All reviews
999 verified reviews, 4.7★ average, sorted by most recent.
Shannon Rose
Shelly was wonderful in helping me with the whole process of getting my car repaired when a deer ran into the passengers side of my vehicle! My car looks brand new! They are all so nice at Champion! I will def use them in the future! Thanks again Champion! You all rock!
Response from owner
August 29, 2020
Jimmy Lenz
Todd Waits was an outstanding salesman. He did a wonderful job explaining everything and really was attentive to our needs. I would highly recommend him and Champion Chevrolet. They went way above what was necessary to make this important decision easy and well thought out. We will definitely seek out him and Champion next time we need to purchase a car.
Response from owner
August 17, 2020
Desi Smith
What a wonderful and seamless process. I received well above KBB for my trade-in. Chris Henson provided me with efficient and professional help in purchasing my new vehicle. The service department went over the entire inspection with me and the vehicle came freshly serviced! Highly recommend!
Response from owner
August 16, 2020
Traci Sowell
Quentin McNair was my salesman. He went above and beyond to make sure i was able to drive away with my new car. Very nice and respectful also was very patient. I would recommend my family and friends to get a car from there.
Response from owner
August 12, 2020
Brenda Stoney
I had a great buying experience at Champion Chevrolet. Chris Hensley was a top notch salesman. He very knowledgeable about the vehicle I was purchasing. Chris was very patient and put me at ease when purchasing my vehicle. Everyone at the dealership was very friendly. Will definitely do business with Champion Chevrolet again.
Response from owner
August 8, 2020
Chris Hellmann
My experience at Champion was exactly That!!! It started with Kaitlin, who responded to me immediately from my inquiry from the web. She set me up with John Moseley for me to look at a vehicle. It was perfect and not an understatement at all! To be frank, John got the deal done! With the help from Paul who was also key to that. Thank, Paul! I could not recommend Champion, Paul, and John Moseley enough! Thanks to you all!
Response from owner
July 17, 2020
Ron Ellison
My insurance company referred me to Champion for help with an insurance issue. I had contact with reception, used cars and the body shop. Everyone was polite and willing to help even though no money was involved. They helped me because I was a customer. And I was very impressed. They give the kind of service you get when you get away from the big city.
Response from owner
July 29, 2020
Mike Zander
I had a great experience at Champion on July 18th with Chris as my salesperson. Chris has a great knowledge of Chevrolet products. He knew the features of my trade in and pointed out the enhancements on the new vehicles. I drove down from Dayton OH for Champion’s stock and price. Start to finish was three hours, and that was with Chris helping out another customer who had already scheduled a new vehicle pickup.
Response from owner
July 21, 2020
RedDragon
Used the CostcoAuto Program to get a new 2020 Chevy Spark. John was the Costco Auto representative at the dealership and he was laid back and down to earth. Didn't have a 2020 but had a 2019 and got me a real good deal on it. He just dropped it off at work for me and took my trade in since they needed to detail the car and I was closing today. Great place and great people. I recommend.
Response from owner
July 2, 2020
Nick Gowen
A truly confusing experience here today. Potential customers: The salesperson told me that the price listed online was the lowest he would go, (and he meant it, since I walked out with no follow-up from the dealership). Didn't budge a single dollar from the online price. I like the idea of "no haggle" pricing, but Champion may want to alert customers that they should not expect to negotiate beyond the listing price online. My biggest surprise was how little the salesperson seem to care whether I found a car I liked. Inventory was extremely low, and I had to ask multiple times how I could get a car that fit my needs—requests that were barely acted on. The message was, "If you don't like this one that I'm pointing at, then you're out of luck today." I've heard of low-pressure sales techniques, but I've never experienced a sales relationship in which I was trying to sell myself a car more than the other person! Ultimately I am thankful I didn't give $30,000 to a business that seemed so completely uninterested in me as a customer. If you're happy with the price you see online and you know that Champion carries the exact type of car you want—and you don't mind feeling like an intrusion on the salesperson's day—then Champion is the dealership for you. An extra star for Champion's COVID response. Everyone inside wearing masks, plenty of hand sanitizer, easy test driving. I appreciated this.
Response from owner
July 1, 2020
Margo Hampel
Had a wonderful experience here! As an out of state shopper, Alan did everything possible to ensure things went smoothly once I arrived! Love my new Tahoe.. THANKS!
Response from owner
June 23, 2020
Errick Loechle
My sales person was Allen Bolden. Let me tell you about this gentleman. First, he truly cares about the customer, he did everything going the extra mile to make sure my family had a nice car to drive. I would highly recommend Allen Bolden as the go to guy at Champion Chevrolet. I know that we will always call him first for all our vehicle needs. Five star person a true class act.
Response from owner
June 21, 2020
Barbi Ball
Made some new friends and picked up a great deal on a Chevy Cruze for our daughter. Thanks Allen for showing us around, answering questions and your great hospitality. Thanks Ray for helping us secure a great deal. Great Guys!
Response from owner
June 15, 2020
Kelly Herron
This place is GREAT!! They call &/or text you immediately! They are so nice and down to earth. They got me into the exact vehicle that I WANTED (not what they wanted to sell me) my car is AWESOME. They made my car buying process very smooth and easy. No pressure. Ask for Todd W
Response from owner
June 15, 2020
Leeara Cardwell
This is a great dealership! I recommend you go see Allen Bolden. He was very helpful throughout this buying process. He helped me get a new vehicle while staying in range for payments. He is quick And reliable. And he answered any and all questions I had.
Response from owner
May 29, 2020
Nichole Payne
Shopping at a dealership for the first time in my life couldn’t have gone any better and that’s thanks to John at Champion Chevrolet. He gave me ample time to test drive and check out every little detail of the Explorer without making me feel pressured into buying it. John was very helpful and personable throughout the entire experience. If looking for a no hassle car buying experience I would highly suggest you check out Champion. Thanks again for all your help!
Response from owner
May 23, 2020
christine capito
My salesman Allen Bolden really took care of us. No run around just straight up. I'm from Indiana so we called before we came and he honored the deal we made over the phone. Really made my car buying experience fantastic. The car had not been detailed yet because it had just been taken in as a trade in and he got it done right then. And it was done right. Even filled up the gas tank. Cannot thank him enough. Such a NICE GUY, Thanks Allen.
Response from owner
May 20, 2020
David Bridgwater
I purchased a newer truck from them online/texting/phone calls (the COVID 19 experience). Everything went very smooth the sales representatives Todd Waits was professional and all around pleasant to deal with. They even dropped the truck off to me in Clarksville IN, test drove it looked it over and signed the paperwork on Friday May 1st. There was a bit of bad. On my way home I noticed a large chip in the top right corner of the windshield. So I shot them a message letting them know. Monday morning they called J's Auto Glass and it would have been fixed the next day, but it RAINED ALL DAY. J's got it fixed today, Champion took care of it no hesitation! So my "bit of bad" was more than taken care of!!! I will definitely go to them next time I purchase another vehicle!! Have already recommend to friends!
Response from owner
May 12, 2020
Dave Kaelin
Purchased a super clean 2018 Honda CRV. Easy buying experience. Staff were friendly and helpful. The old maintenance guy in the back was hilarious and a big UK fan. Allan was my primary POC with whom I conducted the transaction. He was professional, friendly, excellent customer service skills and all around made the buying experience stress free and super easy. If Allan is there the next time I want to purchase a vehicle, I will seek him out for business. Thanks!!!
Response from owner
May 5, 2020
Joyce Stephens
Fantastic service and sales. Todd was attentive and throughly explained the sales process and answer every question I had quickly. Just purchased my second vehicle with Champion and could not be more satisfied. Definitely recommend. My family has purchased several vehicles through the years from Champion and Todd and will continue to do so.
Response from owner
May 3, 2020
Doug Lalli
Wanted a specific Tahoe and looked all over for it. Worked with Todd Waits and Champion and he went the extra mile to find it for me. Great price and better service. And I love my ride! I’ve recommended them to a few folks and even got a commission check from a referral I didn’t know about. Hard to beat that.
Response from owner
May 1, 2020
Kristian Onan
Best dealership around!!! Todd Waits gave us the best service we could ever have. He helped us through the process of buying several cars. He always makes it stress-free and he is not pushy like most car salesman. I promise you will be treated with the best service he will get by going to Champion Chevrolet in La Grange Kentucky! Thanks for all your help Todd! You are the best!
Response from owner
May 1, 2020
monica helsley
Todd Waits and Champion Chevrolet were super !!! I’m so happy with my new car and we are hoping to buy another one very soon !! We have also relied on the service team over the last 20 years Jay and Tony and the rest of the team have treated us great !!
Response from owner
May 1, 2020
greg teague
I bought my Traverse from Todd and the guys at Champions. Love the car and the service. Made the whole buying experience great. I’d recommend anyone to buy their next car from Champions.
Response from owner
May 1, 2020
Robert Lemieux
Excellent purchase experience. Allen Bolden (Sales) was a pleasure to deal with. We discussed price and financing options openly and there were no hidden agendas. When I went for my test drive and reviewed the contract, everything was as discussed. In addition, I want to thank Sarah Waits & Kaitlin Woods from the Customer Care Team and Melissa Sutton from Finance who were extremely helpful in addressing any other questions I had. I highly recommend checking with Champion Chevrolet Buick GMC when you are in the market for a new/used vehicle.
Milton Mundy, Jr.
Didn’t buy a car from personal circumstances, but when I do; it will be from wherever Quentin McNair is located! He is the consummate professional! He genuinely listened to, and digested my needs. I went in thinking I wanted one vehicle, and left realizing it wouldn’t fulfill my needs. He paired me up with another one, and if met EVERYTHING I needed; PLUS some! When I am in buying mode again, I will PROACTIVELY search for HIM, and him ALONE! Just from that ONE experience (and I have been buying cars for 30+ years), he has a client until I purchase my last vehicle! Do yourself a favor and trust HIS process!!!
Vanessa Hill
I have known Quentin McNair for over 4 years. He sold me my 2016 Malibu and I am coming to see him in a few days for a trade in. He was very helpful with the sale and all the gadgets that work in my car. Very friendly and always has a smile on his face.
Elizabeth T.
Jay & Tony both in service are super! Always so friendly & answers any questions we have about anything! The best part is anytime we call or come in, they know us by name & always greet us by our names... it’s nice to be remembered. We always come here for our oil changes & never have to wait too long! I’ve never had any problems. 😊
Response from owner
March 15, 2020
Debra Edwards
We have been customers of Champion Chevrolet for 15 years! We have purchased 22+ vehicles during that time. The level of service we have received from the Sales department and the Service Department has been Outstanding! Vicki in sales has been very knowledgeable of all products offered. She is attentive to our needs in all situations and has made the car or Truck purchase a pleasant one. Jay and Tony in service have also been very helpful and attentive to our needs. We will not purchase a vehicle or have one serviced any where else.
Response from owner
March 22, 2019
Gerald Poe
Bought my 2015 LTZ here Allen Bolden and everyone I met was the nicest people in the world, unlike other dealerships I was dealing with. Plan on getting a brand new truck in a couple of years I will definitely be heading here and getting with Allen. Thanks Gerald
Response from owner
March 9, 2020
Dashawn Hawkins
I want to start off by saying THANK YOU, to Allen for a great buying experience. I really wasn’t expecting to buy my first truck yesterday at the first car lot I went to right away . But when I met Allen he was soo respectful and helpful with the whole process, that I felt like I was at home. I know exactly were I’m sending all of my friends family that’s looking to buy a vehicle. Thank you Allen. Thank you Champion Chevrolet. And also to add to this. Raymond in the financing department is awesome as well. My family and I had a great experience there as well. A guy with a great personality.
Response from owner
March 2, 2020
Toni
Quentin provided the BEST CUSTOMER SERVICE I COULD ASK FOR!! I'm sure I wasn't the easiest, but he made sure my daughter and I was happy. I told him what we wanted and he went ABOVE AND BEYOND!!! I WILL SHOP WITH HIM AGAIN!! If I could give 20 or more stars I would!!!
Response from owner
February 26, 2020
Marty B
John R. at Champion Chevrolet was fantastic to work with. Entire staff is extremely friendly, welcoming & helpful. John “The Deal Maker”, Paul “The Crazy Irish Jamaican”, Raymond “The Boss”, Eric “The Man with the Details”, Chris “The Bag Man”, Ron “The Service Extraordinaire Man” and everyone else went above and beyond to accommodate me. One of the most pleasant & easy going new car purchase I have ever had. And, it helps too that the car is FREAKIN’ AWSOME!!!
Response from owner
February 17, 2020
Chris Greer
I would like to thank Paul the Used Car Manager for not calling me back. Because of him i saved myself money on a higher car payment, more money in fuel and higher insurance. He promised he would call me back after his day off so they could find me a truck that i was interested in. Well he didn't. And this is not the first time he didnt call me back. So because of you Paul i decided to keep my truck and hold onto my $5500 down payment. Thanks Champion for looking out for me!!!!
Response from owner
February 17, 2020
Timothy Deaton
Working with Dennis at Champion was a breeze. He was very upfront and honest, which is a rare find in car salesmanship. He made purchasing my new 2020 GMC Terrain one of the most simplistic process’ I’ve ever been through when trading vehicles. Dennis and Raymond were fun, energetic and accommodating. I 100% recommend going to Champion Chevrolet to find the best deal on a vehicle, sold by some of the beat guys around. It was WELL worth the 6 hour drive to Lagrange and back, to purchase my new car. I will definitely be sending more people their way!
Response from owner
February 1, 2020
John Lindeman
I bought a 2017 Fusion from Champion and my salesman was John Richards. He was amazing! I was upside down in my vehicle that I wanted to trade in. He not only got me into a bigger and newer vehicle, he got me to my tight budget. The car I bought had a recall that needed to be done. I have had cars sold out from under me before, even drove two hours for one. To ease my mind John and the dealership let me sign for my car. They went so far as to give me a loaner to drive until my car was finished. I wasn't expecting that. I will definitely purchase from there again!
Response from owner
January 27, 2020
Anna Kemp
Went in for a recall on my son's car. The waiting area was very comfortable. Good thing, I knew I'd have to wait for awhile, not being a paying customer. Had a 2 hr wait. Went to office and inquired how much longer, then they brought my car up. There was a miscommunication between the staff.
Response from owner
January 27, 2020
Brianna French
Everyone is so kind at champion! We worked with Othello Bell and he is an amazing person and a true stand up guy! He truly cared and made sure we left with the best vehicle for our family. Also can we talk about the lifetime power train warranty?! If you’re looking for a new car. Look no further. They treat you like family at champion. Do yourself a favor and join their family!
Response from owner
January 6, 2020
Courtney Wright
Todd was awesome! He was thorough and transparent - no bs. He made sure we felt comfortable and got a great deal. Trade in and purchase was painless.
Response from owner
January 6, 2020
Michael Kelly
I went to Champion for reason. I live local and want to purchase local. However when I left I felt like family. Purchasing a car is stressful for most of us. They made it easy. No pressure to buy at anytime. I highly recommend Champion. Both John and Quintin were are your go to guys. Thank you.
Response from owner
December 11, 2019
Amy Wise
Just bought a beautiful Sierra Denali today from Champion Chevrolet. Couldn’t be happier with the service and patience of our salesman Todd Waits. The entire experience was pleasant and I will be a customer for life. It was definitely worth the “short” drive to LaGrange!
Response from owner
December 8, 2019
Suzanne Wyder
Our Sales Associate Vickie Ireland was Recommended to us by a friend, and she is AMAZING! She made our Car Buying Experience Very Easy and Stress Free. I would Definitely Recommend Vickie to Everyone who needs to purchase a car! She is the BEST!
Response from owner
November 25, 2019
Shanlyn Reagan
From the beginning of the buying process starting with emails with Samantha, who did not push in our talks about buying a car. Every step of the buying process from communication to finance our sales team was open and honest. I felt like no matter the question or the time I was always answered. We didn't feel pressured to buy add ons and was treated with respect by every member of the team. Jimmy made sure I knew the ends and outs of our new Envision before I drove off the lot. Melissa was a delight to work with in the finance department. She went over everything in detail not rushing the process so we could ask questions if needed. The whole process was comfortable and not pressured in anyway. We will definitely come back and buy our next vehicle when we are ready. Looking at the lot we had a lot of options to choose from. Thank you to Samantha, Jimmy, and Melissa you made this a great experience!
Response from owner
November 18, 2019
Scott Pierce
My wife and I had an excellent experience purchasing our car from Champion. Othello, exemplified exceptional service by working around our schedules, and having several vehicles ready for us to test drive when we met with him.
Response from owner
November 10, 2019
SoldbyJeanitra
So thankful for Quentin McNair for coming to my rescue. He’s very informative and professional. He presented a GREAT deal I couldn’t pass, he made sure my car buying process was quick and easy. The staff at Champion Chevrolet are very welcoming as well. Get your new ride here!
Response from owner
November 4, 2019
Keoni Glory
Lord Jesus help me. Just don't go here. Here's why: I found a car that I wanted online. I was very, very sure that I would be driving it home tonight. So sure in fact that I took an Uber 30 minutes away to Champion Chevrolet to pick it up. Part of why I was so sure I'd be getting it was because I was HAPPY to pay the listed price. Despite the fact that the car had been in two wrecks and that they did their very best to conceal that information. Despite the fact that I knew they received it as a trade-in, which means they likely got it for a steal. Despite the fact that it was just on the cusp of hitting the three year old mark where cars depreciate around 40-60% in value. The markup was there, but I didn't care. I wanted it and I was going to have it. Nothing was going to get in the way of that. Nothing except Champion Chevrolet. I arrive and I'm greeted by my salesman. Nice enough guy. He brings out the car. I look at the car. I mention the wrecks and ask about the damage and repairs as I was honestly impressed that the car looked brand new. He let's me know that he has no idea about the specifics of the car. The car that he's selling me. I shrug off the lies because I really want to walk away with this car. We go on a test drive. It was great. Loved it. We come back to his desk. He asks what I wanted to do. "Well I'd really like to buy this car if that's okay," I said. He told me he was onboard. I was prepared for smooth sailing. I had accepted that I was going to pay the listed price and we were both going to walk away happy. APPARENTLY HE WAS NOT ONBOARD. I had been pre-approved by a lender to finance the vehicle. As he was taking my information I let him know this, and even double checked with him directly as he was taking my social that he was only running a credit check for that lender. He assured me that was the case. He runs it, and steps away. Blissful, excited me is then ATTACKED by my Credit Karma app, informing me that my credit had just been ran to FIVE DIFFERENT LENDERS. I'm young. This kind of thing REALLY affects my credit, which I've already been in the process of repairing. Now I'm upset, but ready to roll with the punches. I'd been pre-approved and can use the website to look at exact the offer I already have. I worked it out very specifically beforehand. I knew exactly what APR was available to me with a specific term length and down payment. He came back and quoted me with a 4% increase. I asked if this was from the lender I had already told him I had. He said yes. I told him I knew it wasn't. He stepped away and miraculously found a better rate, that was still a 1% higher APR than what I knew was available to me. This is where I lost interest in helping him make money, but gave him an opportunity to earn my business back. I told him I would walk away with the car for 15% off the list price. He told me he couldn't do that, and would go get someone else who would also tell me that he couldn't do that. So he did. As promised, someone else came and told me that he couldn't do that. Neat. Sale lost. IT JUST WASN'T ENOGH FOR YOU TO GET WHAT YOU ASKED FOR IT. I came in ready to give that to you. Instead you had to lie to my face in hopes of getting me to unknowingly sign up for your own financing program instead of the one I had already worked to arrange. Instead you ran my credit multiple times without my consent. I work in sales. I have no problem with a salesman and the house both getting their cut. I absolutely encourage it. I do have a problem with sketchy business, and that's all I found here at Champion Chevrolet.
Response from owner
October 18, 2019
Kristen
Worst experience ever. We had our eye on a car for weeks and the salesman kept us informed that it was still available. Since we lived out of town, my husband and I used a vacation day to go look at this specific car. We were told the night before it was still available. We drove 2.5 hours the next morning to find out they HELD it for another client. We were there ready to buy and they turned us down thinking this other client “might” be there to purchase that day. I have never heard of a car lot “holding” vehicles for clients with no down payment. It would have been nice to have known that before driving all the way there! All thanks to Ed Brown, General Manager. He is full of lies. Told us he would find us the exact same car in 48 hours and have it delivered to our house. HAH! It’s been over a week now and no phone call. I hope no one else has to experience this. Wasted a whole vacation day on this place!
Response from owner
October 14, 2019
Brennan ODonnell
I traveled an hour south just to look at a truck. Josh was spectacular super friendly great customer service everyone treated me like family. And yes I did end up buying the truck it was a total deal at the price we agreed upon. They actually negotiated! Unlike other places. Dont hesitate at all to give them a visit
Response from owner
September 30, 2019
Brett Burke
My wife and I recently visited this car lot to buy a vehicle (which we did) with a basic budget but not a real idea of what we wanted. We sat down and talked to them and came up with an idea of what would meet our needs and they showed us several mid sized SUVs which were all pretty good. Then my wife spotted a smaller boxy type car, a Kia Soul, that I wasn't really enthusiastic about at first. We took it for a test drive and both of us drove it around for a while to try it out. I'm a big guy at 6'4" and from the outside it looks small, but inside it was roomy enough to be comfortable for me which was surprising. Anyway we get back and pretty much decided on the Soul so we went through the whole process which only took a couple hours, got an extended warranty since it's a 2016 and only had 25,000 miles on it, and hit the road with it. The whole time we were there, there was never any pressure to buy anything. No pressure from the salesman (I think his name was Todd), no pressure from the lady doing the paperwork on getting a warranty, and generally a nice environment to just be in. All in all, next time we need to buy a vehicle, we'll come back to this lot. Which is probably sometime soon since I've been holding onto my 1996 Oldsmobile Cutlass Supreme since I got it 16 years ago lol. She's a reliable car, but she's starting to show her age. Anyway, I hope your experience is the same if you visit this car lot!
Response from owner
September 23, 2019
Ashley Blackman
Worked with Todd Waits on the purchase of our new-to-us GMC Acadia, and could not be happier with the level of service we experienced at Champion! They went above and beyond our expectations and I will absolutely be a repeat customer, and recommend Champion, and Todd, to anyone looking for a new or used car!
Response from owner
September 13, 2019