Peter Merrill
Jay seems like a real straight shooter. Nice guy, and honest. Recommended that I just buy the part and install myself. Good thing, too as the service is a bit slow. However, you are the closest Chevy dealership to my house, so that means I'll be returning. Next time, I'll be a drop off customer, though. Oh--I had to call to make sure my part was there. The parts department never bothered to call.
Response from owner
November 13, 2020
Other reviews
Chuck Barr
Champion Chevrolet did an excellent job servicing my vehicle. They went above and beyond of what they needed to do in order to insure my vehicle was operating correctly. Both the technician Greg and the service manager Karen were very helpful and had 10/10 excellent customer service. I've recently switched to Champion dealership because it was closer to me and because of those two I will be coming back.
Billy Elder
Tony and Jay in service are very helpful and very courteous when problems occur. All the people at champion have always been friendly
Louisville Chef
We had a fantastic experience at Champion. We had been looking at Jeep Gladiators for months. We had a deal worked out with another dealer and they pulled tired old dealer tricks so we left. I saw a Gladiator at Champion we thought we wanted so I made an appointment to see it. We got there and drove it and it wasn’t what we wanted. Billy at Champion knew pretty much what we wanted after talking to us, so while we were test driving the Gladiator, he pulled out a Wrangler Moab that checked ever single box we had except the truck bed. He had it started up, with the top and windows down, ready for us to drive. We drove it and were instantly hooked. From there, Champion was excellent. There was zero pressure. There were zero dealer games. They held it for us with a small deposit, they gave us a respectable amount on our trade (which was a custom F-250 so no dealer was going to give me market) and got me out the door pretty much where I wanted to be. After we signed papers, the battery lost its life and they immediately stepped up and corrected it, which they did not have to do on a used vehicle. Every aspect of our experience was excellent and I will 100% look to them first on my next purchase.
AJ
Though I have had a few issues with my new car, if which is not the fault of the dealership. They have taken on and dealt with and quickly may I say to whatever issues have come up. With that type of service I made sure my son came and did his business here also.