Topic
Vehicle Repair & Body Shop
95.3% positiveAcross 999 reviews of Champion Chevrolet GMC in La Grange, KY, vehicle repair & body shop appears in 43 reviews (95.3% positive), from 2014-02-04 through 2026-06-02.
Key findings
Vehicle Repair & Body Shop mentioned in 43 of 999 reviews (4.3%)
95.3% of Vehicle Repair & Body Shop reviews are 4 or 5 stars
Average rating in Vehicle Repair & Body Shop reviews: 4.7★
Aspects most discussed in these reviews
Problem Resolution & Effectiveness
70%30 mentionsProfessionalism & Conduct
63%27 mentionsCommunication & Updates
35%15 mentionsTechnical Knowledge & Expertise
30%13 mentionsPunctuality & On-Time Service
28%12 mentionsCourtesy & Friendliness
28%12 mentions
Reviews mentioning vehicle repair & body shop
Roberto Cardarelli
Took in my Hummer, diagnosed, ordered parts and back in a week. Thanks!
Response from owner
February 28, 2026
Anthony Trebuna
I had my 2019 Equanox towed to Champion as 2 different tow trucks and drivers couldn't get it to turn over. It seemed the battery was dead. Champion tested it and said it was the battery and it needed replacement. The battery was still under warranty. The parts house wouldn't replace it because there little box said it was now good. So I had to have Champion replace it with a new 4 year warranted battery. I didn't trust the parts house battery tester. I am totally happy with Champions work.
Response from owner
February 6, 2026
Casey Snow
Very happy with our experience at Champion Chevrolet's body shop. They finished the repairs on my wife's car one day early and they also detailed the inside which was a very pleasant surprise. Thanks so much!
Response from owner
February 6, 2026
Dave Ayres
Great service! Everyone one is very friendly and supportive! They replaced the switch on my tailgate! It was busy that morning so they actually had a technician came out and replaced the switch in the parking lot so I could get to other appointments for the day! Totally professional! Thank You!!
Response from owner
January 18, 2026
terry coffin
They performed my regular service on my Silverado and replaced my bad battery. Great service on my truck, Jay my service advisor was great! Very friendly and helpful, highly recommend them!
Response from owner
March 19, 2025
Stephen Kinney
Service was busy, my appointment was at 1. My vehicle had oil change, tire rotation, new battery installed in 2 hours.
Response from owner
January 4, 2026
Aleyda Villanueva
We have been taking our vehicles to them for years and even ordered a truck from this dealership in 2021 and have never had a bad experience with them. From the sales department, to service and the ladies who answer the calls in customer service. Every interaction has been exceptional. We had an issue with one of our vehicles on Labor Day weekend and were due to travel that Monday, Tony took really good care of us and although we had an appointment scheduled for 4 days out, the vehicle was towed the same day we called the dealership to make an appointment. The very next day we received a call that the vehicle was ready. They didn’t have to service it or even do a diagnostic on it until the day it was scheduled for, but they really do care about their customers and knew we needed the vehicle ASAP and the truck was already there. We appreciate everyone there and are very thankful they have great people working there. We have one other vehicle that has warranty at a different dealership and they have been nothing but a headache, warranty expires soon and we will be switching all of our vehicles to this dealership. Thank you for always getting us in and making sure were all set. You are awesome. Again, thank you TONY for making sure we were taken care of. Update: took our vehicles to be serviced and again, exceptional customer service. Thank you for always taking care of our vehicles!
Response from owner
September 9, 2025
Kim Buckler Hydes
No one wants their car to have expensive repairs.... Especially two weeks before Christmas. But I was so thankful that Champion was able to work me into the schedule to fix my engine light. I thought the issue was an oxygen sensor, but it turned out to be much more serious than that. Champion did an awesome job at the repair and it turned out that my invoice was much less than the quoted amount. The service department is awesome and extremely trustworthy! I would not have known any different if I had been charged the more expensive amount. Thank you to Champion for being an honest business in the community!
Response from owner
December 11, 2025
Tracy Hollingsworth
Big thanks to the auto shop for making my 2024 Trax brand new again! They went above and beyond with a wash, inside detailed and even took care of a recall on my car. On top of all that, they met their timeframe of one week to get it done! The parts took FOREVER but not their fault! Also, great communication throughout! This is the 2nd time they have fixed a car for me! Honestly, I hope next time is to buy another car instead of getting one repaired from an accident!
Response from owner
August 22, 2025
Steven Justice
Always tries to be friendly when when they seem to have a lot going on and certainly got all my problems figured out with my Silverado. Cheers and keep up the amazing work.
Response from owner
August 2, 2025
Tammy Thompson
I brought my car into the Body shop for repairs after an accident. They finished the job quicker than expected. They cleaned and even detailed the inside! My car looked better than the day I bought it new.
Karen McCurley
The repair work they did after my accident was excellent. It was completed several days sooner than expected.
Response from owner
May 24, 2025
Cody McHorse
My experience at this dealership is beyond anything I could have imagined. Samantha and Jack both went above and beyond to help me in a stressful moment in life. My driveshaft on my new GMC Terrain was destroyed by road debris while I was traveling 1600 miles from Texas to Pennsylvania! Not only did Jack happen to find a driveshaft but the mechanic at the shop was able to put it on the very same day I dropped it off!! What would have put a few days into my trip, the team at Champion Chevrolet saved my time and my trip!! I will forever be a loyal customer of General Motors because of this team!!! Keep up the great work yall!!! P.S. the new driveshaft is working like a charm, I got home with my fiance safe and sound!!
Response from owner
April 29, 2025
Gizmonic Man
Work was done quickly and at the price quoted, and the problem was completely fixed. Very satisfied with my experience.
Response from owner
April 28, 2025
Steve Bowen
November 25, 2024: left car at Champion for catalytic converter replacement November 27, 2024: picked up car with new c. c. installed December 9, 2024: left car at Champion for them to determine why the new c. c. did not solve my car’s issue December 13, 2024: car blew up during a test drive which required towing back to Champion December 26, 2024: warranty company approved service records January 20, 2025: Champion finds the problem: a scored cylinder January 27, 2025: warranty company approves a new engine and turbo February 12, 2025: everything assembled, but in testing they determined that the old engine had damaged the catalytic converter February 17, 2025: new catalytic converter is installed February 22, 2025: Fred Tolsdorf, Champion owner, discounted my portion of the bill 50%. Thank you! Present: the car is running great! It took a long time, but all is well. Thank you.
Response from owner
March 3, 2025
Bonnie MartinDuke
I was needing to get in fairly quickly for a service call for my 2018 Impala, and I sent a message via text late at night. The service department returned a call early the next morning and got me in the first available appointment. Don't question why, but I I accidently wrote down an appointment for 8:00 am, instead of 3:00 pm. I got there at 7:45 am, realized my mistake and expected to go home and come back. NO WAY. They went on, took me in line and completed the job before I had a chance to even take a little nap. The repair service was all hyped up and very thorough in every step. I even got a discount. I was so thrilled, as always, and will never take my vehicle any where else other than Champion in LaGrange. I know I can trust them to handle me like a family member and since I have been going there for years, I feel like a little sister. I love the company, so ask for Tony and Jay in the service department.
Response from owner
October 23, 2023
Darcey Gehring
I had my car serviced by Champion after it was hit. Kyle and his crew made the whole transition smooth starting from the estimate, ordering the parts, getting me in once they arrived, and it's complete turn around time was fast as well. I appreciate all of the updates I received along the way as well. Once it was ready I couldn't believe how not only the outside of my car looked, but the inside hasn't looked this good since I first bought my car! I can't say thank you enough, and greatly appreciate the assistance with my rental as well. If your looking for a place to take your car for repairs, look no further. I wish I could give more than 5 stars! 🌟 🤩
Response from owner
February 4, 2025
Bryan Dorado
Tony at Champion Chevrolet was great. When he found out the problem to my transmission, on my GMC 2500 HD, which only had 38,000 miles, he was in direct communication with me. He set me up for a rental until my truck was fixed.
Response from owner
February 1, 2025
Jane Welch
I am in my 90s so the informed, kind attention paid me when I asked questions such as “is my ‘04 Impala worth servicing?” were greatly appreciated. Then the skill of the mechanic replacing vital parts must be excellent because all parts replaced have 2 year guarantee. It’s worth the drive from my place in Prospect to LaGrange to have the kind of honest, skilled service Champion has provided me over the years. Jane F Welch
Response from owner
January 30, 2025
Jill C
I’ve purchased my last three vehicles from champion…This is the first time I’ve worked with the body shop. I hit a deer in my basically brand new pick up. They worked seamlessly with the insurance company and repaired the car to the point you can’t even tell anything ever happened. They did a great job and were easy to work with.
Response from owner
January 16, 2025
Patricia Price
I was told my car would be ready Thursday, and it was. Kyle's team did a fantastic job , they even cleaned my car and polished the tires and cleaned my rims... Fantastic work by all involved.. Thanks so much Champion Chevrolet body shop.you guys and gals are the best 👌 . I would recommend you for all my friends and family that need their vehicle back on time and in fantastic shape..
Response from owner
December 20, 2024
Virginia Baumann
My battery just died with no warning! I called Champion and with in 15 minutes Tony Plappert and Sonny Humphrey came to my rescue.Shortly thereafter, I had a new battery and could finish my errands. I can’t say enough good things about all my times for service and the courtesy of Tony& Sonny as well as the entire staff for over 20 years and three cars. Thank you, Virginia Baumann
Response from owner
December 20, 2024
Randy Carmichael
The work done was exceptional!!! Great communication from the body shop during the repair procedure. Especially Kyle and Dawn.
Response from owner
December 20, 2024
Alison Adams
Champion’s body shop did great work at a reasonable price. No price padding like some others. The car was even ready early. They also cleaned the interior and even the windows. Highly recommend.
Response from owner
December 18, 2024
Patti Moore
We were traveling from Tennessee to Michigan when the car stopped running. Within 2 hours of the car being unloaded at the dealership we were back on the road. Best experience ever!!&
Response from owner
September 20, 2024
Jeff Riggs
Champion collision repair did it again! What a wonderful job they did on my wife's car. It looks better than new! All around service was great.
Response from owner
August 22, 2024
Mike Clark
I traded in my Nissan Rogue for a 2017 GMC Sierra about 16 months ago and have had nothing but issues with it since then. Within 3 months the air conditioning went out and I had to have the condenser and compressor replaced. Now after only driving 12k miles since the purchase, the transmission has failed and im out another $5500.00 for a new one. I hope this is not typical of the type of dealings you normally do because I feel there was either a lack of inspection before the trade or an unfair amount of disclosure of existing problems with this vehicle. Needless to say I will not be a repeat customer here and do not recommend them to anyone else in the area for a used trade. Update: After this post I was contacted by the dealership and returned thier call. I discussed the issues with customer support and they checked on the details of the transaction. I was later contacted by the owner and he offered to help with part of the cost of the transmission replacement cost after it is completed. I did not have any receipts from the a/c issue since it happened over a year ago but I'm still appreciative of the other assistance. I'm changing my rating from 1 star to 5 for the immediate response and willingness to help out.
Response from owner
July 9, 2024
Jessica White
Kyle & his team in the body shop did an excellent job repairing my car after a minor rear end accident. At pick up, my car was very clean & the new parts (bumper & liftgate) looked amazing! Thank You again Kyle!
Response from owner
July 14, 2024
Kendrick Farley
First time dealing with champion Chevrolet. I was in a small accident and that’s where the other persons insurance sent me for the body work and paint. They did an excellent job on the repair on my truck. They even washed the whole truck, shined the tires and rims and vacuumed the inside of my truck. Very nice touch that shows they care about their work and customer service. Easy to deal with and great communication
Response from owner
April 21, 2024
Zach Franks
Driving through with the family on spring break today and had a cylinder start misfiring on the highway. We stopped to see if they could help us out and we were so terrified we would be high and dry. The staff was so nice from the salesman that greeted us, to the cashier, to the service dept., literally everyone! Even more to my surprise, they had us back on the road in under 2 hours even though they had to get the part delivered. Very thankful for our interaction today, quality service, and just pure kindness. What could have killed our vibe for the week ended up being a blessing. Thank you so much!
Response from owner
March 27, 2024
Gary K
I’ve used Champion Chevrolet as my body shop twice in the last year (please don’t judge my driving) once was my fault and once wasn’t. I have a Lexus SUV and I thought I’d have to go to specialty body shop but my insurance company recommended Champion so I went. The outcome each time was impeccable as you’d never know that I had an accident. Kyle & Dawn were awesome in keeping me in the loop. Big plus….Enterprise Rent A Car was right next door. Great service.
Response from owner
March 27, 2024
Barry Leake
The dealer's service department is the best I have ever experienced. They have a sincere desire to serve and repair your vehicle. They also have the abilities necessary to achieve their goal. I give Champion service department my highest praise and gratitude. Their slogan: "Nobody beats a Champion" is true!!
Response from owner
January 21, 2024
Constance Hutt
Friendly professional service, They could use a few more employees to answer calls, return calls & get job done in a timely manner. My car was fixed & I’m happy with the repairs that were done. I’d recommend Champion for diagnostics & repairs.
Response from owner
December 8, 2023
wendy mullins
Tony Plappert helped my husband and I decide about making a major repair to our vehicle by giving us all the details regarding the issues and what would need to be done to diagnose and fix the problem as well as the preventative things we could do to not have further engine issues. He called the warranty place multiple times for us as well to see if we had any coverage. The engine had to be pulled out and reinstalled to fix our issue. The car was surprisingly repaired in 1 day after the diagnosis and the service was excellent!
Response from owner
December 8, 2023
Carl Silcox
Everything was fixed as requested but the communication back to customer during the entire process could be better. The service department went above to find all out of service parts. I am very thankful for that. However a call saying we have received the parts. We will start work tomorrow. I called twice and left messages to find out status ir charge? All in all a very good experience
Response from owner
August 9, 2023
Ronald Knight
I love champion Chevrolet. I've bought 2 cars there and I recommend them to everyone. My co worker has bought 2 trucks there as well .I wouldn't buy anywhere else.I recently had a minor issue with my xt5 and it was ready the next day. Everyone I talked was very friendly and helpful. Even robbie who I've known for years.:)
Response from owner
January 8, 2023
Todd Hunter Campbell
The entire team at Champion—from Tony, Jay, Robert and all in service to James and Kyle in the Collision center—truly went the extra mile, and then some, to make sure my car came back even better than before. I really appreciate their attention to detail, and the personal care they have faithfully offered me and my family for 20 years.
Response from owner
August 19, 2022
lindsay w
My husband John had his truck repaired here after someone hit it while parked. Second repair here and each experience better than the last, and as part of repair were able to repair separate scratch. Kudos James, Kyle and team. Recommend.
Response from owner
August 1, 2022
Mark Adams
My second time here for repair on my 2000 Buick. Their service and expertise is above reproach and I've never felt gouged either. I'll continue to go out of my way to visit this place for all of my repair needs. Kudos team!
Response from owner
March 19, 2022
Brian Hensley
It was a horrible experience. They talk my fiance into getting a loan for a new trans mission as the first approach to repairing a slow leak in the bell housing. The internal parts were not damaged because the vehicle had been parked in the carport for several months. A bottle of blue devil should have been the first approach. I appreciate you causing me problems Champion.
Response from owner
November 28, 2021
brooklyn s
Absolutely wonderful service. Quick, reliable, and very nice. Tony the service manager specifically, kept us in the loop about our transmission replacement every step of the way even though he was extremely busy. I cannot brag on this manager and location enough. Thank you for all of your hard work and GREAT customer service!!!! We will be returning with any future purchases from here on out!
Response from owner
September 19, 2021
Shannon Rose
Shelly was wonderful in helping me with the whole process of getting my car repaired when a deer ran into the passengers side of my vehicle! My car looks brand new! They are all so nice at Champion! I will def use them in the future! Thanks again Champion! You all rock!
Response from owner
August 29, 2020
Stacy Ferrell
Took our vehicle here to have it worked on due to my husband having a wreck. They fixed the truck but while having our truck they backed into in their shop and done more damage that they fixed, but while our vechile was in their shop they also done damage to our passenger side front door handle and refused to fix it. We were told there was no way it happened while in their care, the thing is it wasn't broke before the truck was taken there to be fixed.