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bash488

September 10, 2023 · review of Champion Chevrolet GMC

I have an issue with the 2017 GMC Sierra Denali i just bought. I bought the truck because it is super clean and only has 44,000 miles. I had my first oil change after having put almost 5000 miles on the truck. In the 5000 miles i have had the truck I have had to add 5 quarts of oil. I told the service rep this when I was having the truck serviced. He blew me off as this was standard for these motors, 5.3 with AFM. I have drive GM products my entire life (66) and this is not typical of any vehicle reguardless of the mileage. I have now researched this and see that I am not the only one. I am only hoping that the extended warranty that came with the truck and that I purchased covers any problems this creates with the motor in the future. This cannot be good for the motor, but GM turns a blind eye to the problem hoping it goes away. I cannot believe a class action law suit got turned away by a judge saying burning a quart of oil oer 1000 miles is acceptable. Until GM steps up with a solution to this problem, I will most definitely be telling everyone to not buy a GM.

Response from owner

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (502) 222-9477 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!

September 13, 2023

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