Connie Stamm

Kyle was friendly. Typical sales tatics used, present price, I reject, let me talk to my manager, present price, I reject. This went on and on for about 5-6 times. During test drive, I mentioned that I thought the truck jerked when downshifting. Kyle said it was a bump in the road . I said no that was not a bump in the road. They were suppose to clear out the low tire pressure message flashing light . They did not. Once the deal was made, it took close to an hour to get the truck from detail as I was told it was done 45 minutes earlier. I had made it very clear that I needed to be back in Crestview Hills northern Ky by 2 pm to pickup my wife from doctor appt. The truck did not get to me until 1:45 pm. So if I had it to do all over again, I would not. Then when I ask for previous owner contact info so so could reach out to them, I was told that would not happen. But then I found out that it was Law that a dealership had to provide that info when asked by the prospective buyer. I finally got it. So I am not real happy with my experience. Plus I got totally screwed on the trade in value of my truck. I think I have said enough.

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