Paul Goodjohn
Just got done writing a complaint about the service to Chevrolet so I figure it might be as well to maybe warn others about my experience. In short - the service experience for my Bolt confirmed my previous experience trying to buy....they failed to communicate and treated me poorly all the way through the process. When I bought the car the dealer were SPECTACULARLY useless for any normal dealer service - be that finance (never asked) trade in (never asked) indication of programs like the install charger program (they had no idea it even existed) and I'm STILL - after 9 freaking months - waiting for them to hook me up with the $500 EV-GO credit. Basically - they are the absolute worst advert for Chevrolet possible - it's all too hard, and unless you come in practically begging them to take your money they won't move a muscle. I have honestly no idea how they have managed to stay in business round here because the local folks buying $100k pickups ought to be giving them short shrift.
Response from owner
December 29, 2023
Other reviews
lmbear01
Hailey Janes is so great to work with! I appreciate her taking the time to understand what I was looking for and pointing me in the right direction. I will definitely be going to her for future purchases!
Marilyn Vornholt
Vicki was so helpful and kind. She made it easier and less stressful to change cars when my 15 year old buick wouldn't run anymore.
Matt Lare
Above and beyond service. Had a combo flat tire and dead battery on a day that was jam packed with high priority work and they squeezed me in after lunch. They got me a warranty battery and the best price I’d found on a new tire in the city of Louisville since it had already been determined it could not be repaired. Those poor guys in the service office are incredibly nice and work so hard. I just wish they weren’t so burdened with stacks and stacks of paperwork. I would have been on my way even faster if not for the paperwork delays. In 2023 there has to be a better way.
Justice Staggs
I’ve had a couple of great experiences out here at Champion Chevrolet and Allen took the time to meet me where I was at. Meeting all your needs comfortability and financially. A very quick process as well, and Allen Bolden stayed throughout the whole process, if you need someone you can trust, he’s your guy!