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Dr. Amy Caryn Redford

August 30, 2023 · review of Champion Chevrolet GMC

Y'all know me...Maroon Buick Encore. They KNOW they sold me a damaged vehicle and did a pretty good job of hiding it. I've had nothing but problems from Christine since I drove it off the lot. Granted, it was used, but they "certified" it - yep, certified junk. Now, another $7k later and a new engine, hopefully it will run for more than a month. DO NOT BUY FROM THEM. Response to owner response: Why would I bring my vehicle to a dealership for repairs? YOU'RE TOO EXPENSIVE! Of course I didn't. That doesn't mean it didn't have problems. You know you sold me a lemon. No excuse for that.

Response from owner

Amy, we are very sorry to hear that your vehicle has not lived up to your expectations. We looked into where we fell short, however there has not been any type of service issue reported from you post-purchase. Firstly, we set a high standard for ourselves as shown by our 1000+ 5-star reviews. We pride ourselves on taking care of our customers throughout, and after the sell of a new or used vehicle. I see that you purchased your 2014 Encore in 2021 with over 90,000 miles; therefore, it would not be qualified a certified vehicle based on the age and mileage. Had you reached out to let us know you had issues, we would have been happy to get our service department involved. Again, I'm sorry to hear that the engine has gone out, but we were not given the opportunity to help in any way prior this this review. Best, Mariah Lange, Sales Manager

August 30, 2023

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Other reviews

November 7, 2025

Tiffany Gipson

Quentin McNair is amazing! He is helpful and patient and knows a ton about all the cars! We keep coming back because he’s an amazing sales leader!!!! Go champion and go Q!!

September 25, 2016

Angie Stoney

Our Sales person Dennis and Finance Manager Melissa really made this the best Car buying experience ever. We found the car we wanted and even with a few credit challenges they were able to accommodate our situation. We visited 2 larger dealerships thinking because of the volume of customers, they would be able to help us and have the vehicle we were looking for. Not only did they waste our time with games.......they didn't have the car we wanted to own. Our family would like to thank the great folks at Champion. Thanks you, J.M.

September 15, 2021

Lacey Salyer

I would highly recommend to everyone! We worked with Jay and he did such a great job! I was in a difficult situation with my car and they went above and beyond to help me. He helped me get my car fixed quickly and they all had the best customer service. They also helped out my brother with his car and he couldn’t be happier.

August 18, 2024

Charles Churchill

my little cousin Tom Churchill will tale excellent care of you. He's assisted with shipping vehicles to me all the way in Guam. will go above and beyond for you