All reviews
999 verified reviews, 4.7★ average, sorted by most recent.
Matt Reinke
I had a warranty issue with the battery. Mark was incredibly helpful and responsive to my concern. Thank you to the Service team for you excellent work! They provided an accurate timeline for diagnostics. Took me back to my house so I could work and promptly notified me and picked me up once the diagnostics had been completed. I cannot thank them enough for the top tier customer service they provided.
Response from owner
January 11, 2026
Wayne Ecker
Great deal friendly service
Response from owner
January 11, 2026
Trent Schlensker
Issac and the team at Champion gave me a great price and were super easy to work with. Definitely recommend them for their non pushy process and commitment to service.
Response from owner
January 10, 2026
Bernadette Kern
I must tell you, Mr. John Richards salesman Excalibur, Has the patience of Job. We bought the vehicle from out of state and he had it all ready for us when we got there to test drive and made sure that it was clean and gassed up when it was time to go. In the meantime, There were many kinks that I needed to work out to be able to purchase the vehicle in terms of credit reporting and so forth. (my credit was locked) And he took the time and the interest to continue to work with us through all the paperwork and make sure that we were quite satisfied customers when we walked out the door. So grateful for a personable, professional, and warm experience! Thank you, John.
Response from owner
January 10, 2026
Patricia Graham
One can rest assured that you will receive excellent service when you go to Champion Chevrolet. Their work is top notch, and they are courteous. I give them an A+.
Response from owner
September 7, 2024
Alison Norman
We bought a used truck. David was great! We told him what we wanted and he found it. Everything was completed quickly and we left with a new truck a few hours later.
Response from owner
January 8, 2026
Anthony Thomas
The price was a little over my budget for the truck I wanted the sales woman worked hard to put me in the vehicle I wanted they got me right on my budget, I highly recommend purchasing your next vehicle at Champion in Lagrange, Kentucky
Fred Hoit
Chandler and the entire sales team did a great job supporting me during the entire process. I highly recommend Champion Chevrolet based on my experience.
Response from owner
January 8, 2026
Aaron Mccutchen
Champion is a great place to buy your next vehicle and the service drive is awesome and they are very friendly.
Response from owner
November 16, 2025
Laura Mccord
Delivered my vehicle 1 hour late without time to fully inspect, as I was leaving for work. Came to my door >2hours away. 1st time buying a used car online. Don't do it. Car had body damage I could not see in online pics. Received 1 key fob that was obviously older than the car. My online agent bought me another fob so that id have 2 fobs. Wheels had locks without a lug key. No cabin air filter. Waited >45 days for my title. Called multiple times regarding my insurance policy with no response. This review is 100% accurate, hand to the Lord.
Response from owner
May 6, 2025
Brian Ayres
If you have a problem in the service department the service manager Jack is great. He talked me through the entire process.
Response from owner
March 2, 2025
Courtney Gerald
Hands down the best car buying experience. In and out in under two hours. Todd and Melissa made it a smooth experience, especially since we were trading one vehicle and sailing another. We are thrilled with our new car!
Response from owner
January 4, 2026
Stephen Kinney
Service was busy, my appointment was at 1. My vehicle had oil change, tire rotation, new battery installed in 2 hours.
Response from owner
January 4, 2026
Danny Benson
Exceeded expectations personal service on the highest level best car buying experience ever
Response from owner
January 3, 2026
Cicely Myers
Always a great experience at Champion! Vicki is so fabulous to work with!
Response from owner
January 1, 2026
Bob Wilson
Appointment was prompt, waiting area comfortable, all issues addressed and included an excellent printed report
Response from owner
January 1, 2026
Joseph Milazzo
Samantha was great I’ve never had better service!
Response from owner
January 1, 2026
Joni Griffin
Tim and Melissa made buying a car super easy! I HIGHLY recommend them when buying a car!
Response from owner
December 31, 2025
Bryan Mackey
Tony the Service Advisor is great and always very helpful.
Response from owner
December 30, 2025
Bill Decker
Fast courteous service on my first oil change. No problems.
Response from owner
February 6, 2025
Mattchew B
Great dealership. Very nice employees. I didn't end up buying the vehicle, but was impressed with the knowledge of the sales person that showed me the car and went on a test drive with me.
Response from owner
December 30, 2025
Aleyda Villanueva
We have been taking our vehicles to them for years and even ordered a truck from this dealership in 2021 and have never had a bad experience with them. From the sales department, to service and the ladies who answer the calls in customer service. Every interaction has been exceptional. We had an issue with one of our vehicles on Labor Day weekend and were due to travel that Monday, Tony took really good care of us and although we had an appointment scheduled for 4 days out, the vehicle was towed the same day we called the dealership to make an appointment. The very next day we received a call that the vehicle was ready. They didn’t have to service it or even do a diagnostic on it until the day it was scheduled for, but they really do care about their customers and knew we needed the vehicle ASAP and the truck was already there. We appreciate everyone there and are very thankful they have great people working there. We have one other vehicle that has warranty at a different dealership and they have been nothing but a headache, warranty expires soon and we will be switching all of our vehicles to this dealership. Thank you for always getting us in and making sure were all set. You are awesome. Again, thank you TONY for making sure we were taken care of. Update: took our vehicles to be serviced and again, exceptional customer service. Thank you for always taking care of our vehicles!
Response from owner
September 9, 2025
Yvonne Trabue
Very satisfied with our service. Our salesperson Chris Henson was so efficient and helpful. He made the process of buying a new vehicle seamless. When he left us for any reason he explained the process. Thanks also to Matt C for his great assistance with paperwork. What a great team! Loving our Chevy Equinox LT 2026!
Response from owner
July 27, 2025
Billy Elder
Tony and Jay in service are very helpful and very courteous when problems occur. All the people at champion have always been friendly
Response from owner
December 27, 2025
Shaun Breit
Champions has given me the best service. Glad I came on board when I purchased my vehicle.
Response from owner
September 11, 2025
Duke Harper
If you are in the market for a new GMC or Chevrolet you can’t go wrong with the folks at CHAMPION CHEVROLET GMC in Lagrange Ky. I researched the Truck I wanted online and got quotes from several dealerships. I settled on Champion based on their highly ranked Customer Service and reputation. John Richard’s was great to work with. No high pressure and I got a great deal. John said he drives from Louisville to Lagrange for work everyday because the Tolsdorf family are the best folks he’s ever worked for. Thank you Duke Harper
Response from owner
December 24, 2025
lkohnhorst
I have been dealing with these folks for many years and have always been treated fairly. The service department is top notch and service writers have GM knowledge to help sort out the problem. Unless I was out of town I cannot imagine a situation I would take my Cadillac any place else for repair. If your not happy they are not happy
Response from owner
September 20, 2024
Guardian Roofing
Bought a truck here. It could have caused a horrible accident hurting myself or my family!!@ Prior to purchase I explained to the salesman issac the used car manager billy and the finance guy i dealt with that the front end of the truck had something wrong with it. They assured me it hasn't been through inspection yet and everything would be fixed i live over 3hrs away so I bought the truck and left. 6 days later roughly I picked up truck late at night and on the drive home the upper control arm broke almost in half causing the truck to be un drivable if it fully broke it could have ended myself or my family's live. At this time the manager Billy the gm WES or the owner FRED have offered to do absolutely nothing about it even though I even offered them to just buy the parts not pay labor or alignment just the parts I've been met with multiple people telling me different story's from we will fix it to we will not fix it. They even wrote an IOU for fixing the front end and alignment which obviously was not inspected correctly. I gave them multiple weeks to help me or give me a resolution they've done nothing to help me. Overall horrible experience with them and the lender they sent me with was even worse to get a payoff from! 30+ days truck's been sitting. This lot has no floor plan which means the owner owns everything and could easily afford to make this situation whole for context about $1,900 to fix this situation In my opinion and experience this dealership like most others value profit margins over the safety or concerns of there customers! I will attempt to attach a photo of the damage for proof. Multiple red flags from rude sales members to stuck up attitudes should have made me change my mind and leave before we got to this point. Don't make the same mistake I did and make sure they fix the things they said they would!
Michael carmouche (1FASTZ)
Vickie was an incredible salesperson. We flew in from out of state and she and the team ensured we had a seamless experience!
Response from owner
December 20, 2025
Matthew Moore
Prompt service. Everything done right the first time.
Response from owner
December 20, 2025
Dave Sealscott
John was very personable, he took time to explain the new car to me, (I'm old and don't understand all this fandangled stuff!!!) Thank you John!!!
Response from owner
December 19, 2025
Mark Riley
Awesome experience sale person was the best
Response from owner
December 20, 2025
Elizabeth Blevins
Jay was amazing! He helped get me in before I had to drive 175 one way for a 3-day travel for training!
Response from owner
December 16, 2025
Linda Walling
Todd Waits came to my rescue when my car broke down and was beyond repair. I told him what I was looking for and we narrowed it down to 2 vehicles. He was up front and honest from the start which I like in a person as I know they have nothing to hide. He told me about what my payments would be on the SUV that I chose and he was right on the money. He was willing to help out in any way he could to make sure I would be happy with my car and the buying terms. He is a very courteous and kind man with a world of knowledge in the car industry. We bought our 1 ton Dually Truck from Todd 1 year ago, and my Morher-in-law just bought a car from him 2 months ago and now my new purchase!! I would recommend Todd Waits at Champion Chevrolet to anyone who needs a vehicle! Thanks Todd for all you’ve done for our family!!
Response from owner
December 30, 2019
austin floden
Excellent service knowledgeable, and told them about a problem.I was experiencing, and they said that it should not be a big issue unless I wanted to change.It did not want to push a service
Response from owner
December 12, 2025
Kim Buckler Hydes
No one wants their car to have expensive repairs.... Especially two weeks before Christmas. But I was so thankful that Champion was able to work me into the schedule to fix my engine light. I thought the issue was an oxygen sensor, but it turned out to be much more serious than that. Champion did an awesome job at the repair and it turned out that my invoice was much less than the quoted amount. The service department is awesome and extremely trustworthy! I would not have known any different if I had been charged the more expensive amount. Thank you to Champion for being an honest business in the community!
Response from owner
December 11, 2025
Cathy Williamson
Great service, IAM a Senior citizen and feel safe with a car that I drive that they have serviced.
Response from owner
December 11, 2025
Michael Brown
Fred and his team are great to work with. I have purchased two vehicles from Champion and had a terrific experience each time. The Service Dept is fantastic as well.
Response from owner
January 29, 2023
Brittany Corwin
My dad (who doesn't do Google Reviews) recently had his car totaled. He found a nearly identical car at Champion Auto, and we made the 2.5 hour drive to get it! We worked with Mamie, and her hospitality was unmatched! She made the process seamless, advocated for us, and ensured that we were in good hands. She was professional, relatable, and we had wonderful conversations while financing was preparing for us. I would recommend her to anyone! Don't forget to ask for her famous hot chocolate/coffee drink!
Response from owner
December 11, 2025
PJ Scott
Vickie Ireland is very knowledgeable and professional. She is also very patient.
Response from owner
December 9, 2025
Ron Ortiz
Collision center is excellent and Matt is great to work with!
Response from owner
December 9, 2025
Jeff Martin
Staff was very courteous and professional. No pressure from the staff at all, answered questions with no problems.
Response from owner
December 7, 2025
John Simpson
I have had four Buick Enclaves serviced at Champion. I trust them to do things right and they never pad the bill, as some garages do.
Response from owner
August 17, 2022
Sharon Partridge
Champion Chevrolet has a great service department. We recently brought our Acadia in for diagnostics and battery replacement. We were treated great by Samantha in service and Jeanne when paying and picking up our vehicle. A gentleman brought our car to the front door and had it warmed up and ready to go. I can honestly say we have never been treated so well and fairly by any other dealership.
Response from owner
December 6, 2025
Doug Miles
I arrived early and they took my truck right in. They are very attentive to your concerns and questions.
Response from owner
December 6, 2025
Tim Gividen
Great work and ahead of schedule!! Would definitely recommend!!
Response from owner
December 6, 2025
Jordan Klein
Got my vehicle in and out in under an hour. I always have such a great experience.
Response from owner
December 4, 2025
Kathy Davis
I don’t know. My husband brought my car in but everything seems to be working okay.
Response from owner
December 4, 2025
Daniel miller
Hi, I found my suv on marketplace and texted to the seller and they answered me back right away and then we agreed to go see it and test drive it. When we got to Champion Chevrolet GMC they were soo friendly and helpful, I highly recommend to buy vehicles from them!! Thanks!!
Response from owner
December 4, 2025
Ross Crichlow
My truck went in for the common CCV (23 Silverado Duramax 3.0L LZ0). Luckily they had the part at time of my appointment. I got a loaner to use that was also a Silverado pick up so I didn’t feel like I was out of my utility capability. They had my truck for 2 weeks because the tech went hunting for a week. Everything else was seamless and easy. Didn’t get hassled around.
Response from owner
December 2, 2025