Topic
Pricing & Transparency
89.8% positiveAcross 999 reviews of Champion Chevrolet GMC in La Grange, KY, pricing & transparency appears in 59 reviews (89.8% positive), from 2014-02-04 through 2026-06-02.
Key findings
Pricing & Transparency mentioned in 59 of 999 reviews (5.9%)
93.2% of Pricing & Transparency reviews are 4 or 5 stars
Average rating in Pricing & Transparency reviews: 4.7★
Aspects most discussed in these reviews
Pricing & Value
88%52 mentionsProfessionalism & Conduct
76%45 mentionsCommunication & Updates
47%28 mentionsCourtesy & Friendliness
41%24 mentionsTechnical Knowledge & Expertise
17%10 mentionsResponsiveness & Speed
12%7 mentions
Reviews mentioning pricing & transparency
Kevin Shook
I had some accessories that I purchased from General Motors and wanted them installed on my truck. I was quoted one price and when I went to pick the vehicle up, the price had doubled. I do realize that there was one more set of lights that needed to be wired, but I did not expect double the price
Response from owner
December 2, 2025
Steven Riddle
The best in town by far! Their customer service is world class and very reasonably priced. The best service department, hands down.
Zachary Caudle
I usually don't write reviews but I felt I needed to call out Mamie and Billy from this store. Both of them are so patient and kind and too the point. I don't feel like I was being swindled or tricked. They gave me and my dad a real solid price on a used F150. Most places you go to have the sales guy going back and forth to the "Talk to the Manager" every time you disagree with their price or threaten to walk away. But not these guys. Honest and straightforward and even stayed till after closing to close a deal that my dad didn't make easy for them. If your looking for a new or used car for a very fair price then don't go anywhere else. They have great reviews all around for a reason. They didn't even ask for a review but they deserve it.
Response from owner
February 1, 2026
Amanda Lee
Super easy, nothing was hidden, everything was very transparent. Todd was fun to work with and Melissa was very knowledgeable!
Response from owner
January 27, 2026
Trent Schlensker
Issac and the team at Champion gave me a great price and were super easy to work with. Definitely recommend them for their non pushy process and commitment to service.
Response from owner
January 10, 2026
Jennifer
I had an appointment for a simple tune up and it took 6 days. I had to call to get updates. I wasn't told about an additional 3 percent charge until I was heading to the cashier. If I known ahead of time, I would have brought cash. I had to ask for a little off the bill for my inconvenience, which was eaten by the surcharge. After 6 days, the least they could have done was wash the car. But they did not. The car sounds louder than when I took it in.
michele murphy
I'm back again for my oil change as always they were extremely friendly and courteous, but I Don't understand why it was absolutely $10 more than usual 🙃
Response from owner
August 2, 2024
Dildora Davronkulova
I had an amazing experience working with Julie Gallicchio at Champion Chevrolet. I originally planned to buy a Lexus, but after Lexus turned us down, we stopped at Champion Chevrolet, and it turned out to be the best decision. From the very beginning, Julie was honest, straightforward, and professional, making the entire process easy and stress-free. She listened to what I wanted, quickly found the perfect car, and stood by her word on pricing and every other detail we discussed. It’s rare to find someone so genuine and dependable in car sales, and Julie truly exceeded my expectations. I highly recommend asking for Julie if you’re looking for a smooth, transparent, and enjoyable car-buying experience.
Response from owner
October 31, 2025
Dennis Arnett
Great experience with all the people who work at this dealership. Good prices and great service. 👍
Response from owner
September 30, 2025
Joseph Lewis
Julie is great! She is very knowledgeable and personable and will make sure you get the best deal!
Response from owner
September 13, 2025
David Ratterman
Julie is amazing! Go see her & she will set you up with a vehicle that’ll fit your needs at the best price in the area!
Response from owner
September 14, 2025
Keith Turner
A true trustworthy company. Will explain problems on how the cost is related to the repair. No short answers and if you don’t understand they will go overboard until you do.
Response from owner
January 27, 2025
Brennon Lewis
Sales rep was great. They were upfront and easy to deal with. I liked that they give you the actual price when you inquire instead of trying to just give payment options.
Response from owner
August 19, 2025
Kenny
Need a key fob for my 2014 Corvette. Key, fob and programming over $500 bucks, no thanks.
Tim & Nicki Farmer
Absolutely the most pleasant car buying experience I have had in my lifetime. No pressure, they gave me the out the door price up front like I asked, and gave me a fair price for my trade. Chris was like an old friend, sharing stories about travel and family. Can’t thank them enough. This will be my spot for future purchases.
Response from owner
July 17, 2025
Marc Gritton
Good quick work. Didn’t try to force work that was not needed. Not the cheapest, but they earned my trust.
Response from owner
July 13, 2025
Melissa Franconia
I have always had a good experience getting my vehicle serviced here, although a chaotic atmosphere. Prices are very expensive, I’m not sure why it’s advertised as a $60 oil change, when in fact it’s closer to $80 with all the fees tacked on after the fact!? It’s an oil change, isn’t it per usual to dispose of the oil & add a filter with these things not being extra?
Response from owner
July 12, 2025
Nutshell Rooster
Chris was a pleasure to work with. Champion's sale price on the truck was better than all other dealers around. I drove from Tennessee to make this purchase. Also, they gave me fair value on my trade. Win/win. Nice people. I highly recommend them. Thanks
Betty Reedy
Service was excellent. Everyone was friendly and professional. We had an urgent situation in which we needed our vehicle. They rushed to get the vehicle ready for us. They did a wonderful job and were reasonable. We greatly appreciate them and will go back when needed.
Response from owner
May 27, 2025
Micah Patterson
Service was excellent . Price was awesome and they even beat Costco on price for tires with an alignment. Tony was super helpful. All in all it was a great experience!
Response from owner
May 25, 2025
Konrad Kutter
From Vicky to AC and all the other Champion team members that were part of the process, my experience with Champion was terrific. They were kind, they listened to my comments/concerns and there was no pressure to purchase the vehicle at any point in the process. They allowed me to test drive the vehicle and gave me all the info I requested. I financed the vehicle with Champion and was pleasantly surprised when my rate was lower than they had initially showed me based on my credit score. I would HIGHLY recommend working with the Champion team on your next vehicle. New or used!
Response from owner
May 16, 2025
Matt Crane
Been taking my 2015 Suburban to them for nearly a decade, always professional work and fair pricing
Response from owner
May 1, 2025
Gizmonic Man
Work was done quickly and at the price quoted, and the problem was completely fixed. Very satisfied with my experience.
Response from owner
April 28, 2025
Jose Espinoza
Worked with Hailey to find a car that matched my needs. She was extremely helpful and informative while assisting me. I wasn’t sure about buying a car the same day I stopped by but they made it easy to say yes once I found a car that I liked. I would recommend Champion Chevy for anyone in Oldham County looking for great service and reasonable pricing.
Response from owner
April 19, 2025
Jacob Harris
My buying experience here was fantastic. I got exactly what I was looking for at a great price (It was the first AND last dealership I visited on my truck search…I had no reason to waste my time elsewhere.) Ask for Hailey when you stop in, she was attentative, friendly, and made the buying process a breeze. Highly recommend!
Response from owner
April 17, 2025
Josh Boots
I was running late for my wifes 4 wheel alignment appointment. They still got me right in, and the service was super fast. Everyone was very pleasant. Very fair pricing. No complaints here.
Response from owner
April 12, 2025
Presley Elise
I had a fantastic experience working with Hailey! Even though I didn’t end up making a purchase this time, she was incredibly helpful, patient, and knowledgeable. She took the time to answer all my questions, explore different options with me, and never made me feel pressured. It’s clear she genuinely cares about helping customers, not just making a sale. When I’m ready to buy, Hailey will be the first person I call! Highly recommend her for anyone looking for a stress-free and professional experience.
Response from owner
March 28, 2025
Mike Payne
it took a long time for service. The price I paid is not what was represented to me, it was about $80 over what was expected. All kinds of hidden fees and unexplainable charges. Also after my tire rotation they failed to put the correct pressure in the front and back. I will think twice about returning..
Response from owner
August 12, 2022
Lauren Hardesty
Recently worked with Todd and his team to purchase my car. I can’t ask for a better dealership to lean on to help make the process smooth as a first time buyer with great prices to sort through. I recommend checking them out!
Response from owner
February 20, 2025
Bridgeda Morris
It’s been some time since I’ve purchased a car and my experience was excellent, Ashley is awesome! No pressure…buying a car made easy here at Champion Chevrolet Buick GMC.
Response from owner
February 12, 2025
Eddie Curl
Friendly, accommodating staff. Quick and easy process to car buying. Great selection of vehicles at affordable prices. Overall great car buying experience.
Response from owner
February 11, 2025
Madelyn Michele
Chris & Matt at Champion made the car buying process so easy and fast. They got me the vehicle I wanted for the best price. Highly recommend.
Response from owner
February 6, 2025
K C
We recently purchased our enclave from champion. Chris made our transaction as painless and quick as possible. Many options were presented without pressure, and no games that other dealerships like to play. The process was simple and quick. I would recommend chris and this dealership .
Response from owner
June 16, 2024
Chad Hardin
Got a good vehicle at a good price. Laid back atmosphere and not pushy. Todd and Preston are great guys and will do their best to get the best vehicle for your budget. I had a good experience here, and I will be back in the future. Thanks guys!
Response from owner
January 25, 2025
Paul Stratman
Bought my daughter a used car here recently. Transaction went smooth, everyone was polite, and the price was fair. Of course, there were opportunities to add on warranties, and other services, but the sales tactics were not high pressure, and they quickly moved along when we declined. We arrived at 10:30am, took a test drive, and were out the door at noon. We’ll certainly check their inventory when we are in the market for another car!
Response from owner
December 29, 2024
Alison Adams
Champion’s body shop did great work at a reasonable price. No price padding like some others. The car was even ready early. They also cleaned the interior and even the windows. Highly recommend.
Response from owner
December 18, 2024
Bill Baribeau
Vickie was our sales person. She is very knowledgeable about our new truck and its features. She is very easy to work with and I would use again in the future. She gets 5 stars. The only thing that I didn’t like is the fact that the dealership itself preinstalled two items. One that I actually liked was the auxiliary brake light that flashes for about 2 seconds then goes solid red. The other thing is an AVAS gps system that would locate your truck if it was stolen and also tell you when your vehicle needs servicing, all for the outrageous price of $799. Then going back and rereading all of the paperwork that you had to sign, it is only good for 36 months.
Response from owner
December 18, 2024
Sandy Uhler
It was a wonderful experience. They gave me a really good price on my car. I highly recommend Chris.
Response from owner
September 23, 2024
Jennifer Megibben
Staff is knowledgeable and friendly. They took care of tracking down a new warranty that was needed to pay for a repair. I just gave them a phone number and they took care of the rest. I am always pleased with the service and have feel that they charge a reasonable price. Thank you!
Response from owner
July 3, 2024
Sue Harkins
We were waited on promptly but not pushed into anything. I was not bombarded by calls or emails. When appointments were scheduled we were not left waiting as our appointment time was kept and our time was respected .There were no issues with pricing (we did visit other dealerships.). I strongly recommend that you at least give them a try. FYI, their inventory is impressive.
Response from owner
July 1, 2024
MaryAnn Lilly
Our experience with Chris at Champion was the best car buying experience we have ever had. They had the vehicle we were looking for and the price was acceptable. They made car purchasing easy and not stressful. We will refer Champion to family and friends. Thank you Chris and Matt
Response from owner
March 24, 2024
broc212
Quentin was great to work with. Beat another dealers sale price by a long shot, way more options & higher trade. Was in and out in under an hour
Response from owner
March 13, 2024
Chad Wilkinson
Great experience and relaxed atmosphere. Quentin was great helping us get the price we wanted. Lifetime warranty included with most vehicles and that can't be beat. Will definitely buy here again in the future!
Response from owner
February 19, 2024
Kelly Stafford
Champion had to truck i was looking for at a great price, the sales dept. made the purchase very easy. When i buy my next vehicle i will be going back to them! Thanks!
Response from owner
January 7, 2024
Christine MILLS BRUCE
I purchased Ford Edge on 12/30/23 it was the best experience I have ever had at a cat lot. My sales person was BILLY TINSLEY he was great. He was very knowledgeable, very courteous, and gave me everything I ask for. Price wise and payment wise and I will be a return customer.
Response from owner
January 2, 2024
Kevin Brandalik
Everything was 5 star about my experience with Champion Chevrolet Buick! From my initial phone interaction, the estimate, the pricing, the service work done! Their pricing was very fair. Additionally, their Shuttle Service brought me back to work & picked me up in Louisville! I’d highly recommend them for your auto service needs!
Response from owner
April 17, 2023
Rick Watson
The salesman I worked with, Quinton, was attentive to my concerns and followed up quickly to get additional information. Pricing was fair and the actual purchase and pick up process was efficient and organized! Thank you.
Response from owner
April 12, 2023
Lane Southard
I recently worked with Bennett on ordering a new Bolt. At first reaching out, he answered all my questions in a timely manner and never pushed me to make a decision until I was ready (which was not the case with many other dealers in the area) and affirmed that there would be no "market adjustment" or mandatory equipment added to the sales cost. When it came time to ordering, he walked me through the process, never tried to upsell anything, and told me an expected timeline of 4-6 months, which I knew would be the case going in. During the build process, he checked in and provided updates on the status. The vehicle arrived after only 2 months. There was an issue with the brake module that was found when I test drove it. Not a knock on the dealership, as Bennett made sure to get it to the service department where they were able to fit a new part and work with GM to get all the software updated. When it came down to paperwork, there was no pressure on add-ons or financing, merely a yes or no question and then the signatures. A welcome change of pace from most dealers. The reason for the drop of a star is that I had ordered the lighter interior option and the vehicle showed up with the darker interior. Not a deal breaker, but a bit disappointing when ordering a vehicle and the paperwork shows the discrepancy.
Response from owner
October 4, 2022
Kathy Settles
Our salesperson (Chris) was very helpful. Everything was just as he said it should be. I would (have already) recommend him, and Champion Chevrolet to others. We have a Chevrolet dealership in our hometown but they were not at all wanting our business. Their new vehicles were $2000 to $4000 over sticker. I won’t go back there. I as definitely going to Champion first for my next vehicle.
Response from owner
August 20, 2022
Mark Adams
My second time here for repair on my 2000 Buick. Their service and expertise is above reproach and I've never felt gouged either. I'll continue to go out of my way to visit this place for all of my repair needs. Kudos team!
Response from owner
March 19, 2022
Jason Everett
No pressure, easy to work with, great customer service, and a honest, fair price!
Response from owner
January 12, 2022
John Hibbard
We LOVED our purchase experience at Champion! It was truly the way car buying should be. Their straight forward pricing and transparent buying process enabled us to relax and find the right vehicle for our needs and budget. We were never concerned that we were about to enter into a day long negotiation process, which we would ultimately lose. In fact our entire transaction only took about two hours and the staff was absolutely top notch. Literally every single person we came into contact with were friendly and helpful. If you are in the market for a new or used vehicle, my wife and I highly recommend that you visit Champion. We were glad we did!
Response from owner
March 5, 2021
Lance Oerther
Vickie is very helpful. This is car number 4 we bought with her assistance. Compared prices and found no one that could give me this much car for less money. Great experience!
Response from owner
January 19, 2021
Amanda Henson
Chris Henson has been excellent in helping me decide what vehicle I would like to trade up to. He has not pressured me and am still undecided. I appreciate his help during this process and I will definitely do business with him when I finally decide. Thank you, Chris!
Response from owner
November 4, 2020
Kelly Herron
This place is GREAT!! They call &/or text you immediately! They are so nice and down to earth. They got me into the exact vehicle that I WANTED (not what they wanted to sell me) my car is AWESOME. They made my car buying process very smooth and easy. No pressure. Ask for Todd W
Response from owner
June 15, 2020
Nichole Payne
Shopping at a dealership for the first time in my life couldn’t have gone any better and that’s thanks to John at Champion Chevrolet. He gave me ample time to test drive and check out every little detail of the Explorer without making me feel pressured into buying it. John was very helpful and personable throughout the entire experience. If looking for a no hassle car buying experience I would highly suggest you check out Champion. Thanks again for all your help!
Response from owner
May 23, 2020
Michael Kelly
I went to Champion for reason. I live local and want to purchase local. However when I left I felt like family. Purchasing a car is stressful for most of us. They made it easy. No pressure to buy at anytime. I highly recommend Champion. Both John and Quintin were are your go to guys. Thank you.
Response from owner
December 11, 2019
Rando_765
I bought a 2017 Colorado out of state over the phone through Fred Tolsdorf. They had a much better price than my local dealership was offering. We were able to work out a deal over the phone and they delivered the truck to my door. I couldn't have asked for a better experience. I highly recommend. I will definitely make my next purchase here when that time comes...
Response from owner
February 8, 2017
Werner Neuteufel
Best body shop in town, with the lowest price. Tim, the manager, is a highly qualified individual, and under his supervision the shop turns out perfect and timely repairs of all kinds of damages. You won't find another shop that is better in under-promising and over-delivering. What a friendly, reliable and detail oriented crew. Bravo, Tim!