Elizabeth Tobin
Come see Church is the Best Saleman in the Business. I have been with him since 2016. Congratulations on your new location. Looking for Cherry Red High Country Silverado
Response from owner
August 31, 2024
Other reviews
Steven Justice
Always tries to be friendly when when they seem to have a lot going on and certainly got all my problems figured out with my Silverado. Cheers and keep up the amazing work.
Jamie Wells
It seems every time I have my truck serviced at Champion something is always left out or forgotten, or just plain missed. This is the 4th time I have taken my truck to Champion for something (3 services 1 repair). The first two times I had the truck in for service the tires weren't rotated even though I had requested it, and the service adviser recommended it. When I brought the truck in to have some body damage repaired the tires did get rotated per the service department, but the repair shop was not able to wash the truck, they did promise the vehicle would be cleaned the next time I brought it in for service. Which brings us to my most recent service visit, I brought the truck in for an oil change and specifically reminded the service adviser about the car wash I was promised by the body shop, they indicated to me they were adding it to the notes. When I picked my vehicle up it had not been cleaned, the driver seat was all the way forward for some reason, and the paper floor mat was still in the floor. Because of all the reasons listed above I will no longer be using the Champion Chevrolet service department for any more of my vehicles maintenance needs. I bought this truck at Champion specifically because the service department is convenient for me as I live in LaGrange, but now I am even questioning my purchase decision. Update - I have been in contact with the dealership and they have expressed great interest in resolving the issues I have experienced. I will continue to update my review as this progresses. Update 2 - I worked directly with the service manager and she was very apologetic of the situation. I dropped my truck off yesterday with her and she had it detailed. They did an excellent job.
Ashley Blackman
Worked with Todd Waits on the purchase of our new-to-us GMC Acadia, and could not be happier with the level of service we experienced at Champion! They went above and beyond our expectations and I will absolutely be a repeat customer, and recommend Champion, and Todd, to anyone looking for a new or used car!
Bonnie Weeks
We brought a 2016 high country. It was delivered to us in NC in the beginning of Feb 2018. The windshield was damaged. We have been calling on a weekly basis to try to get this handled. Still 2 months later and weekly phone calls speaking with the sales manager. We still have a 50,000$ truck with a damaged windshield. The service was great trying to purchase the truck. However, they have poorly represented this company handling the windshield situation. I will never purchase from them again.