Jimmy Lenz
I had a wonderful experience with Todd Waits. He was extremely helpful in finding me and my wife the perfect vehicle. I won’t ever buy a car from anyone else. Todd was very attentive to what we were looking for and wasn’t at all pushy. We have been extremely pleased with our purchase and it was refreshing to have someone that listened to what we were looking for and didn’t try to add things that were unnecessary. I guess the thing that made me feel most comfortable is that I trusted him. I will tell my all my brother-in-law’s, my sisters, my parents, my children and and all my friends he will be the only person I go to. Not only was he helpful with the purchase but helped with maintenance on a car I previously owned. He and his service department were reasonable and insightful. Todd is by far the best!!!!!
Response from owner
December 30, 2019
Other reviews
Bill Decker
Fast courteous service on my first oil change. No problems.
Paul Stratman
Bought my daughter a used car here recently. Transaction went smooth, everyone was polite, and the price was fair. Of course, there were opportunities to add on warranties, and other services, but the sales tactics were not high pressure, and they quickly moved along when we declined. We arrived at 10:30am, took a test drive, and were out the door at noon. We’ll certainly check their inventory when we are in the market for another car!
Shelley Summerlin
Everyone was very helpful & nice.
Jamie Wells
It seems every time I have my truck serviced at Champion something is always left out or forgotten, or just plain missed. This is the 4th time I have taken my truck to Champion for something (3 services 1 repair). The first two times I had the truck in for service the tires weren't rotated even though I had requested it, and the service adviser recommended it. When I brought the truck in to have some body damage repaired the tires did get rotated per the service department, but the repair shop was not able to wash the truck, they did promise the vehicle would be cleaned the next time I brought it in for service. Which brings us to my most recent service visit, I brought the truck in for an oil change and specifically reminded the service adviser about the car wash I was promised by the body shop, they indicated to me they were adding it to the notes. When I picked my vehicle up it had not been cleaned, the driver seat was all the way forward for some reason, and the paper floor mat was still in the floor. Because of all the reasons listed above I will no longer be using the Champion Chevrolet service department for any more of my vehicles maintenance needs. I bought this truck at Champion specifically because the service department is convenient for me as I live in LaGrange, but now I am even questioning my purchase decision. Update - I have been in contact with the dealership and they have expressed great interest in resolving the issues I have experienced. I will continue to update my review as this progresses. Update 2 - I worked directly with the service manager and she was very apologetic of the situation. I dropped my truck off yesterday with her and she had it detailed. They did an excellent job.