Amanda Henson
Chris Henson has been excellent in helping me decide what vehicle I would like to trade up to. He has not pressured me and am still undecided. I appreciate his help during this process and I will definitely do business with him when I finally decide. Thank you, Chris!
Response from owner
November 4, 2020
Other reviews
Jamie Wells
It seems every time I have my truck serviced at Champion something is always left out or forgotten, or just plain missed. This is the 4th time I have taken my truck to Champion for something (3 services 1 repair). The first two times I had the truck in for service the tires weren't rotated even though I had requested it, and the service adviser recommended it. When I brought the truck in to have some body damage repaired the tires did get rotated per the service department, but the repair shop was not able to wash the truck, they did promise the vehicle would be cleaned the next time I brought it in for service. Which brings us to my most recent service visit, I brought the truck in for an oil change and specifically reminded the service adviser about the car wash I was promised by the body shop, they indicated to me they were adding it to the notes. When I picked my vehicle up it had not been cleaned, the driver seat was all the way forward for some reason, and the paper floor mat was still in the floor. Because of all the reasons listed above I will no longer be using the Champion Chevrolet service department for any more of my vehicles maintenance needs. I bought this truck at Champion specifically because the service department is convenient for me as I live in LaGrange, but now I am even questioning my purchase decision. Update - I have been in contact with the dealership and they have expressed great interest in resolving the issues I have experienced. I will continue to update my review as this progresses. Update 2 - I worked directly with the service manager and she was very apologetic of the situation. I dropped my truck off yesterday with her and she had it detailed. They did an excellent job.
Luis Bolanos
Worked with Billy Sean on a remote deal for a new Colorado. Extremely helpful and seamless process. He arranged for transport to pick me up from the airport, about a half hour of finalizing paperwork and I was on my way.
Kevin Renfro
Just bought my 3rd vehicle from my buddy, Fred (Champion)! As always, the price was great, the staff was super friendly and helpful, and the total experience was easy and seamless. No One Beats a Champion! (Hmmm, where have I heard that before...?)
Amy Foree
took a week to get on the phone to schedule service and the extended warranty i purchased from champion has now not covered 2 things in a row back to back and am done with taking my vehicle for maintenance some where it takes a longer time to get it done to keep up with a warranty company that finds ways not to cover anything i need done.