Amanda Bindner
I do NOT recommend this place!! I’d give a 0 if I could! They will tell you what you want to hear to get the sale, make everything sound great - you buy the extra “warranty” that apparently covers EVERYTHING in the truck - all the way down to the radio. This is the 3rd time we’ve taken our NEW truck to LaGrange (which is an hour away from my house) for it “not to be covered” and then try to charge us FOR NOTHING! We could have bought a truck 3 miles from our house - but we decided to come here because they were super nice. We didn’t know that they had your back until they got your money, once they got your money - they don’t even know who you are. If this truck wasn’t almost a year old we would take it back! TERRIBLE service! I KNOW what service is (being a service manager myself) the BBB will be hearing from me! And every social media platform there is! TERRIBLE AND VERY DISAPPOINTED!
Response from owner
February 19, 2021
Other reviews
Morgana Dockery
I have to send a huge shout out to Quentin Mcnair at Champion Auto for getting me into my new ride. About 2 weeks ago my car started messing up. On my way home from work it stopped at the Rally’s on Bardstown Rd 8:30 at night traffic crazy and people flying down the street. I did not know what I was going to do. I put the car in the shop to see what the problem was. My transmission went out. I refused to put another dime into it and I still owed 4,000 plus on it. I kept saying I trust you God, I don’t know what I’m going to do but I trust you. After crying, loved ones driving to and from both jobs it hit me to call my childhood friend. She connected me to Mr. Quentin. I went in telling him I had nothing to put down, my car does not work AND I still owe on it. I asked if he could still help me. I reiterated I had nothing to put down. He said give him a call and he’ll work with me. While at work Friday he sent me pictures and the application. I found the one above and Saturday after work my sister drove me to get it. Even while talking to the lady doing to paper work I was getting ready to turn back BUT GOD!!! I kept trusting and left with my new ride. My birthday is Wednesday and I’m thanking God for the blessing! Keep trusting him when other’s say no God says YES CHILD!!! 💜 Low Miles Bumper to Bumper Warranty Clean Auto Start Apple Play Heated Seats All with NO MONEY DOWN and took my trade that had issues and still owed a nice amount on!!!
David Bridgwater
I purchased a newer truck from them online/texting/phone calls (the COVID 19 experience). Everything went very smooth the sales representatives Todd Waits was professional and all around pleasant to deal with. They even dropped the truck off to me in Clarksville IN, test drove it looked it over and signed the paperwork on Friday May 1st. There was a bit of bad. On my way home I noticed a large chip in the top right corner of the windshield. So I shot them a message letting them know. Monday morning they called J's Auto Glass and it would have been fixed the next day, but it RAINED ALL DAY. J's got it fixed today, Champion took care of it no hesitation! So my "bit of bad" was more than taken care of!!! I will definitely go to them next time I purchase another vehicle!! Have already recommend to friends!
Cicely Myers
Always a great experience at Champion! Vicki is so fabulous to work with!
Heather Renee
Ask for Allen!!!! This guy made our experience perfect! It was smooth, honest and easy. He made us feel comfortable and he Answered any questions we had! We will go here again to buy our next vehicle just because of this guy!