Stacy P

I looked at a truck here and I can't say I would recommend them based off my experience, and I won't be looking to them for future purchases either. The truck itself was an older model with high mileage that they got in on a trade. They listed it for sale without inspecting it or even cleaning it. I test drove it and actually really liked the truck. It was my top contender and if they hadn't been shady about it I probably would have bought it. The salesman (John I believe) was dismissive of my questions and pushy. After I test drove the truck I had some concerns. There was a gurgling sound coming from the passenger side (probably coolant) I wanted to make sure there wasn't an issue so I asked about it. He made an awful joke about it probably just being the sound of my stomach. He did assure me that they did a comprehensive inspection of all their vehicles before they sell them and even gave me their three page inspection check list. All my concerns were addressed on it so I felt comfortable still considering the truck. I asked for an out the door price and was shocked to see that the $9,500 jumped to around $12,000. I expected taxes and a doc fee. I was not prepared for a $600 doc fee. It was the highest doc fee I have encountered thus far. With it was also another $600 fee for a security system. I asked for the security fee to be removed and he tried to scare me into keeping it proposing worst case scenarios. It is a 15 year old truck, priced under 10k so the security system would have been absurd. He then tried to pressure me into putting a deposit on the truck, having still not answered any of my questions about the condition. He asked me what I would do if someone else bought it, and even went so far as to claim someone named "Paul" was very interested in it. The fact that it stayed available for sale for about a month after our interaction makes that claim dubious to say the least. I didn't put down a deposit but I did say I wanted to be contacted after it had been inspected. I still really liked the truck, annoying sales tactics aside. But that didn't happen. A couple weeks went by. John checked in a couple times but mostly it was me asking after it. I began to think he didn't even want to sell it to me. He finally got back to me that it had just gotten back from inspection that morning. Was it a three page inspection from their service dept? No, it was a basic 30 point inspection from Big O tires completed 4-5 days prior. That was it and it was all they were doing. So the claims that they inspect every vehicle and won't let it leave their lot until then was a big fat lie. I just told them no thanks at that point. It had been long enough that I had already found some other prospective trucks anyway. It's disappointing though I really liked the truck.

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