Beverly May

Bridget Lewis

Recently bought a Yukon from Quentin. I had spoke to him earlier in the week and they didn’t have what I was looking for. He called me 2 days later to let me know someone had backed out of a purchase. We instantly agreed to purchase. We live 4.5 hours away and between Mariah, Quentin & Raymond they had everything ready to go when we got there. We even asked for a few last minute modifications and they didn’t hesitate to accommodate those requests. Will absolutely do business with them again!

Jeffrey Lucas

Had a great experience with Chris and the dealership. Everyone was very helpful and informative.

Jessie Nash

I went into the dealership for a quote for a piece of trim that was bowing out. I had an appointment scheduled after waiting for 2 weeks for a call back from a service worker- I left a voicemail requesting a callback and never heard back from. During my appointment- I had to bring my kids with me and anticipated to be there 30min-1 hour for a simple exterior trim quote. This appointment took over 2 hours for a quote. A simple quote. The service technician did not tell me about any charges that would be needed when he took my keys. We were there for approximately an hour and a half and our car was then parked outside the window of the lounge and I waited for an additional 10-15mins to see if someone was going to call us back to get our car. No one did. I went Up to the desk, and was informed my tech had gone to lunch. Regardless of they were at lunch or not- someone else should be able to step in and complete the appointment. The lady working the service desk then proceeds to help me figure out what was going on with my car. The other tech proceeds to tell me that they’ve run an entire diagnostic on my car- something I did NOT ask for. Then tells me I’m due to pay nearly $200 and can’t explain to me why they’ve run the tests for a trim repair. After being passed around between 2 cashiers, a service lady, another lady who attempted to help with my kids by giving them hats- I’m extremely frustrated with the lack of attention, the lack of communication, amount of time and how the experience was handled. After leaving the dealership, they did refund my card after I asked for it multiple times. The issue that I have is that during inspection they tore off the trim even further than when I arrived and then the technician NOT shut the hood of my vehicle completely so as I was driving off I was notified that the hood was left open. To say I’m disappointed is an understatement. Lack of professionalism and I will not be returning for any future purchases or services.

Julie Tuttle

My alternator went and I called several dealers and they all said one month before we could see you. I called champion and explained I could not be without a car for a month and they took me the next day. They even got me a rental car and got my car fixed in two days. I recommend them highly. They treated me with the most upmost respect.