All reviews
999 verified reviews, 4.7★ average, sorted by most recent.
Taylor Ashby
The service team was thorough and diligent in servicing my car. They made sure to make me aware of other possible concerns but did not pressure me into addressing them immediately. Great experience!
Response from owner
September 1, 2022
Clay Evans
Champion is full of great people who treat customers so well. My experience was mostly with Robby in service and he is reliable, consistent, thorough, professional, and very kind.
Response from owner
August 29, 2022
John Salamida
Excellent service and communication. I was referred to Champion Chevy by an acquaintance, and I am very thankful for that. Tony and Amanda were keeping me up to date constantly. The work done and the service from the team were Stellar!
Response from owner
August 24, 2022
Pamela Lewis
My Wife and I had an Excellent Experience at Champion Chevrolet. John Richards (Product Specialist) was Very Personable, Knowledgeable, Professional and provided Excellent Customer Service. He thoroughly explained options between purchasing a used or new vehicle and different models. He also took the time to explain all of the features of the vehicle we ultimately purchased. Also, Jonathan in finance was also Very Personable, Knowledgeable, Professional, Provided Excellent Customer Service and Explained all different options in financing. Thank you Champion Chevrolet!!!! My Wife and I Love Our New GMC Terrain!!!!
Response from owner
August 23, 2022
Kathy Settles
Our salesperson (Chris) was very helpful. Everything was just as he said it should be. I would (have already) recommend him, and Champion Chevrolet to others. We have a Chevrolet dealership in our hometown but they were not at all wanting our business. Their new vehicles were $2000 to $4000 over sticker. I won’t go back there. I as definitely going to Champion first for my next vehicle.
Response from owner
August 20, 2022
Todd Hunter Campbell
The entire team at Champion—from Tony, Jay, Robert and all in service to James and Kyle in the Collision center—truly went the extra mile, and then some, to make sure my car came back even better than before. I really appreciate their attention to detail, and the personal care they have faithfully offered me and my family for 20 years.
Response from owner
August 19, 2022
Jennifer Aponte
After my accident, it was great to work with Bennett at Champion. He and all the folks there made the process of buying a vehicle much less stressful given my particular circumstances. Amazing customer service! If you are in the market for a vehicle, I recommend you visit Champion Chevrolet Buick GMC in LaGrange!
Adam Salmon
Took my 2015 suburban in to have transmission replaced in June 2022, I was quoted a price and told 3-5 days until I got my vehicle back. A month later I still didn't have my vehicle and work hadn't even started until I called them and had to get upset about it. They apologized and said they'd give me a discount but when I showed up a few days later when the work was finally completed, the price was the same... I had to ask them to adjust it and they still only took off $200.
Response from owner
August 10, 2022
Buffy Puckett
Staff was courteous but service took awhile. My car was out of service for over a week and rental coverage ended after 7 days. Courtesy cars provided by the dealership would be an awesome relief for most people. I ended up having to drive my sons diesel truck back and forth to work which cost me about $30 a day.
Response from owner
August 7, 2022
Terri Dean
Bennett was just a joy to work with. He was everything I wish all Salesman could be like him. There is Melissa too, she went above and beyond to help us make changes on our paperwork. Your dealership stands Tall and Proud up against all the rest. We are Champion customers now and it is worth the 1 1/2 drive from our home. If there is any extra incentives these employees could receive they sure do deserve one!
Response from owner
August 6, 2022
Jimmy Newton
Wow just awesome. Zero pressure on the purchase. Matt was awesome on sales and knowledge of the vehicle. Quinton in finance was great to deal with. I can’t say enough good things about this dealership. Forgot Mike was easy to work with at no time did I feel pressure. I would definitely recommend them to anyone looking to buy a vehicle.
Response from owner
August 2, 2022
lindsay w
My husband John had his truck repaired here after someone hit it while parked. Second repair here and each experience better than the last, and as part of repair were able to repair separate scratch. Kudos James, Kyle and team. Recommend.
Response from owner
August 1, 2022
Tammy Blankenship
I took my vehicle to Champion Service Dept. I have to say Jay has went above and beyond for us. I greatly appreciate him and everything he has done to make sure my vehicle is safely running. He's been great to work with for me.
Response from owner
July 28, 2022
richard park
Bought my 2019 Denali new at courtesy GMC in louisville . Had issue with an acid smell in cab almost immediately. Took it in numerous times and they denied it had an issue . Called GM they told me to take to another dealer which I did , champion . Not only did they find the problem, fix it , work with GM to cover cost , they were receptive and professional. The DEF injector had a hole and the DEF fluid was leaking onto my exhaust and into the cab . They ran a test , found an error code , fixed it . Courtesy did nothing but tell me my farm truck was dirty ! U can buy a car from anyone BUT if u want an honest , reputable and responsive dealer , use Champion ( it’s worth the drive ) .
Response from owner
July 18, 2022
Dawn Ford
Just bought a Chevy Blazer today. We are really loving our new vehicle and Chris was a very helpful salesperson. We would definitely recommend Champion and will use them again.
Response from owner
July 3, 2022
Mark Patterson
AWESOME NEW TRUCK! I have purchased many cars in my 50 years but it’s rare to feel that a team of people really care about your happiness and your time. But the team at Champion really does care and made this purchase easy and comfortable. They were able to take my query on Facebook and link me to a great sales person who was able to work around my time constraints. Matt Cooper, our sales agent, really cared and took time to make sure we had a great experience. The finance guy, Mr. McNair, made sure we knew all options and took time to get things done right and fast. Love my new Truck and new friends at Champion, and I will be back.
Response from owner
July 1, 2022
Christopher Gregory
Champion GMC is amazing!! Super fast and friendly. Extremely reliable. May the purchase of my 22 Acadia AT4 a super breeze and gave me my first brand new car ever. Thanks so much!!
Response from owner
June 27, 2022
John Wood
By far the best dealership experience! The staff was very professional and never made us feel pressured. We were directed to a guy named Chris, was in and out in 3 hours. Great selection of new, used and certified vehicles. Highly recommend Champion Chevrolet for your next buying experience!!
Response from owner
June 11, 2022
Cindy Votaw
Enjoyed our purchasing experience at Champion Chevrolet today with Todd Waits! He was fantastic & expedited the process for same day :) Truly appreciated his support!
Response from owner
June 4, 2022
Dennis Chumly
We were looking on line for a truck. Found one that we were interested in, on your lot. But it was already sold. But, we were told, you had a white one that might work. They need to be removed when they are sold. So, we drove an hour to look at it. Our salesman was Matt Cooper. He was awesome. He went above and beyond. We told him we wanted to get the spray in liner & bed cover. He set it up for us to have it done. We love our truck!!! Thanks Matt. 😀
Response from owner
June 2, 2022
Ralph Slucher
Matt Cooper helped me get my nephew into his first car. I feel good knowing that he will be on the road in a very safe and reliable vehicle. Thanks Matt!
Response from owner
June 2, 2022
Jobe Whitman
I was looking for my first car, and I couldn't have had a better experience! Matt is the best. He helped find the car, and kept me informed the whole way. I felt like they were really looking out for me. I'll definitely be coming back and directing my friends here.
Response from owner
May 30, 2022
Rosalinda Longoria
I went in and told them what I had for a down payment, want I was looking for monthly payments, and the term. And Todd Waits and his team were able to help find a vehicle that is perfect for my budget. Any issues I had they went and looked it over and made sure everything was good with the vehicle before they handed me the keys.
Response from owner
May 30, 2022
Scott Windell
If you are looking for a trustworthy, honest, and extremely outgoing dealership to find your new car, look no further! We came here on a whim looking at a used car that had been keyed and not taken care of by the previous owner. Jimmy, one of the salesmen, showed us the car and was extremely helpful in offering up other options and allowing us to take our time in making the decision on what we were going to do. Then when we picked the car I have never felt more listened to. They were kind enough to repaint the car (THE BEST PAINT JOB YOU COULD EVER ASK FOR!!!) for a slighter higher price than they were originally asking for and fixed things that needed to be added or changed free of charge. They even kept us posted all the way through the process. Best and most honest dealership probably in the Indiana/Kentucky area. Definitely worth 5 stars and worth your time/money! Will be coming back!
Response from owner
May 21, 2022
Matthew Christian
Always a pleasant experience. The service staff ought to be commended! They work hard and even when busy are still very courteous and respectful. Would highly recommend Champion Chevrolet for sales and service of any vehicle. Thank you!
Response from owner
November 24, 2020
Steve Gross
Vickie Ireland was my sales rep. She is AMAZING. I purchased a 2022 Chevy Silverado 2500HD Z71. She was attentive, patient with my many questions and requests and accommodated every request as best she could. Most of the sale was coordinated via phone and email, as I had to order the truck (the one on the lot got sold like 20 mins prior to my deposit was processed on it). The truck came in 2 weeks earlier than expected. Vickie had my after market accessories on the truck and ready when I made the trip for the test drive and purchase/delivery of the truck. Quentin was our finance manager, no pressure, very professional and personable. Overall a phenomenal experience and I would HIGHLY recommend Champion despite the 1.5 hour drive to get there, solely based on the service experience created from start to finish. 10 out of 10, for sure.
Response from owner
May 20, 2022
Barbara Hoffman
Could not recommend this place more. I didn't even buy my car here but i still come for my car maintenance. Service manager is wonderful. Did not try to sell me anything "extra" after my oil change and tire rotation. That's because i didn't need anything. I totally trust them, and when I do need something I know it's legitimate.
Response from owner
October 7, 2019
James Jensen
For me it was very seamless process in trading car's with champion chevrolet was very happy with the value given for both vehicles it's too bad I don't do much driving because I wouldn't mind making the drive again from Indiana without question thanking you for the great experience
Response from owner
May 14, 2022
Carrie Crain
Todd is absolutely the best salesman! We have purchased 3 vehicles from him at Champion. They make the car buying process easy & stress free. Prices are always fair. Definitely worth the drive.
Response from owner
May 6, 2022
JYX ALX
Rob Cannon has always been exceptional with me and family over the years with purchasing cars. He goes above and beyond to get you the best deal . Thanks again Rob
Response from owner
May 2, 2022
Dave Stahl
I'm very pleased with the purchase of my new GMC Sierra. This is the second vehicle I've purchased from Vickie Ireland. She is extremely knowledgable, friendly and goes above and beyond to make the entire experience a good one. Additionally, she got me more for my trade than I expected. From start to finish, Champion made me feel like a valued customer. Thanks, Vickie!
Response from owner
April 27, 2022
Nick Coonce
My wife and I had a fantastic experience purchasing our new Suburban from Champion. The staff was extremely friendly and helpful throughout the buying experience. Once the deal was ready to go, they made everything quick and easy. I would highly recommend purchasing from Champion!
Response from owner
April 21, 2022
Ken “Superman”
Having issues with the new vehicle. Will contact today to see what can be done. Used vehicle was not clean and had less than a half tank of gas. I really hope the dealership follows thru with repairs. Fail to contact me about issues as promised. Receive a call from the dealership to complete my paint issues and was told I would receive a call from the body shop today. This did not happen…I didn’t receive a call. The dealership wants me to change my rating but have done nothing to make me change it.
Response from owner
April 10, 2022
Marlene Zimmerman
My service was excellent! I was checked in and out by Chris and he explained the process of my repair, and had me out earlier than anticipated. He made it a pleasant experience and is such an asset to your business!
Response from owner
April 14, 2022
railbiker
I enjoyed my visit to Champion Chevrolet Buick GMC. I had to drive 145 to this dealer because dealers are not exchanging vehicles now because of the low supply. My leasing process was fairly smooth, except the financing that took around 2 hours. I traded-in a 2014 Chevrolet Volt that I absolutely loved, but I still wanted to go "full electric" with a Chevrolet Bolt. I got my chance to lease a new 2022 Bolt that has the leather perforated, COMFORTABLE seats and Bose Premium Sound System that was in the showroom of Champion Chevrolet Buick GMC. I'm learning a lot of new things about my new Bolt. I keep a running spreadsheet on my electric power use from charging, just like I did with my Volt. I had to turn off the Lane Keep Assist because it was just plain annoying. It was disconcerting to have the steering wheel pull to the right most of the time. Our roads here in Southern KY are just too narrow to risk running off the shoulder. Also, I appreciate the dark dash that replaced that gaudy white dash in the 1st generation, and the more comfortable seats. I was at the Champion Chevrolet Buick GMC Service Department 03/14/2022 to turn in my 2022 Chevrolet Bolt 2LT for its repurchase. Mariah was very organized, and made the process very fast, unlike the original lease process which took several hours. I didn't even need to stay until the inspection process was complete, and was allowed to leave the dealership with the repurchase check from General Motors.
Response from owner
August 18, 2021
Bryan Hernandez
Great team, helped me pick a vehicle without issue. (Edit) Just saying; their power train agreement is no joke! I drive a whole lot due to my work, so things happen. Only a deductible of $100 saved me $5,000. Super glad they offer this warranty.
Response from owner
November 21, 2021
Mark Adams
My second time here for repair on my 2000 Buick. Their service and expertise is above reproach and I've never felt gouged either. I'll continue to go out of my way to visit this place for all of my repair needs. Kudos team!
Response from owner
March 19, 2022
Lis Schwedler
Great Sales and Service! We have purchased all of our vehicles here and will continue to do so!
Response from owner
March 5, 2022
James Freeman
Smooth unpressured car shopping expirence. In and out of finance lickety-split. Thank you Chris Hensen and Quinten, for your expertise and patience.
Response from owner
January 24, 2022
wally s
Always happy with Champion! They are the kind of folks who remember my name, and manage to handle all the issues I have had with my truck. They aren't the cheapest but you get what you pay for.
Response from owner
February 4, 2022
christa harris
Everyone was so kind and helpful and the process was flawless - like a well-oiled machine. They had a great waiting area with plenty of comfy seating and TV as well as a desk area to get work done. There was also a coffee bar for anyone wanting a cup. All you have to do is drive up and hand over your keys and they take it from there. You don’t even need to find a parking spot! Scheduling after hours on the GMC app was the icing on the cake!
Response from owner
January 28, 2022
Rachel Craft
Excellent customer service, we worked with Todd Waits on our vehicle purchase. He went above and beyond, with his constant open line of communication, answering all our questions and getting us the best possible deal for our brand new car. My husband and I both would highly recommend working with Todd Waits for your next vehicle purchase. We enjoyed him helping us out with setting up the Chevy app, setting up our new car since it had touch screen. He helped us out with getting automatic start put in and even drove down to drop of the car when finished. He rocks! Thanks again for all your help, we are loving our new vehicle and are happy to be apart of the Chevy champion family.
Response from owner
January 24, 2022
Sherryl Peter
Just bought a beautiful 2022 Chevy Blazer black in color redline edition. Kevin Morgan was my salesperson and he was very nice to work with as others I worked with there was awesome!!! Took it back in for a simonize treatment and it look’s even more beautiful!!!
Response from owner
January 12, 2022
Michael Hubbuch
Just recently bought a new Chevy Silverado 2500 from Champion Chevrolet. I’ve had an opportunity to interact with sales, finance, parts, and service departments. Everyone was very friendly and extremely helpful during the purchase process. Definitely taking my new truck to them for services etc. very happy with my whole experience. Would definitely recommend them to anyone in the market for a new or used car.
Response from owner
January 17, 2022
Jason Everett
No pressure, easy to work with, great customer service, and a honest, fair price!
Response from owner
January 12, 2022
Amber Larimore
I’ve been looking for a Yukon XL for weeks. They are in very short supply, and very high demand. Chris at Champion was by far the easiest person to deal with that I have spoken to in weeks and I’ve called A LOT of dealerships! A lot of dealerships are charging above MSRP because of the demand and Champion was not. I can not say enough good things! Very pleased with the experience from beginning to end!
Response from owner
January 3, 2022
Mary Pyrzynski
Our salesman, John Richards, was friendly, knowledgeable, and accomdating. He showed us (and we bought) a car we didn't even know we wanted to see! I can't remember the name of the gentleman in finance, but he was great too! Our whole experience was like visiting family or friends. Seriously a great experience!
Response from owner
November 4, 2020
Sheena Weatherly
After calling several times with no return calls and employees who only want to argue with you I can not recommend this dealership. The manager feels it is good practice to laugh at customers and talk over them. I have a recall on my truck that is very serious to where I almost crashed. It’s very disheartening that people find this funny. I will not be going to this dealership ever again. Hopefully the owner reads this and cares more than the manager. It’s unfortunate for them as I needed to upgrade my truck to an SUV but felt I couldn’t trade in my truck until this issue was resolved as I didn’t want anyone else to have to endure this problem. I will be purchasing my new vehicle elsewhere.
Response from owner
December 31, 2021
Melissa Bakken
They were amazing!!! Got us in and out in under a week. The best surprise of all was having the interior of my car clean. I was not expecting that. During the hustle and bustle of Christmas week it was an added bonus. Made my day!!! Thank you for excellence service.
Response from owner
December 26, 2021
Latasha Sauer
Chris worked hard for us to get us in our vehicle that we wanted . The whole staff as whole were very attentive to our wants and needs. We got the vehicle we had been searching for and they helped make it happen. Thank you for everything.
Response from owner
December 13, 2021