David Ayers

MaryAnn Lilly

Our experience with Chris at Champion was the best car buying experience we have ever had. They had the vehicle we were looking for and the price was acceptable. They made car purchasing easy and not stressful. We will refer Champion to family and friends. Thank you Chris and Matt

Ken “Superman”

Having issues with the new vehicle. Will contact today to see what can be done. Used vehicle was not clean and had less than a half tank of gas. I really hope the dealership follows thru with repairs. Fail to contact me about issues as promised. Receive a call from the dealership to complete my paint issues and was told I would receive a call from the body shop today. This did not happen…I didn’t receive a call. The dealership wants me to change my rating but have done nothing to make me change it.

Jessie Nash

I went into the dealership for a quote for a piece of trim that was bowing out. I had an appointment scheduled after waiting for 2 weeks for a call back from a service worker- I left a voicemail requesting a callback and never heard back from. During my appointment- I had to bring my kids with me and anticipated to be there 30min-1 hour for a simple exterior trim quote. This appointment took over 2 hours for a quote. A simple quote. The service technician did not tell me about any charges that would be needed when he took my keys. We were there for approximately an hour and a half and our car was then parked outside the window of the lounge and I waited for an additional 10-15mins to see if someone was going to call us back to get our car. No one did. I went Up to the desk, and was informed my tech had gone to lunch. Regardless of they were at lunch or not- someone else should be able to step in and complete the appointment. The lady working the service desk then proceeds to help me figure out what was going on with my car. The other tech proceeds to tell me that they’ve run an entire diagnostic on my car- something I did NOT ask for. Then tells me I’m due to pay nearly $200 and can’t explain to me why they’ve run the tests for a trim repair. After being passed around between 2 cashiers, a service lady, another lady who attempted to help with my kids by giving them hats- I’m extremely frustrated with the lack of attention, the lack of communication, amount of time and how the experience was handled. After leaving the dealership, they did refund my card after I asked for it multiple times. The issue that I have is that during inspection they tore off the trim even further than when I arrived and then the technician NOT shut the hood of my vehicle completely so as I was driving off I was notified that the hood was left open. To say I’m disappointed is an understatement. Lack of professionalism and I will not be returning for any future purchases or services.

Sheena Weatherly

After calling several times with no return calls and employees who only want to argue with you I can not recommend this dealership. The manager feels it is good practice to laugh at customers and talk over them. I have a recall on my truck that is very serious to where I almost crashed. It’s very disheartening that people find this funny. I will not be going to this dealership ever again. Hopefully the owner reads this and cares more than the manager. It’s unfortunate for them as I needed to upgrade my truck to an SUV but felt I couldn’t trade in my truck until this issue was resolved as I didn’t want anyone else to have to endure this problem. I will be purchasing my new vehicle elsewhere.