Jill C
I’ve purchased my last three vehicles from champion…This is the first time I’ve worked with the body shop. I hit a deer in my basically brand new pick up. They worked seamlessly with the insurance company and repaired the car to the point you can’t even tell anything ever happened. They did a great job and were easy to work with.
Response from owner
January 16, 2025
Other reviews
Maddie Hobbs
Had an appointment for my 2019 Chevrolet Equinox on Monday 8/21 for a routine transmission flush (for warranty), spark plugs, and to look at a suspension issue. Drop car off as soon as they opened for my appointment. Tony was my advisor. Monday came and went didn’t hear anything, called Tuesday left messages and didn’t hear anything. Finally, on Wednesday got a call that they were just starting to work on it. Completed transmission flush and found issue with suspension (had to order parts for this issue so was planning to take it back on 8/28). Was able to pick up my car on Thursday 8/24. Husband drove it home, it was not shifting right. Took it to Cincinnati on Friday 8/25, started to shift worse. Called the shop immediately. Told them the issues and that we were planning on dropping it off on Monday and asked if they could look at transmission again. We were first told it could take 500 miles to “re-learn”, then told 800 miles, then when I spoke with the service manager said anywhere between 800-1000. Took car back in on 8/28 for suspension and to look at transmission. Again no communication, left several messages and never received calls back. Picked up the car was still having shifting issues told again to give it 1000 miles. Drove to Cincinnati and back 2 times, went to Nashville and back, drove to Cincinnati and back 2 times this week, well over 1000 miles. Called today 9/8 to let them know it was still not shifting right. They said they would look at it but couldn’t get back in until Thursday 9/14, that is unacceptable. Took the car in for routine maintenance, and it is not driving correctly. Have had horrible customer service.
Linda Walling
Todd Waits came to my rescue when my car broke down and was beyond repair. I told him what I was looking for and we narrowed it down to 2 vehicles. He was up front and honest from the start which I like in a person as I know they have nothing to hide. He told me about what my payments would be on the SUV that I chose and he was right on the money. He was willing to help out in any way he could to make sure I would be happy with my car and the buying terms. He is a very courteous and kind man with a world of knowledge in the car industry. We bought our 1 ton Dually Truck from Todd 1 year ago, and my Morher-in-law just bought a car from him 2 months ago and now my new purchase!! I would recommend Todd Waits at Champion Chevrolet to anyone who needs a vehicle! Thanks Todd for all you’ve done for our family!!
Jacob McKnight
We were treated fantastic! The vehicle was exactly what we expected and then more! Allen and Paul both went above and beyond! Thank you so much for helping my husband get the car that he fell in love with at Disney World!
Barbi Ball
Made some new friends and picked up a great deal on a Chevy Cruze for our daughter. Thanks Allen for showing us around, answering questions and your great hospitality. Thanks Ray for helping us secure a great deal. Great Guys!