Trace Chesser
Great job , very happy. The only thing is they need to hire more help. The service manager (Tony) was doing everything he could to help. It’s just too much for a couple of people to handle. Drivers (Sonny and Bill), are great as well.
Response from owner
March 27, 2025
Other reviews
Amanda Bindner
I do NOT recommend this place!! I’d give a 0 if I could! They will tell you what you want to hear to get the sale, make everything sound great - you buy the extra “warranty” that apparently covers EVERYTHING in the truck - all the way down to the radio. This is the 3rd time we’ve taken our NEW truck to LaGrange (which is an hour away from my house) for it “not to be covered” and then try to charge us FOR NOTHING! We could have bought a truck 3 miles from our house - but we decided to come here because they were super nice. We didn’t know that they had your back until they got your money, once they got your money - they don’t even know who you are. If this truck wasn’t almost a year old we would take it back! TERRIBLE service! I KNOW what service is (being a service manager myself) the BBB will be hearing from me! And every social media platform there is! TERRIBLE AND VERY DISAPPOINTED!
Kipp
The manager Stephanie was super friendly and helpful. Our sales rep Jimmy was awesome. Very low pressure, super friendly and knowledgeable. We came all the way from Indiana to see the car and ended up buying it. In fact if we ever need a car again in the future we will definitely go back.
Pam Green
I found my dream GMC Denali at Champion and while it is preowned I was treated like I was buying new. My search for the Denali resulted in finds at big city dealerships and I know what often comes with those dealerships - mediocre customer service by a 20-something sales guy. I drove over 90 minutes from Indiana to Champion because it was a smaller dealership and I was hopeful for a better experience. I met Chris who has years of experience with sales and most importantly with the vehicle I was interested it. Unlike past experiences with other dealerships when buying preowned where you’re handed the keys and sent out the door, Chris went above my expectation's by taking the time to give me a full orientation of the truck. He even filled the fuel tank! Buying a new vehicle can be a stressful process and it still was but Champion exceeded my expectations with the service provided.
Bridgeda Morris
It’s been some time since I’ve purchased a car and my experience was excellent, Ashley is awesome! No pressure…buying a car made easy here at Champion Chevrolet Buick GMC.