Routine Maintenance

Caroline Elders

Came in for a oil change, talked to Sam Haider for a brief while, wonderful chat! When I buy a car I'll come see Sam!! He's great

Billie Huff

I really need an appointment because my oil was on 6% and I don’t ever have any days off, they fit me Right inwith a smile, even though they were busy! They never disappoint me and they’re always pleasant!

Mary Rumsey

I had a 10:00 appointment for an oil change and tire rotation. I had to wait 2 hours and 40 minutes only to find out when I went to pay that they forgot to do the tire rotation. I’m very disappointed

Bill Shingleton

Friendly service. The oil change/tire rotation/battery replacement took a little longer than anticipated, but that was likely due to their staff shortage due the flu-outbreak.

Rex Wuthrich

Vehicle was in for scheduled routine oil change, rotate tires and inspection. Service performed was done properly, however, it took 2 1/2 hours when they knew in advance that I was waiting and was told at check in that it should only be 1 hour.

Marianne Crissy

I have my 2015 Rav 4 serviced at Chsmpion because of their Saturday hours. The service department is knowledgeable, efficient, honest, and friendly. They keep my Rav 4 running like a top!

BETH ROBERTS

Routine maintenance done at reasonable price and not a long wait at all despite them being short handed and fully booked. They take care of their customers!

Mary Kay Swartzentruber

Great experience having my vehicle maintenanced by Champion GMC. Told me exactly what they were going to do, and let me know when I needed to bring my vehicle in again. Work was done in an efficient and timely manner.

Roy Flynn

Appointment was for oil change and tire rotate. It was easy to schedule. Work was performed timely and I was on my way. Thank You

liz bayer

The service department at Champion chevrolet GMC in lagrange is wonderful. Between my 2024 tahoe and my husband's 2019 silverado 2500 we can always count on quality work. Tony is very easy to talk to about any concerns we have with our vehicles.

Bruce Parks

Very nice job of caring for my truck. Jay is always attentive to my needs and the work done by your technicians is always professional. This was the first visit with my truck and you gave it a good service and inspection.

Stephen Kinney

Service was busy, my appointment was at 1. My vehicle had oil change, tire rotation, new battery installed in 2 hours.

Bill Decker

Fast courteous service on my first oil change. No problems.

Chris Smith

I initially had a bad experience with some routine maintenance…. However after expressing my disappointment I was contacted within 48 hours and a respectable resolve was found….. I definitely have to give credit to Champion and their customer service…… 👍🏻

michele murphy

I'm back again for my oil change as always they were extremely friendly and courteous, but I Don't understand why it was absolutely $10 more than usual 🙃

Carrianne Armstrong

This has been my third oil change with this dealership. I prefer the dealerships for the service for my car because of their multipoint inspections they offer. Every time I have come in I have had an appointment but have spend no less then 2 hours for an oil change. I had scheduled a tire rotation for my first service with this dealership. Every service they have attempted to sell me air filters. I replace these my self and had installed new ones before the service. The second service I did not want a tire rotation I had only scheduled a oil change but they did it regardless and charged me for it and did not offer to take it off as it was not a service I had asked for. I paid it. As soon as I got on the interstate after leaving I turned right back around to return because of a vibration I had in my steering wheel that was not there previous. They did not offer to rotate my tires back. I believe that if you were going to rotate the tires, you should offer a balance with it. I stopped getting a tire rotation at this dealer because I had purchased road hazard on my tires Which includes lifetime repair, rotation, and balance. Along with this, they recommended new tires. I had just purchased my tires in February. The link they sent me with the recommendations for the service stated that my tires were at 4/32nds and 6/32nds. I work at a shop myself, so I got my tread depth gauge and checked them myself. They were all at 9/32nds wearing evenly across the tread. After returning to the dealership and the service writer and a mechanic taking a test drive. They stated that “the car seemed perfectly fine”. I asked them to put it in the notes on my file.i then proceeded to get my tires balanced. now with my third service, I just had yesterday. I spent 2 1/2 hours there for an oil change. I confirmed when making the appointment that I did not want a tire rotation. I also confirmed before signing the form on the tablet, prior to the service, that I only wanted an oil change. The service writer proceeded to ask me after two hours if I wanted the tire rotation. I told her no. She told me they would have to pull my car back in and rotate them back. They gave me a discount but that was about it. I’ve had some negative experiences with other dealerships but nothing as consistent as this dealership. I will not be returning to get service by this location again.

michael iman

Since buying my new truck in 2022, I’ve been using Champion for all my service needs. Jay has always been a pleasure to work with and work is done in a timely manner

ron lucas

Got my first oil change and tire rotation today on my new 2025 Silverado . Also was given the overall inspection it was due . All this was free of charge . Jay was the man that took care of my service . This was at Champion Chevrolet in Lagrange . Everything was done quick and there was no problems . Great job also to the mechanic that did the service on my truck . Randall Lucas

Andrew Martin

I always love bringing my truck to Champion because of the service and friendly atmosphere. However, I left 4 stars this time because I was charged and given a tire rotation when I didn’t ask for one. I paid the fee because the work was done and I know they did a professional job on it. I’ll definitely be back. Thanks.

Clint Smith

Great dealership to do business with. Service department has always done a great job servicing my vehicle. Im from indiana and i drive all the way to lagrange cause i know itll always be done right.

Scott Bruyere

Champion Chevrolet and GMC is my favorite service department to take my GMC terrain. I purposely drive 20 miles out of my way from Louisville because their customer/auto service is so good. Always great communication and never a long wait time for my oil/tire rotation/warranty type services. I highly recommend Champion Chevrolet and GMC service department.

Michael Vander Velde

Champion chevrolet has always done a great job on my vehicles. Best service department I've come across 👌

Terri Whiteeagle

They were very nice I got my truck back earlier than expected did a great job plus it was washed and.cleaned inside thank you.

P Black

Great experiences once so far. Tony in service was great to deal with on the first oil change. A+

Carol Gross

I had oil change with tire rotation plus every thing was checked! I had an appt & was take right in! Everyone was cordial & I was pleased! They busy but waiting room was nice & I was out of there within an hour!

Brian Weaver

It took 2 hours to get oil changed and tires rotated. Customer area was nice and had free wifi.

Guy Younce

I got the appointment time I wanted. I was updated/contacted during the maintenance work which was done in a timely manner. Service advisor Jay was very helpful. And the cost of the service was reasonable. I highly recommend the Service department at Champion Chevrolet GMC.

Melissa Franconia

I have always had a good experience getting my vehicle serviced here, although a chaotic atmosphere. Prices are very expensive, I’m not sure why it’s advertised as a $60 oil change, when in fact it’s closer to $80 with all the fees tacked on after the fact!? It’s an oil change, isn’t it per usual to dispose of the oil & add a filter with these things not being extra?

Michelle Florence

It seems like there are alot of appointments scheduled for the same time so it takes longer than expected for an oil change. Also, coupons don’t really seem to save you money. Example: oil change and tire rotation $76 with a $25 coupon applied should be $51 plus some change but the final charge of $66. Math doesn’t add up - they use coupon but then original bill amount changes

Tina Pape

Will not recommend champion service to anyone. Having my car for 4 1/2 days for what turned into an oil change is ridiculous. Not replying to my text was in considerate. When I called for an update and telling me you missed my call because you were busy was alive. I had not called. I left a message 2 days prior that went unanswered. Don't tell people you will fit them it and then the car sits for 3 days waiting to be checked out. This was a huge inconvenience. Icing on the cake, I tried to use my GMC rewards to pay for the oil change i really didn't need.

Carlotta Walls

If there was a 0 star that's what I would give today. Had an appointment for 1. Got there at 12 and dropped it and was told he would call me. I never heard back so I came at 3:01 pm and they hadn't even started on it but didn'ttell me that. We have always had good service until this time. I had black grease on my steering wheel, doors, passenger seat, glove box and paperwork in the glove box. I had left the wheel lock on console by my sunglasses so there was no need to be in either of the glove boxs at all. My sunglasses I found in the second row seat drink holders. However they said they gave me $25 off of the oil change/tire rotation. There was also a grease covered piece of broken metal laying on the passenger floorboard. Goodness knows what that's from!

Ashlyn Luckett

I always have a great experience with Champion. I’ve been bringing my car here for about 6 years to get the oil changed, repairs, etc. Everyone is so friendly. I never feel like they are trying to scam me into doing anything unnecessary like a lot of the quick oil change places do. They’re truly the only place I trust with my car.

Thomas Coin

I had an oil change appointment. My vehicle was finished in less than 45 minutes. There was no type of upsell and my service advisor was polite and professional. I was pleased with the experience.

Mike Payne

it took a long time for service. The price I paid is not what was represented to me, it was about $80 over what was expected. All kinds of hidden fees and unexplainable charges. Also after my tire rotation they failed to put the correct pressure in the front and back. I will think twice about returning..

VegaG Kids

Great customer service with pleasant attitudes! Very pleased with my visit! I dropped my car off and received text notification with the details of my Tahoe’s inspection. Just fabulous! Won’t go anywhere else!

Tim Blair

Poor service , tires weren't checked and not sure if anything was , definitely not dealership quality service, won't be going back

Robert bennett

They had an open appointment at 3:00p for oil change. I got there early 2:30 and they were completed at 3:30. Great Service

Carol Carder

Tony & Jay are so good at their jobs, not to mention just all around good people. I know I can trust them to take care of our cars every time! Will always come back to them for the best service!

Patricia Price

I was told my car would be ready Thursday, and it was. Kyle's team did a fantastic job , they even cleaned my car and polished the tires and cleaned my rims... Fantastic work by all involved.. Thanks so much Champion Chevrolet body shop.you guys and gals are the best 👌 . I would recommend you for all my friends and family that need their vehicle back on time and in fantastic shape..

Alison Adams

Champion’s body shop did great work at a reasonable price. No price padding like some others. The car was even ready early. They also cleaned the interior and even the windows. Highly recommend.

C J

I always use Champion for oil changes. My visits take about an hour, and the service is always good. This most recent visit, however, took a bit over two hours. After waiting so long, and after my car was ready, I learned the shop was understaffed that day. If you are understaffed and things are taking longer than usual, please say so up front.

Cindy Adams

I always have a great experience when I go to Champion Chevrolet for my oil changes. They are always so professional & kind! I am very impressed with their service. Tony & Jay are always so helpful!

Jessica White

Kyle & his team in the body shop did an excellent job repairing my car after a minor rear end accident. At pick up, my car was very clean & the new parts (bumper & liftgate) looked amazing! Thank You again Kyle!

Don Klarer

I took my 2001 car for a complete check and refresh. Champion was recommended by my son. Ryan, the mechanic impressed me with his knowledge. The car was in worse shape than expected, but Ryan took care of everything well. Samantha, my service writer, was always quick to give news about progress. She could, however be the same way about bad news. That's my only complaint.

Chris Perna

Work ran over into next day truck was not put at the front of the line in fact not ready until after lunch (oil change tire rotation) wire left hanging out after sub woofer installation makes you question whether the work was done correctly

Kendrick Farley

First time dealing with champion Chevrolet. I was in a small accident and that’s where the other persons insurance sent me for the body work and paint. They did an excellent job on the repair on my truck. They even washed the whole truck, shined the tires and rims and vacuumed the inside of my truck. Very nice touch that shows they care about their work and customer service. Easy to deal with and great communication

Matthew Cooper

My service writer Samantha Cornett was truely amazing in getting my oil change and tire rotation completed in a timely manner….especially since I sprung it on her in the morning as we are leaving for Disney. I would recommend Samantha or Jay or Tony to anyone as they all do an AMAZING job. Champion for life in my book.

Ryan Cornell

My wife and I were on the lot looking for a potential vehicle for her, and I stopped in the service center to ask if they could do an oil change while we were there. No notice at all, and they got me right in! Great customer service, and very much appreciated.

Ashley DeJarnette

I always feel like my vehicle is well taken care of at Champion. I love that I get reminders when service is due, drop off is convenient and easy and I love that I’m supporting a local business.

Daniel Howard

Had oil change and tires rotated . Champion call and told it was ready. Had an issue with the auto transmission they checked and said it was fine. They do a very good job and the customer service is great.

Barbara Hoffman

Could not recommend this place more. I didn't even buy my car here but i still come for my car maintenance. Service manager is wonderful. Did not try to sell me anything "extra" after my oil change and tire rotation. That's because i didn't need anything. I totally trust them, and when I do need something I know it's legitimate.

Sherryl Peter

Just bought a beautiful 2022 Chevy Blazer black in color redline edition. Kevin Morgan was my salesperson and he was very nice to work with as others I worked with there was awesome!!! Took it back in for a simonize treatment and it look’s even more beautiful!!!

David Seavey

It was great service. Before I left Tampa, Florida I couldn't get an oil change because of the lack of filters for my truck. No problem here and they worked my truck in in 1 day instead of week long waiting list in Florida. I needed this done so I could continue my trip to Nebraska. Very professional people.

AMANDA FLATHMANN

I’m in process buying a C300 Mercedes 2014 from Champion in LaGrange, Ky long distance from Nashville. It’s the craziest thing I’ve ever done- but my work schedule was relentless and I needed a car quickly. Let me tell you- Todd has been with me every step of the way. Sending me videos, going over the car with second inspections, doing any repair he found, lifetime power train warranty, sending receipts for my Downpayment- everything he could do to reassure me. He even was even able to make the shipping work out in my budget, and it was so reasonable. I’m an anxiety handful and Todd has handled it like a champ and made the process actually enjoyable long distance. These folks are honest and kind. If you’re looking for a dealership- this ones for you.

christine capito

My salesman Allen Bolden really took care of us. No run around just straight up. I'm from Indiana so we called before we came and he honored the deal we made over the phone. Really made my car buying experience fantastic. The car had not been detailed yet because it had just been taken in as a trade in and he got it done right then. And it was done right. Even filled up the gas tank. Cannot thank him enough. Such a NICE GUY, Thanks Allen.

Elizabeth T.

Jay & Tony both in service are super! Always so friendly & answers any questions we have about anything! The best part is anytime we call or come in, they know us by name & always greet us by our names... it’s nice to be remembered. We always come here for our oil changes & never have to wait too long! I’ve never had any problems. 😊

Jamie Wells

It seems every time I have my truck serviced at Champion something is always left out or forgotten, or just plain missed. This is the 4th time I have taken my truck to Champion for something (3 services 1 repair). The first two times I had the truck in for service the tires weren't rotated even though I had requested it, and the service adviser recommended it. When I brought the truck in to have some body damage repaired the tires did get rotated per the service department, but the repair shop was not able to wash the truck, they did promise the vehicle would be cleaned the next time I brought it in for service. Which brings us to my most recent service visit, I brought the truck in for an oil change and specifically reminded the service adviser about the car wash I was promised by the body shop, they indicated to me they were adding it to the notes. When I picked my vehicle up it had not been cleaned, the driver seat was all the way forward for some reason, and the paper floor mat was still in the floor. Because of all the reasons listed above I will no longer be using the Champion Chevrolet service department for any more of my vehicles maintenance needs. I bought this truck at Champion specifically because the service department is convenient for me as I live in LaGrange, but now I am even questioning my purchase decision. Update - I have been in contact with the dealership and they have expressed great interest in resolving the issues I have experienced. I will continue to update my review as this progresses. Update 2 - I worked directly with the service manager and she was very apologetic of the situation. I dropped my truck off yesterday with her and she had it detailed. They did an excellent job.

David Bridges

Recently I purchased a 2005 Cadillac at Champion. I was told that a complete check up was done on the car. But there was a problem.... an oil leak. Champion took care of the problem and the car is great. They did more than any dealership I've ever dealt with before. I will continue to deal with Champion and recommend them to my friends.