreciate the time and effort that went in to making this happen. I would certainly recommend the team at Champion if you are looking for your next new or used car!
Response from owner
October 24, 2022
Sarah Ferrell
I was treated so well at Champion! Matt Cooper was all over every detail and totally exceeded my expectations. I would recommend this dealership to anyone looking for a car, including my family and friends.
Response from owner
October 18, 2022
kyle mitchell
Buying experience was very simple, delivery earlier than expected right to my door. Thanks Bennett for making this by far the best experience I’ve had, will be sending more folks your way!
Response from owner
October 12, 2022
Kaitlann Quickert
As a first time car buyer, I was very anxious about my experience! Mr. Todd was so comforting throughout the entire experience, he was extremely helpful and made sure I was leaving the car lot with everything I needed!!! ASK FOR TODD!!
Response from owner
September 29, 2022
Michael Sauls
We love the Champion experience. John is the best. The entire team works with you to ensure you walk away as part of the Champion Family. Wouldn't go anywhere else.
Response from owner
September 20, 2022
Angie Arbaugh
Wonderful experience from start to finish. John R. Was our dealer and answered all our questions and made the buying process the best I’ve had at any dealership. I definitely recommend!! I will return, if I ever decide to buy another new car.
Response from owner
September 5, 2022
Barbara McBride
I recently purchased my second Equinox from Champion Chevrolet. After an accident left me without a car, I knew I wanted another Equinox. Owner, Fred, was fast in locating for me the perfect car. Mariah was so professional & compassionate in helping me seal the deal. I appreciate so much the opportunity to purchase from this outstanding dealership.
Response from owner
February 21, 2019
Taylor Ashby
The service team was thorough and diligent in servicing my car. They made sure to make me aware of other possible concerns but did not pressure me into addressing them immediately. Great experience!
Response from owner
September 1, 2022
Clay Evans
Champion is full of great people who treat customers so well. My experience was mostly with Robby in service and he is reliable, consistent, thorough, professional, and very kind.
Response from owner
August 29, 2022
John Salamida
Excellent service and communication. I was referred to Champion Chevy by an acquaintance, and I am very thankful for that. Tony and Amanda were keeping me up to date constantly. The work done and the service from the team were Stellar!
Response from owner
August 24, 2022
Pamela Lewis
My Wife and I had an Excellent Experience at Champion Chevrolet. John Richards (Product Specialist) was Very Personable, Knowledgeable, Professional and provided Excellent Customer Service. He thoroughly explained options between purchasing a used or new vehicle and different models. He also took the time to explain all of the features of the vehicle we ultimately purchased. Also, Jonathan in finance was also Very Personable, Knowledgeable, Professional, Provided Excellent Customer Service and Explained all different options in financing. Thank you Champion Chevrolet!!!! My Wife and I Love Our New GMC Terrain!!!!
Response from owner
August 23, 2022
Jennifer Aponte
After my accident, it was great to work with Bennett at Champion. He and all the folks there made the process of buying a vehicle much less stressful given my particular circumstances. Amazing customer service! If you are in the market for a vehicle, I recommend you visit Champion Chevrolet Buick GMC in LaGrange!
Terri Dean
Bennett was just a joy to work with. He was everything I wish all Salesman could be like him. There is Melissa too, she went above and beyond to help us make changes on our paperwork. Your dealership stands Tall and Proud up against all the rest. We are Champion customers now and it is worth the 1 1/2 drive from our home. If there is any extra incentives these employees could receive they sure do deserve one!
Response from owner
August 6, 2022
Christopher Gregory
Champion GMC is amazing!! Super fast and friendly. Extremely reliable. May the purchase of my 22 Acadia AT4 a super breeze and gave me my first brand new car ever. Thanks so much!!
Response from owner
June 27, 2022
John Wood
By far the best dealership experience! The staff was very professional and never made us feel pressured. We were directed to a guy named Chris, was in and out in 3 hours. Great selection of new, used and certified vehicles. Highly recommend Champion Chevrolet for your next buying experience!!
Response from owner
June 11, 2022
Scott Windell
If you are looking for a trustworthy, honest, and extremely outgoing dealership to find your new car, look no further! We came here on a whim looking at a used car that had been keyed and not taken care of by the previous owner. Jimmy, one of the salesmen, showed us the car and was extremely helpful in offering up other options and allowing us to take our time in making the decision on what we were going to do. Then when we picked the car I have never felt more listened to. They were kind enough to repaint the car (THE BEST PAINT JOB YOU COULD EVER ASK FOR!!!) for a slighter higher price than they were originally asking for and fixed things that needed to be added or changed free of charge. They even kept us posted all the way through the process. Best and most honest dealership probably in the Indiana/Kentucky area. Definitely worth 5 stars and worth your time/money! Will be coming back!
Response from owner
May 21, 2022
Matthew Christian
Always a pleasant experience. The service staff ought to be commended! They work hard and even when busy are still very courteous and respectful. Would highly recommend Champion Chevrolet for sales and service of any vehicle. Thank you!
Response from owner
November 24, 2020
James Jensen
For me it was very seamless process in trading car's with champion chevrolet was very happy with the value given for both vehicles it's too bad I don't do much driving because I wouldn't mind making the drive again from Indiana without question thanking you for the great experience
Response from owner
May 14, 2022
Nick Coonce
My wife and I had a fantastic experience purchasing our new Suburban from Champion. The staff was extremely friendly and helpful throughout the buying experience. Once the deal was ready to go, they made everything quick and easy. I would highly recommend purchasing from Champion!
Response from owner
April 21, 2022
Ken “Superman”
Having issues with the new vehicle. Will contact today to see what can be done. Used vehicle was not clean and had less than a half tank of gas. I really hope the dealership follows thru with repairs. Fail to contact me about issues as promised. Receive a call from the dealership to complete my paint issues and was told I would receive a call from the body shop today. This did not happen…I didn’t receive a call. The dealership wants me to change my rating but have done nothing to make me change it.
Response from owner
April 10, 2022
Michael Hubbuch
Just recently bought a new Chevy Silverado 2500 from Champion Chevrolet. I’ve had an opportunity to interact with sales, finance, parts, and service departments. Everyone was very friendly and extremely helpful during the purchase process. Definitely taking my new truck to them for services etc. very happy with my whole experience. Would definitely recommend them to anyone in the market for a new or used car.
Response from owner
January 17, 2022
Jason Everett
No pressure, easy to work with, great customer service, and a honest, fair price!
Response from owner
January 12, 2022
Amber Larimore
I’ve been looking for a Yukon XL for weeks. They are in very short supply, and very high demand. Chris at Champion was by far the easiest person to deal with that I have spoken to in weeks and I’ve called A LOT of dealerships! A lot of dealerships are charging above MSRP because of the demand and Champion was not. I can not say enough good things! Very pleased with the experience from beginning to end!
Response from owner
January 3, 2022
Melissa Bakken
They were amazing!!! Got us in and out in under a week. The best surprise of all was having the interior of my car clean. I was not expecting that. During the hustle and bustle of Christmas week it was an added bonus. Made my day!!! Thank you for excellence service.
Response from owner
December 26, 2021
Samuel Bridgeman
I called late in the day with slow leak tire 30 minutes away. The service representative hesitated and said come now and got me in and tire repaired at the close of the day. I greatly appreciated his efforts and how he treated me. I feel bad I can’t remember his name. I have dealt with him several times and h has always been courteous, friendly and professional.
Response from owner
December 6, 2021
Toni McDowell
Awesome experience!! Quentin was awesome and very helpful. If I should have anyone who is looking for a vehicle I will send them to see Quentin. This was the easiest car buying experience that I have ever had!! Thank you Champion Chevrolet and most of all Quentin!!!!
Response from owner
December 1, 2021
Jenny Woods
This is my second purchase from champion Chevrolet and they have always gone above and beyond to put me into a nice vehicle. The staff and salesman Jimmy Waits is the best! They will help you find what you are looking for. Highly recommend them!
Response from owner
November 7, 2021
Jacob McKnight
We were treated fantastic! The vehicle was exactly what we expected and then more! Allen and Paul both went above and beyond! Thank you so much for helping my husband get the car that he fell in love with at Disney World!
Response from owner
October 16, 2021
Melissa Waggoner
My experience with them was great! I have been looking for a very specific Trailblazer for a while now and they had exactly what I was looking for. Kaitlin got with me right away to set up an appointment time to be able to check the vehicle out. I met with Bennett who was very friendly and courteous. He made sure to show me all the features the vehicle had to offer which just made me love it even more. Melissa was the one who helped me with the financing end and she too was very nice and helpful with the whole process. My appointment was at 5:00 and they closed at 6:00, and I didn’t get out of there until almost 7:00 but neither Bennett or Melissa ever seemed like they were trying to rush me through the process to get out of there. They were professional and still detail oriented no matter how late it got. I made the short drive to La Grange to find out why no one beats a Champion and I would very much recommend them for your next car buying experience!
Response from owner
October 11, 2021
Shelly B
Highly recommend Champion along with highly recommending Bennett Cobban to work with! Bennett was more than knowledgeable on my vehicle that I purchased and he was very informative with the whole process from start to finish! I will definitely refer him out to family and friends! The whole team/staff at Champion was very pleasant and more than willing to get any questions answered! Can't thank Champion enough as I have been on the "hunt" for this specific Durango/Options for almost a year!
Response from owner
October 2, 2021
brooklyn s
Absolutely wonderful service. Quick, reliable, and very nice. Tony the service manager specifically, kept us in the loop about our transmission replacement every step of the way even though he was extremely busy. I cannot brag on this manager and location enough. Thank you for all of your hard work and GREAT customer service!!!! We will be returning with any future purchases from here on out!
Response from owner
September 19, 2021
Lacey Salyer
I would highly recommend to everyone! We worked with Jay and he did such a great job! I was in a difficult situation with my car and they went above and beyond to help me. He helped me get my car fixed quickly and they all had the best customer service. They also helped out my brother with his car and he couldn’t be happier.
Response from owner
September 15, 2021
Danita Harn
Outstanding service. They went over the details with our new Buick, which were a lot. They were professional and made the buying experience for us the best ever! Highly recommend the Champion team!
Response from owner
September 11, 2021
Monica Nauert
Had great experience . Thing I liked bear was how Vicki Ireland was always in communication with me even on her days off. She kept me completely informed. Melissa Sutton made sure we received the best financing available. Will make sure we use champion in any future purchases
Response from owner
September 1, 2021
Betsy Maddox
I was injured and my vehicle totalled when I was hit by another car. I needed a new vehicle, but was not up to car shopping. I called Champion Chevrolet and explained my situation. They drove the vehicle I liked to my house. I loved it and put a down payment on it to hold the vehicle. They prepared all the paperwork, so I only had to go in and sign the paperwork. They were an answer to prayer, friendly, helpful and awesome!
Response from owner
August 18, 2021
Justice Staggs
I’ve had a couple of great experiences out here at Champion Chevrolet and Allen took the time to meet me where I was at. Meeting all your needs comfortability and financially. A very quick process as well, and Allen Bolden stayed throughout the whole process, if you need someone you can trust, he’s your guy!
Response from owner
August 2, 2021
Ned Booker
I'm not a huge fan of the car buying experience and previous experiences with new car dealers - especially Chevy - were not very responsive. A friend of mine was referred to Champion by GM corporate after his unfortunate experience with a lemon. This led me to give Fred and his team a shot. Talk about first class... These folks know how to run a business and provide customer support. Service and responsiveness is the name of the game and they didn't skip a beat. And they gave me over $3K more than any other dealer for my trade in. I will refer anyone who will listen if asked where to buy a GM vehicle. Champion is the place for me moving forward.
Response from owner
July 31, 2021
Kathleen Short
Chris Henson was so helpful with my recent SUV purchase. I looked at 2 different SUVs that were $20k different in price. There was no pressure to buy the more expensive one. They gave over value for my trade-in to help meet my budget and Chris even drove the SUV to my house 25 miles away after it was washed and detailed. Highly recommend Champion Chevrolet! Make sure you ask for Chris!
Response from owner
July 29, 2021
Heather Gibson
Very pleasant and helpful. Because I live in Louisville and have odd work hours, they worked with me via email and over the phone to complete as much of the purchasing process as possible so that when I was able to visit the dealership, the purchase finalization went very quickly. They went as far as letting me put a small deposit on the car to hold it for me whereas another Chevy dealership in Louisville let me show up to the scheduled appt, test drive the car and when I retuned, told me it had been sold. I had every intention on putting an offer down on the car. Thank goodness it didn’t work out because I would’ve never met the wonderful people at Champion! Thank you all for helping me get my “new” used 2014 Chevy Equinox LT. I absolutely love the car and have peace of mind knowing that my 1-yo daughter is riding in a safe, reliable car.
Response from owner
July 27, 2021
Jodi Brown
I bought my Jeep Cherokee last week and I’m so pleased. Customer service was outstanding . Thank you so much Alan for all your help. You help make a scary situation of me buying a car into great experience . If you are looking to buy a car I recommend asking for Alan.
Response from owner
June 29, 2021
Michelle Rieke
If you are looking for a new vehicle look no farther than Champion Chevrolet in LaGrange, KY. Go see Allen Bolden and he will set you up in the vehicle of your choice. He is knowledgeable and does everything he can to get you what you want. Hands down, five star service all around from sales, service, detailing, and finance. Thanks again Allen. You’re the best.
Response from owner
June 15, 2021
Brenda Herbst
My experience was above and beyond at Champion. Personnel was very professional and informative. But most of all very friendly. I received a great trade-in with Fred on my vehicle. Very satisfied with my new purchase. Definitely recommend Champion Chevrolet in LaGrange. WHumble
Response from owner
June 7, 2021
joseph downs
My first time dealing with Champion. Best experience I’ve had while purchasing a vehicle. The entire staff was friendly and helpful. Vickie Ireland was terrific and I will definitely be back and referring my friends and family!
Response from owner
June 7, 2021
Adam Stilley
We just bought a 2021 Suburban from Todd. We are out of state buyers and are so pleased with our purchase and our experience working with him. From the first time I called the dealership, Todd was professional and helpful. We had many conversations back and forth by phone and text and by the end, we really felt like family. Melissa, the finance person, was also very helpful. Even though we live 7 hours away from this dealer, we would buy a vehicle from Todd again.
Response from owner
May 20, 2021
AMANDA FLATHMANN
I’m in process buying a C300 Mercedes 2014 from Champion in LaGrange, Ky long distance from Nashville. It’s the craziest thing I’ve ever done- but my work schedule was relentless and I needed a car quickly. Let me tell you- Todd has been with me every step of the way. Sending me videos, going over the car with second inspections, doing any repair he found, lifetime power train warranty, sending receipts for my Downpayment- everything he could do to reassure me. He even was even able to make the shipping work out in my budget, and it was so reasonable. I’m an anxiety handful and Todd has handled it like a champ and made the process actually enjoyable long distance. These folks are honest and kind. If you’re looking for a dealership- this ones for you.
Response from owner
May 16, 2021
Marcus Pollard
Overall good experience. Vickie was very responsive and helpful. I never felt pressured or uncomfortable. It’s great to have a salesperson that cares. I would definitely recommend you call Vickie at Champion if you are looking to buy.
Response from owner
May 21, 2021
Jeremiah Catlin
I'm overly pleased with my interactions with Champion Chevrolet and specifically Vickie Ireland. She is always willing to assist me above and beyond...even proving this with a recent return visit that generated no income or benefits for the dealership. It was purely a visit to answer my questions and interest, yet she took time from her busy schedule to assist. Truly a top-notch purchasing and customer service experience working with Vickie and Champion Chevrolet!
Response from owner
May 13, 2021
Amy True
I purchased a vehicle here. I had a few issues, but staff was responsive and handled everything well. The issues were with the vehicle and not the fault of the dealer, but they handled it and resolved everything. I would purchase from this dealer again, as they displayed trust and honesty in the sale and resolving the issues.
Response from owner
March 26, 2021
Bob Vessels
Just bought a 2015 Equinox -- Allen Bolden made a cheap old guy almost feel good about spending money. Very helpfu,l He knows how to treat customers - steer them in the right direction but doesn't push. Great experience.
Response from owner
April 30, 2021
Joshua Bensing
poor communication. would call and be placed on hold and passed around to different people. nobody knew what the status of my vehicle was. after the dealership having my truck for a week, with no work being done I requested a loaner truck. I was told a manager would have to call me about that. after waiting 4 hours for a call, I just decided to go to the dealership to find out what's going on. then when I got there, all the sudden my truck was done and I could take it home. I don't feel like I was treated honestly at all. very bad experience. I am disappointed in chevrolet as a whole. I would love for a representative to reach out to me but I'm sure they have no interest in making it right. I don't know what I expected when I payed 50k for a new truck.
Response from owner
April 6, 2021
A.J. 502
This was the quickest, most pleasant car buying experience I’ve ever had. Jimmy was great and super nice as was Melissa. I called about a Silverado that was cheaper and had lower miles than anything else I found near home. The staff was highly professional and went above and beyond to make everything smooth and keep me happy. Thanks guys. I will keep you all in mind for any future purchases.
Response from owner
March 23, 2021
TD Miller
Stoppes in to order accessories for my new truck and the parts guys were super helpful. I drove 30 min out of my way and it was well worth the extra time. I'll be doing more business at this location.
Response from owner
March 13, 2021
David Ayers
We bought a Jeep here and the service and attention to customer service was terrific. Allen Bolden was great. His communication and effort to help us secure my wife's dream vehicle went above what we had hoped for. Very personable and friendly.
Response from owner
March 16, 2021
John Hibbard
We LOVED our purchase experience at Champion! It was truly the way car buying should be. Their straight forward pricing and transparent buying process enabled us to relax and find the right vehicle for our needs and budget. We were never concerned that we were about to enter into a day long negotiation process, which we would ultimately lose. In fact our entire transaction only took about two hours and the staff was absolutely top notch. Literally every single person we came into contact with were friendly and helpful. If you are in the market for a new or used vehicle, my wife and I highly recommend that you visit Champion. We were glad we did!
Response from owner
March 5, 2021
Courtney Swain
Thank you Morgan for keeping contact with me and making me feel comfortable about purchasing a new vehicle. She kept in touch with me for a couple weeks until i was ready to come and actually purchase my vehicle. Then when I get here Mrs. Vickie Ireland, the absolute best helped me with the whole process. She is fantastic! I recommend Champion! Thank you so so much! I live my new car!
Response from owner
March 5, 2021
Tiffany Gaines
Best experience and true customer service!! Allen and Melissa was absolutely awesome! Ive not had the best luck lately and not great credit.....yet they made it happen. Im loving my new Trax that came with a powertrain warrenty as well as other perks! They really know how to take care of their customers....friendly..patient...convenient and best prices around! I will send anyone i know to them and plan to make all future purchases with them! They treated me like family and was genuinely happy for me!...i got the hookup!...and you can too!
Response from owner
March 5, 2021
Sharon Kaufmann
Chris Hensen has been phenomenal in helping us to purchase our Silverado! We appreciate his timely responses as we’ve done the purchase remotely. He really made it easy and fun! We look forward to meeting him in person as we pick up our new vehicle as we’re heading home! Strongly recommend this dealership and Chris!!
Response from owner
March 1, 2021
BUCKY BEAK
I recently contacted Ed Brown at Champion Chevrolet about an out of town purchase from another dealer. He was more than happy to help but unfortunately the other dealer wasn’t. He then offered me a similar, albeit better vehicle he had in stock and at first I had my reservations. He said come by and drive it, take it home to show the wife. Well, I did and we both fell in love with the car, and honestly it was the best car buying experience I’ve ever had. Ed put all the pieces together to make the deal work, and we couldn’t be happier. If you’re in the market for a new or used vehicle, go see the Ed and the folks at Champion Chevrolet, I promise you won’t be disappointed. 2004 Chevrolet Corvette
Response from owner
February 6, 2021
Jai Bohl
Incredible customer experience! I was looking to purchase a used vehicle for our daughter. I had a specific vehicle in mind and couldn't find one locally, so I started looking online and came across one at Champion Chevrolet Buick GMC. Allen Bolden was incredible to work with regarding this vehicle. As an out of state buyer who won't be able to see a vehicle in person, you have a lot of apprehension about a vehicle. I have come across other dealers through this process that weren't above board in regards to the vehicle. Allen went out of his way to make sure that I was comfortable with the vehicle. He took extra pictures, too walk through videos, and answered more questions than one human being should be regarding the vehicle. Thanks to his customer service, I felt as ease enough to purchase a 2019 Hyundai Accent from him for our daughter. If you're a local buyer or an out of state buyer, I would highly recommend looking at Champion Chevrolet Buick GMC and asking specifically to work with Allen. You won't regret it!
Response from owner
February 3, 2021
Jennifer Coons
Our experience with Allen was awesome! He was professional, kind, and walked us through everything step by step. He also made the process very easy and we didn’t have to spend hours and hours at the car lot and we are so thankful for that! Thank you Allen. We appreciate you so much.
Response from owner
January 13, 2021
Rebecca McKinney
We appreciate Vickie so much, we called and told her what we were wanting and she delivered. There was no run around or misleading information to get us in there. Raymond was great too, he made all the paperwork quick and easy. We drove it, we loved it, and we bought it! Thank you!
Response from owner
January 8, 2021
Sean Smith
Champion Chevrolet Buick GMC not only met, but exceeded all of my expectations. Vickie was absolutely incredible through the entire process. Being an out of town buyer, I could not have asked for a more seamless purchase. Vickie was not only professional, she was incredibly knowledgeable about the truck I was buying. When the time comes for my wife to upgrade we will absolutely travel back to Champion and buy from Vickie! It's true....No one beats a Champion!
Response from owner
December 26, 2020
Orraine Mcfarlane
I would highly recommend this dealership specifically John Richards my salesman and Raymond Kellar in finance. I bought my Corvette sight unseen (huge risk). John was very patient with me as I was very picky. He put the car on the lift, sent me detailed photos interior and exterior. They both kept me updated multiple times a day. I work in the Auto industry and it's very hard to find salesman you can trust. I trusted these guys without meeting them. When I arrived to pick up my Corvette, it was detailed, stored in a covered parking area just waiting for me. John even went above and beyond to order me a set of Grand Sport mats and touch up paint incase I got any rock chips on the drive home. This was the greatest car buying experience I've had. Ask for John Richard's if you are looking for the best customer service. -Orraine Mcfarlane
Response from owner
November 17, 2020
Peter Merrill
Jay seems like a real straight shooter. Nice guy, and honest. Recommended that I just buy the part and install myself. Good thing, too as the service is a bit slow. However, you are the closest Chevy dealership to my house, so that means I'll be returning. Next time, I'll be a drop off customer, though. Oh--I had to call to make sure my part was there. The parts department never bothered to call.
Response from owner
November 13, 2020
David
Great, down-home owner & staff! They really go out of their way to make sure everything is correct & that the customer is liking the vehicle or services that they receive.
Response from owner
November 6, 2020
Chelsey Self
I called one morning in regards to a vehicle they had, Allen helped me over the phone as far as sending me a detailed walk around of the vehicle. We made a deal over the phone after I checked the car out, came two days later and purchased the vehicle. They were all very helpful and friendly!
Response from owner
October 27, 2020
Ryan Watkins
So dropped my Chevy Malibu off due to a problem with the stop start feature. They gave me a quote of 862 for repair. I get the car repaired and it breaks down again. Take it back and they tell me there is a bad engine. Ask for my money back because my problem is not fixed and the manger said no. She said she could not do it. Couldn’t even refund half?! When I drop the car off on day 1 they should have told me the engine was bad. That’s just terrible service. You literally fixed nothing. I have a warranty so I’m fine but that’s just atrocious. They should have ate that. At least refund the labor. These car places will do almost everything but solve the problem. You’re jobs is to diagnose and fix the problem. So what service did I pay for. The manager wouldn’t even talk to me and I was respectful. Don’t go here. Jay was nice though. They need to be more transparent with time of completion and call with updates. They just tried to treat me like any ol customer .
Response from owner
October 6, 2020
Shannon Rose
Shelly was wonderful in helping me with the whole process of getting my car repaired when a deer ran into the passengers side of my vehicle! My car looks brand new! They are all so nice at Champion! I will def use them in the future! Thanks again Champion! You all rock!
Response from owner
August 29, 2020
Jimmy Lenz
Todd Waits was an outstanding salesman. He did a wonderful job explaining everything and really was attentive to our needs. I would highly recommend him and Champion Chevrolet. They went way above what was necessary to make this important decision easy and well thought out. We will definitely seek out him and Champion next time we need to purchase a car.
Response from owner
August 17, 2020
Brenda Stoney
I had a great buying experience at Champion Chevrolet. Chris Hensley was a top notch salesman. He very knowledgeable about the vehicle I was purchasing. Chris was very patient and put me at ease when purchasing my vehicle. Everyone at the dealership was very friendly. Will definitely do business with Champion Chevrolet again.
Response from owner
August 8, 2020
Chris Hellmann
My experience at Champion was exactly That!!! It started with Kaitlin, who responded to me immediately from my inquiry from the web. She set me up with John Moseley for me to look at a vehicle. It was perfect and not an understatement at all! To be frank, John got the deal done! With the help from Paul who was also key to that. Thank, Paul! I could not recommend Champion, Paul, and John Moseley enough! Thanks to you all!
Response from owner
July 17, 2020
Ron Ellison
My insurance company referred me to Champion for help with an insurance issue. I had contact with reception, used cars and the body shop. Everyone was polite and willing to help even though no money was involved. They helped me because I was a customer. And I was very impressed. They give the kind of service you get when you get away from the big city.
Response from owner
July 29, 2020
Margo Hampel
Had a wonderful experience here! As an out of state shopper, Alan did everything possible to ensure things went smoothly once I arrived! Love my new Tahoe.. THANKS!
Response from owner
June 23, 2020
Errick Loechle
My sales person was Allen Bolden. Let me tell you about this gentleman. First, he truly cares about the customer, he did everything going the extra mile to make sure my family had a nice car to drive. I would highly recommend Allen Bolden as the go to guy at Champion Chevrolet. I know that we will always call him first for all our vehicle needs. Five star person a true class act.
Response from owner
June 21, 2020
Kelly Herron
This place is GREAT!! They call &/or text you immediately! They are so nice and down to earth. They got me into the exact vehicle that I WANTED (not what they wanted to sell me) my car is AWESOME. They made my car buying process very smooth and easy. No pressure. Ask for Todd W
Response from owner
June 15, 2020
Dave Kaelin
Purchased a super clean 2018 Honda CRV. Easy buying experience. Staff were friendly and helpful. The old maintenance guy in the back was hilarious and a big UK fan. Allan was my primary POC with whom I conducted the transaction. He was professional, friendly, excellent customer service skills and all around made the buying experience stress free and super easy. If Allan is there the next time I want to purchase a vehicle, I will seek him out for business. Thanks!!!
Response from owner
May 5, 2020
Doug Lalli
Wanted a specific Tahoe and looked all over for it. Worked with Todd Waits and Champion and he went the extra mile to find it for me. Great price and better service. And I love my ride! I’ve recommended them to a few folks and even got a commission check from a referral I didn’t know about. Hard to beat that.
Response from owner
May 1, 2020
Kristian Onan
Best dealership around!!! Todd Waits gave us the best service we could ever have. He helped us through the process of buying several cars. He always makes it stress-free and he is not pushy like most car salesman. I promise you will be treated with the best service he will get by going to Champion Chevrolet in La Grange Kentucky! Thanks for all your help Todd! You are the best!
Response from owner
May 1, 2020
greg teague
I bought my Traverse from Todd and the guys at Champions. Love the car and the service. Made the whole buying experience great. I’d recommend anyone to buy their next car from Champions.
Response from owner
May 1, 2020
Robert Lemieux
Excellent purchase experience. Allen Bolden (Sales) was a pleasure to deal with. We discussed price and financing options openly and there were no hidden agendas. When I went for my test drive and reviewed the contract, everything was as discussed. In addition, I want to thank Sarah Waits & Kaitlin Woods from the Customer Care Team and Melissa Sutton from Finance who were extremely helpful in addressing any other questions I had. I highly recommend checking with Champion Chevrolet Buick GMC when you are in the market for a new/used vehicle.
Milton Mundy, Jr.
Didn’t buy a car from personal circumstances, but when I do; it will be from wherever Quentin McNair is located! He is the consummate professional! He genuinely listened to, and digested my needs. I went in thinking I wanted one vehicle, and left realizing it wouldn’t fulfill my needs. He paired me up with another one, and if met EVERYTHING I needed; PLUS some! When I am in buying mode again, I will PROACTIVELY search for HIM, and him ALONE! Just from that ONE experience (and I have been buying cars for 30+ years), he has a client until I purchase my last vehicle! Do yourself a favor and trust HIS process!!!
Toni
Quentin provided the BEST CUSTOMER SERVICE I COULD ASK FOR!! I'm sure I wasn't the easiest, but he made sure my daughter and I was happy. I told him what we wanted and he went ABOVE AND BEYOND!!! I WILL SHOP WITH HIM AGAIN!! If I could give 20 or more stars I would!!!
Response from owner
February 26, 2020
Marty B
John R. at Champion Chevrolet was fantastic to work with. Entire staff is extremely friendly, welcoming & helpful. John “The Deal Maker”, Paul “The Crazy Irish Jamaican”, Raymond “The Boss”, Eric “The Man with the Details”, Chris “The Bag Man”, Ron “The Service Extraordinaire Man” and everyone else went above and beyond to accommodate me. One of the most pleasant & easy going new car purchase I have ever had. And, it helps too that the car is FREAKIN’ AWSOME!!!
Response from owner
February 17, 2020
Timothy Deaton
Working with Dennis at Champion was a breeze. He was very upfront and honest, which is a rare find in car salesmanship. He made purchasing my new 2020 GMC Terrain one of the most simplistic process’ I’ve ever been through when trading vehicles. Dennis and Raymond were fun, energetic and accommodating. I 100% recommend going to Champion Chevrolet to find the best deal on a vehicle, sold by some of the beat guys around. It was WELL worth the 6 hour drive to Lagrange and back, to purchase my new car. I will definitely be sending more people their way!
Response from owner
February 1, 2020
Brianna French
Everyone is so kind at champion! We worked with Othello Bell and he is an amazing person and a true stand up guy! He truly cared and made sure we left with the best vehicle for our family. Also can we talk about the lifetime power train warranty?! If you’re looking for a new car. Look no further. They treat you like family at champion. Do yourself a favor and join their family!
Response from owner
January 6, 2020
Suzanne Wyder
Our Sales Associate Vickie Ireland was Recommended to us by a friend, and she is AMAZING! She made our Car Buying Experience Very Easy and Stress Free. I would Definitely Recommend Vickie to Everyone who needs to purchase a car! She is the BEST!
Response from owner
November 25, 2019
Shanlyn Reagan
From the beginning of the buying process starting with emails with Samantha, who did not push in our talks about buying a car. Every step of the buying process from communication to finance our sales team was open and honest. I felt like no matter the question or the time I was always answered. We didn't feel pressured to buy add ons and was treated with respect by every member of the team. Jimmy made sure I knew the ends and outs of our new Envision before I drove off the lot. Melissa was a delight to work with in the finance department. She went over everything in detail not rushing the process so we could ask questions if needed. The whole process was comfortable and not pressured in anyway. We will definitely come back and buy our next vehicle when we are ready. Looking at the lot we had a lot of options to choose from. Thank you to Samantha, Jimmy, and Melissa you made this a great experience!
Response from owner
November 18, 2019
Scott Pierce
My wife and I had an excellent experience purchasing our car from Champion. Othello, exemplified exceptional service by working around our schedules, and having several vehicles ready for us to test drive when we met with him.
Response from owner
November 10, 2019
SoldbyJeanitra
So thankful for Quentin McNair for coming to my rescue. He’s very informative and professional. He presented a GREAT deal I couldn’t pass, he made sure my car buying process was quick and easy. The staff at Champion Chevrolet are very welcoming as well. Get your new ride here!
Response from owner
November 4, 2019
Kristen
Worst experience ever. We had our eye on a car for weeks and the salesman kept us informed that it was still available. Since we lived out of town, my husband and I used a vacation day to go look at this specific car. We were told the night before it was still available. We drove 2.5 hours the next morning to find out they HELD it for another client. We were there ready to buy and they turned us down thinking this other client “might” be there to purchase that day. I have never heard of a car lot “holding” vehicles for clients with no down payment. It would have been nice to have known that before driving all the way there! All thanks to Ed Brown, General Manager. He is full of lies. Told us he would find us the exact same car in 48 hours and have it delivered to our house. HAH! It’s been over a week now and no phone call. I hope no one else has to experience this. Wasted a whole vacation day on this place!
Response from owner
October 14, 2019
Ashley Blackman
Worked with Todd Waits on the purchase of our new-to-us GMC Acadia, and could not be happier with the level of service we experienced at Champion! They went above and beyond our expectations and I will absolutely be a repeat customer, and recommend Champion, and Todd, to anyone looking for a new or used car!
Response from owner
September 13, 2019
Holly Henry
5 stars from beginning to end! This was one of the most pleasant, non-pressured experiences we've ever had at a car dealership. We were always greeted with a smile and everyone we met was polite and professional. Casey, Ed and Kaetlyn made the purchase of our vehicle (and trade) a smooth and stress free transaction. We will definitely recommend you to our friends & family!
Response from owner
June 29, 2019
Gene Hill
Worst experience ever. Brought my 2015 Cruze in Thursday at 9am with what I believed to be a water pump issue, went home and waited until 5pm with no return phone call of what was wrong with the vehicle. I called at this time and was told the water pump had to be replaced and would be 3-5 days. I then asked about a loaner vehicle since The Cruze was still under warranty. They replied that the warranty would not cover a loaner. I then, after minutes of searching found my warranty papers and called back ( by this time it was 530pm) , speaking with another individual they told me that a loaner vehicle would be covered under warranty, however they had no loaners on lot. I would have to wait until the morning where they would contact me. Friday morning I received no phone call, I then called at 9am. The individual stated they had been busy and no loaner cars were yet available, he then said he would call enterprise and set me up an appointment, and that I should receive a phone call from Enterprise. I then waited until 1pm, having still not received a phone call, I called Enterprise. They stated that they had me on file and a vehicle in stock, but champion Chevrolet had not faxed the paperwork for payment. I was told they would get ahold of champion Chevrolet to see what was going on. After waiting several more hours of not hearing anything, I called back at 4pm , they then stated they tried calling champion but did not get an answer. This is now where I'm at currently... Still waiting on a rental car while my wife and kids are stuck at the house with no vehicle. I will never be taking another vehicle back to champions. A good dealership would have called after they found that the water pump was on back order and would have had loaner car set up and ready for pick up. By far the worst customer service experience and this ordeal is not over yet. I may get a loaner car by day 3... Only time will tell.
Response from owner
June 4, 2019
Chuck Barr
Champion Chevrolet did an excellent job servicing my vehicle. They went above and beyond of what they needed to do in order to insure my vehicle was operating correctly. Both the technician Greg and the service manager Karen were very helpful and had 10/10 excellent customer service. I've recently switched to Champion dealership because it was closer to me and because of those two I will be coming back.
Response from owner
April 26, 2019
Linda Wolverton
I called about a vehicle on their website and the sales person told me they would check to see if it was still available and call me back. He didn't. I called twice and spoke with the same person who kept telling me he was still checking on the vehicle and would call me back in 10 minutes . Almost 2 hours later I called again to find out it had been sold. Definitely need to work in customer service skills.
Response from owner
April 15, 2019
Leila C
I was broken down with my 7 year old daughter 1,000 miles from home and they treated me like family! Karen Hawkins (service manager) and Tony Plappert (service advisor) were not only quick and thoughtful but made sure my car was ready to make the rest of my trip home!!! Thank you Champion Chevrolet!
Bonnie Weeks
We brought a 2016 high country. It was delivered to us in NC in the beginning of Feb 2018. The windshield was damaged. We have been calling on a weekly basis to try to get this handled. Still 2 months later and weekly phone calls speaking with the sales manager. We still have a 50,000$ truck with a damaged windshield. The service was great trying to purchase the truck. However, they have poorly represented this company handling the windshield situation. I will never purchase from them again.
Kipp
The manager Stephanie was super friendly and helpful. Our sales rep Jimmy was awesome. Very low pressure, super friendly and knowledgeable. We came all the way from Indiana to see the car and ended up buying it. In fact if we ever need a car again in the future we will definitely go back.
Channing Flaherty
My husband and I bought a car from Champion Chevrolet yesterday. We worked with Fred, Vickie, and Melissa. Every person we met with throughout the process was extremely attentive, personable, and courteous. We were never pressured to buy a certain vehicle type or pushed into a certain price range. We led the entire process and the staff at Champion worked hard to make sure that we were completely satisfied throughout. In fact, they even went so far as to bring a demo to our house to make sure that the vehicle would fit in our garage. I wish all companies had the same level of service. I would definitely buy a car from Champion again!
Sarah Wagers
Just bought a GMC Terrain and the experience from buying at Champion Chevrolet was Amazing! No stress and Todd Waits makes you feel just like family! These people also don't try to screw you over for a sale, they want buyers like me to keep coming back! I have bought several vehicals before and this dealership is by far the greatest experience I've ever had! So don't hesitate, go in there and get what best fits you!
Response from owner
December 19, 2017
Quick Shot Transportation
I do not purchase Chevrolets, but if you do that, I would suggest this store. The people here are legitimately nice. Let me explain. I am a car transporter. They are not making a single penny from me. If I am shipping a car from their store, that means that they have already been paid for the vehicle. For that reason, most dealerships do not care what happens from there, because, well they have already have the money. They stayed 10 minutes late after close so that I could pick up a car from them that was shipping to another dealership, not even one of their retail customers. They could have, as most do and have done in the past, said, "Too late, come back tomorrow." This means I have to either A) stay over night and lose time on the road or B) cancel the job and lose the money. People legitimately being nice for no reason or personal gain. Sad that it seems so unusual......
Response from owner
November 20, 2017
Linda Burns
We have traded 3 times with Dennis Moore. He is the friendliest person We have ever worked with. Would recommend Champion Chevrolet Buick GMC sales and service to everyone. They are the best!!
Response from owner
October 10, 2017
Jason Poiles
Incredibly professional staff that is very in tune with the customer experience. Everything was very easy and ended on the same terms we discussed throughout the process. Bill and Fred went out of their way to answer my questions and make sure we got exactly what we wanted. The delivery of the vehicle was great, as they walked me through the technology setup and use of the various features of our truck. Would strongly recommend! JP
Response from owner
September 13, 2017
Ashley
AMAZING experience buying our car there. We had a not so great experience at a different dealer. No stress atmosphere and great people! Vicki Ireland was so amazing! The finance lady was great also (I cant remember her name~I am sorry!) either way THANK YOU for the DUCK, my son still has not let it go!. Again, Great team and wonderful experience.! Thank you!!!!!!!
Response from owner
July 21, 2017
Cynthia Taylor
I recently purchased my 2nd vehicle from Champion. They seem to have the most unique vehicles. The first experience was great and the 2nd even better. Issues arose on the 1st purchase and everything was taken care of immediately and to my satisfaction. When I call, Sherry is also so pleasant. My sales person Todd W. has a great attitude. Bill G. went out of his way to answer all of my 1,000 questions. Finance was an easy process. Everyone in service has taken exceptional care of me. I always feel welcome when I walk in the door whereas other dealers I can walk in and never get acknowledged. I would recommend the drive to Champion.
Response from owner
May 8, 2017
Andy Salewski
Purchased a 07 Yukon XL. Jimmy weights. Was great to work with, very promp reply on all questions etc. Drove down from WI to pick up this vehicle. Was everything he said it was. Great vibe from this dealership seem to be good honest family owned hometown guys. Thank you for a great experiance.
Response from owner
March 2, 2017
Duane P
Mr. Waits came in on his day off, his birthday, to meet me. I live 60 miles away and it was the only time I could make it out. I found this to be going over and beyond any expectations of a salesman just to satisfy a potential customer. We came to a deal very quickly, he was very knowledgeable of the vehicle I was looking at and expidited all paper work as quickly as possible. This wasn't a pushy sales team by any means. Everyone made me feel like one of their own town friends. It's a top notch place with a small town feeling environment. If you want a great deal with no hassle I suggest champion dealership for that reason. Thanks again to Todd Waits!
Lizz Neuteufel
Best Customer Service I have ever had at a dealership. I came by for an estimate at the Body Shop on a scratch and Tim buffed it out in 5 minutes and wouldn't let me pay or tip him. Excellent employees.
Werner Neuteufel
Best body shop in town, with the lowest price. Tim, the manager, is a highly qualified individual, and under his supervision the shop turns out perfect and timely repairs of all kinds of damages. You won't find another shop that is better in under-promising and over-delivering. What a friendly, reliable and detail oriented crew. Bravo, Tim!
Melissa Roadcap
When I first started using Champion about 2 1/2 years ago they were wonderful and I sent many friends their way. I took my car in for service 3 weeks ago and was called the next day and informed my timing chain needed to be replaced and it would cost almost $6000 along with new brakes and a couple other small issues. Needless to say, I did my homework and found there had been a warranty extension on my 2007 GMC Acadia and it was completely covered by GM. I am truly disappointed in Champion for a number of reasons. 1-they should have told me about this warranty extension considering they told us later that they had another the week before they fixed under the same extension. I shouldn't have had to do the research. 2-they have had my car 3 weeks this Thursday and we haven't heard a word from them til my husband went up there last week and they "just got the part in". REALLY? I am sure they are doing other cars ahead of mine since they get paid more for that than warranty work. They told my husband it would be less than a week and here it is going on a week tomorrow and haven't heard from them. Is it to much for an update every now and then? I have completely lost trust in them and neither my husband nor I will be returning with any of our cars in the future.