Melissa Macumber
Over the years, we have bought several used cars from various dealerships and places because we have 4 children who needed vehicles. Quentin McNair at Champion made our experience buying our youngest child’s car the best one we have had! He took the time to make sure everything was done right. I highly recommend stopping in to see Quentin for any new or used car needs!
Response from owner
June 29, 2024
Other reviews
Emily Smith
I really wish our experience was different because everyone else seems to have great things to say. But unfortunately, that was not the case for us. We went to buy a second (inexpensive) car for my husband to use to drive for work. We found Champion and went to see it. My husband test drove and we decided to purchase with the understanding that they would be sending the car to service to get a workup. They stated that the car should be ready on Monday or Tuesday. Tuesday comes, and we are informed that the car needs a transmission part that would be in on Thursday. Our salesperson told my husband the exact part that the car needed. Thursday we were informed that the “parts” are on backorder, and they don’t know when they will be in. They told us it could be a week, or it could be 1 month+. They offered another car that was 80,000 miles more as a replacement or we could pull out of the deal. As we expressed our feelings about the situation, our salesperson became aggressive We requested a call from a manager and when he called, he brushed off the situation. We decided to pull out of the deal, as the service went from 1 part to multiple parts, and from ready in 2 days to no ETA. We found out around 2-3 days later that the car was back on the website for 1K more than they were originally selling for. But when asked about they cars condition they said “oops, this has mechanical issues and is not really for sale”. I would think this was a fluke, but I’ve had 2 other family/friends have similar experiences with false mechanical information when working with the dealership. Again, I really wanted to love it there, but something feels very off.
David Ayers
We bought a Jeep here and the service and attention to customer service was terrific. Allen Bolden was great. His communication and effort to help us secure my wife's dream vehicle went above what we had hoped for. Very personable and friendly.
Robert Vessels
A intermittent problem my daughter was having with the vehicle that you repaired a month ago.could not be duplicated. Your men looked at the suspension and drove the vehicle and could find any problem. There was no charge for the attempt to duplicate the problem.
Marianne Crissy
I have my 2015 Rav 4 serviced at Chsmpion because of their Saturday hours. The service department is knowledgeable, efficient, honest, and friendly. They keep my Rav 4 running like a top!