Tony Kutz
Champion keeps sending me emails for a review. I'd like to give them a glowing response, but I just can't. First, I admit, they went out of their way to assist me. I believe it was Jason. He acquired the tools to align my 2016 C7 Z51 to Chevy's track specs. Thank you! I did a ton of research and came up with specs that will work, within parameters of Chevy's recommendations. I wrote these down and provided at time of service. They started the job, did what wasn't asked and had to replace what they removed to restart the job. okay. Took some extra time, no big deal. Received the print out on before and after, after specs not even close to what I asked for! Okay, I'll live with that and see how things go. But, what I can't live with. And the reason for my two star review. This service was performed on a Monday, 4 wheel alignment. The following Sunday, I was finishing the prep for an upcoming event. I had the front wheels offend was shocked at the condition of my tie rods! The tie rods have a place molded for a wrench. Using a wrench to adjust the tie rods would cause minimal damage to the tie rod. However, My tie rods have significant, visible damage. It looks as if the tech choose to use, what appears to have been, channel locks to adjust the tie rods. The paint and the metal on both tie rods are all chewed up from the teeth of the tool he chose to use. My tie rods look like crap, will rust and look worse and it will be difficult for the next tech to adjust without rounding off the hex molded metal, designed for a wrench. This is simply careless and shoddy workmanship! This may fly on Grandma's Buick, or Uncle Dan's Silverado. But not on a Corvette! I now have to look at replacing my tie rod ends! I take pride in my car. It's taken me a lifetime to be able to own a Corvette. I replaced a wheel, because I curbed it. I really don't want mangled parts on my car! I've been very happy with my dealings, both in service and with sales at Champion over the years. But this over sight and carelessness just doesn't sit right with me. In all honesty, I didn't call back and complain. I'd just as soon put it behind me, but I keep getting emails to evaluate my last visit. They won't let me forget! There was a time when craftsmen took pride in their work! I wonder where those days have gone!
Other reviews
JULIUS ROBINSON
All of the people at Champion Chevrolet are great! Excellent customer service. Would definitely recommend.
Carol Gross
I had oil change with tire rotation plus every thing was checked! I had an appt & was take right in! Everyone was cordial & I was pleased! They busy but waiting room was nice & I was out of there within an hour!
Amber Stevenson
Vickie was amazing, super sweet and relatable! She helped us make a big choice for our family! We were between an encore and an equinox and she brought out both and showed us the differences. She didn’t care that the encore was more expensive and even warned us that it wouldn’t allow space for the rear facing car seat our son uses. She could have sold us a car that wasn’t meant for our family but price didn’t matter to her and she made sure we drove off in a vehicle that gave our son and family room to grow!
Rick Ewen
My wife and I were looking to purchase a new 2025 Chevrolet Equinox. We had purchased vehicles from Champion Chevrolet in past years and had a very good experience each time. We were pleased to find out that the sales person we worked with, Vickie Ireland, was still there. We called her and arranged a meeting. From the beginning, Vickie went the extra mile to help us. She answered all our questions and did little things to make sure we were satisfied. To say she went over and above meeting our needs would be a huge understatement. She made the sales process painless, in fact enjoyable. She is not only a great salesperson, she’s an even better person. Give her a call if you’re looking to buy.