All reviews

Jason Tallon

This is the 3rd vehicle we have purchased from Champion, always a great experience! Todd Waits gets us in and out no hassle, love the new car!

K C

We recently purchased our enclave from champion. Chris made our transaction as painless and quick as possible. Many options were presented without pressure, and no games that other dealerships like to play. The process was simple and quick. I would recommend chris and this dealership .

Matthew Macon

Tony and the guys in the service department have been taking care of me since 2019. I could not recommend this group enough. Even when I'm in a pinch Tony will move some mountain to ensure I am able to be seen within a reasonable time frame. Example: I called Thursday and asked for my truck to be seen on short notice for an oil change and tire sensor concerns. Tony was transparent with me in saying they're not sure they can because they are absolutely booked. I appreciate that honesty and transparency. Also, to be fair, they are always booked and I bet it's because of how well they take care of people. Well Tony made it work for Friday morning and asked me to be at the shop at 8am. Everything was taken care of and I appreciate their flexibility. Any other time I would have been flexible myself and waited till the next week when they were free, but I was going out of town and slipped my mind. Thank you to Tony, service department, and everyone at Champion for your service and dedication to your customers.

Chad Hardin

Got a good vehicle at a good price. Laid back atmosphere and not pushy. Todd and Preston are great guys and will do their best to get the best vehicle for your budget. I had a good experience here, and I will be back in the future. Thanks guys!

Brett Kruer

Chris and Preston were fantastic in getting me setup in my new truck. I can't recommend them enough when looking for a new vehicle!

Jonathan Mccoy

Worked with Samantha and Karen in service who both worked so hard to make a challenging situation a win/win for everyone. Thankful to have a management team that cares about their customers to the extent Champion does. Appreciate you all!

Melissa Gandy

I have listened to others talk about the service at Champion being good. I own a ‘23 cadillac and they saved me a trip into indianna for a supercruise update. They will be getting more of my money for this and standard services going forward as it was easy, fast, and right next door!

Ed Hill

First class treatment always received a champion Chevrolet in Lagrange when I walk in the door always greeted with a smile and top notch service, Samantha, Jay, Tony and Sonny. They took my vehicle right in for service. Sonny gave me a ride to my dentist appointment and returned to pick me up. Couldn’t ask for better service. Thank you Champion chevrolet - gmc.

Jill C

I’ve purchased my last three vehicles from champion…This is the first time I’ve worked with the body shop. I hit a deer in my basically brand new pick up. They worked seamlessly with the insurance company and repaired the car to the point you can’t even tell anything ever happened. They did a great job and were easy to work with.

Carol Westrick

Staff is friendly but apparently bc I'm elderly, they knowingly sold a Kia optima to me that has to have entire engine replaced, at the expense of my own extended warranty. Folks be careful of what a t you buy there. They KNEW this engine needed replacement.

Jennifer Clark

Everyone was incredibly helpful! It didn't have to spend an enormous time at the dealership. Vicki took me through all of the features on my car and Preston was great to work with!

Lydia Martin

After a very stressful week (Christmas week) I took my car in due to a nasty leak. I was very stressed and upset about how expensive it was to get fixed - although the price couldn’t be altered any lower, Jay was very patient and understanding with me and even paid for a me to drive a rental for a couple of days until the car was fixed.

Connie Stamm

Kyle was friendly. Typical sales tatics used, present price, I reject, let me talk to my manager, present price, I reject. This went on and on for about 5-6 times. During test drive, I mentioned that I thought the truck jerked when downshifting. Kyle said it was a bump in the road . I said no that was not a bump in the road. They were suppose to clear out the low tire pressure message flashing light . They did not. Once the deal was made, it took close to an hour to get the truck from detail as I was told it was done 45 minutes earlier. I had made it very clear that I needed to be back in Crestview Hills northern Ky by 2 pm to pickup my wife from doctor appt. The truck did not get to me until 1:45 pm. So if I had it to do all over again, I would not. Then when I ask for previous owner contact info so so could reach out to them, I was told that would not happen. But then I found out that it was Law that a dealership had to provide that info when asked by the prospective buyer. I finally got it. So I am not real happy with my experience. Plus I got totally screwed on the trade in value of my truck. I think I have said enough.

Betty Carey

Great experience!! No haggling, no back and forth! Bennett and Kyle are very knowledgeable and helpful. Couldn't do enough for us!!! Will definitely recommend!!

Eric Evans

John was great, very informative and patient while we made our decision to purchase our new Camero LT1/SS, highly recommend.

Sharon Poole

Amazing person Chris was to deal with. Most honest salesman I have ever come across in my 40 years of dealing with car lots. Then to top it off the financial person/ female made it even better. You could tell she had experience in her job and she was Honest and enjoyed her position. What an Amazing team they make!!! Love our Suburban!

Steve Dungan

I had a recall that needed addressed. Champion Chevrolet was able to get me scheduled within a few days. Samantha, who I dealt with, was very friendly and professional. They had my recall fixed within 30 mins. It was a very pleasant experience. Thanks Champion Chevrolet!!!

Jess Zawacki

Excellent service and tremendous care to communicate. Tony, in service, is a pro’s pro. He went the extra mile to help us get a rental as well. The little things mean a lot! He is the best!!

Paul Stratman

Bought my daughter a used car here recently. Transaction went smooth, everyone was polite, and the price was fair. Of course, there were opportunities to add on warranties, and other services, but the sales tactics were not high pressure, and they quickly moved along when we declined. We arrived at 10:30am, took a test drive, and were out the door at noon. We’ll certainly check their inventory when we are in the market for another car!

Eddie Robinson

Had antenna replaced under warranty. Diagnosed quickly and the part came in the following day. Made an appointment to get it installed with a few days and I was back on the road in a very short period of time. Jay, the service manager was a pleasure to deal with and very professional. I will definitely use them for my GMC service rather than the other dealership in Louisville.

nicholas curtsinger

Champion is the closest dealership to me. When I call they know who I am put a personal touch on their service. Recently my starter was showing signs of going out, and even though they were booked through January, the service team found a spot to work it in that day and I was back on the road the next morning. Great place and I wouldn’t recommend anywhere else.

Susan Newton

Awesome car buying experience! My salesman Matt Cooper was amazing, patient and attentive. He answered all my questions and more. He went above and beyond to help me . All the staff were incredibly kind and helpful

Linda Betts

I bought a used 2021 Ram 3500. Since purchasing the truck in late May I have had to have it jumped started 3x. This last time the battery had to be tighten. This is a battery they put in. I have had to miss a horse show and reschedule a vet appointment. I think once they bought it from the auction they did not look the vehicle over. Poor customer service.

William Hancock

Very good experience. They did excellent work and my vehicle was done in a very timely manner. Will definitely go back for future needs

Kevin Caudill

Great experience. Not a lot of haggling or waisting time. Chris Henson was easy to work with. Would definitely recommend him and this dealership.

Patricia Price

I was told my car would be ready Thursday, and it was. Kyle's team did a fantastic job , they even cleaned my car and polished the tires and cleaned my rims... Fantastic work by all involved.. Thanks so much Champion Chevrolet body shop.you guys and gals are the best 👌 . I would recommend you for all my friends and family that need their vehicle back on time and in fantastic shape..

Clay Smith

I have a 2017 Acadia GMC to trade in. Kyle Nash has been great to work with.

Virginia Baumann

My battery just died with no warning! I called Champion and with in 15 minutes Tony Plappert and Sonny Humphrey came to my rescue.Shortly thereafter, I had a new battery and could finish my errands. I can’t say enough good things about all my times for service and the courtesy of Tony& Sonny as well as the entire staff for over 20 years and three cars. Thank you, Virginia Baumann

Randy Carmichael

The work done was exceptional!!! Great communication from the body shop during the repair procedure. Especially Kyle and Dawn.

Pam Green

I found my dream GMC Denali at Champion and while it is preowned I was treated like I was buying new. My search for the Denali resulted in finds at big city dealerships and I know what often comes with those dealerships - mediocre customer service by a 20-something sales guy. I drove over 90 minutes from Indiana to Champion because it was a smaller dealership and I was hopeful for a better experience. I met Chris who has years of experience with sales and most importantly with the vehicle I was interested it. Unlike past experiences with other dealerships when buying preowned where you’re handed the keys and sent out the door, Chris went above my expectation's by taking the time to give me a full orientation of the truck. He even filled the fuel tank! Buying a new vehicle can be a stressful process and it still was but Champion exceeded my expectations with the service provided.

Alison Adams

Champion’s body shop did great work at a reasonable price. No price padding like some others. The car was even ready early. They also cleaned the interior and even the windows. Highly recommend.

Bill Baribeau

Vickie was our sales person. She is very knowledgeable about our new truck and its features. She is very easy to work with and I would use again in the future. She gets 5 stars. The only thing that I didn’t like is the fact that the dealership itself preinstalled two items. One that I actually liked was the auxiliary brake light that flashes for about 2 seconds then goes solid red. The other thing is an AVAS gps system that would locate your truck if it was stolen and also tell you when your vehicle needs servicing, all for the outrageous price of $799. Then going back and rereading all of the paperwork that you had to sign, it is only good for 36 months.

William Poole

One of the best car buying experience i have ever had. No back and forth i new what I wanted to spend and new what I wanted for my trade it was like they where reading my mind great experience all way around sorry have no pics. Way to go Chris 👍👍👍

Linda V

Bought a car, paid too much but that was my fault for not shopping around. Skip to later when I needed to sell a car. My salesman Quinten was interested in giving me a quote. The quote was a complete LOWBALL. I ended up selling my car to Carvana for 2,800 dollars more than champion offered. Beware of them

Bailey Rice

Everyone at champion is an absolute pleasure to deal with! I couldn’t have asked for a simpler and more painless car buying process. I couldn’t recommend the folks up there enough.

Nick Gozzard

I came from Cincinnati to buy my truck here and would do it again without question. The dealership gave me exactly what I wanted on my trade, the sales rep was awesome and they gave me a great price. 5 stars easily.

ray kasun

I was is a quite a bind needing a quality used vehicle the evening I visited. Quentin my sales rep and Paul the used lot manager very helpful and honest, they worked together to make sure I was provided a quality used car for my budget. An issue came up the vehicle a couple of months after the purchase. The service department went above and beyond! They repaired the issue with no cost to me. I will definitely go back to Champion for my next vehicle need!

sonya tapia

Just LoVe working with this team! This is my 4th purchase with Champion Chevrolet in LaGrange and Vickie is the Best!!

Austin Molesworth

What to say, whay to say, I cannot express enough gratitude toward this place. My wife and I have been searching tirelessly to get me a newer truck and to get her out of her kia and back into a truck. I came across champion Chevrolet on cargurus. They had 2 used trucks that peaked our interest. I got ahold of them on a Monday and by friday we had a deal worked out on not one but both of the trucks. We worked with Vicki and John for the sale and with Matt for the financing. We have dealt with numerous different car dealers throughout the years and, one thing we have notice is that usually when you leave a deleaership you feel takin advantage of. Well that was definitely not the case with this place. We left very happy and felt that we got more than a fair deal. They definitely went above and beyond any expectations of a dealership. I was very impressed with the fact of even on used vehicles they do a full service and detail. John would not let me take one of my trucks home until it had the service done and checked out good. Mind you we live 2 and half hours away and did the drive with 2 kids. But it was well worth it and I will forever recommend champion Chevrolet to any body that is looking for a great vehicle and even better service. They made us very comfortable and did not rush us while the paperwork got put together. Thank you again John, Vicki, and Matt for everything that you guys helped us with on getting us in our amazing new to us trucks.

david cheshire

Salesperson rushed thru very fast with my wife, showing her the features of her new Equinox. He was working on another couple-trying to sell a car, test drive, etc., while we were purchasing. She asked about the height settings of the tailgate-he told her it was fine, that he set it at 3/4. It almost hit our garage door when we opened it, while parked. Just serve one customer at a time, or stay focused on the actual $35,000 sale just made.

Tate Mason

The sales department was great, but the service department did a horrible job. The service representative, Tony, lied to me on several occasions about what the warranty would pay for and work that was supposed to be completed and was not. They had my vehicle for two months, replacing the engine and within one day I had to take it back and that’s when they informed me I needed a new transmission. Not sure why they didn’t catch that during the two months they had it, especially since they were supposed to flush the transmission. I even called to confirm that they were going to flush the transmission during the engine work and they said they would. When I picked it up, they said they had not flushed the transmission. he told me the warranty would not cover a certain part of the work which was gonna cost over $1000. I asked him if it would be worth calling The warranty company to confirm and he said no, I would just be wasting my time. I called the warranty company, and they immediately said they would cover the part and said that it would not make sense for them not to. I am not a hard man to please, but very unhappy with my experience at Champion.

Kelly Wheatley

I had a great experience at Champions. I bought a used van at a great price. They allowed me to take the vehicle for a pre purchase inspection and worked with me on one small repair that was needed. I worked with Isaac and it was the easiest car buying experience I’ve ever had.

Jeff Vessels

I paid $169 for a verbal estimate today with no information for the repair, from a code reader. Which I already had gotten before I came. Thought it would be a warranty issue. Turned out to be billable. Won’t ever go back. Mind changed. It was a paper work error me not getting my real estimate. A manager called, apologized and addressed my issue. They did what I expected and I will use them again, they are a solid stand up company.

Jesse Chappell

(Update) found the power steering issue. When power steering line was replaced by champion. They cross threaded the fitting on the line that goes into the back of the power steering pump. $800 later and i can finally drive my truck without leaking fluid everywhere. This place really earned the name stealership. Seems to be a ongoing issue with this dealership. Seen several reviews for the same problem. Bought a used truck. Hadn't been through service yet. The Saturday I purchased the truck I was promised it would be delivered later that day. Few hours later I was called and told the only issue with the truck was a power steering line and the part wouldn't be in till the following Monday and the truck would be delivered then. When Monday came around I was contacted and told that the part for the airbag issue needed to be ordered. Was never told there was an airbag issue beforehand. Was only told the power steering line was the only issue. The next day (tuesday) I was told it would be 3-5 days before the airbag part would come in. Friday the part supposedly came in. I was contacted and told that the truck would be delivered later that day. Heard nothing else till the next day. Thats when I was told that the airbag part was incorrect. And the right one couldn't be ordered till Monday. Monday came around and I was told the part was discontinued and the airbag issue could not be fixed and I needed to come pick up the truck instead of it being delivered like I was promised. After taking possession of the truck there was an airbag light on. I expected that. I made it on to the highway and drove 5 or so minutes when I got a service tpms system message come up. After only sitting in my driveway overnight there was a puddle underneath it. Took it into the shop the very next day. Found out there is not a single tpms sensor in any of the wheels. Not sure how they got the light to stay off for that long. Especially seeing as tpms is not something you are supposed to be able to turn off. Also found that the power steering pump is severely leaking. To the point where I only had the truck a day and a half and had to completely refill the power steering reservoir. Also found several more leaks. The transmission cooler lines, oil pan gasket, and the power steering rack and pinion. Took several days to get the initial inspection sheet from the dealership. My mind is completely boggled by how much was attempted to be hidden from me. I have owned the truck a week now. So far I've had to refill the power steering reservoir 5 times. Also the part I was told for the airbag that was "discontinued" was ordered and installed by a different dealership in less time than champion had my truck. This is shamefull. There really needs to be more transparency when it comes to purchasing from champion. Make sure if you buy from them you get an inspection done or at the very least get the inspection sheet from them. Champion is liars and they will straight ignore you if you have issues.

Chat Flood

I bought a used 2017 RAM about 2 months ago. Everything has been great! Mr. Church is the best salesman around. I have followed him to 2 dealerships now.

Kaitlyn Inghram

Chris was very easy to work with!!! As everyone else we talked too. Everything went smoothly.

Crystal Adams

After reaching out on a Friday, sending in my information. The deal was sealed by Monday evening. I have always had phenomenal experience working with Tim Churchill on purchasing a vehicle. Fast and accurate service from start to finish. He's very deserving of the 5 stars. The team he works with were also deserving of the rate. Nice environment and friendly staff.

Linda Goin

For the past nine years, I've been treated with respect and courtesy at the Champion Chevrolet. However, this past year something changed. I don't know whether it was because my car turned 10-years-old or what (despite the fact they were my only service folks as well), but I spoke to several other mechanics and individuals and all of them felt I got screwed when my car went through a series of unfortunate incidents after being "fixed" several times at their service center. I lost my car in the process, which broke my heart. I don't know that I'd ever purchase another vehicle from them. I really have mixed feelings about this incident, because they treated me so well for so long. But, the treatment I received within the past three months was beyond my understanding.

Sunda Lawrence

Chris and John were both great to work with! The whole staff is friendly and really care about the customer experience. I will highly recommend them!

Emily Smith

I really wish our experience was different because everyone else seems to have great things to say. But unfortunately, that was not the case for us. We went to buy a second (inexpensive) car for my husband to use to drive for work. We found Champion and went to see it. My husband test drove and we decided to purchase with the understanding that they would be sending the car to service to get a workup. They stated that the car should be ready on Monday or Tuesday. Tuesday comes, and we are informed that the car needs a transmission part that would be in on Thursday. Our salesperson told my husband the exact part that the car needed. Thursday we were informed that the “parts” are on backorder, and they don’t know when they will be in. They told us it could be a week, or it could be 1 month+. They offered another car that was 80,000 miles more as a replacement or we could pull out of the deal. As we expressed our feelings about the situation, our salesperson became aggressive We requested a call from a manager and when he called, he brushed off the situation. We decided to pull out of the deal, as the service went from 1 part to multiple parts, and from ready in 2 days to no ETA. We found out around 2-3 days later that the car was back on the website for 1K more than they were originally selling for. But when asked about they cars condition they said “oops, this has mechanical issues and is not really for sale”. I would think this was a fluke, but I’ve had 2 other family/friends have similar experiences with false mechanical information when working with the dealership. Again, I really wanted to love it there, but something feels very off.