Roberta Sell-Westphal
I was not looking forward to the process of buying my first new car in 16 years. I was apprehensive and worried I would have to deal with pushy salesmen. I am so glad I went to Champion. My salesman Chris was wonderful. He was not pushy at all. They definitely offer some extras (warranties, etc) but were understanding when I declined. They seemed to respect my budget, which I greatly appreciated!! Chris was very kind and patient and good-humored with my test-driving, even when I changed my mind entirely and bought a car that I did not even intend to test drive but could not resist when I saw it in person (2025 Trailblazer in Marina Blue--so gorgeous!!). Chris went through a LOT of trouble to get me the educator rebate ($500!) and texted me to see if I needed help with any of the pre-purchase process. He was very thoughtful and caring! Matt is the finance person and also very kind and patient and understanding. He even let me choose my license plate and did not make me feel bad when I declined an enhancement of the warranty I was not sure I could afford. I received a tour of the facility, will get my first oil change for free, and even took home a 'swag bag' with beautiful key chains, etc. I even got to meet Fred the owner. I was impressed with his friendly demeanor and generosity. I really feel like this was the best dealership I could have gone to and I truly appreciate being treated so kindly. For all these reasons, I highly recommend Champion Chevrolet to everyone!
Other reviews
Jamie Wells
It seems every time I have my truck serviced at Champion something is always left out or forgotten, or just plain missed. This is the 4th time I have taken my truck to Champion for something (3 services 1 repair). The first two times I had the truck in for service the tires weren't rotated even though I had requested it, and the service adviser recommended it. When I brought the truck in to have some body damage repaired the tires did get rotated per the service department, but the repair shop was not able to wash the truck, they did promise the vehicle would be cleaned the next time I brought it in for service. Which brings us to my most recent service visit, I brought the truck in for an oil change and specifically reminded the service adviser about the car wash I was promised by the body shop, they indicated to me they were adding it to the notes. When I picked my vehicle up it had not been cleaned, the driver seat was all the way forward for some reason, and the paper floor mat was still in the floor. Because of all the reasons listed above I will no longer be using the Champion Chevrolet service department for any more of my vehicles maintenance needs. I bought this truck at Champion specifically because the service department is convenient for me as I live in LaGrange, but now I am even questioning my purchase decision. Update - I have been in contact with the dealership and they have expressed great interest in resolving the issues I have experienced. I will continue to update my review as this progresses. Update 2 - I worked directly with the service manager and she was very apologetic of the situation. I dropped my truck off yesterday with her and she had it detailed. They did an excellent job.
Bruce Parks
Very nice job of caring for my truck. Jay is always attentive to my needs and the work done by your technicians is always professional. This was the first visit with my truck and you gave it a good service and inspection.
Tim Thibodeaux
Took my 2022 Chevy trail boss in for rear sliding window that was leaking and stain on headliner. Went to pickup truck after repair and cleaning and seen a scratch on back of truck and headliner had more stains on it after cleaning. I talked to jack the service manager he asked me to leave the truck. They gave me a loaner vehicle and repainted the scratched area and cleaned the headliner a second time looks great now took 2 times but they got it right so all good.
Shane Weber
Great group of guys and we’re very friendly. Will buy my next vehicle there and will tell all my friends to give them a chance.