All reviews

Yvonne Meeks

I have used the service department at Champion Chevrolet for several years, both with a vehicle purchased from them and a vehicle purchased from a different dealership. I have always been satisfied with how issues were resolved, even when there was an incident that could have become a problem , they handled it promptly and efficiently. The service department is always very busy but even in high volume, they seem to keep things on a personal level. It's nice to have this quality of service in our city of Lagrange, Ky.

daniel potter

Everyone were genuine and honest and respectful

Adrian Smithers

This is an updated review… my experience with Champion Service was great start to finish. Communication with Tony and the Parts manager was excellent throughout the 3 months they had my vehicle (engine was on back order, not their fault). I was kept updated on the status of the engine and provided a vehicle to drive since this was warranty issue, which was extremely helpful. Staff was very friendly and helpful answering questions anytime I checked on the status of my back ordered engine. Work was done to my satisfaction and my vehicle had even been washed when I picked it up. Just an overall VERY POSITIVE experience. Thank you for all your help!

Lisa Shepherd

The parts and service department has always taken good care of me and my vehicle I would recommend them to anyone and will probably purchase my next vehicle there as well thank you for all the hard work that you guys put in

Steven Schievenin

Always there to help and the entire team is friendly and knowledgeable. They treat me like family and I'm glad they are so close to my home.

David Taylor

Friendly service. Took the time to diagnosis the issue and fix the problem. Jay did a great job of keeping us informed even with as busy as they get back there. Always available to answer question and deliver great service. Thank you all.

Patricia Anthony

Every time I go I have a pleasant experience! The lounge is comfy and the wait is never too long! Everyone's so nice and even when I call because I thought I heard something, they tell me bring it in! They are the only place that will ever touch my car! And the best salesman there is John! Look for him and tell em I sent ya!

Ben Eaves

Great experience so far with Champion Chevrolet GMC! I worked with Julie to purchase my new 26 Yukon Denali. Julie is great and really seems to care about her customers and their interests. I couldn’t be happier with the amount of Customer service she and Champion have displayed. Highly recommend

Dayle Sutherland

Professional, courteous, and with an emphasis on customer satisfaction. My sales person took time to show me all the amenities of my Buick Envision. So, when you shop at Champions please ask for Quentin. You will be satisfied.

Kellee Stunson

Todd W. Is wonderful. Knowledge on the auto. Good service.

Jennifer

I had an appointment for a simple tune up and it took 6 days. I had to call to get updates. I wasn't told about an additional 3 percent charge until I was heading to the cashier. If I known ahead of time, I would have brought cash. I had to ask for a little off the bill for my inconvenience, which was eaten by the surcharge. After 6 days, the least they could have done was wash the car. But they did not. The car sounds louder than when I took it in.

K. Dohn

Best source for Corvette or other GM service at least in this region from my experience. People bring their cars from fairly far to have them serviced here. Greg is a top notch mechanic specializing in Corvettes. Tony and Sonny were also great to work with. Top notch service crew here.

Mark Chrisman

Jay and the team were extremely friendly and helpful. They quickly diagnosed my brake issue, determined that it was part of a recall, and quickly made the necessary repairs. I highly recommend Champion Chevrolet for all your service needs!

Chris Smith

I initially had a bad experience with some routine maintenance…. However after expressing my disappointment I was contacted within 48 hours and a respectable resolve was found….. I definitely have to give credit to Champion and their customer service…… 👍🏻

Lorrie Lee

They were very nice and I'm happy with their job

Carl Kroboth (CPK3RD)

In the midst of a frustrating week, Champion Chevrolet rose to the challenge. This is not an easy market to purchase a vehicle during. They were professional and quick about everything, and very accommodating. Thank you to John and Chris for working through everything with me. Overall could not be happier with the end result and the experience I had at Champion.

David Schlarb

The recent service experience for my Chevrolet Blazer EV was five star. The scheduled maintenance, included a tire rotation, the resolution of outstanding recalls, and key reprogramming, was executed with efficiency. The convenience offered by your key drop-off service proved to be immensely valuable, allowing for us to drop off the car after service hours of 6. A pivotal aspect of this positive experience was the exceptional support provided by Samantha. Her proactive engagement was evident from the outset; on the morning following an evening drop drop-off, we received a thoughtful text message introducing her as our dedicated service contact and clearly outlining her availability for any questions or concerns via text or phone. She responded to a question I had immediately. Throughout the service process, Samantha's responsiveness to our inquiries was truly exemplary. Her ability to deliver prompt, comprehensive, and exceptionally clear answers to all our questions transformed what could often be a stressful process into a remarkably smooth and transparent one. Samantha’s standard of communication sets an impressive benchmark for customer care, significantly contributing to our peace of mind. Two things potential customers should be aware is that, customer parking availability at the facility is limited. Secondly, it was noted that a 3% processing fee is applied to credit card transactions, although alternative payment methods such as personal checks, debit cards, and cash are accepted with no fees. These minor points, however, in no way diminish our profound satisfaction with the service received. We wish to specifically commend Samantha, whose exemplary professionalism, outstanding communication. We are unequivocally pleased with the outcome and anticipate Champion will be our preferred dealership for all future service needs. Thank you for delivering such a high standard of service

Paul Rhodes

I’ve purchased two vehicles from Champion Chevrolet GMC. They deal with you fairly and the service team does a good job. Definitely recommend Champion.

Albert

5 Stars Life long county resident. Couldn’t be more satisfied with their professionalism that is so often missed today. Quite unexpected, I’m almost hesitant in leaving a review as I am certainly being selfish in wanting to not let the word get out of what it is like to be treated by a Champion and they get slammed in the service department.

Scott Tanner

Julie and Billy did a terrific job helping me buy my first pick up. Very knowledgeable folks in Lagrange and I will be back for my next purchase. Thanks for an efficient delivery day...in and out in an hour.

Wanda Christian

The service guys are always courteous, prompt even under pressure, and feel secure when I leave as they ck to make certain all updates for the vehicle is complete

Nest Stuff

As always Champion took great care of my Z06, and always a pleasure to see the team.

michele murphy

I'm back again for my oil change as always they were extremely friendly and courteous, but I Don't understand why it was absolutely $10 more than usual 🙃

Bobbie Richerson

Julie is such a phenomenal worker! She’s so personable and professional. She has outstanding customer service. I can’t recommend that you ask for Julie’s help with all your car buying needs enough. She’ll go above and beyond for her customers to ensure they get exactly what they want!!

T R

We had a positive experience buying our F150. Everyone was friendly, professional, and helpful. Mamie was exceptional in taking care of us and guiding us throughout the process.

Philip Wilson

Completely satisfied, and except for one flat tire, the only ones to service my truck since new.

Gary Snyder

Tony in the service dept was great. Thank you for getting me taken care so quickly.

Harley Wheeler

Tony was my service advisor. He did a great job setting up my warranty and executing it. I realize he has a heavy work load and appreciate him getting my vehicle in and repaired.

Glenda Kline

On our way home to Texas, we had a flat on our GMC pickup on the interstate which required a new tire. Tony, Trystan & the guys at Champion GMC service department worked extra hard to take care of us & get us back on the road. Thank you, Steve & Glenda Kline

Tiffany Gipson

Quentin McNair is amazing! He is helpful and patient and knows a ton about all the cars! We keep coming back because he’s an amazing sales leader!!!! Go champion and go Q!!

Patti Baker

Jay and Tony always take excellent care of my truck.

Barry

Service department is always great. Jay does an outstanding job at making sure customer satisfaction is met. Champion is a great dealership and a pleasure to work with!

Kevin Wojcicki

Isaac was a great help navigating our purchase. The team was sexy to work with and made the process easy and convenient.

Daniel Vaughn

I had a great experience at Champion Chevrolet in La Grange! Quentin was friendly, patient, and answered all of my questions without making me feel like just another customer. The whole process was smooth, and I left completely satisfied with my new vehicle. Highly recommend!

Jurnee Roberts

This is my second car purchasing from Quentin at Champion Dealership and he is truly amazing! He is the nicest car salesman I’ve ever met—super patient, friendly, and genuinely happy to answer all of our questions. Most salesmen make you feel like they just want your money, but you can truly tell Quentin cares about you and the kind of car he’s putting you in. He made the whole experience easy and enjoyable. He should honestly be the standard for all salesmen. Thank you so much, Quentin!!!

Dildora Davronkulova

I had an amazing experience working with Julie Gallicchio at Champion Chevrolet. I originally planned to buy a Lexus, but after Lexus turned us down, we stopped at Champion Chevrolet, and it turned out to be the best decision. From the very beginning, Julie was honest, straightforward, and professional, making the entire process easy and stress-free. She listened to what I wanted, quickly found the perfect car, and stood by her word on pricing and every other detail we discussed. It’s rare to find someone so genuine and dependable in car sales, and Julie truly exceeded my expectations. I highly recommend asking for Julie if you’re looking for a smooth, transparent, and enjoyable car-buying experience.

Shayla White

I just want to give a big shoutout to Quentin!!! They were so professional and very knowledgeable and answered any questions I had thank you so much! For all your help.

D Mullins

Been going to Champion Chevy in Lagrange Ky, for 12 years. Service is fast and friendly.

Shawn Roberts

Quentin is an AMAZING !!! He helped me purchase my first car! I would recommend him to anyone who needs a car❤️

Brian DaGoat

Quentin McNair was awesome dealer gave me great Customer Service!!@Stenasha Ivory

Miya

Quinton was very professional and knowledgeable. Thank you for a great experience.

Tonye Philpot

Quentin was AWESOME!!! Very helpful very very professional and knowledgeable !!!

Tami Salmon

Allen made the buying process super easy & quick!!

Crystal Jett

Champion Service reps are always friendly. They take time to explain what services are needed. They give me the option to select services accordingly. Would recommend to anyone.

Matt Gamlin

Great experience for having some service done on our 2024 EV Hummer. Everyone was very nice and communicated greatly. We will be back! 👍

Tyler Whalen

If you want a hassle free experience when it comes to buying your next vehicle, visit Champion Chevrolet. Chris and the sales team made the process very easy. They got me in the vehicle I went in there to get and didn’t try to sell me extras. I would highly recommend Champion Chevy

Sharonda Bradley

My old car started giving me trouble a few weeks ago. A good friend of mine told me to call Quentin McNair, she said he could help me. I called him up and he told me to come see him. He told me he could help. I asked for his location and he told me he was in Lagrange. I said LAGRANGE!!!! Lord knows I didn't want to drive that far but I'm so glad I did!!!!! He was super nice and helped me find a car that was suitable for me and my budget. Everyone there was really sweet and very professional. They went to extreme lengths to help me and I'm truly grateful.

Carrianne Armstrong

This has been my third oil change with this dealership. I prefer the dealerships for the service for my car because of their multipoint inspections they offer. Every time I have come in I have had an appointment but have spend no less then 2 hours for an oil change. I had scheduled a tire rotation for my first service with this dealership. Every service they have attempted to sell me air filters. I replace these my self and had installed new ones before the service. The second service I did not want a tire rotation I had only scheduled a oil change but they did it regardless and charged me for it and did not offer to take it off as it was not a service I had asked for. I paid it. As soon as I got on the interstate after leaving I turned right back around to return because of a vibration I had in my steering wheel that was not there previous. They did not offer to rotate my tires back. I believe that if you were going to rotate the tires, you should offer a balance with it. I stopped getting a tire rotation at this dealer because I had purchased road hazard on my tires Which includes lifetime repair, rotation, and balance. Along with this, they recommended new tires. I had just purchased my tires in February. The link they sent me with the recommendations for the service stated that my tires were at 4/32nds and 6/32nds. I work at a shop myself, so I got my tread depth gauge and checked them myself. They were all at 9/32nds wearing evenly across the tread. After returning to the dealership and the service writer and a mechanic taking a test drive. They stated that “the car seemed perfectly fine”. I asked them to put it in the notes on my file.i then proceeded to get my tires balanced. now with my third service, I just had yesterday. I spent 2 1/2 hours there for an oil change. I confirmed when making the appointment that I did not want a tire rotation. I also confirmed before signing the form on the tablet, prior to the service, that I only wanted an oil change. The service writer proceeded to ask me after two hours if I wanted the tire rotation. I told her no. She told me they would have to pull my car back in and rotate them back. They gave me a discount but that was about it. I’ve had some negative experiences with other dealerships but nothing as consistent as this dealership. I will not be returning to get service by this location again.

michael iman

Since buying my new truck in 2022, I’ve been using Champion for all my service needs. Jay has always been a pleasure to work with and work is done in a timely manner

Linda Patton

Outstanding service! Jay Townsend is the absolute best & very attentive to details! Thank you for putting your best people, like Jay, up front serving someone like me!