Kristen
Worst experience ever. We had our eye on a car for weeks and the salesman kept us informed that it was still available. Since we lived out of town, my husband and I used a vacation day to go look at this specific car. We were told the night before it was still available. We drove 2.5 hours the next morning to find out they HELD it for another client. We were there ready to buy and they turned us down thinking this other client “might” be there to purchase that day. I have never heard of a car lot “holding” vehicles for clients with no down payment. It would have been nice to have known that before driving all the way there! All thanks to Ed Brown, General Manager. He is full of lies. Told us he would find us the exact same car in 48 hours and have it delivered to our house. HAH! It’s been over a week now and no phone call. I hope no one else has to experience this. Wasted a whole vacation day on this place!
Response from owner
October 14, 2019
Other reviews
Isaiah Newberry
Certainly! Here’s a more concise and complex review: --- "Julie Gallicchip's outstanding professionalism and extensive expertise leave a lasting impression. Her ability to engage customers with genuine enthusiasm and insightful knowledge transforms the often daunting car-buying experience into a seamless journey. Highly recommended for anyone seeking an exceptional automotive experience!"
Nora Willard
Completely satisfied, Sam Haider was great. When we were walking around the lot, Sam Haider met us and was very friendly and no pressure. He let us know if we need anything at all he's here for us. We found a vehicle we loved and Sam made it so we could test drive it being it hadn't been stocked yet, he still made it happen for us! When you go to Champion ask for Sam Haider and he will go above and beyond for you! Champion has always taken good care of us!
Steven Brown
John and the rest of the staff were very friendly and the whole process of buying my truck was smooth as could be.
Pamela Lewis
My Wife and I had an Excellent Experience at Champion Chevrolet. John Richards (Product Specialist) was Very Personable, Knowledgeable, Professional and provided Excellent Customer Service. He thoroughly explained options between purchasing a used or new vehicle and different models. He also took the time to explain all of the features of the vehicle we ultimately purchased. Also, Jonathan in finance was also Very Personable, Knowledgeable, Professional, Provided Excellent Customer Service and Explained all different options in financing. Thank you Champion Chevrolet!!!! My Wife and I Love Our New GMC Terrain!!!!