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Champion Chevrolet GMC

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All reviews

999 verified reviews, 4.7★ average, sorted by most recent.

Showing 451500 of 999 reviews.

March 6, 2025

Robert Brown

I took my 2024 Chevy Trax in for a recall for an engine spark timing following auto stop event. The service was outstanding and I was in and out in less than an hour.

Response from owner

Thank you, Robert, for your kind words about our service; we're glad we could get you in and out quickly with your 2024 Chevy Trax!

March 6, 2025

March 4, 2025

Paul Bundy

We had a great experience setting up a test drive and ultimately purchasing our 2024 Equinox EV RS at Champion. John, Hailey, Vikki, and Melissa were all great! Hailey was thoughtful and made sure we had what we needed (and Vikki helped out too!). Finally, Melissa helped us through the purchase process and made it all smooth and easy. Champion just did everything right, again. We also bought a Bolt back in 2023. We love both vehicles and are glad we bought them at Champion; great folks!

Response from owner

Thank you, Paul! We're so glad to hear you had a great experience with us and appreciate the shoutout to Hailey, Vikki, and Melissa; it's wonderful to know you love both your Equinox EV RS and Bolt. Your satisfaction means a lot to us!

March 4, 2025

March 4, 2025

Grace Klain

Overall pretty good experience! Only thing I will say is the original salesperson said we qualified for a certain rate so we agreed on the pricing and everything and signed to lock in on that rate, when we went to financing they showed a whole different rate which was frustrating because we were already committed and it seemed deceptive to all the sudden change it without informing us. Wouldn’t have been a big deal if they would have been up front about it from the beginning. But I love my new car!

Response from owner

Thank you for sharing your experience, Grace. I understand your frustration regarding the rate discrepancy and how it impacted your overall experience. It's important to us that our customers feel informed and confident throughout the process. I'm glad to hear you love your new car! If you have any further concerns or need assistance, feel free to reach out via text or call.

March 4, 2025

March 4, 2025

Paul Bundy

Great experience scheduling a test drive and ultimately purchasing our 2023 Bolt. Staff was efficient and the team did their part to make things smooth for us! Much appreciated!

Response from owner

Paul, thank you for your kind review; we are happy to pass along your comments to the team here at Champion Chevrolet Buick GMC! Please don't hesitate to reach out if there's anything additional we can do for you.

August 22, 2023

March 3, 2025

Steve Bowen

November 25, 2024: left car at Champion for catalytic converter replacement November 27, 2024: picked up car with new c. c. installed December 9, 2024: left car at Champion for them to determine why the new c. c. did not solve my car’s issue December 13, 2024: car blew up during a test drive which required towing back to Champion December 26, 2024: warranty company approved service records January 20, 2025: Champion finds the problem: a scored cylinder January 27, 2025: warranty company approves a new engine and turbo February 12, 2025: everything assembled, but in testing they determined that the old engine had damaged the catalytic converter February 17, 2025: new catalytic converter is installed February 22, 2025: Fred Tolsdorf, Champion owner, discounted my portion of the bill 50%. Thank you! Present: the car is running great! It took a long time, but all is well. Thank you.

Response from owner

Thank you, Steve, for sharing your detailed experience; we're glad to hear your car is running great now, and we appreciate your patience throughout this process.

March 3, 2025

March 3, 2025

Erin Skrine

Great service and my Nissan looks brand new. It was a bonus to get it back nice and clean

Response from owner

Thank you, Erin! We're so glad to hear you loved the service and that your Nissan looks brand new – it’s always nice to have a clean car back!

March 3, 2025

March 2, 2025

wes hickey

They are a great company. They meet your needs and take care of the issues on your vehicle. In a timely manner. Thanks for the great service and excellent customer relationship

Response from owner

Thank you, Wes, for your kind words! We're glad to hear that you're satisfied with our service and appreciate your trust in us to take care of your vehicle.

March 2, 2025

March 2, 2025

Gary Ragland

I bought a jeep Feb 13 last week and the next day the start/ stop system light came on i took it back to the salesman Todd and he said he would take care of it on Monday didn't call that Friday I texted him he said to call Amanda and set up appointment i have call 3/4 time and have not received a call back so we will be buying the the next car somewhere else.

Response from owner

Gary, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

February 28, 2025

March 2, 2025

Chad Carey

Champion is a great dealership to do business with. Honest dealerships are hard to come by and Champion is definitely an honest dealership. A1 experience, every time.

Response from owner

Thank you, Chad! We truly appreciate your kind words and are glad to hear you had an A1 experience with us. Your trust in our honest service means a lot!

March 2, 2025

March 1, 2025

Jessica Link

I am in LOVE with my new GMC!!! Vicki was such a huge help in teaching me all of its functions and taking her time to answer all of my questions! She is so friendly and professional! I love Champion and can’t say enough wonderful things!!!

Response from owner

Thank you, Jessica! We're so glad you love your new GMC and that Vicki was able to assist you with all your questions. Your kind words about Champion mean a lot to us!

March 1, 2025

March 1, 2025

Roger Fouts

First I wanna start with my sales lady Hayley She was great. Really the whole experience was great Even the gentleman and finance They were both down-to-earth people Which made the process enjoyable All in all I think I got a good deal And I think I will remember this experience for a long time Thanks again champion

Response from owner

Thank you, Roger! We're glad to hear that Hayley and the finance team made your experience enjoyable and memorable. Your feedback means a lot to us!

March 1, 2025

February 28, 2025

Me Hassan

This is the second car that we have purchased from Champion. My husband surprised me with a new Rubicon. The staff at Rubicon was and is always welcoming, thorough, and professional, explaining and showing every detail of your purchase. The cars are exceptionally clean and in excellent condition. Last but not least, the pricing is better than some other car lots that offer less for a higher price. I would recommend Champion to anyone looking for a quality vehicle, with an awesome price. Thank you Champion.!!!!

Response from owner

Thank you, Me, for your wonderful feedback! We're so glad to hear that both you and your husband had a great experience with your new Rubicon and that our staff provided you with excellent service. We appreciate your recommendation and look forward to helping you again in the future!

February 28, 2025

February 28, 2025

Beth Greathouse

Chris Henson was very courteous and helpful in the purchase of the 2013 Honda Accord. Will definitely recommend this dealership to other interested prospects.

Response from owner

Thank you so much, Beth, for the wonderful 5-star rating; we truly appreciate your support!

February 28, 2025

February 27, 2025

Mike Payne

it took a long time for service. The price I paid is not what was represented to me, it was about $80 over what was expected. All kinds of hidden fees and unexplainable charges. Also after my tire rotation they failed to put the correct pressure in the front and back. I will think twice about returning..

Response from owner

Mike, it is disappointing for us to hear that your experience was anything less than great. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Champion Chevrolet Buick GMC (502) 222-9477

August 12, 2022

February 26, 2025

Rhonda Williams

Making a simple purchase of a used car turned out not so simple due to my bank card. John was very understanding and never once made me feel as an inconvenience. It took 3 days to finally get the purchase completed and John even came in early on the third day so he would be there to get me through the "simple" process. Thank you John and Champion Chevrolet for making my purchase just as important as someone buying a new vehicle.

Response from owner

Thank you, Rhonda, for sharing your experience and recognizing John's support; we're glad he could help make your purchase feel valued.

February 26, 2025

February 25, 2025

Nikki Heideman

Chris Hensley was amazing to deal with. Very upfront and honest. He made the whole process very easy!

Response from owner

Thank you, Nikki, for your wonderful feedback about Chris; we’re glad he made the process easy for you!

February 23, 2025

February 22, 2025

Ron Smith

A very smooth experience from start to finish. Kyle and Matt were very helpful in providing the information we needed to make the right decision for us.

Response from owner

Thank you, Ron, for your kind words; I'm glad to hear that Kyle and Matt were able to assist you in making the right decision for your needs.

February 23, 2025

February 21, 2025

Mike Carlton

Work was done in a very reasonable time. Service advisor was extremely courteous and promptly took care of getting my truck in the shop. Thanks guys.

Response from owner

Mike, we're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 14, 2024

February 20, 2025

Thomas Hacker

Wife and I had a great experience purchasing out new GMC and will definitely recommend champion for anyone looking for a new vehicle. We was treated very respectfully. Bennett was very helpful and made the process easy. Customer service means everything and they really outshine most competitors. Thank you!

Response from owner

Thank you, Thomas, for your wonderful feedback! We're glad you and your wife had a great experience with Bennett and found the process easy. Your recommendation means a lot to us!

February 20, 2025

February 20, 2025

Lauren Hardesty

Recently worked with Todd and his team to purchase my car. I can’t ask for a better dealership to lean on to help make the process smooth as a first time buyer with great prices to sort through. I recommend checking them out!

Response from owner

Thank you, Lauren! We're so glad to hear that Todd and the team made your first car buying experience smooth and enjoyable. We appreciate your recommendation and look forward to seeing you again!

February 20, 2025

February 20, 2025

Cheri Grinnell

Jay is always great, remembers and greets me by name, and makes sure my car is taken care of- I’m very happy with Champion.

Response from owner

Thank you, Cheri, for your kind words about Jay and for choosing Champion; we're so glad to hear you're happy with our service!

February 20, 2025

February 20, 2025

Neil Sandefur

Great experience. Vickie Ireland was very supportive, informative, consultative, and low pressure. Highly recommend.

Response from owner

Thank you, Neil, for your kind words and recommendation; we're glad to hear that Victoria's support made your experience so positive!

February 16, 2025

February 19, 2025

Bonnie MartinDuke

I was needing to get in fairly quickly for a service call for my 2018 Impala, and I sent a message via text late at night. The service department returned a call early the next morning and got me in the first available appointment. Don't question why, but I I accidently wrote down an appointment for 8:00 am, instead of 3:00 pm. I got there at 7:45 am, realized my mistake and expected to go home and come back. NO WAY. They went on, took me in line and completed the job before I had a chance to even take a little nap. The repair service was all hyped up and very thorough in every step. I even got a discount. I was so thrilled, as always, and will never take my vehicle any where else other than Champion in LaGrange. I know I can trust them to handle me like a family member and since I have been going there for years, I feel like a little sister. I love the company, so ask for Tony and Jay in the service department.

Response from owner

Bonnie, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope you have a great day!

October 23, 2023

February 17, 2025

Haylee Hoskins

My husband and I had a wonderful experience at Champion! We had the pleasure of working with John Richards, and he helped answer all questions, gave us wonderful advice, and we left completely satisfied and confident with our decision! Thank you Champion for making our experience great and we are thankful for all of the help! We LOVE our new SUV!

Response from owner

Thank you, Haylee! We're so glad to hear that you and your husband had a wonderful experience with John and that you're loving your new SUV. We appreciate your kind words and support!

February 17, 2025

February 17, 2025

Emily King

Bennett was an excellent salesman; he listened to my needs and did not push, he was very patient with my requests. I highly recommend you visit with him if you’re looking for a vehicle! The whole Champion team (Matt, Chris, Tony, Jay, AC, Theresa) were helpful and joyful! It was a drive to get there, but well worth it!

Response from owner

Thank you, Emily, for your kind words about Bennett and the Champion team; we're so glad to hear that your experience was worth the drive!

February 17, 2025

February 14, 2025

Ray Hardesty

Best experience I've ever had buying a car. Go see Vickie !!! She makes you feel like you've known her forever!!

Response from owner

Thank you, Ray! We're so glad to hear you had such a great experience with Vickie; she truly has a knack for making connections. Enjoy your new car!

February 14, 2025

February 13, 2025

Jesse Harp

I just bought my second car at Champion and am blown away with how well they were able to meet my individual needs when searching for a vehicle. Vickie did everything she could do help me find the best car for my budget, and I couldn’t be happier with the car I ended up getting! I’ll definitely refer all my friends here. The staff is so enjoyable to work with and it’s evident that they truly care about getting their customers the best deal they possibly can.

Response from owner

Thank you, Jesse, for your kind words! We're so glad to hear that Vickie and the team could help you find the perfect car for your needs and budget. Your referrals mean a lot to us, and we appreciate you taking the time to share your experience!

February 13, 2025

February 13, 2025

VegaG Kids

Great customer service with pleasant attitudes! Very pleased with my visit! I dropped my car off and received text notification with the details of my Tahoe’s inspection. Just fabulous! Won’t go anywhere else!

Response from owner

Thank you, Amy, for your wonderful feedback! We're so glad to hear you had a great experience with our team and appreciated the text notifications—your satisfaction means the world to us!

February 13, 2025

February 13, 2025

Chris Cassity

The GMC denali pretty much sells itself but Champion Chevrolet is the goat of the sales experience, their knowledge and willingness to help is unmatched, he's right when he says "nobody beats a champion!"

Response from owner

Thank you, Chris! We appreciate your kind words about Champion Chevrolet and are glad to hear you had such a positive experience with us. Your satisfaction means a lot!

December 27, 2024

February 12, 2025

Bridgeda Morris

It’s been some time since I’ve purchased a car and my experience was excellent, Ashley is awesome! No pressure…buying a car made easy here at Champion Chevrolet Buick GMC.

Response from owner

Thank you, Brmorrisbm, for your kind words! We're glad to hear that Ashley made your car buying experience easy and enjoyable. Your feedback means a lot to us!

February 12, 2025

February 11, 2025

Eddie Curl

Friendly, accommodating staff. Quick and easy process to car buying. Great selection of vehicles at affordable prices. Overall great car buying experience.

Response from owner

Thank you, Eddie, for your kind words about our friendly staff and the car buying process; we’re glad you had a great experience with our selection and pricing!

February 11, 2025

February 9, 2025

Andrew Holtzapfel

Great service and customer care. Bought a new vehicle, they were fair and patient through the process. Would highly recommend

Response from owner

Thank you, Andrew, for your kind words about our service and for recommending us; we're glad you had a positive experience with us during your vehicle purchase.

February 9, 2025

February 8, 2025

randall lucas

Bought a new 2025 Silverado from Vickie today. Got what I wanted, saved money, great service.I drive past 2 other dealers I used to buy from . Champion will save you money.My tenth new truck bought from Chevy dealers .Drive a little further for a better deal .it’s my second New Silverado I bought from Vickie at Champion .Lagrange, Ky.

Response from owner

Thank you, Randall, for sharing your experience and for choosing Vickie at Champion for your new Silverado—it's great to hear you saved money and received excellent service!

February 8, 2025

February 8, 2025

Laffer66

We dropped our car off the day before it was supposed to be serviced thinking we would pick it up the next day. They called us a little after that and told us it was ready!! All the employees we dealt with there were all so nice and friendly!!

Response from owner

Thank you, Laffer66, for your kind words! We're glad to hear that your car was ready ahead of schedule and that our team provided friendly service. Your feedback means a lot to us!

February 8, 2025

February 6, 2025

Tim Blair

Poor service , tires weren't checked and not sure if anything was , definitely not dealership quality service, won't be going back

Response from owner

Thank you for your feedback. We strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (502) 222-9477 to discuss your concerns, as your satisfaction is of utmost importance to us.

February 13, 2025

February 6, 2025

Madelyn Michele

Chris & Matt at Champion made the car buying process so easy and fast. They got me the vehicle I wanted for the best price. Highly recommend.

Response from owner

Thank you, Madelyn! We're glad to hear Chris and Matt made your car buying experience smooth and that you found the perfect vehicle at a great price. Your recommendation means a lot to us!

February 6, 2025

February 5, 2025

Stephen Hayden

Thanks to Vickie and AC for helping us purchase a 2025 Chevy Trailblazer. We have been customers at Champion for seven years and this is our second new car purchase. We also use the service department. Happy to give them a 5 star rating. Janet and Steve Hayden

Response from owner

Thank you, Stephen, for your kind words and continued support over the years; we're glad Vickie and AC could assist you with your new Chevy Trailblazer!

February 5, 2025

February 5, 2025

Bill Decker

Kyle Nash (salesman), made it super easy in the process of buying my Chevy Silverado. Very knowledgeable on all aspects of the truck operations. No pressure. Also, Melissa McCombs (finance director), was super on finalizing the financial closer. Dealership had great inventory to choose from. Don't hesitate to visit them and see for yourself. Very Happy. 5*****Rating

Response from owner

Thank you, Bill, for your wonderful feedback! We're glad Kyle and Melissa made your experience smooth and enjoyable, and we appreciate your recommendation to others. Enjoy your Chevy Silverado!

February 5, 2025

February 4, 2025

Darcey Gehring

I had my car serviced by Champion after it was hit. Kyle and his crew made the whole transition smooth starting from the estimate, ordering the parts, getting me in once they arrived, and it's complete turn around time was fast as well. I appreciate all of the updates I received along the way as well. Once it was ready I couldn't believe how not only the outside of my car looked, but the inside hasn't looked this good since I first bought my car! I can't say thank you enough, and greatly appreciate the assistance with my rental as well. If your looking for a place to take your car for repairs, look no further. I wish I could give more than 5 stars! 🌟 🤩

Response from owner

Thank you, Darcey! We're so glad to hear that Kyle and the team provided you with a smooth experience and that your car looks amazing inside and out. Your kind words and recommendation mean a lot to us!

February 4, 2025

February 4, 2025

Shawn McCourt

Very happy with my purchase was simple and zero headaches. Vicki was my point of contact will definitely work with her on future purchases.

Response from owner

Thank you, Shawn, for your kind words! We're glad to hear you had a smooth experience, and we'll be sure to pass your appreciation to Vicki for her support.

February 4, 2025

February 4, 2025

Robert Vessels

A intermittent problem my daughter was having with the vehicle that you repaired a month ago.could not be duplicated. Your men looked at the suspension and drove the vehicle and could find any problem. There was no charge for the attempt to duplicate the problem.

Response from owner

Thank you, Robert, for your feedback. We're glad our team could assist with the issue and appreciate your understanding. Your support means a lot to us!

February 4, 2025

February 4, 2025

Amy Foree

took a week to get on the phone to schedule service and the extended warranty i purchased from champion has now not covered 2 things in a row back to back and am done with taking my vehicle for maintenance some where it takes a longer time to get it done to keep up with a warranty company that finds ways not to cover anything i need done.

Response from owner

We appreciate you taking the time to leave us this feedback. We'd like the opportunity to turn your experience around. Please reach out to us at (502) 222-9477 at your earliest convenience to discuss how we can turn this experience into a positive one.

February 9, 2025

February 3, 2025

Emily Schmitt

Issac is by far the best car salesman I have ever worked with, other salesmen just care about getting paid, whereas Issac makes sure I get exactly what I am looking for with not only the price of the vehicle but he makes sure the car is a perfect fit for me. #fenderswithzendner

Response from owner

Thank you, Emily! We appreciate your kind words about Issac and are so glad to hear he helped you find the perfect car for your needs. Enjoy your new ride!

February 3, 2025

February 1, 2025

Bryan Dorado

Tony at Champion Chevrolet was great. When he found out the problem to my transmission, on my GMC 2500 HD, which only had 38,000 miles, he was in direct communication with me. He set me up for a rental until my truck was fixed.

Response from owner

Thank you, Bryan, for your kind words! We're glad to hear that Tony provided you with excellent service and kept you informed throughout the process. We appreciate your support and are here for you whenever you need us!

February 1, 2025

February 1, 2025

Lori Ryan

I had a truly wonderful experience at Champion not only with the service work but the overall friendliness of all the staff involved.

Response from owner

Thank you, Lori, for your kind words! We're so glad to hear you had a wonderful experience with our service and the friendliness of our team. Your feedback means a lot to us!

February 1, 2025

January 31, 2025

Adam Weisman

Purchase process was easy, and they delivered my new truck to me after it went through service and detail.

Response from owner

Thank you, Adam! We're glad to hear that the purchase process was smooth and that you love your new truck after it went through service and detail. Enjoy your ride!

January 31, 2025

January 30, 2025

Robert bennett

They had an open appointment at 3:00p for oil change. I got there early 2:30 and they were completed at 3:30. Great Service

Response from owner

Thank you, Robert, for your kind words and for choosing us for your oil change; we appreciate your patience and are glad you enjoyed the service!

January 31, 2025

January 29, 2025

Brad Kessler

I had a an issue last Saturday where my keys got locked in my car with it running (no idea how this happens) at Enterprise Rental. I walked up to Champion's Service department and talked to Tony. He went out of his way to have a tech drive down to my car and pop my lock. The tech had my car unlocked in about 5 minutes, resolving a stressful situation. The service department really went above and beyond in helping a customer. They definitely earned my business moving forward.

Response from owner

Thank you, Brad, for sharing your experience; we're glad Tony and the team could help you in such a stressful situation and earn your business moving forward.

January 29, 2025

January 29, 2025

Jane Welch

I am in my 90s so the informed, kind attention paid me when I asked questions such as “is my ‘04 Impala worth servicing?” were greatly appreciated. Then the skill of the mechanic replacing vital parts must be excellent because all parts replaced have 2 year guarantee. It’s worth the drive from my place in Prospect to LaGrange to have the kind of honest, skilled service Champion has provided me over the years. Jane F Welch

Response from owner

Thank you, Jane, for your kind words and for trusting us with your vehicle over the years; we truly appreciate your loyalty and are glad to hear that our service has met your expectations.

January 30, 2025

January 29, 2025

Carol Carder

Tony & Jay are so good at their jobs, not to mention just all around good people. I know I can trust them to take care of our cars every time! Will always come back to them for the best service!

Response from owner

Thank you, Carol! We appreciate your trust in Tony and Jay and are glad to hear you always receive the best service from them.

January 28, 2025