Topic
Repeat Customers & Loyalty
96.5% positiveAcross 999 reviews of Champion Chevrolet GMC in La Grange, KY, repeat customers & loyalty appears in 114 reviews (96.5% positive), from 2014-02-04 through 2026-06-02.
Key findings
Repeat Customers & Loyalty mentioned in 114 of 999 reviews (11.4%)
96.5% of Repeat Customers & Loyalty reviews are 4 or 5 stars
Average rating in Repeat Customers & Loyalty reviews: 4.9★
Aspects most discussed in these reviews
Professionalism & Conduct
91%104 mentionsCourtesy & Friendliness
54%62 mentionsCommunication & Updates
33%38 mentionsPricing & Value
23%26 mentionsTechnical Knowledge & Expertise
20%23 mentionsProblem Resolution & Effectiveness
18%20 mentions
Reviews mentioning repeat customers & loyalty
Delilah Foreman
I have been going to this same dealership since 1995. We have bought over 30+ vehicles from Vickie Ireland and will continue to do so till she retires! Champion is the best for sales, service, parts, and body shop!!!
Response from owner
February 12, 2020
Lorry Hansen
Service was good, in and out pretty quick. I’ve always had a good experience with champion Chevrolet.
Response from owner
November 4, 2025
lincoln cent
I have purchased 3 trucks from Champion through Todd Waits. I don’t particularly like car sales folks but in my 73 years, Todd does not play you. He’s straight up and knows his customers. I highly recommend Todd and Champion Chevrolet/GMC.
Response from owner
February 26, 2026
Jerry Kisner
Very easy to deal with, the staff took Very good care of me. This is the second truck I have purchased from champion
Response from owner
February 12, 2026
Della Fay
I purchased a car from Champion Chevrolet of Lagrange in 2021. Since that time I have always taken it back to the dealership for service and repairs. Jay does a great job of staying in touch and connected during any service or repair. Communication is always the key!
Response from owner
January 22, 2024
Randel Caudle
Great service will return for more work very friendly and informative staff i have bought 4 vehicles from them satisfied.
Response from owner
February 24, 2025
Kevin Hill
Tony and Jay always do an excellent job taking care of me and my Chevy Tahoe. I always feel i'm always in excellent hands. Been a customer for many many years.
Response from owner
July 18, 2022
Aleyda Villanueva
We have been taking our vehicles to them for years and even ordered a truck from this dealership in 2021 and have never had a bad experience with them. From the sales department, to service and the ladies who answer the calls in customer service. Every interaction has been exceptional. We had an issue with one of our vehicles on Labor Day weekend and were due to travel that Monday, Tony took really good care of us and although we had an appointment scheduled for 4 days out, the vehicle was towed the same day we called the dealership to make an appointment. The very next day we received a call that the vehicle was ready. They didn’t have to service it or even do a diagnostic on it until the day it was scheduled for, but they really do care about their customers and knew we needed the vehicle ASAP and the truck was already there. We appreciate everyone there and are very thankful they have great people working there. We have one other vehicle that has warranty at a different dealership and they have been nothing but a headache, warranty expires soon and we will be switching all of our vehicles to this dealership. Thank you for always getting us in and making sure were all set. You are awesome. Again, thank you TONY for making sure we were taken care of. Update: took our vehicles to be serviced and again, exceptional customer service. Thank you for always taking care of our vehicles!
Response from owner
September 9, 2025
lkohnhorst
I have been dealing with these folks for many years and have always been treated fairly. The service department is top notch and service writers have GM knowledge to help sort out the problem. Unless I was out of town I cannot imagine a situation I would take my Cadillac any place else for repair. If your not happy they are not happy
Response from owner
September 20, 2024
Linda Walling
Todd Waits came to my rescue when my car broke down and was beyond repair. I told him what I was looking for and we narrowed it down to 2 vehicles. He was up front and honest from the start which I like in a person as I know they have nothing to hide. He told me about what my payments would be on the SUV that I chose and he was right on the money. He was willing to help out in any way he could to make sure I would be happy with my car and the buying terms. He is a very courteous and kind man with a world of knowledge in the car industry. We bought our 1 ton Dually Truck from Todd 1 year ago, and my Morher-in-law just bought a car from him 2 months ago and now my new purchase!! I would recommend Todd Waits at Champion Chevrolet to anyone who needs a vehicle! Thanks Todd for all you’ve done for our family!!
Response from owner
December 30, 2019
Yvonne Meeks
I have used the service department at Champion Chevrolet for several years, both with a vehicle purchased from them and a vehicle purchased from a different dealership. I have always been satisfied with how issues were resolved, even when there was an incident that could have become a problem , they handled it promptly and efficiently. The service department is always very busy but even in high volume, they seem to keep things on a personal level. It's nice to have this quality of service in our city of Lagrange, Ky.
Lisa Shepherd
The parts and service department has always taken good care of me and my vehicle I would recommend them to anyone and will probably purchase my next vehicle there as well thank you for all the hard work that you guys put in
Response from owner
November 29, 2025
Patricia Anthony
Every time I go I have a pleasant experience! The lounge is comfy and the wait is never too long! Everyone's so nice and even when I call because I thought I heard something, they tell me bring it in! They are the only place that will ever touch my car! And the best salesman there is John! Look for him and tell em I sent ya!
Response from owner
January 19, 2025
Paul Rhodes
I’ve purchased two vehicles from Champion Chevrolet GMC. They deal with you fairly and the service team does a good job. Definitely recommend Champion.
Response from owner
November 15, 2025
Philip Wilson
Completely satisfied, and except for one flat tire, the only ones to service my truck since new.
Response from owner
November 8, 2025
Tiffany Gipson
Quentin McNair is amazing! He is helpful and patient and knows a ton about all the cars! We keep coming back because he’s an amazing sales leader!!!! Go champion and go Q!!
Response from owner
July 11, 2024
Patti Baker
Jay and Tony always take excellent care of my truck.
Response from owner
November 6, 2025
Jurnee Roberts
This is my second car purchasing from Quentin at Champion Dealership and he is truly amazing! He is the nicest car salesman I’ve ever met—super patient, friendly, and genuinely happy to answer all of our questions. Most salesmen make you feel like they just want your money, but you can truly tell Quentin cares about you and the kind of car he’s putting you in. He made the whole experience easy and enjoyable. He should honestly be the standard for all salesmen. Thank you so much, Quentin!!!
Response from owner
October 31, 2019
Jennifer Dick
Great experience, always courtesy helpful and great service. I have been a customer for many years and always happy with the service.
Response from owner
October 15, 2025
Andrew Martin
I always love bringing my truck to Champion because of the service and friendly atmosphere. However, I left 4 stars this time because I was charged and given a tire rotation when I didn’t ask for one. I paid the fee because the work was done and I know they did a professional job on it. I’ll definitely be back. Thanks.
Response from owner
October 4, 2025
Clint Smith
Great dealership to do business with. Service department has always done a great job servicing my vehicle. Im from indiana and i drive all the way to lagrange cause i know itll always be done right.
Response from owner
September 30, 2025
Scott Bruyere
Champion Chevrolet and GMC is my favorite service department to take my GMC terrain. I purposely drive 20 miles out of my way from Louisville because their customer/auto service is so good. Always great communication and never a long wait time for my oil/tire rotation/warranty type services. I highly recommend Champion Chevrolet and GMC service department.
Response from owner
September 18, 2025
Laura Henry
Just bought our third car from Champion Chevrolet. Fred and his team are super to work with, and make the process very easy!
Response from owner
August 28, 2025
David Kost
I scheduled a tire replacement and alignment for my 2015 Corvette. Tony has been my "go to" Service Advisor since purchase in December 2020. Always helpful and Customer Service focused. It was a busy day and a longer than normal wait but Tony kept me apprised of the progress and was apologetic regarding the wait. Greatly appreciated! Things happen and I've come to understand sometimes this is part of the equation. I will continue my relationship with Champion because of Tony. Thank you! 8/23/25
Response from owner
March 26, 2021
Scott Taylor
These guys always do a great job. I drive out here to Champion from Louisville because their service is so good. I drive past another Chevrolet dealer to get to Champion like all dealerships. They’re a little more expensive than an independent, but I don’t ever feel like I’m being taken advantage of Thank you, Champion Chevrolet
Response from owner
July 19, 2025
J. Scott Davis
We were very happy with the body work from Champion, again! They are the place to go.
Response from owner
July 16, 2025
Kim Fallon
We have purchased several cars and trucks from Chris at Champion. He and the dealership have been extremely helpful in finding the exact vehicle we were looking for. We highly recommend him.
Response from owner
July 14, 2025
Kim Brown
I have been doing business with Champion for over 10 years and I have always had a very pleasant experience with excellent customer service and very friendly staff. Would recommend their services to all my friends and family.
Response from owner
March 25, 2025
andrea largen
We have been long time Champion customers and always have a great experience ! Vicki, Jay, Tony and Karen always provide a high level of customer service.
Response from owner
June 12, 2024
Johnnie Nichols
I have purchased three Equinoxes and one TRAX from Chris Henson at Champion Chevrolet GMC since 2021. Chris always makes the buying process quick, easy, and pleasant. I have never had a problem with any of the vehicles that I have purchased. I highly recommend Chris and Champion Chevrolet GMC and it is the only dealer that I will be buying from in the future - and I have bought a lot of cars, SUV's and trucks over the years. You can't go wrong buying a car from Chris!
Amy Highfill
If I could give more stars I would! I had an amazing experience with Todd and Preston. I bought a car from Champion over 10 years ago and have been driving that same car until now. I had a wonderful experience then and an even better experience this time. It was laid back and there was no one pushing to make a sale, which in turn is what made me want to buy from them. They went above and beyond! I will be purchasing all future vehicles from them.
Timur
Champion Chevrolet is just what their name states, “CHAMPIONS”. I have 2 Avalanches and a Buick Encore that I have serviced there. From the time you walk in til you leave with your car fixed they treat you like family. Friendly, courteous and honest are words that resonate with their service department. Tony and Jay (and the rest of the gang) are professionals of their trade. I give both of these gentlemen the highest marks for friendliness and outstanding service. They know their cars and are able to quickly analyze your vehicle’s needs, provide prompt service then quickly and professionally get you back on the road. The mechanics are top shelf and provide top quality work. I have taken my trucks to different dealerships in the past but now only trust owner Fred Tolsdorf and his outstanding group to care for my vehicles. Thanks for all you do for your customers.
Tag Nobbe
We Worked Kyle at Champion motors he was very easy to work with, he always answered our phone calls and if he didn't no the answer to a question he would find out and call us right back. They had what we wanted on the lot and their price was spot on.I bought my first truck from them in 2018 with the same experience. I have zero complaints. Fives stars all day. Thanks Tag
Rick Ewen
My wife and I were looking to purchase a new 2025 Chevrolet Equinox. We had purchased vehicles from Champion Chevrolet in past years and had a very good experience each time. We were pleased to find out that the sales person we worked with, Vickie Ireland, was still there. We called her and arranged a meeting. From the beginning, Vickie went the extra mile to help us. She answered all our questions and did little things to make sure we were satisfied. To say she went over and above meeting our needs would be a huge understatement. She made the sales process painless, in fact enjoyable. She is not only a great salesperson, she’s an even better person. Give her a call if you’re looking to buy.
Response from owner
May 17, 2025
Alexis Rea
I always get my Chevy serviced at this dealership. The process is always very smooth. Tony and Jay are always very kind, despite being so busy!
Response from owner
May 2, 2025
Matt Crane
Been taking my 2015 Suburban to them for nearly a decade, always professional work and fair pricing
Response from owner
May 1, 2025
Jerome Sanford
The best service and customer service that I have experience with the dealership I drive quite a few miles to have my Autoserviced there
Response from owner
April 21, 2025
Brent Rieke
I don’t usually write long reviews, but after the incredible experience I’ve had with Preston and Todd at Champion Chevrolet, I feel like anything less than a full-throated endorsement would be a disservice to their exceptional work. In the span of just two weeks, these guys helped me purchase two vehicles, and I can honestly say they went well beyond the call of duty every step of the way. From the moment I walked in, they treated me with honesty, respect, and a genuine desire to make sure I drove away happy, not just with a vehicle, but with the right vehicle for me and my family. Preston and Todd worked tirelessly to ensure every detail was handled with care, from navigating paperwork to making sure the vehicles were spotless and mechanically perfect. They weren’t afraid to get their hands dirty either, chasing down service items, checking on every little issue, and keeping me in the loop the whole time. Their communication was clear, timely, and always in my best interest. I never once felt like just another customer. I felt like a friend they wanted to take care of. What stands out the most is their trustworthiness. In a world where it’s easy to be skeptical walking into a dealership, these two have earned my complete confidence. Over the years, I’ve bought and sold several vehicles through them, and I keep coming back for one simple reason: they care. They care about doing things right, treating people right, and making sure the buying experience is smooth, fair, and even enjoyable. Champion Chevrolet should be proud to have these two representing their name. I’ll always bring my business to Champion and if you’re even thinking about getting a vehicle, do yourself a favor and go see them first. You won’t regret it. They are, hands down, the best in the business.
Response from owner
April 18, 2025
Tommy Edwards
My family just purchased our second vehicle at Champion and our experiences dealing with them have been excellent. John, our salesman, is top notch and works extremely hard in making sure our every need is met. Can’t imagine doing business with any other GM dealer in the area.
Response from owner
April 15, 2025
Bo Jones
Repeat customer-Delivered exactly what i asked for, when i asked for it at a reasonable price. Professional, courteous, knowledgeable, competent.
Response from owner
April 13, 2025
Ashlyn Luckett
I always have a great experience with Champion. I’ve been bringing my car here for about 6 years to get the oil changed, repairs, etc. Everyone is so friendly. I never feel like they are trying to scam me into doing anything unnecessary like a lot of the quick oil change places do. They’re truly the only place I trust with my car.
Response from owner
March 21, 2025
Paul Bundy
We had a great experience setting up a test drive and ultimately purchasing our 2024 Equinox EV RS at Champion. John, Hailey, Vikki, and Melissa were all great! Hailey was thoughtful and made sure we had what we needed (and Vikki helped out too!). Finally, Melissa helped us through the purchase process and made it all smooth and easy. Champion just did everything right, again. We also bought a Bolt back in 2023. We love both vehicles and are glad we bought them at Champion; great folks!
Response from owner
March 4, 2025
Gary Ragland
I bought a jeep Feb 13 last week and the next day the start/ stop system light came on i took it back to the salesman Todd and he said he would take care of it on Monday didn't call that Friday I texted him he said to call Amanda and set up appointment i have call 3/4 time and have not received a call back so we will be buying the the next car somewhere else.
Response from owner
February 28, 2025
Bonnie MartinDuke
I was needing to get in fairly quickly for a service call for my 2018 Impala, and I sent a message via text late at night. The service department returned a call early the next morning and got me in the first available appointment. Don't question why, but I I accidently wrote down an appointment for 8:00 am, instead of 3:00 pm. I got there at 7:45 am, realized my mistake and expected to go home and come back. NO WAY. They went on, took me in line and completed the job before I had a chance to even take a little nap. The repair service was all hyped up and very thorough in every step. I even got a discount. I was so thrilled, as always, and will never take my vehicle any where else other than Champion in LaGrange. I know I can trust them to handle me like a family member and since I have been going there for years, I feel like a little sister. I love the company, so ask for Tony and Jay in the service department.
Response from owner
October 23, 2023
randall lucas
Bought a new 2025 Silverado from Vickie today. Got what I wanted, saved money, great service.I drive past 2 other dealers I used to buy from . Champion will save you money.My tenth new truck bought from Chevy dealers .Drive a little further for a better deal .it’s my second New Silverado I bought from Vickie at Champion .Lagrange, Ky.
Response from owner
February 8, 2025
Stephen Hayden
Thanks to Vickie and AC for helping us purchase a 2025 Chevy Trailblazer. We have been customers at Champion for seven years and this is our second new car purchase. We also use the service department. Happy to give them a 5 star rating. Janet and Steve Hayden
Response from owner
February 5, 2025
Amy Foree
took a week to get on the phone to schedule service and the extended warranty i purchased from champion has now not covered 2 things in a row back to back and am done with taking my vehicle for maintenance some where it takes a longer time to get it done to keep up with a warranty company that finds ways not to cover anything i need done.
Response from owner
February 9, 2025
Carol Carder
Tony & Jay are so good at their jobs, not to mention just all around good people. I know I can trust them to take care of our cars every time! Will always come back to them for the best service!
Response from owner
January 28, 2025
Jason Tallon
This is the 3rd vehicle we have purchased from Champion, always a great experience! Todd Waits gets us in and out no hassle, love the new car!
Response from owner
January 26, 2025
Matthew Macon
Tony and the guys in the service department have been taking care of me since 2019. I could not recommend this group enough. Even when I'm in a pinch Tony will move some mountain to ensure I am able to be seen within a reasonable time frame. Example: I called Thursday and asked for my truck to be seen on short notice for an oil change and tire sensor concerns. Tony was transparent with me in saying they're not sure they can because they are absolutely booked. I appreciate that honesty and transparency. Also, to be fair, they are always booked and I bet it's because of how well they take care of people. Well Tony made it work for Friday morning and asked me to be at the shop at 8am. Everything was taken care of and I appreciate their flexibility. Any other time I would have been flexible myself and waited till the next week when they were free, but I was going out of town and slipped my mind. Thank you to Tony, service department, and everyone at Champion for your service and dedication to your customers.
Response from owner
January 25, 2025
Melissa Gandy
I have listened to others talk about the service at Champion being good. I own a ‘23 cadillac and they saved me a trip into indianna for a supercruise update. They will be getting more of my money for this and standard services going forward as it was easy, fast, and right next door!
Response from owner
January 18, 2025
nicholas curtsinger
Champion is the closest dealership to me. When I call they know who I am put a personal touch on their service. Recently my starter was showing signs of going out, and even though they were booked through January, the service team found a spot to work it in that day and I was back on the road the next morning. Great place and I wouldn’t recommend anywhere else.
Response from owner
December 28, 2024
Virginia Baumann
My battery just died with no warning! I called Champion and with in 15 minutes Tony Plappert and Sonny Humphrey came to my rescue.Shortly thereafter, I had a new battery and could finish my errands. I can’t say enough good things about all my times for service and the courtesy of Tony& Sonny as well as the entire staff for over 20 years and three cars. Thank you, Virginia Baumann
Response from owner
December 20, 2024
sonya tapia
Just LoVe working with this team! This is my 4th purchase with Champion Chevrolet in LaGrange and Vickie is the Best!!
Response from owner
December 5, 2024
Elizabeth Tobin
Come see Church is the Best Saleman in the Business. I have been with him since 2016. Congratulations on your new location. Looking for Cherry Red High Country Silverado
Response from owner
August 31, 2024
Deon Spalding
I've purchased my last 3 from Tim Churchill at his previous dealer. My next purchase will be from champion and Church. He's worth the few extra miles for me
Response from owner
August 19, 2024
Sean Murphy
I always get my service here. They're great and responsive I also purchased my 2024 GMC AT4X here. BT is a great salesperson and transparent. I highly recommend this location. My only complaint is that they fixed my mirror a few months ago and did not completely reinstall the door and window trim they removed. I have no doubt they will take care of this soon. Awesome place, awesome people.
Response from owner
July 26, 2024
Mike Gipson
Purchased a truck from Quentin McNair. This is my 3rd vehicle to buy from Quentin and he is always easy to work with without all the pressure. Would definitely recommend Champion and Quentin to anyone looking to buy a vehicle.
Response from owner
July 11, 2024
Sky Hook
This is the third vehicle I’ve purchased from Champion in the last few years. Quentin did a great in getting me the best deal possible on a new Terrain. From their finance salesmen, finance specialists, and service department, I’ve been very impressed with the folks at Champion!
Response from owner
March 3, 2024
Alyssa Couch
I’ve bought 3 cars from champion with no issues out of any of them. My husband and i come to them for all service and they’re the first place we go when looking to trade in our vehicles for something newer. I highly recommend working with Quinten! He’s so patient and does everything he can to get you into someone you love. I’ve recommended them to all of my friends and family members looking for a new car!
Response from owner
March 3, 2024
Bennye Rapp
I have always had great sales service with Vicki over several years. I had been thinking of a mid-size SUV when my last granddaughter was born in January. Wanted something bigger, newer, and safer. Vicki worked with me on purchasing a 2022 Buick Enclave Avenir. She owns one, so she was full of knowledge regarding the vehicle. It made my decision easier. It might be a few before I need to purchase another vehicle, but when I do, if Vicki is still around, she will be who I turn to.
Response from owner
March 1, 2024
John Bartley
I have purchased a few automobiles from Champion Chevrolet Buick and found the organization and staff professional and honest. I plan to purchase future automobiles from Champion.
Response from owner
February 7, 2024
P Brooks
I have done business with Champion Chevrolet for quite a while and I always get the best treatment and assistance from their staff. Always curteous and professional. The service department, though always busy, takes the time to make sure I'm satisfied with the work they have done. I will continue to do business with Champion Chevrolet and encourage others to give them a try.
Response from owner
December 24, 2023
Deborah Fore
I came to Champion with a need for diagnostic concerning my 2020 GMC Sierra. My appointment was for 8 AM, I was greeted and checked in promptly. I actually was expecting to wait for a long period due to the fact I wasn’t sure what the problem was. By 9:15 am I was informed what the issue was and that a replacement part had been sent for in Louisville . I was told as soon as the part arrived it would be installed and I would be back on the road. I was checked out by noon. This is the second truck I have bought from Champion, when I’m ready to trade for another truck I will be returning to Champion . Good sales and good service mean a lot
Response from owner
October 6, 2020
Kevin Lavo
I have been purchasing vehicles from Billy Tinsley for a while when he was with the Ram dealership, he has informed me he has transferred to Champion Chevrolet and I must say I am excited to be taking my business to Chevy with him! He always makes sure I am well taken care of and insures I am getting the best deal for my money. I’m happy to say my next Purchase will be at Champion Chevrolet.
Response from owner
October 1, 2023
Amanda Baker (Mandie)
John is AMAZING!! I love my vehicle! He made the process so easy for me and all the staff were great! I will now be a Champion customer forever! Thank you!
Response from owner
August 29, 2023
Jeff Gilde
Outstanding dealership!!! Very Professional and great price!! They have won me over to Chevy!! Tod Waites is terrific and the best salesman I have ever had. No pressure and does what he says he will do.
Response from owner
August 9, 2023
Beneda Johnson
Tony is the reason we drive from Carrollton to have any work done on any of our vehicles. The whole team goes beyond to make sure you’re completely happy! We will never go to the local Chevy dealership again! We will gladly drive 30 minutes to Champion! Billy Sean is a great asset to your team as well! We’ve purchased 2 vehicles within a month. My brother in law purchased a vehicle a day after I did! Best dealership we have ever worked with!!!!
Response from owner
August 3, 2023
Ashley Armstrong
Billy Sean was great and made the whole car buying experience great!! I highly recommend him to anyone looking for a no hassle and do anything to help you car sales man. definitely will be telling people to go check out champion!
Response from owner
July 13, 2023
Chris Foster
Great service as always. Tony and Jay got me in quickly, had the shuttle take me to work and pick me up, and service was done promptly. I bought my truck from Champion and get all my service work there.
Response from owner
July 3, 2023
RobiLyn
Champion has always treated me right with my new SUV purchases and trades. Vickie works her magic on the numbers! And then I follow up with the service appts through Tony. The garage does an excellent job for us, as well. I'll stay loyal to Champion!! 😃
Response from owner
June 17, 2023
Debbie
Always have a wonderful experience. They are very professional and courteous. Never have any problems. I have done business with them for 6+yrs and am pleased every time I go. Thank you!!!
Response from owner
April 27, 2023
Shelley Henson
Chris Henson and the entire team at Champion take all the stress out of buying a car. They gave me a good deal on my trade and went over all the details thoroughly. This is the 3rd car I've bought with them and will definitely be back again.
Response from owner
November 4, 2020
Kevin Renfro
Just bought my 3rd vehicle from my buddy, Fred (Champion)! As always, the price was great, the staff was super friendly and helpful, and the total experience was easy and seamless. No One Beats a Champion! (Hmmm, where have I heard that before...?)
Response from owner
February 17, 2023
Kay Tyler
Bought a new 2022 Silverado love it sales person was great as usual. And thank you Fred too. Been buying trucks here since 1996. Always had great service and best deals around
Response from owner
February 11, 2023
Venus Elder
Great service work. Staff helpful & friendly. Several sides of our families have been. Purchasing vehicles, trucks, & SUV's for decades !! Trustworthy. Fred the owner visible & making sure clients are taken care of. Friendly down home feeling.
Response from owner
February 8, 2023
Beth Baugh
Will always go to Champion for my car purchases and will always have Vickie Ireland be our salesperson! My family has had 3 successful purchases from her in the past few years. She is honest and up front with you which is what we like. Thanks Vickie and Champion!
Response from owner
February 7, 2023
Pam Lindsey
This is the 3rd new vehicle we have purchased at Champion Chevrolet. We have dealt with numerous dealerships over 50+ years, but the the friendliness of the personal and the service is outstanding! Highly recommend!
Response from owner
January 15, 2023
Ronald Knight
I love champion Chevrolet. I've bought 2 cars there and I recommend them to everyone. My co worker has bought 2 trucks there as well .I wouldn't buy anywhere else.I recently had a minor issue with my xt5 and it was ready the next day. Everyone I talked was very friendly and helpful. Even robbie who I've known for years.:)
Response from owner
January 8, 2023
Michael Sauls
We love the Champion experience. John is the best. The entire team works with you to ensure you walk away as part of the Champion Family. Wouldn't go anywhere else.
Response from owner
September 20, 2022
Kassi Lenear
I had a bad experience with another dealership so I started taking my vehicle to champion to get serviced. I also bought a new vehicle from champion and Chris and the rest of the team are absolutely amazing and helped in every way possible! I will definitely be going back to champion for further car needs!
Response from owner
September 18, 2022
Barbara McBride
I recently purchased my second Equinox from Champion Chevrolet. After an accident left me without a car, I knew I wanted another Equinox. Owner, Fred, was fast in locating for me the perfect car. Mariah was so professional & compassionate in helping me seal the deal. I appreciate so much the opportunity to purchase from this outstanding dealership.
Response from owner
February 21, 2019
Todd Hunter Campbell
The entire team at Champion—from Tony, Jay, Robert and all in service to James and Kyle in the Collision center—truly went the extra mile, and then some, to make sure my car came back even better than before. I really appreciate their attention to detail, and the personal care they have faithfully offered me and my family for 20 years.
Response from owner
August 19, 2022
Jobe Whitman
I was looking for my first car, and I couldn't have had a better experience! Matt is the best. He helped find the car, and kept me informed the whole way. I felt like they were really looking out for me. I'll definitely be coming back and directing my friends here.
Response from owner
May 30, 2022
Barbara Hoffman
Could not recommend this place more. I didn't even buy my car here but i still come for my car maintenance. Service manager is wonderful. Did not try to sell me anything "extra" after my oil change and tire rotation. That's because i didn't need anything. I totally trust them, and when I do need something I know it's legitimate.
Response from owner
October 7, 2019
Carrie Crain
Todd is absolutely the best salesman! We have purchased 3 vehicles from him at Champion. They make the car buying process easy & stress free. Prices are always fair. Definitely worth the drive.
Response from owner
May 6, 2022
Mark Adams
My second time here for repair on my 2000 Buick. Their service and expertise is above reproach and I've never felt gouged either. I'll continue to go out of my way to visit this place for all of my repair needs. Kudos team!
Response from owner
March 19, 2022
Lis Schwedler
Great Sales and Service! We have purchased all of our vehicles here and will continue to do so!
Response from owner
March 5, 2022
wally s
Always happy with Champion! They are the kind of folks who remember my name, and manage to handle all the issues I have had with my truck. They aren't the cheapest but you get what you pay for.
Response from owner
February 4, 2022
Steve Foster
We Just purchased our 4th vehicle from Champion. We will always come back for future purchases. Vicki has been my salesperson for every purchase. Vicki and the entire staff has always been the best at making sure we have always received the best car or truck at the lowest price and what we wanted. I highly recommend anyone and everyone looking for a new or used vehicle to visit Champion. First class in my book.
Response from owner
November 15, 2021
Ann Reese
We've bought 3 vehicles from Champion. Vickie Ireland and the entire staff has always gone above and beyond to ensure we get the best deal and treated us like family. Ask for Vickie Ireland tell her we sent you.
Response from owner
August 31, 2021
Dawn Frye
I had a screw in my tire and discovered it at about 4pm and even though they were very busy in the service department and close to closing, they fit me in and were very friendly and helpful. I could have gone to any ties place but felt I wanted to keep my service at the place I bought my Trailblazer and I made the right choice!
Response from owner
August 25, 2021
Robert Mullinix
We went to Champion to just browse and decided to leave after browsing their inventory. We saw a car that we liked and decided to go home and research a little. My Wife called back to Champion to ask some questions and she got Allen Bolden on the phone he was pleasant and answered all of her questions and never pushed any certain cars at us. It was at that point that we decided to go back to Champion the same night and look and test drive a few of the cars that we liked. We ended up buying the 2021 GMC Terrain all because of Allen being an awesome person and never being pushy on what car we should buy! Long story short is that Champion has customers for life because of the courtesy, respect and professionalism that Allen showed us throughout the whole buying process Thank you Allen for being GREAT!!!
Response from owner
June 24, 2021
SirRitta Rhodes
This is my second purchase and each experience has been great! Allen is truly an asset to your team!!!!! Professional, precise and personable!!! I’ve got 3 referrals lined up already for him! Champion Chevrolet is a winner in my book!!!!
Response from owner
June 4, 2021
Beverly May
Always great service. Very polite staff. I live in Carrollton and could get my car serviced here in town but I preferred to go to Champion Chevrolet to have the work done. The honesty of the staff keeps me coming back
Response from owner
March 23, 2021
Amanda Bindner
I do NOT recommend this place!! I’d give a 0 if I could! They will tell you what you want to hear to get the sale, make everything sound great - you buy the extra “warranty” that apparently covers EVERYTHING in the truck - all the way down to the radio. This is the 3rd time we’ve taken our NEW truck to LaGrange (which is an hour away from my house) for it “not to be covered” and then try to charge us FOR NOTHING! We could have bought a truck 3 miles from our house - but we decided to come here because they were super nice. We didn’t know that they had your back until they got your money, once they got your money - they don’t even know who you are. If this truck wasn’t almost a year old we would take it back! TERRIBLE service! I KNOW what service is (being a service manager myself) the BBB will be hearing from me! And every social media platform there is! TERRIBLE AND VERY DISAPPOINTED!
Response from owner
February 19, 2021
Bryan Armstrong
We have a great experience dealing with Champion. I would recommend them for all your car buying needs. Plus they offer Lifetime Powertrain Warranty on new and used cars on their lot. We just bought a 2015 GMC Sierra 3500HD Dually there.
Response from owner
February 3, 2021
Lance Oerther
Vickie is very helpful. This is car number 4 we bought with her assistance. Compared prices and found no one that could give me this much car for less money. Great experience!
Response from owner
January 19, 2021
Heather Renee
Ask for Allen!!!! This guy made our experience perfect! It was smooth, honest and easy. He made us feel comfortable and he Answered any questions we had! We will go here again to buy our next vehicle just because of this guy!
Response from owner
January 12, 2021
Jessica Stobaugh
This is my second car from Chamipon and I never leave disappointed. Vickie Ireland has taken care of me both times. She always takes her time and helps explain all the Vehicle features. Definitely would recommend shopping with Vickie Ireland!
Response from owner
December 21, 2020
Melissa Hudson
We weren't 100% sure what my husband wanted in a truck when we got there. Our product specialist, John Richards, was super helpful, nice, and never pushy. Our sales manager Melissa was also super friendly and helpful. Probably is happiest vehicle buying experience ever. Thanks for making loyal clients out of us!
Response from owner
December 15, 2020
Joyce Stephens
Fantastic service and sales. Todd was attentive and throughly explained the sales process and answer every question I had quickly. Just purchased my second vehicle with Champion and could not be more satisfied. Definitely recommend. My family has purchased several vehicles through the years from Champion and Todd and will continue to do so.
Response from owner
May 3, 2020
monica helsley
Todd Waits and Champion Chevrolet were super !!! I’m so happy with my new car and we are hoping to buy another one very soon !! We have also relied on the service team over the last 20 years Jay and Tony and the rest of the team have treated us great !!
Response from owner
May 1, 2020
Milton Mundy, Jr.
Didn’t buy a car from personal circumstances, but when I do; it will be from wherever Quentin McNair is located! He is the consummate professional! He genuinely listened to, and digested my needs. I went in thinking I wanted one vehicle, and left realizing it wouldn’t fulfill my needs. He paired me up with another one, and if met EVERYTHING I needed; PLUS some! When I am in buying mode again, I will PROACTIVELY search for HIM, and him ALONE! Just from that ONE experience (and I have been buying cars for 30+ years), he has a client until I purchase my last vehicle! Do yourself a favor and trust HIS process!!!
Vanessa Hill
I have known Quentin McNair for over 4 years. He sold me my 2016 Malibu and I am coming to see him in a few days for a trade in. He was very helpful with the sale and all the gadgets that work in my car. Very friendly and always has a smile on his face.
Debra Edwards
We have been customers of Champion Chevrolet for 15 years! We have purchased 22+ vehicles during that time. The level of service we have received from the Sales department and the Service Department has been Outstanding! Vicki in sales has been very knowledgeable of all products offered. She is attentive to our needs in all situations and has made the car or Truck purchase a pleasant one. Jay and Tony in service have also been very helpful and attentive to our needs. We will not purchase a vehicle or have one serviced any where else.
Response from owner
March 22, 2019
Gerald Poe
Bought my 2015 LTZ here Allen Bolden and everyone I met was the nicest people in the world, unlike other dealerships I was dealing with. Plan on getting a brand new truck in a couple of years I will definitely be heading here and getting with Allen. Thanks Gerald
Response from owner
March 9, 2020
Amy Wise
Just bought a beautiful Sierra Denali today from Champion Chevrolet. Couldn’t be happier with the service and patience of our salesman Todd Waits. The entire experience was pleasant and I will be a customer for life. It was definitely worth the “short” drive to LaGrange!
Response from owner
December 8, 2019
Richard Baker Jr.
1st negative experience here after several good ones. Going on vacation and took my Tahoe in to rotate tires and check brakes. Was told rear brakes were thin but fine for the trip. A thousand mile trip later I’m metal on metal in the rear and the grinding is horrible. Did not want to be looking for a brake job while on vacation. Jay and the guys have usually been good to me. Very disappointed this time and I called him to let him know. I will continue to do business there based on my past experience but I won’t if this continues. Rick Baker
Response from owner
June 4, 2019
Chuck Barr
Champion Chevrolet did an excellent job servicing my vehicle. They went above and beyond of what they needed to do in order to insure my vehicle was operating correctly. Both the technician Greg and the service manager Karen were very helpful and had 10/10 excellent customer service. I've recently switched to Champion dealership because it was closer to me and because of those two I will be coming back.
Response from owner
April 26, 2019
Totally Not 2D
My grandfather and I have brought many vehicles here over the past few years, and we couldn't be more satisfied. Service is quick and friendly, the owners even know us by name. Just now, after a call in, I brought my vehicle there and it is currently being serviced. I expect to bring many more in the future.
Andrew N
Just bought a Buick Encore from Vicki , my 2nd car purchased from her , she is absolutely wonderful to work with . I have sent her two of my friends in the past and they have both left satisfied . You won’t find a more honest salesperson that will go the extra mile to make a deal work for your budget and needs for a country mile . She is the best at what she does hands down go see her for your next car
Chris Heller
I just bought my fifth vehicle from Champion Chevrolet, a 2017 Impala. I enjoy the fact that Fred and his team allow me the flexibility to shop in the way that I am most comfortable. There is no pressure to make a decision, and the process is streamlined in a way where I was able to communicate the criteria that I was looking for in a vehicle via email. Upon acquisition of the vehicle I was seeking, I received an email notification and we set up a time for me to come in to pick up the keys.
Response from owner
May 26, 2017
T McQuade
Champion's service department is the best. I've been dealing with Tony, Judy and Jay for years and would recommend them to anyone. I've purchased several GM vehicles from them in the past, and the Sales and Service departments have always come through when I've needed them. Way to go Champion ! You've earned an "Extremely Satisfied" from me !