Jennifer Dick
Great experience, always courtesy helpful and great service. I have been a customer for many years and always happy with the service.
Response from owner
October 15, 2025
Other reviews
Jamie Wells
It seems every time I have my truck serviced at Champion something is always left out or forgotten, or just plain missed. This is the 4th time I have taken my truck to Champion for something (3 services 1 repair). The first two times I had the truck in for service the tires weren't rotated even though I had requested it, and the service adviser recommended it. When I brought the truck in to have some body damage repaired the tires did get rotated per the service department, but the repair shop was not able to wash the truck, they did promise the vehicle would be cleaned the next time I brought it in for service. Which brings us to my most recent service visit, I brought the truck in for an oil change and specifically reminded the service adviser about the car wash I was promised by the body shop, they indicated to me they were adding it to the notes. When I picked my vehicle up it had not been cleaned, the driver seat was all the way forward for some reason, and the paper floor mat was still in the floor. Because of all the reasons listed above I will no longer be using the Champion Chevrolet service department for any more of my vehicles maintenance needs. I bought this truck at Champion specifically because the service department is convenient for me as I live in LaGrange, but now I am even questioning my purchase decision. Update - I have been in contact with the dealership and they have expressed great interest in resolving the issues I have experienced. I will continue to update my review as this progresses. Update 2 - I worked directly with the service manager and she was very apologetic of the situation. I dropped my truck off yesterday with her and she had it detailed. They did an excellent job.
Ashley Haselton
All the guys in the service are kind and helpful. Jay truly is the best! Even when it’s crazy busy they make sure you are taken care of!
Michael Brown
Fred and his team are great to work with. I have purchased two vehicles from Champion and had a terrific experience each time. The Service Dept is fantastic as well.
Andy Salewski
Purchased a 07 Yukon XL. Jimmy weights. Was great to work with, very promp reply on all questions etc. Drove down from WI to pick up this vehicle. Was everything he said it was. Great vibe from this dealership seem to be good honest family owned hometown guys. Thank you for a great experiance.