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Champion Chevrolet GMC

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Denise Dzurenka

August 24, 2025 · review of Champion Chevrolet GMC

Lack of communication even with all the options they sent. Had my vehicle for 3 weeks. They said if I had questions to text the number they sent me. Texts went unanswered, voice mails left were never returned. And when wrong service writer would answer they would take a message and it would be a few more phone call before I heard back.

Response from owner

I understand your frustration, Denise, and I'm truly sorry for the lack of communication you've experienced during your vehicle's service. It's important to us that our customers feel heard and supported, and I apologize for any inconvenience this has caused. Please feel free to reach out via text or call for any further assistance, and we'll do our best to improve your experience.

August 24, 2025

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Other reviews

December 19, 2025

Dave Sealscott

John was very personable, he took time to explain the new car to me, (I'm old and don't understand all this fandangled stuff!!!) Thank you John!!!

August 19, 2021

Amber Stevenson

Vickie was amazing, super sweet and relatable! She helped us make a big choice for our family! We were between an encore and an equinox and she brought out both and showed us the differences. She didn’t care that the encore was more expensive and even warned us that it wouldn’t allow space for the rear facing car seat our son uses. She could have sold us a car that wasn’t meant for our family but price didn’t matter to her and she made sure we drove off in a vehicle that gave our son and family room to grow!

January 23, 2026

Randel Caudle

Great service will return for more work very friendly and informative staff i have bought 4 vehicles from them satisfied.

May 19, 2022

Steve Gross

Vickie Ireland was my sales rep. She is AMAZING. I purchased a 2022 Chevy Silverado 2500HD Z71. She was attentive, patient with my many questions and requests and accommodated every request as best she could. Most of the sale was coordinated via phone and email, as I had to order the truck (the one on the lot got sold like 20 mins prior to my deposit was processed on it). The truck came in 2 weeks earlier than expected. Vickie had my after market accessories on the truck and ready when I made the trip for the test drive and purchase/delivery of the truck. Quentin was our finance manager, no pressure, very professional and personable. Overall a phenomenal experience and I would HIGHLY recommend Champion despite the 1.5 hour drive to get there, solely based on the service experience created from start to finish. 10 out of 10, for sure.