David Kost
I scheduled a tire replacement and alignment for my 2015 Corvette. Tony has been my "go to" Service Advisor since purchase in December 2020. Always helpful and Customer Service focused. It was a busy day and a longer than normal wait but Tony kept me apprised of the progress and was apologetic regarding the wait. Greatly appreciated! Things happen and I've come to understand sometimes this is part of the equation. I will continue my relationship with Champion because of Tony. Thank you! 8/23/25
Response from owner
March 26, 2021
Other reviews
Cathy Williamson
Great service, IAM a Senior citizen and feel safe with a car that I drive that they have serviced.
Jack Prohaska
I had a great experience at LaGrange Chevrolet working with Chandler. He was very knowledgeable, and made the whole process stress-free! I'm very happy with my car and the overall experience. I would definitely recommend Chandler if you're looking to buy a vehicle!
Jamie Wells
It seems every time I have my truck serviced at Champion something is always left out or forgotten, or just plain missed. This is the 4th time I have taken my truck to Champion for something (3 services 1 repair). The first two times I had the truck in for service the tires weren't rotated even though I had requested it, and the service adviser recommended it. When I brought the truck in to have some body damage repaired the tires did get rotated per the service department, but the repair shop was not able to wash the truck, they did promise the vehicle would be cleaned the next time I brought it in for service. Which brings us to my most recent service visit, I brought the truck in for an oil change and specifically reminded the service adviser about the car wash I was promised by the body shop, they indicated to me they were adding it to the notes. When I picked my vehicle up it had not been cleaned, the driver seat was all the way forward for some reason, and the paper floor mat was still in the floor. Because of all the reasons listed above I will no longer be using the Champion Chevrolet service department for any more of my vehicles maintenance needs. I bought this truck at Champion specifically because the service department is convenient for me as I live in LaGrange, but now I am even questioning my purchase decision. Update - I have been in contact with the dealership and they have expressed great interest in resolving the issues I have experienced. I will continue to update my review as this progresses. Update 2 - I worked directly with the service manager and she was very apologetic of the situation. I dropped my truck off yesterday with her and she had it detailed. They did an excellent job.
Brad Kessler
I had a an issue last Saturday where my keys got locked in my car with it running (no idea how this happens) at Enterprise Rental. I walked up to Champion's Service department and talked to Tony. He went out of his way to have a tech drive down to my car and pop my lock. The tech had my car unlocked in about 5 minutes, resolving a stressful situation. The service department really went above and beyond in helping a customer. They definitely earned my business moving forward.