Bonnie MartinDuke
I was needing to get in fairly quickly for a service call for my 2018 Impala, and I sent a message via text late at night. The service department returned a call early the next morning and got me in the first available appointment. Don't question why, but I I accidently wrote down an appointment for 8:00 am, instead of 3:00 pm. I got there at 7:45 am, realized my mistake and expected to go home and come back. NO WAY. They went on, took me in line and completed the job before I had a chance to even take a little nap. The repair service was all hyped up and very thorough in every step. I even got a discount. I was so thrilled, as always, and will never take my vehicle any where else other than Champion in LaGrange. I know I can trust them to handle me like a family member and since I have been going there for years, I feel like a little sister. I love the company, so ask for Tony and Jay in the service department.
Response from owner
October 23, 2023
Other reviews
Shawn Roberts
Quentin is an AMAZING !!! He helped me purchase my first car! I would recommend him to anyone who needs a car❤️
Nia Page
Jay is personable and genuinely helpful. He took the time to listen to my concerns and provided clear, actionable follow-up. I truly appreciate his kind spirit and the way he spoke to me, not at me. His approach made the entire experience much more comfortable and reassuring. I will continue to ask for him every time I come.
Steve Gross
Vickie Ireland was my sales rep. She is AMAZING. I purchased a 2022 Chevy Silverado 2500HD Z71. She was attentive, patient with my many questions and requests and accommodated every request as best she could. Most of the sale was coordinated via phone and email, as I had to order the truck (the one on the lot got sold like 20 mins prior to my deposit was processed on it). The truck came in 2 weeks earlier than expected. Vickie had my after market accessories on the truck and ready when I made the trip for the test drive and purchase/delivery of the truck. Quentin was our finance manager, no pressure, very professional and personable. Overall a phenomenal experience and I would HIGHLY recommend Champion despite the 1.5 hour drive to get there, solely based on the service experience created from start to finish. 10 out of 10, for sure.
Kevin Wilson
Service advisors were very helpful and professional. They detailed very clearly what service they performed on the service invoice. The issue I was having with my truck was fixed with no issues. Highly recommend Champion Chevrolet.