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Champion Chevrolet GMC

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Employee

Karen

Karen is a technician at Champion Chevrolet GMC in La Grange, KY, named in 9 verified reviews averaging 4.6★ (88.9% positive).

9mentions
4.6★avg rating when named
88.9% positive
We have been long time Champion customers and always have a great experience ! Vicki, Jay, Tony and Karen always provide a high level of customer service.
andrea largen

Reviews mentioning Karen

July 1, 2025

andrea largen

We have been long time Champion customers and always have a great experience ! Vicki, Jay, Tony and Karen always provide a high level of customer service.

Response from owner

Andrea, thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 12, 2024

June 20, 2025

Bobbie Scott

In Service Mr. Greg Smith , Ms. Karen, Jay, with Sales Vicki, Melissa, AC, and we cannot forget Fred. There is your Hometown Auto Dealership Dream Team. Every aspect of your automotive needs are covered. All a class act all the way. Wouldn’t ever want to go anywhere else. They all treat you like family. Genuinely care about your experience.

June 10, 2025

Sally Taylor

Ron, Parts manager very knowledgeable. We ordered side steps for my Acadia and they arrived on day promised. Karen in service was very attentive to my timeframe and was able to get them installed quickly. I was very impressed with their attention to customer service.

January 21, 2025

Jonathan Mccoy

Worked with Samantha and Karen in service who both worked so hard to make a challenging situation a win/win for everyone. Thankful to have a management team that cares about their customers to the extent Champion does. Appreciate you all!

Response from owner

Jonathan, we're happy you found our staff to be so supportive during your experience here at Champion Chevrolet Buick GMC. We sincerely value your business and look forward to your next visit!

September 23, 2020

February 28, 2024

Brandon Bussell

Billy was great during the sale process but make sure you get the vehicle you are interested in inspected off site. After 3 months and just over 3000 miles I have a list of issues totaling a third of the price of the vehicle. In that time I have already had to have the back brakes and rotors changed and now have to do the same for the front as well as a list of other issues that should have been caught in that inspection at the time of sale according to multiple mechanics that have had to inspect my vehicle since purchase. Sale process was easy but everything since then has not been easy in the slightest. (To clarify on the response from the dealership, the check was written to cover the out of pocket expenses I paid shortly after the purchase to replace the rear brakes that were apparently overlooked during the inspection, much like the front brakes that now need to be replaced. When the only option you can offer is “how about something more expensive?” You have obviously done a poor job working with your “valued customers”. Add to the fact that the initial 1 star review was because of the dealerships inability to respond to questions about the issue for multiple days after multiple attempts to contact were made followed by an angry call made to me by someone named Karen. Bringing your customers finances into your response to a review of your shortcomings as a company is childish and a great representation of how you handle your business once you have someone’s name on paper.)

Response from owner

We regret your most recent visit with us was not up to the standards we strive for. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (502) 222-9477 so we can work towards a resolution. We look forward to hearing from you.

February 22, 2024

December 1, 2023

Tyler Neff

We have been having an issue with our Yukon and they responded quickly and helped my wife get a replacement vehicle rented while they figured out the problem. Karen was amazing, professional and courteous.

Response from owner

Tyler, thank you for your kind review; we are happy to pass along your comments to the team here at Champion Chevrolet Buick GMC! We hope to be of service to you again in the future. Best wishes, Champion Chevrolet Buick GMC

February 3, 2023

November 16, 2023

keke clark

I found my vehicle online while just searching for something specific. Quetin was my salesman and he was awesome. Robby and Karen in service was very nice in scheduling me and helping me get all my protective coating done on my new truck. I have no complaints. Thank guys

Response from owner

Keke, thanks for your praise and kind comments about Quetin, Robby and Karen. If you have any further questions, please give us a call. We're always happy to help!

November 17, 2023

April 26, 2019

Chuck Barr

Champion Chevrolet did an excellent job servicing my vehicle. They went above and beyond of what they needed to do in order to insure my vehicle was operating correctly. Both the technician Greg and the service manager Karen were very helpful and had 10/10 excellent customer service. I've recently switched to Champion dealership because it was closer to me and because of those two I will be coming back.

Response from owner

Hello, we're so glad that we were able to go above and beyond your expectations! Thank you again for choosing Champion Chevrolet Buick GMC and we hope to see you soon! Have a great day!

April 26, 2019

August 11, 2018

Leila C

I was broken down with my 7 year old daughter 1,000 miles from home and they treated me like family! Karen Hawkins (service manager) and Tony Plappert (service advisor) were not only quick and thoughtful but made sure my car was ready to make the rest of my trip home!!! Thank you Champion Chevrolet!