Mike Clark
I traded in my Nissan Rogue for a 2017 GMC Sierra about 16 months ago and have had nothing but issues with it since then. Within 3 months the air conditioning went out and I had to have the condenser and compressor replaced. Now after only driving 12k miles since the purchase, the transmission has failed and im out another $5500.00 for a new one. I hope this is not typical of the type of dealings you normally do because I feel there was either a lack of inspection before the trade or an unfair amount of disclosure of existing problems with this vehicle. Needless to say I will not be a repeat customer here and do not recommend them to anyone else in the area for a used trade. Update: After this post I was contacted by the dealership and returned thier call. I discussed the issues with customer support and they checked on the details of the transaction. I was later contacted by the owner and he offered to help with part of the cost of the transmission replacement cost after it is completed. I did not have any receipts from the a/c issue since it happened over a year ago but I'm still appreciative of the other assistance. I'm changing my rating from 1 star to 5 for the immediate response and willingness to help out.
Response from owner
July 9, 2024
Other reviews
Brian Ayres
If you have a problem in the service department the service manager Jack is great. He talked me through the entire process.
Mary Kay Swartzentruber
Great experience having my vehicle maintenanced by Champion GMC. Told me exactly what they were going to do, and let me know when I needed to bring my vehicle in again. Work was done in an efficient and timely manner.
Courtney Swain
Thank you Morgan for keeping contact with me and making me feel comfortable about purchasing a new vehicle. She kept in touch with me for a couple weeks until i was ready to come and actually purchase my vehicle. Then when I get here Mrs. Vickie Ireland, the absolute best helped me with the whole process. She is fantastic! I recommend Champion! Thank you so so much! I live my new car!
Ashley
AMAZING experience buying our car there. We had a not so great experience at a different dealer. No stress atmosphere and great people! Vicki Ireland was so amazing! The finance lady was great also (I cant remember her name~I am sorry!) either way THANK YOU for the DUCK, my son still has not let it go!. Again, Great team and wonderful experience.! Thank you!!!!!!!