Thomas Hacker
Wife and I had a great experience purchasing out new GMC and will definitely recommend champion for anyone looking for a new vehicle. We was treated very respectfully. Bennett was very helpful and made the process easy. Customer service means everything and they really outshine most competitors. Thank you!
Response from owner
February 20, 2025
Other reviews
Jesse Gunter
I brought my truck in there starting in February for a misfire that I told Tony in service department that I believed it is the in the transmission. They worked on it and a few days later I picked my truck up. A few weeks later my truck started doing the same thing so I called and made an appointment to bring it back for the same problem. This time they had my truck and wouldn’t even return my phone calls so I could find out what they had decided it was this time. Finally after leaving a message for the manager I received a call and was told what they would be fixing. Waited a few days and nobody had given an update so I called only to never receive a call back again and then when someone finally called me back I was told my truck had been sitting there ready to be picked up which would have been nice if they would’ve called and told me my truck was good to be picked up considering I’d been paying for a rental. We get my truck back and realize a few weeks later that the same problem still exists. So I called back up there to get my truck in for a 3rd time. This time they had me drop my truck off on a Tuesday and didn’t even get to it until the following week after I was told they would look at it when I brought it in . As always no call or updates and can never reach Tony in service. So again l leave a message for a manger to call me then all of a sudden Mr. Tony calls me and informs me that I would need a new transmission and that this would cost me almost $8000. Now here it is July almost August and my warranty has now expired. It expired at the end of March. I was told that they would help with something because if they would’ve have fixed the problem correctly the 1st time I brought it in February or even the 2nd time I brought it back my warranty was still good and would’ve covered it. So when all of this happened the woman Vickie called the owner Fred and looked at all of my paperwork and said yes this is crazy and that Fred would be calling me to work something out on my truck. Well here we are 3wks later with no phone call from the owner Fred or anyone for that matter about what they were going to do to help with a problem they should’ve caught when I brought it in the 1st time and nothing just like always. I’ve only put 24,000 miles on this truck and have receipts on everything that I’ve fixed since I bought it and that’s almost $5000. I’ve never dealt with such a bad experience in my life and don’t see how some people sleep at night screwing people the way they do.
Tommy Butcher
⭐️⭐️⭐️⭐️⭐️ 5 Stars – Exceptional Service from Start to Finish! I recently purchased my 2025 Chevy 3500 from Champion Chevrolet Buick GMC, and I couldn’t be happier with the entire experience. From the moment I walked in, I was treated like a valued customer, not just another sale. A huge shout-out to Bennett, my sales guy, who was absolutely outstanding! He listened to exactly what I needed, answered every question with patience and expertise, and worked tirelessly to make sure I got the exact truck I wanted. His professionalism, knowledge, and friendly personality made the buying process stress-free and even enjoyable. On the finance side, Cooper was fantastic! He explained all the details clearly, found me a great deal, and made the paperwork process smooth and quick. I truly appreciated how transparent and efficient he was. This dealership has a great team, and both Bennett and Cooper went above and beyond to make my purchase a positive experience. If you’re in the market for a new vehicle, I highly recommend Champion Chevrolet Buick GMC — and make sure you ask for Bennett and Cooper. They’re the dream team! Thank you both for helping me drive home in my new 2025 3500!
Gerald Adair
Great people. Great to work with and great service. Thank you. I enjoy dealing with Tony and all .
Robert Brown
I took my 2024 Chevy Trax in for a recall for an engine spark timing following auto stop event. The service was outstanding and I was in and out in less than an hour.