Tony

Gerald Adair

Great people. Great to work with and great service. Thank you. I enjoy dealing with Tony and all .

mike oriordan

Excellent service had a warranty issue with my 25 sierra and Tony got me in and out in record time guess that's why nobody beats a champion !😂

Mike Stigler

Great experience, Tony and the team always do a great job with service.

Bill Kemper

Everything went very smooth. Tony was awesome to work with. This was my first time getting service at Champion. Definitely coming back.

liz bayer

The service department at Champion chevrolet GMC in lagrange is wonderful. Between my 2024 tahoe and my husband's 2019 silverado 2500 we can always count on quality work. Tony is very easy to talk to about any concerns we have with our vehicles.

Eric Hutchinson

Champion Chevrolet has consistently taken excellent care of my fleet vehicle over the years. I drive a Chevy Traverse, and their service team truly knows what they’re doing — they are the experts I trust every time I need work done. What really sets Champion Chevrolet apart, though, is the people. Tony and Jay are the faces you see when you come in for service, and despite how busy they are, they always take the time to make the experience personal. I’ve been coming here for several years now, and they know me well — often asking about my kids, family, and sports. That kind of care and consistency means a lot. Amanda handles scheduling my service appointments and is always incredibly pleasant to work with. She’s patient, kind, and so helpful when I’m trying to juggle service times around a busy schedule. A big shout-out to Tony, Jay, and Amanda — they are the reason Champion Chevrolet continues to be my go-to. Highly recommend this team to anyone looking for reliable service and people who truly care.

Lesa Woosley

Always great friendly service! Thanks Tony and Jay.

Kevin Hill

Tony and Jay always do an excellent job taking care of me and my Chevy Tahoe. I always feel i'm always in excellent hands. Been a customer for many many years.

Bryan Mackey

Tony the Service Advisor is great and always very helpful.

Aleyda Villanueva

We have been taking our vehicles to them for years and even ordered a truck from this dealership in 2021 and have never had a bad experience with them. From the sales department, to service and the ladies who answer the calls in customer service. Every interaction has been exceptional. We had an issue with one of our vehicles on Labor Day weekend and were due to travel that Monday, Tony took really good care of us and although we had an appointment scheduled for 4 days out, the vehicle was towed the same day we called the dealership to make an appointment. The very next day we received a call that the vehicle was ready. They didn’t have to service it or even do a diagnostic on it until the day it was scheduled for, but they really do care about their customers and knew we needed the vehicle ASAP and the truck was already there. We appreciate everyone there and are very thankful they have great people working there. We have one other vehicle that has warranty at a different dealership and they have been nothing but a headache, warranty expires soon and we will be switching all of our vehicles to this dealership. Thank you for always getting us in and making sure were all set. You are awesome. Again, thank you TONY for making sure we were taken care of. Update: took our vehicles to be serviced and again, exceptional customer service. Thank you for always taking care of our vehicles!

Billy Elder

Tony and Jay in service are very helpful and very courteous when problems occur. All the people at champion have always been friendly

Adrian Smithers

This is an updated review… my experience with Champion Service was great start to finish. Communication with Tony and the Parts manager was excellent throughout the 3 months they had my vehicle (engine was on back order, not their fault). I was kept updated on the status of the engine and provided a vehicle to drive since this was warranty issue, which was extremely helpful. Staff was very friendly and helpful answering questions anytime I checked on the status of my back ordered engine. Work was done to my satisfaction and my vehicle had even been washed when I picked it up. Just an overall VERY POSITIVE experience. Thank you for all your help!

K. Dohn

Best source for Corvette or other GM service at least in this region from my experience. People bring their cars from fairly far to have them serviced here. Greg is a top notch mechanic specializing in Corvettes. Tony and Sonny were also great to work with. Top notch service crew here.

Gary Snyder

Tony in the service dept was great. Thank you for getting me taken care so quickly.

Harley Wheeler

Tony was my service advisor. He did a great job setting up my warranty and executing it. I realize he has a heavy work load and appreciate him getting my vehicle in and repaired.

Glenda Kline

On our way home to Texas, we had a flat on our GMC pickup on the interstate which required a new tire. Tony, Trystan & the guys at Champion GMC service department worked extra hard to take care of us & get us back on the road. Thank you, Steve & Glenda Kline

Patti Baker

Jay and Tony always take excellent care of my truck.

Walt Fuhs

Shared my concerns with Tony and he listened and took care of the issues I was having with my truck. Highly recommend the dealership and definitely the service department.

Stephen Dent

Called Champions and talked to Tony to set up a date for the Airbag safety Recall . He was very accommodating and set a time that suited my schedule! I called the day before my appointment and asked if I could also get an oil change and tire rotation and was told yes! Once I dropped the vehicle off Tony was again very accommodating and notified me once the work on the vehicle was completed, ahead of time!!! I highly recommend Champions!

Donna Leet

This was my first time at Champion for service and it was great. I would like to thank Tony, Ryan, and Greg for recommending this staff. They were friendly, helpful, and knowledgeable. I felt respected as a new customer. Highly recommend Champion.

Trace Chesser

Great job , very happy. The only thing is they need to hire more help. The service manager (Tony) was doing everything he could to help. It’s just too much for a couple of people to handle. Drivers (Sonny and Bill), are great as well.

Stephen Gruner

My service writer (Tony) does a great job and keeps me informed of the progress of my service on my 2022 GMC Sierra. Steve G. La Grange, KY

David Kost

I scheduled a tire replacement and alignment for my 2015 Corvette. Tony has been my "go to" Service Advisor since purchase in December 2020. Always helpful and Customer Service focused. It was a busy day and a longer than normal wait but Tony kept me apprised of the progress and was apologetic regarding the wait. Greatly appreciated! Things happen and I've come to understand sometimes this is part of the equation. I will continue my relationship with Champion because of Tony. Thank you! 8/23/25

R T

Great service. Tony & Greg took care of my vehicle promptly and kept me updated during my experience. Highly recommend!!!

P Black

Great experiences once so far. Tony in service was great to deal with on the first oil change. A+

Ross Vale

Great service! Fast and friendly. Tony got my truck serviced and back on the road in no time. Thanks y'all!

Kasmira

Took my 2021 chevy with 40,000 miles in because check engine light came on with code for turbo charger. I made an appointment for Wednesday and they said it would take 6 or 7 days to confirm diagnosis, order parts, and put them in. It ended up taking them a week to even assign a tech to it. Meanwhile im calling every day and the people answering phones seemed very annoyed with me and never knew anything about my car. My service person was tony. He never seemed to be available when i called but he also never offered up information on his own. I always had to leave messages for him and then he would maybe send me a text message back the next day. It ended up taking one week for a tech to even be assigned and then the parts took a week to arrive. I didn't get my car back for two weeks. The repair work was under warranty but i still had to pay over 200$ in ubers to get to work and back during those two weeks. Its extra frustrating because if they had just looked at my car during the scheduled appointment i made, then the parts would have been there in the first week like they had originally told me on the phone when i made the appointment. I understand delays in getting parts or just being busy but this was so inconvenient. I went to this chevy dealership because the others in the area seemed to have an even worse service department. Makes me want to never buy a chevy again because none of the dealerships are friendly unless you are buying and I've had multiple problems covered under warranty with this car that is less than 5 years old.

Jack Olcott

Nothing beats a same day service appt...@Champion you can expect fast, family friendly service from the entire Service team. If you need your GM vehicle serviced and want the best trained techs to touch your investment call Champion Chevrolet and ask for Tony in service...Mark of Excellence support. Always.

andrea largen

We have been long time Champion customers and always have a great experience ! Vicki, Jay, Tony and Karen always provide a high level of customer service.

Timur

Champion Chevrolet is just what their name states, “CHAMPIONS”. I have 2 Avalanches and a Buick Encore that I have serviced there. From the time you walk in til you leave with your car fixed they treat you like family. Friendly, courteous and honest are words that resonate with their service department. Tony and Jay (and the rest of the gang) are professionals of their trade. I give both of these gentlemen the highest marks for friendliness and outstanding service. They know their cars and are able to quickly analyze your vehicle’s needs, provide prompt service then quickly and professionally get you back on the road. The mechanics are top shelf and provide top quality work. I have taken my trucks to different dealerships in the past but now only trust owner Fred Tolsdorf and his outstanding group to care for my vehicles. Thanks for all you do for your customers.

Mike Carlton

Tony worked my truck in even though I showed up on the wrong day. Front brakes/rotors were done . A great price on tires too. Thanks Tony and Champion for great service.

John Stasiowski

The service writer Tony and service tech Greg were very friendly and informative. They kept me up to date on the car’s progress throughout the time they had it. The only thing that I wish they had was a larger service bay in order to store removed parts and give them a bit more elbow room.

Micah Patterson

Service was excellent . Price was awesome and they even beat Costco on price for tires with an alignment. Tony was super helpful. All in all it was a great experience!

Ashli Collins

Service engine light came on the day before a trip to the beach. Amanda and Tony were great! They worked my Tahoe in, checked it out and got me on the road!! GREAT customer support.

Greg Phillips

Champion has the best service department I’ve ever worked with and I think Tony and Jay are big reason why.

Alexis Rea

I always get my Chevy serviced at this dealership. The process is always very smooth. Tony and Jay are always very kind, despite being so busy!

Mark Dunn

Tony did a great job taking care of me and keeping me updated about when my car was finished.

Charlene Jennings

Service department was absolutely amazing. Got me worked in for my trip and fixed my issues. Tony and Jay both are so very friendly and courteous to their customers. I watched as others walked through the door. They also kept me up on what was going on with my vehicle via text which was great!

Bonnie MartinDuke

I was needing to get in fairly quickly for a service call for my 2018 Impala, and I sent a message via text late at night. The service department returned a call early the next morning and got me in the first available appointment. Don't question why, but I I accidently wrote down an appointment for 8:00 am, instead of 3:00 pm. I got there at 7:45 am, realized my mistake and expected to go home and come back. NO WAY. They went on, took me in line and completed the job before I had a chance to even take a little nap. The repair service was all hyped up and very thorough in every step. I even got a discount. I was so thrilled, as always, and will never take my vehicle any where else other than Champion in LaGrange. I know I can trust them to handle me like a family member and since I have been going there for years, I feel like a little sister. I love the company, so ask for Tony and Jay in the service department.

Emily King

Bennett was an excellent salesman; he listened to my needs and did not push, he was very patient with my requests. I highly recommend you visit with him if you’re looking for a vehicle! The whole Champion team (Matt, Chris, Tony, Jay, AC, Theresa) were helpful and joyful! It was a drive to get there, but well worth it!

Bryan Dorado

Tony at Champion Chevrolet was great. When he found out the problem to my transmission, on my GMC 2500 HD, which only had 38,000 miles, he was in direct communication with me. He set me up for a rental until my truck was fixed.

Brad Kessler

I had a an issue last Saturday where my keys got locked in my car with it running (no idea how this happens) at Enterprise Rental. I walked up to Champion's Service department and talked to Tony. He went out of his way to have a tech drive down to my car and pop my lock. The tech had my car unlocked in about 5 minutes, resolving a stressful situation. The service department really went above and beyond in helping a customer. They definitely earned my business moving forward.

Carol Carder

Tony & Jay are so good at their jobs, not to mention just all around good people. I know I can trust them to take care of our cars every time! Will always come back to them for the best service!

Matthew Macon

Tony and the guys in the service department have been taking care of me since 2019. I could not recommend this group enough. Even when I'm in a pinch Tony will move some mountain to ensure I am able to be seen within a reasonable time frame. Example: I called Thursday and asked for my truck to be seen on short notice for an oil change and tire sensor concerns. Tony was transparent with me in saying they're not sure they can because they are absolutely booked. I appreciate that honesty and transparency. Also, to be fair, they are always booked and I bet it's because of how well they take care of people. Well Tony made it work for Friday morning and asked me to be at the shop at 8am. Everything was taken care of and I appreciate their flexibility. Any other time I would have been flexible myself and waited till the next week when they were free, but I was going out of town and slipped my mind. Thank you to Tony, service department, and everyone at Champion for your service and dedication to your customers.

Ed Hill

First class treatment always received a champion Chevrolet in Lagrange when I walk in the door always greeted with a smile and top notch service, Samantha, Jay, Tony and Sonny. They took my vehicle right in for service. Sonny gave me a ride to my dentist appointment and returned to pick me up. Couldn’t ask for better service. Thank you Champion chevrolet - gmc.

Jess Zawacki

Excellent service and tremendous care to communicate. Tony, in service, is a pro’s pro. He went the extra mile to help us get a rental as well. The little things mean a lot! He is the best!!

Virginia Baumann

My battery just died with no warning! I called Champion and with in 15 minutes Tony Plappert and Sonny Humphrey came to my rescue.Shortly thereafter, I had a new battery and could finish my errands. I can’t say enough good things about all my times for service and the courtesy of Tony& Sonny as well as the entire staff for over 20 years and three cars. Thank you, Virginia Baumann

Tate Mason

The sales department was great, but the service department did a horrible job. The service representative, Tony, lied to me on several occasions about what the warranty would pay for and work that was supposed to be completed and was not. They had my vehicle for two months, replacing the engine and within one day I had to take it back and that’s when they informed me I needed a new transmission. Not sure why they didn’t catch that during the two months they had it, especially since they were supposed to flush the transmission. I even called to confirm that they were going to flush the transmission during the engine work and they said they would. When I picked it up, they said they had not flushed the transmission. he told me the warranty would not cover a certain part of the work which was gonna cost over $1000. I asked him if it would be worth calling The warranty company to confirm and he said no, I would just be wasting my time. I called the warranty company, and they immediately said they would cover the part and said that it would not make sense for them not to. I am not a hard man to please, but very unhappy with my experience at Champion.

Cindy Adams

I always have a great experience when I go to Champion Chevrolet for my oil changes. They are always so professional & kind! I am very impressed with their service. Tony & Jay are always so helpful!

OWEN MORRISON

Fantastic service Jay and Tony are great and everybody else I met yes Is too crowded. I’ll never come back. They always find something to charge me double far twice them out. I planned on no more dealerships for me. Thank you Tony and Jay are great though.

Matthew Cooper

My service writer Samantha Cornett was truely amazing in getting my oil change and tire rotation completed in a timely manner….especially since I sprung it on her in the morning as we are leaving for Disney. I would recommend Samantha or Jay or Tony to anyone as they all do an AMAZING job. Champion for life in my book.

wendy mullins

Tony Plappert helped my husband and I decide about making a major repair to our vehicle by giving us all the details regarding the issues and what would need to be done to diagnose and fix the problem as well as the preventative things we could do to not have further engine issues. He called the warranty place multiple times for us as well to see if we had any coverage. The engine had to be pulled out and reinstalled to fix our issue. The car was surprisingly repaired in 1 day after the diagnosis and the service was excellent!

Maddie Hobbs

Had an appointment for my 2019 Chevrolet Equinox on Monday 8/21 for a routine transmission flush (for warranty), spark plugs, and to look at a suspension issue. Drop car off as soon as they opened for my appointment. Tony was my advisor. Monday came and went didn’t hear anything, called Tuesday left messages and didn’t hear anything. Finally, on Wednesday got a call that they were just starting to work on it. Completed transmission flush and found issue with suspension (had to order parts for this issue so was planning to take it back on 8/28). Was able to pick up my car on Thursday 8/24. Husband drove it home, it was not shifting right. Took it to Cincinnati on Friday 8/25, started to shift worse. Called the shop immediately. Told them the issues and that we were planning on dropping it off on Monday and asked if they could look at transmission again. We were first told it could take 500 miles to “re-learn”, then told 800 miles, then when I spoke with the service manager said anywhere between 800-1000. Took car back in on 8/28 for suspension and to look at transmission. Again no communication, left several messages and never received calls back. Picked up the car was still having shifting issues told again to give it 1000 miles. Drove to Cincinnati and back 2 times, went to Nashville and back, drove to Cincinnati and back 2 times this week, well over 1000 miles. Called today 9/8 to let them know it was still not shifting right. They said they would look at it but couldn’t get back in until Thursday 9/14, that is unacceptable. Took the car in for routine maintenance, and it is not driving correctly. Have had horrible customer service.

Jesse Gunter

I brought my truck in there starting in February for a misfire that I told Tony in service department that I believed it is the in the transmission. They worked on it and a few days later I picked my truck up. A few weeks later my truck started doing the same thing so I called and made an appointment to bring it back for the same problem. This time they had my truck and wouldn’t even return my phone calls so I could find out what they had decided it was this time. Finally after leaving a message for the manager I received a call and was told what they would be fixing. Waited a few days and nobody had given an update so I called only to never receive a call back again and then when someone finally called me back I was told my truck had been sitting there ready to be picked up which would have been nice if they would’ve called and told me my truck was good to be picked up considering I’d been paying for a rental. We get my truck back and realize a few weeks later that the same problem still exists. So I called back up there to get my truck in for a 3rd time. This time they had me drop my truck off on a Tuesday and didn’t even get to it until the following week after I was told they would look at it when I brought it in . As always no call or updates and can never reach Tony in service. So again l leave a message for a manger to call me then all of a sudden Mr. Tony calls me and informs me that I would need a new transmission and that this would cost me almost $8000. Now here it is July almost August and my warranty has now expired. It expired at the end of March. I was told that they would help with something because if they would’ve have fixed the problem correctly the 1st time I brought it in February or even the 2nd time I brought it back my warranty was still good and would’ve covered it. So when all of this happened the woman Vickie called the owner Fred and looked at all of my paperwork and said yes this is crazy and that Fred would be calling me to work something out on my truck. Well here we are 3wks later with no phone call from the owner Fred or anyone for that matter about what they were going to do to help with a problem they should’ve caught when I brought it in the 1st time and nothing just like always. I’ve only put 24,000 miles on this truck and have receipts on everything that I’ve fixed since I bought it and that’s almost $5000. I’ve never dealt with such a bad experience in my life and don’t see how some people sleep at night screwing people the way they do.

Beneda Johnson

Tony is the reason we drive from Carrollton to have any work done on any of our vehicles. The whole team goes beyond to make sure you’re completely happy! We will never go to the local Chevy dealership again! We will gladly drive 30 minutes to Champion! Billy Sean is a great asset to your team as well! We’ve purchased 2 vehicles within a month. My brother in law purchased a vehicle a day after I did! Best dealership we have ever worked with!!!!

Chris Foster

Great service as always. Tony and Jay got me in quickly, had the shuttle take me to work and pick me up, and service was done promptly. I bought my truck from Champion and get all my service work there.

RobiLyn

Champion has always treated me right with my new SUV purchases and trades. Vickie works her magic on the numbers! And then I follow up with the service appts through Tony. The garage does an excellent job for us, as well. I'll stay loyal to Champion!! 😃

Vincent Jennings

Tony P, in the service department, was fantastic! I had my 2023 Corvette towed to the dealer at 11 pm on Wednesday night due to a bent and cracked rim. He jumped on it first thing Thursday morning and by Friday morning had me on the road with a new rim and tire. Communication was awesome and he always kept me updated with the status. Kudos to Tony and the team.

Matthew Gladieux

Traveling from Texas to Ohio with my wife and 2 dogs, we got bad diesel and truck wouldn't start in Kentucky. Called our roadside assistance and they were 3 hours away. Called the nearest dealership, Champion Chevrolet and they were able to send a wrecker, pick us up and get us a rental, in a total time of about 45 minutes to an hour. They were able to get our truck fixed in less than 2 days. We were able to continue our journey to Ohio. Thank you Tony for the best customer service I have ever experienced. If I could give more than 5 stars I would.

John Salamida

Excellent service and communication. I was referred to Champion Chevy by an acquaintance, and I am very thankful for that. Tony and Amanda were keeping me up to date constantly. The work done and the service from the team were Stellar!

Todd Hunter Campbell

The entire team at Champion—from Tony, Jay, Robert and all in service to James and Kyle in the Collision center—truly went the extra mile, and then some, to make sure my car came back even better than before. I really appreciate their attention to detail, and the personal care they have faithfully offered me and my family for 20 years.

brooklyn s

Absolutely wonderful service. Quick, reliable, and very nice. Tony the service manager specifically, kept us in the loop about our transmission replacement every step of the way even though he was extremely busy. I cannot brag on this manager and location enough. Thank you for all of your hard work and GREAT customer service!!!! We will be returning with any future purchases from here on out!

monica helsley

Todd Waits and Champion Chevrolet were super !!! I’m so happy with my new car and we are hoping to buy another one very soon !! We have also relied on the service team over the last 20 years Jay and Tony and the rest of the team have treated us great !!

Elizabeth T.

Jay & Tony both in service are super! Always so friendly & answers any questions we have about anything! The best part is anytime we call or come in, they know us by name & always greet us by our names... it’s nice to be remembered. We always come here for our oil changes & never have to wait too long! I’ve never had any problems. 😊

Debra Edwards

We have been customers of Champion Chevrolet for 15 years! We have purchased 22+ vehicles during that time. The level of service we have received from the Sales department and the Service Department has been Outstanding! Vicki in sales has been very knowledgeable of all products offered. She is attentive to our needs in all situations and has made the car or Truck purchase a pleasant one. Jay and Tony in service have also been very helpful and attentive to our needs. We will not purchase a vehicle or have one serviced any where else.

Leila C

I was broken down with my 7 year old daughter 1,000 miles from home and they treated me like family! Karen Hawkins (service manager) and Tony Plappert (service advisor) were not only quick and thoughtful but made sure my car was ready to make the rest of my trip home!!! Thank you Champion Chevrolet!

T McQuade

Champion's service department is the best. I've been dealing with Tony, Judy and Jay for years and would recommend them to anyone. I've purchased several GM vehicles from them in the past, and the Sales and Service departments have always come through when I've needed them. Way to go Champion ! You've earned an "Extremely Satisfied" from me !