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Champion Chevrolet GMC

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Kim Allen

August 21, 2018 · review of Champion Chevrolet GMC

I was happy with my buying experience, as normal everyone is happy to sell you a vehicle. It's what happens after that is the problem. We ended up trading in the new vehicle we purchased from Champion we just wanted something different. We had purchased the extended warranty and since we sold the vehicle only 1 year after purchase we should receive a refund of about $1700 for this extended warranty. It has now been a month and Melissa in Finance has yet to let me know if the check has been mailed. I have contacted her multiple times and I do not receive a response. I have received a refund for extended warranty previously from Town and Country Ford (I should know by now I like new cars and shouldn't purchase extended warranties) so I know this shouldn't be a difficult process. With them I walked in showed them that I sold the vehicle, they said just a minute, and withing 5 minutes I walked out with a refund. So I'm not sure why Champion is taking so long to provide me with my check. They have all the paperwork, they claim everything has been processed, but yet no one has provided me with the funds.

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