Guardian Roofing

Bought a truck here. It could have caused a horrible accident hurting myself or my family!!@ Prior to purchase I explained to the salesman issac the used car manager billy and the finance guy i dealt with that the front end of the truck had something wrong with it. They assured me it hasn't been through inspection yet and everything would be fixed i live over 3hrs away so I bought the truck and left. 6 days later roughly I picked up truck late at night and on the drive home the upper control arm broke almost in half causing the truck to be un drivable if it fully broke it could have ended myself or my family's live. At this time the manager Billy the gm WES or the owner FRED have offered to do absolutely nothing about it even though I even offered them to just buy the parts not pay labor or alignment just the parts I've been met with multiple people telling me different story's from we will fix it to we will not fix it. They even wrote an IOU for fixing the front end and alignment which obviously was not inspected correctly. I gave them multiple weeks to help me or give me a resolution they've done nothing to help me. Overall horrible experience with them and the lender they sent me with was even worse to get a payoff from! 30+ days truck's been sitting. This lot has no floor plan which means the owner owns everything and could easily afford to make this situation whole for context about $1,900 to fix this situation In my opinion and experience this dealership like most others value profit margins over the safety or concerns of there customers! I will attempt to attach a photo of the damage for proof. Multiple red flags from rude sales members to stuck up attitudes should have made me change my mind and leave before we got to this point. Don't make the same mistake I did and make sure they fix the things they said they would!

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