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Champion Chevrolet GMC

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Employee

Samantha

Samantha is a technician at Champion Chevrolet GMC in La Grange, KY, named in 14 verified reviews averaging 4.9★ (100% positive).

14mentions
4.9★avg rating when named
100% positive
Samantha was great I’ve never had better service!
Joseph Milazzo

Reviews mentioning Samantha

January 1, 2026

Joseph Milazzo

Samantha was great I’ve never had better service!

Response from owner

Thank you, Joseph! We're glad to hear you had such a positive experience with Samantha. Your feedback means a lot to us!

January 1, 2026

December 6, 2025

Sharon Partridge

Champion Chevrolet has a great service department. We recently brought our Acadia in for diagnostics and battery replacement. We were treated great by Samantha in service and Jeanne when paying and picking up our vehicle. A gentleman brought our car to the front door and had it warmed up and ready to go. I can honestly say we have never been treated so well and fairly by any other dealership.

Response from owner

Thank you, Sharon, for your wonderful review! We're so glad to hear you had a great experience with Samantha and Jeanne, and that your Acadia was well taken care of. Your kind words mean a lot to us!

December 6, 2025

November 15, 2025

David Schlarb

The recent service experience for my Chevrolet Blazer EV was five star. The scheduled maintenance, included a tire rotation, the resolution of outstanding recalls, and key reprogramming, was executed with efficiency. The convenience offered by your key drop-off service proved to be immensely valuable, allowing for us to drop off the car after service hours of 6. A pivotal aspect of this positive experience was the exceptional support provided by Samantha. Her proactive engagement was evident from the outset; on the morning following an evening drop drop-off, we received a thoughtful text message introducing her as our dedicated service contact and clearly outlining her availability for any questions or concerns via text or phone. She responded to a question I had immediately. Throughout the service process, Samantha's responsiveness to our inquiries was truly exemplary. Her ability to deliver prompt, comprehensive, and exceptionally clear answers to all our questions transformed what could often be a stressful process into a remarkably smooth and transparent one. Samantha’s standard of communication sets an impressive benchmark for customer care, significantly contributing to our peace of mind. Two things potential customers should be aware is that, customer parking availability at the facility is limited. Secondly, it was noted that a 3% processing fee is applied to credit card transactions, although alternative payment methods such as personal checks, debit cards, and cash are accepted with no fees. These minor points, however, in no way diminish our profound satisfaction with the service received. We wish to specifically commend Samantha, whose exemplary professionalism, outstanding communication. We are unequivocally pleased with the outcome and anticipate Champion will be our preferred dealership for all future service needs. Thank you for delivering such a high standard of service

Response from owner

Thank you, David, for your wonderful feedback! We're so glad to hear about your positive experience with our service and the support from Samantha. Your insights on parking and payment options are appreciated and will definitely help future customers. We look forward to serving you again at Champion!

November 15, 2025

August 12, 2025

Joseph Wilson

Amazing service. Samantha the service advisor was great and setting up the service was quick and easy.

Response from owner

Thank you, Joseph, for your kind words! We're glad to hear that Samantha provided great service and made the process quick and easy for you. Your feedback means a lot to us!

August 12, 2025

July 13, 2025

Mark

Samantha did a great job taking care of my service needs on my Traverse. She kept me informed about what needed to be done and the estimated cost. I especially liked the service check that they do when getting an oil change. This let me know that my brakes would need to be replaced soon. I went ahead and had them do the brakes while they had my car.

Response from owner

Thank you, Mark, for your kind words about Samantha and the service you received; we're glad to hear you appreciated the communication and the thoroughness of our checks.

July 14, 2025

June 25, 2025

Mike Riley

Thanks to Samantha for getting our vehicle scheduled and serviced so quickly. And thanks to Sonny for a most excellent shuttle service and interesting conversation.

April 29, 2025

Cody McHorse

My experience at this dealership is beyond anything I could have imagined. Samantha and Jack both went above and beyond to help me in a stressful moment in life. My driveshaft on my new GMC Terrain was destroyed by road debris while I was traveling 1600 miles from Texas to Pennsylvania! Not only did Jack happen to find a driveshaft but the mechanic at the shop was able to put it on the very same day I dropped it off!! What would have put a few days into my trip, the team at Champion Chevrolet saved my time and my trip!! I will forever be a loyal customer of General Motors because of this team!!! Keep up the great work yall!!! P.S. the new driveshaft is working like a charm, I got home with my fiance safe and sound!!

Response from owner

Thank you, Cody, for sharing your incredible experience! We're so glad to hear that Samantha and Jack could assist you during such a challenging time and that you made it home safely with your fiancé. Your loyalty means the world to us, and we appreciate the kind words about our team!

April 29, 2025

January 21, 2025

Jonathan Mccoy

Worked with Samantha and Karen in service who both worked so hard to make a challenging situation a win/win for everyone. Thankful to have a management team that cares about their customers to the extent Champion does. Appreciate you all!

Response from owner

Jonathan, we're happy you found our staff to be so supportive during your experience here at Champion Chevrolet Buick GMC. We sincerely value your business and look forward to your next visit!

September 23, 2020

January 17, 2025

Ed Hill

First class treatment always received a champion Chevrolet in Lagrange when I walk in the door always greeted with a smile and top notch service, Samantha, Jay, Tony and Sonny. They took my vehicle right in for service. Sonny gave me a ride to my dentist appointment and returned to pick me up. Couldn’t ask for better service. Thank you Champion chevrolet - gmc.

Response from owner

Ed, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 17, 2025

January 1, 2025

Steve Dungan

I had a recall that needed addressed. Champion Chevrolet was able to get me scheduled within a few days. Samantha, who I dealt with, was very friendly and professional. They had my recall fixed within 30 mins. It was a very pleasant experience. Thanks Champion Chevrolet!!!

Response from owner

Thank you, Steve, for sharing your experience! We're glad Samantha was able to assist you and that your recall was addressed quickly. Your satisfaction means a lot to us!

January 1, 2025

July 1, 2024

Don Klarer

I took my 2001 car for a complete check and refresh. Champion was recommended by my son. Ryan, the mechanic impressed me with his knowledge. The car was in worse shape than expected, but Ryan took care of everything well. Samantha, my service writer, was always quick to give news about progress. She could, however be the same way about bad news. That's my only complaint.

Response from owner

John, we really appreciate your feedback! We would like the opportunity to address your concerns. Please reach out to us directly at (502) 222-9477 when you have a chance. Thank you, and we look forward to hearing from you.

July 2, 2024

May 9, 2024

Thomas Gregonis

The Champion service group are outstanding. Quick, reliable, affordable work. Samantha is exceptional in her job performance Tom

Response from owner

Thomas, thank you so much for your positive comments about Champion Chevrolet Buick GMC! We look forward to your next visit! Take care!

May 10, 2024

April 2, 2024

Matthew Cooper

My service writer Samantha Cornett was truely amazing in getting my oil change and tire rotation completed in a timely manner….especially since I sprung it on her in the morning as we are leaving for Disney. I would recommend Samantha or Jay or Tony to anyone as they all do an AMAZING job. Champion for life in my book.

Response from owner

Matthew, thank you for your kind review; we are happy to pass along your comments to the team here at Champion Chevrolet Buick GMC! Thanks again for the recommendation, and have an amazing day!

April 3, 2024

November 17, 2019

Shanlyn Reagan

From the beginning of the buying process starting with emails with Samantha, who did not push in our talks about buying a car. Every step of the buying process from communication to finance our sales team was open and honest. I felt like no matter the question or the time I was always answered. We didn't feel pressured to buy add ons and was treated with respect by every member of the team. Jimmy made sure I knew the ends and outs of our new Envision before I drove off the lot. Melissa was a delight to work with in the finance department. She went over everything in detail not rushing the process so we could ask questions if needed. The whole process was comfortable and not pressured in anyway. We will definitely come back and buy our next vehicle when we are ready. Looking at the lot we had a lot of options to choose from. Thank you to Samantha, Jimmy, and Melissa you made this a great experience!

Response from owner

Hello, thanks for highlighting some of our staff who helped make this such a great experience. We sincerely value your business and look forward to your next visit! Take care!

November 18, 2019