Brad Kessler
I had a an issue last Saturday where my keys got locked in my car with it running (no idea how this happens) at Enterprise Rental. I walked up to Champion's Service department and talked to Tony. He went out of his way to have a tech drive down to my car and pop my lock. The tech had my car unlocked in about 5 minutes, resolving a stressful situation. The service department really went above and beyond in helping a customer. They definitely earned my business moving forward.
Response from owner
January 29, 2025
Other reviews
Kim Allen
I was happy with my buying experience, as normal everyone is happy to sell you a vehicle. It's what happens after that is the problem. We ended up trading in the new vehicle we purchased from Champion we just wanted something different. We had purchased the extended warranty and since we sold the vehicle only 1 year after purchase we should receive a refund of about $1700 for this extended warranty. It has now been a month and Melissa in Finance has yet to let me know if the check has been mailed. I have contacted her multiple times and I do not receive a response. I have received a refund for extended warranty previously from Town and Country Ford (I should know by now I like new cars and shouldn't purchase extended warranties) so I know this shouldn't be a difficult process. With them I walked in showed them that I sold the vehicle, they said just a minute, and withing 5 minutes I walked out with a refund. So I'm not sure why Champion is taking so long to provide me with my check. They have all the paperwork, they claim everything has been processed, but yet no one has provided me with the funds.
Greg Ludwigsen
I have mixed feelings about my service experience. After waiting a month for an open appointment, it was disappointing how long it took due to other priorities in the shop. My 4 labor hour quote repair took 4 days. When completed, I feel it was done properly. Also paperwork identified work performed on a different VIN # and year of car.
James Freeman
Smooth unpressured car shopping expirence. In and out of finance lickety-split. Thank you Chris Hensen and Quinten, for your expertise and patience.
James Reece
Had a great and easy shopping experience. Quinton was down to earth and honest. Him and the rest of the staff helped me find a car that worked for my budget and that I loved. Will use them again in the future.