Jay

David Spencer

Amazing dealership. Jay and the service department are top notch, never disappoints. I've purchased 3 vehicles from Todd and the experience is always painless. I would 100% recommend to anyone who is looking for a new or used vehicle.

Robert Kamer Jr

I went to Champion without a reservation time to get a front end alignment. I was not in a hurry for it to be done, expecting to wait for a couple of days for the work to be done. Jay, the service manager, was a very nice guy and hustled to find out when my work would be performed. Jay told me that my vehicle would be ready the next day. My vehicle was ready by 10:00 a.m. That is much quicker than I has anticipated. I am very happy with Jay, and the Champion service team.

Brent Deaves

Jay and the team did a great job. Always friendly and honest.

Gary Maslowski

Very detailed Top notch communication throughout service Jay is terrific to work with

Eric Hutchinson

Champion Chevrolet has consistently taken excellent care of my fleet vehicle over the years. I drive a Chevy Traverse, and their service team truly knows what they’re doing — they are the experts I trust every time I need work done. What really sets Champion Chevrolet apart, though, is the people. Tony and Jay are the faces you see when you come in for service, and despite how busy they are, they always take the time to make the experience personal. I’ve been coming here for several years now, and they know me well — often asking about my kids, family, and sports. That kind of care and consistency means a lot. Amanda handles scheduling my service appointments and is always incredibly pleasant to work with. She’s patient, kind, and so helpful when I’m trying to juggle service times around a busy schedule. A big shout-out to Tony, Jay, and Amanda — they are the reason Champion Chevrolet continues to be my go-to. Highly recommend this team to anyone looking for reliable service and people who truly care.

Ashley Haselton

All the guys in the service are kind and helpful. Jay truly is the best! Even when it’s crazy busy they make sure you are taken care of!

Bruce Parks

Very nice job of caring for my truck. Jay is always attentive to my needs and the work done by your technicians is always professional. This was the first visit with my truck and you gave it a good service and inspection.

Della Fay

I purchased a car from Champion Chevrolet of Lagrange in 2021. Since that time I have always taken it back to the dealership for service and repairs. Jay does a great job of staying in touch and connected during any service or repair. Communication is always the key!

Lesa Woosley

Always great friendly service! Thanks Tony and Jay.

Dwayne Ritchie

Cannot thank Jay enough for his and staffs service. They're always busy but always professional and courteous. Thanks!

Kevin Hill

Tony and Jay always do an excellent job taking care of me and my Chevy Tahoe. I always feel i'm always in excellent hands. Been a customer for many many years.

terry coffin

They performed my regular service on my Silverado and replaced my bad battery. Great service on my truck, Jay my service advisor was great! Very friendly and helpful, highly recommend them!

Billy Elder

Tony and Jay in service are very helpful and very courteous when problems occur. All the people at champion have always been friendly

Elizabeth Blevins

Jay was amazing! He helped get me in before I had to drive 175 one way for a 3-day travel for training!

David Taylor

Friendly service. Took the time to diagnosis the issue and fix the problem. Jay did a great job of keeping us informed even with as busy as they get back there. Always available to answer question and deliver great service. Thank you all.

Mark Chrisman

Jay and the team were extremely friendly and helpful. They quickly diagnosed my brake issue, determined that it was part of a recall, and quickly made the necessary repairs. I highly recommend Champion Chevrolet for all your service needs!

Patti Baker

Jay and Tony always take excellent care of my truck.

Barry

Service department is always great. Jay does an outstanding job at making sure customer satisfaction is met. Champion is a great dealership and a pleasure to work with!

michael iman

Since buying my new truck in 2022, I’ve been using Champion for all my service needs. Jay has always been a pleasure to work with and work is done in a timely manner

Linda Patton

Outstanding service! Jay Townsend is the absolute best & very attentive to details! Thank you for putting your best people, like Jay, up front serving someone like me!

Chris Lewis

Champion and staff especially Jay in service are always personable and professional. Champion has been my best experience with a dealership in both sales and service!

ron lucas

Got my first oil change and tire rotation today on my new 2025 Silverado . Also was given the overall inspection it was due . All this was free of charge . Jay was the man that took care of my service . This was at Champion Chevrolet in Lagrange . Everything was done quick and there was no problems . Great job also to the mechanic that did the service on my truck . Randall Lucas

Phillip Goins

Jay is always excellent and makes sure you get everything you need!

Joseph Brown

I generally avoid the dealership for all vehicle maintenance. I had an outstanding recall to get taken care of. Appointment was on time and quick. Service manager Jay was great and helpful.

Gail Jackson

This is an excellent dealership. Extremely customer focused and their service dept is top notch. Jay is an excellent service writer and their technicians are very knowledgeable. Very pleased with the service they provide for our 4 GM vehicles.

Nia Page

Jay is personable and genuinely helpful. He took the time to listen to my concerns and provided clear, actionable follow-up. I truly appreciate his kind spirit and the way he spoke to me, not at me. His approach made the entire experience much more comfortable and reassuring. I will continue to ask for him every time I come.

John Slider

Great smaller dealership. Jay Townsend, Service Adviser, does a great job.

Guy Younce

I got the appointment time I wanted. I was updated/contacted during the maintenance work which was done in a timely manner. Service advisor Jay was very helpful. And the cost of the service was reasonable. I highly recommend the Service department at Champion Chevrolet GMC.

andrea largen

We have been long time Champion customers and always have a great experience ! Vicki, Jay, Tony and Karen always provide a high level of customer service.

Bobbie Scott

In Service Mr. Greg Smith , Ms. Karen, Jay, with Sales Vicki, Melissa, AC, and we cannot forget Fred. There is your Hometown Auto Dealership Dream Team. Every aspect of your automotive needs are covered. All a class act all the way. Wouldn’t ever want to go anywhere else. They all treat you like family. Genuinely care about your experience.

Timur

Champion Chevrolet is just what their name states, “CHAMPIONS”. I have 2 Avalanches and a Buick Encore that I have serviced there. From the time you walk in til you leave with your car fixed they treat you like family. Friendly, courteous and honest are words that resonate with their service department. Tony and Jay (and the rest of the gang) are professionals of their trade. I give both of these gentlemen the highest marks for friendliness and outstanding service. They know their cars and are able to quickly analyze your vehicle’s needs, provide prompt service then quickly and professionally get you back on the road. The mechanics are top shelf and provide top quality work. I have taken my trucks to different dealerships in the past but now only trust owner Fred Tolsdorf and his outstanding group to care for my vehicles. Thanks for all you do for your customers.

Jamila Kirchner

This dealership is awesome. People are wonderful... Especially Jay Townsend was so helpful. My car broke down and this dealership was the only one who was ready to assist and help right on the spot and by giving us another car to travel for a few days.. Highly recommend...

Greg Phillips

Champion has the best service department I’ve ever worked with and I think Tony and Jay are big reason why.

Alexis Rea

I always get my Chevy serviced at this dealership. The process is always very smooth. Tony and Jay are always very kind, despite being so busy!

Rayda Jeffries

Jay Townsend was my advisor during the service trip. Mr. Townsend is very knowledgeable, he works hard to please the customer, and he also assists in training on the areas of a new vehicle and I appreciate that. My service appointment was scheduled in a timely manner, they got me in at the appointed time and my car was serviced very efficiently within a reasonable length of time. I was very pleased with this trip to the Champion service department.

Charlene Jennings

Service department was absolutely amazing. Got me worked in for my trip and fixed my issues. Tony and Jay both are so very friendly and courteous to their customers. I watched as others walked through the door. They also kept me up on what was going on with my vehicle via text which was great!

Tony Savage

Jay, the service representative was the most accommodating rep I’ve ever dealt with at a dealership. I bought my equinox from an out of state GM dealership other than champion and was not happy that that dealership never notified me of recalls on my equinox so consequently I’ve had to be burdened with the expense of two fixes of recalls that had expired shortly before the problems surfaced. My complaints to GM about this have gone unanswered but my experience with Champion was satisfactory.

Scott Reed

Whether it is service with Jay or sales with John, we have always been extremely satisfied with our experience at Champion. They fully understand the significance of providing local quality service.

Cheri Grinnell

Jay is always great, remembers and greets me by name, and makes sure my car is taken care of- I’m very happy with Champion.

Bonnie MartinDuke

I was needing to get in fairly quickly for a service call for my 2018 Impala, and I sent a message via text late at night. The service department returned a call early the next morning and got me in the first available appointment. Don't question why, but I I accidently wrote down an appointment for 8:00 am, instead of 3:00 pm. I got there at 7:45 am, realized my mistake and expected to go home and come back. NO WAY. They went on, took me in line and completed the job before I had a chance to even take a little nap. The repair service was all hyped up and very thorough in every step. I even got a discount. I was so thrilled, as always, and will never take my vehicle any where else other than Champion in LaGrange. I know I can trust them to handle me like a family member and since I have been going there for years, I feel like a little sister. I love the company, so ask for Tony and Jay in the service department.

Emily King

Bennett was an excellent salesman; he listened to my needs and did not push, he was very patient with my requests. I highly recommend you visit with him if you’re looking for a vehicle! The whole Champion team (Matt, Chris, Tony, Jay, AC, Theresa) were helpful and joyful! It was a drive to get there, but well worth it!

Carol Carder

Tony & Jay are so good at their jobs, not to mention just all around good people. I know I can trust them to take care of our cars every time! Will always come back to them for the best service!

Ed Hill

First class treatment always received a champion Chevrolet in Lagrange when I walk in the door always greeted with a smile and top notch service, Samantha, Jay, Tony and Sonny. They took my vehicle right in for service. Sonny gave me a ride to my dentist appointment and returned to pick me up. Couldn’t ask for better service. Thank you Champion chevrolet - gmc.

Lydia Martin

After a very stressful week (Christmas week) I took my car in due to a nasty leak. I was very stressed and upset about how expensive it was to get fixed - although the price couldn’t be altered any lower, Jay was very patient and understanding with me and even paid for a me to drive a rental for a couple of days until the car was fixed.

Eddie Robinson

Had antenna replaced under warranty. Diagnosed quickly and the part came in the following day. Made an appointment to get it installed with a few days and I was back on the road in a very short period of time. Jay, the service manager was a pleasure to deal with and very professional. I will definitely use them for my GMC service rather than the other dealership in Louisville.

Linda Robinson

An awesome shout out goes to Jay Townsend that works at Champion in LaGrange, for calling me Saturday morning to bring my car in so they could check my tire that was leaking air. He had it checked which had a nail in it, and fixed at no cost. Your awesome and Thank you again. Five stars coming your way.

Cindy Adams

I always have a great experience when I go to Champion Chevrolet for my oil changes. They are always so professional & kind! I am very impressed with their service. Tony & Jay are always so helpful!

OWEN MORRISON

Fantastic service Jay and Tony are great and everybody else I met yes Is too crowded. I’ll never come back. They always find something to charge me double far twice them out. I planned on no more dealerships for me. Thank you Tony and Jay are great though.

Matthew Cooper

My service writer Samantha Cornett was truely amazing in getting my oil change and tire rotation completed in a timely manner….especially since I sprung it on her in the morning as we are leaving for Disney. I would recommend Samantha or Jay or Tony to anyone as they all do an AMAZING job. Champion for life in my book.

Glenn Johnson

Jay Townsend was excellent. I could not remember how to get online and redeem 28000 points. He got me through the whole process and ended up reducing the bill by $100. Most employees would not have gone to the detail he did. The whole process was great.

Stephen Browner

Great service! Jay and the team are always courteous and attentive and take care of their customers. My family loves Champion!! Highly recommended!

shawn james

Last month i took a car in for service here, and then I also purchased a car from Champion Buick a few days ago and both experiences exceeded my expectations. Jay in service, thanks again for your help getting our car working as fast as possible. Todd over at the used car part of the dealership across the road, it was a pleasure working with you on our purchase. This was the fastest and easiest car I've bought, and it really liked that it never felt like a high pressure sales dealership you find other places. ill definitely be back here for my next car purchase.

Chris Foster

Great service as always. Tony and Jay got me in quickly, had the shuttle take me to work and pick me up, and service was done promptly. I bought my truck from Champion and get all my service work there.

Todd Hunter Campbell

The entire team at Champion—from Tony, Jay, Robert and all in service to James and Kyle in the Collision center—truly went the extra mile, and then some, to make sure my car came back even better than before. I really appreciate their attention to detail, and the personal care they have faithfully offered me and my family for 20 years.

Tammy Blankenship

I took my vehicle to Champion Service Dept. I have to say Jay has went above and beyond for us. I greatly appreciate him and everything he has done to make sure my vehicle is safely running. He's been great to work with for me.

Lacey Salyer

I would highly recommend to everyone! We worked with Jay and he did such a great job! I was in a difficult situation with my car and they went above and beyond to help me. He helped me get my car fixed quickly and they all had the best customer service. They also helped out my brother with his car and he couldn’t be happier.

Jessica Sowder

I took my car to Champion for an issue with the air conditioner fan on Tuesday and did not have an appointment. I needed the car for an out-of-town trip on Friday and was told they would do the best they could to get the job completed. On Wednesday afternoon I received a call from the service department explaining what they needed to do to fix the issue and I was provided the cost. Instead of waiting to get the part until they got the okay from me Jay went ahead and obtained the part. I was so glad because I was told it was the only one available. I have done business with Champion for over 20 years and continue to value the service department here. I believe their service department is what sells so many vehicles for them.

Peter Merrill

Jay seems like a real straight shooter. Nice guy, and honest. Recommended that I just buy the part and install myself. Good thing, too as the service is a bit slow. However, you are the closest Chevy dealership to my house, so that means I'll be returning. Next time, I'll be a drop off customer, though. Oh--I had to call to make sure my part was there. The parts department never bothered to call.

Ryan Watkins

So dropped my Chevy Malibu off due to a problem with the stop start feature. They gave me a quote of 862 for repair. I get the car repaired and it breaks down again. Take it back and they tell me there is a bad engine. Ask for my money back because my problem is not fixed and the manger said no. She said she could not do it. Couldn’t even refund half?! When I drop the car off on day 1 they should have told me the engine was bad. That’s just terrible service. You literally fixed nothing. I have a warranty so I’m fine but that’s just atrocious. They should have ate that. At least refund the labor. These car places will do almost everything but solve the problem. You’re jobs is to diagnose and fix the problem. So what service did I pay for. The manager wouldn’t even talk to me and I was respectful. Don’t go here. Jay was nice though. They need to be more transparent with time of completion and call with updates. They just tried to treat me like any ol customer .

monica helsley

Todd Waits and Champion Chevrolet were super !!! I’m so happy with my new car and we are hoping to buy another one very soon !! We have also relied on the service team over the last 20 years Jay and Tony and the rest of the team have treated us great !!

Elizabeth T.

Jay & Tony both in service are super! Always so friendly & answers any questions we have about anything! The best part is anytime we call or come in, they know us by name & always greet us by our names... it’s nice to be remembered. We always come here for our oil changes & never have to wait too long! I’ve never had any problems. 😊

Debra Edwards

We have been customers of Champion Chevrolet for 15 years! We have purchased 22+ vehicles during that time. The level of service we have received from the Sales department and the Service Department has been Outstanding! Vicki in sales has been very knowledgeable of all products offered. She is attentive to our needs in all situations and has made the car or Truck purchase a pleasant one. Jay and Tony in service have also been very helpful and attentive to our needs. We will not purchase a vehicle or have one serviced any where else.

Richard Baker Jr.

1st negative experience here after several good ones. Going on vacation and took my Tahoe in to rotate tires and check brakes. Was told rear brakes were thin but fine for the trip. A thousand mile trip later I’m metal on metal in the rear and the grinding is horrible. Did not want to be looking for a brake job while on vacation. Jay and the guys have usually been good to me. Very disappointed this time and I called him to let him know. I will continue to do business there based on my past experience but I won’t if this continues. Rick Baker

T McQuade

Champion's service department is the best. I've been dealing with Tony, Judy and Jay for years and would recommend them to anyone. I've purchased several GM vehicles from them in the past, and the Sales and Service departments have always come through when I've needed them. Way to go Champion ! You've earned an "Extremely Satisfied" from me !