Quick Shot Transportation

Adam Weisman

Purchase process was easy, and they delivered my new truck to me after it went through service and detail.

Jamie Wells

It seems every time I have my truck serviced at Champion something is always left out or forgotten, or just plain missed. This is the 4th time I have taken my truck to Champion for something (3 services 1 repair). The first two times I had the truck in for service the tires weren't rotated even though I had requested it, and the service adviser recommended it. When I brought the truck in to have some body damage repaired the tires did get rotated per the service department, but the repair shop was not able to wash the truck, they did promise the vehicle would be cleaned the next time I brought it in for service. Which brings us to my most recent service visit, I brought the truck in for an oil change and specifically reminded the service adviser about the car wash I was promised by the body shop, they indicated to me they were adding it to the notes. When I picked my vehicle up it had not been cleaned, the driver seat was all the way forward for some reason, and the paper floor mat was still in the floor. Because of all the reasons listed above I will no longer be using the Champion Chevrolet service department for any more of my vehicles maintenance needs. I bought this truck at Champion specifically because the service department is convenient for me as I live in LaGrange, but now I am even questioning my purchase decision. Update - I have been in contact with the dealership and they have expressed great interest in resolving the issues I have experienced. I will continue to update my review as this progresses. Update 2 - I worked directly with the service manager and she was very apologetic of the situation. I dropped my truck off yesterday with her and she had it detailed. They did an excellent job.

Jill C

I’ve purchased my last three vehicles from champion…This is the first time I’ve worked with the body shop. I hit a deer in my basically brand new pick up. They worked seamlessly with the insurance company and repaired the car to the point you can’t even tell anything ever happened. They did a great job and were easy to work with.

Jesse Chappell

(Update) found the power steering issue. When power steering line was replaced by champion. They cross threaded the fitting on the line that goes into the back of the power steering pump. $800 later and i can finally drive my truck without leaking fluid everywhere. This place really earned the name stealership. Seems to be a ongoing issue with this dealership. Seen several reviews for the same problem. Bought a used truck. Hadn't been through service yet. The Saturday I purchased the truck I was promised it would be delivered later that day. Few hours later I was called and told the only issue with the truck was a power steering line and the part wouldn't be in till the following Monday and the truck would be delivered then. When Monday came around I was contacted and told that the part for the airbag issue needed to be ordered. Was never told there was an airbag issue beforehand. Was only told the power steering line was the only issue. The next day (tuesday) I was told it would be 3-5 days before the airbag part would come in. Friday the part supposedly came in. I was contacted and told that the truck would be delivered later that day. Heard nothing else till the next day. Thats when I was told that the airbag part was incorrect. And the right one couldn't be ordered till Monday. Monday came around and I was told the part was discontinued and the airbag issue could not be fixed and I needed to come pick up the truck instead of it being delivered like I was promised. After taking possession of the truck there was an airbag light on. I expected that. I made it on to the highway and drove 5 or so minutes when I got a service tpms system message come up. After only sitting in my driveway overnight there was a puddle underneath it. Took it into the shop the very next day. Found out there is not a single tpms sensor in any of the wheels. Not sure how they got the light to stay off for that long. Especially seeing as tpms is not something you are supposed to be able to turn off. Also found that the power steering pump is severely leaking. To the point where I only had the truck a day and a half and had to completely refill the power steering reservoir. Also found several more leaks. The transmission cooler lines, oil pan gasket, and the power steering rack and pinion. Took several days to get the initial inspection sheet from the dealership. My mind is completely boggled by how much was attempted to be hidden from me. I have owned the truck a week now. So far I've had to refill the power steering reservoir 5 times. Also the part I was told for the airbag that was "discontinued" was ordered and installed by a different dealership in less time than champion had my truck. This is shamefull. There really needs to be more transparency when it comes to purchasing from champion. Make sure if you buy from them you get an inspection done or at the very least get the inspection sheet from them. Champion is liars and they will straight ignore you if you have issues.